MyFloridaMarketPlace

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MyFloridaMarketPlace MyFloridaMarketPlace User Meeting February 10, 2004

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MyFloridaMarketPlace. MyFloridaMarketPlace User Meeting February 10, 2004. Agenda. Welcome and Introduction Updated Deployment Approach / Agency Support Release Schedule Planning Process / Change Request Process Continue review of Agency Issues / Change Request Submissions - PowerPoint PPT Presentation

Transcript of MyFloridaMarketPlace

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MyFloridaMarketPlace

MyFloridaMarketPlace User MeetingFebruary 10, 2004

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Agenda

Welcome and Introduction

Updated Deployment Approach / Agency Support

Release Schedule Planning Process / Change Request Process

Continue review of Agency Issues / Change Request Submissions

Next Meeting Time / Location

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Agenda

Welcome and Introduction

Updated Deployment Approach / Agency Support

Release Schedule Planning Process / Change Request Process

Continue review of Agency Issues / Change Request Submissions

Next Meeting Time / Location

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Updated Deployment Approach

February: Leverage User Meetings to review agency system issues / preferred system enhancements.

February 16th – March 26th: Conduct “Lab Sessions” that allow agencies to execute day to day business tasks and to gain additional comfort with MyFloridaMarketPlace (focus being those agencies that are “in process” right now- DOE, FDLE, DEP, DOAH, DOC, HSMV, AHCA, DOR, AWI, FWC, DBPR, DOL, DCA, DMA, DOS).

March 1st – March 26th: Implement agency pilots of MyFloridaMarketPlace with those agencies that express a desire to move forward with fielding activities prior to March release.

End of March: New system functionality included in March release (Release notes will be available to review specific changes included).

March 29th – May 21st: Implement MyFloridaMarketPlace at agencies (focus being those agencies that are “in process” right now)

June: Conduct second round of Lab Sessions (focus being on agencies going live after July 6).

July 6th – August 27th: Complete the initiation of agency go-live activities.

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Revised Operational Acceptance Test (OAT) Approach

Will take the form of “Lab Sessions”: Allows agencies to execute day to day business tasks and to gain additional comfort

with MyFloridaMarketPlace Provides an overview of the system - but will primarily be self-paced using mock

scenarios and scripts as well as agency-supplied transactions Provides additional training opportunities / support for an agency’s users (within

constraint of available seats and sessions offered) Sessions will occur in a central location with DMS and Accenture resources in attendance

Lab Session 1 will begin on February 16th and run through March 26th Lab Session 2 will take place in the month of June (specific dates TBD)

Session 1 will focus on those non-live agencies that are wrapping up pre-implementation tasks (DOE, FDLE, DEP, DOAH, DOC, HSMV, AHCA, DOR, AWI, FWC, DBPR, DOL, DCA, DMA, DOS)

Session 2 Attendees will focus primarily on those agencies that have yet to begin pre-implementation tasks (DEA, DFS, Attorney General, Department of Agriculture)

Will seek agency approval at end of lab sessions that system will meet agency business needs (replacing Operational Acceptance Test)

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MyFloridaMarketPlace Support Process

AgencyUser

Agency Liaison

CSD

Production Support

Tier 2 Agency Support

Buyer Adoption

Steps• Agency user identifies issue:

• Contacts Agency Liaison or

• Contacts CSD

• Agency Liaison/CSD

• Resolves Issue, or

• Contacts Tier 2 Support

• Tier 2 Agency Support

• Works with Prod Support

• Works with Buyer Adoption

• Communicates Resolution

• Tier 2 Agency Support and Agency Liaisons

• Review open issues weekly

• Identify new concerns

Transition Period

Agency MyFloridaMarketPlace

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Agenda

Welcome and Introduction

Updated Deployment Approach / Agency Support

Release Schedule Planning Process / Change Request Process

Continue review of Agency Issues / Change Request Submissions

Next Meeting Time / Location

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Release Schedule Planning Process

One month prior

Two months prior

Three months prior

Release Planning works within a 3 month planning horizon. The Change Requests and SIRS within releases are evaluated weekly and reprioritized as needed.

High degree of certainty regarding Release Schedule

Change Requests / SIR development is being finalized / tested for release date

Release Notes are created to describe the changes that will be incorporated

Some degree of flexibility in changing content of Release Schedule

Work is already in progress for most Change Requests/ SIRS scheduled in the release

High degree of flexibility in changing content of Release Schedule

Change Requests / SIRs have been prioritized, but most development work has yet to start

Months prior to System Release

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Agenda

Welcome and Introduction

Updated Deployment Approach / Agency Support

Release Schedule Planning Process / Change Request Process

Continue review of Agency Issues / Change Request Submissions

Next Meeting Time / Location

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Agenda

Welcome and Introduction

Updated Deployment Approach / Agency Support

Release Schedule Planning Process / Change Request Process

Continue review of Agency Issues / Change Request Submissions

Next Meeting Time / Location

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Next Meeting Time / Location

Next User Meeting: Week of February 16th

Location: Carr Building

Notice will be sent out to Agency Liaisons (including call-in information)

Project Contact Information: Neal Morris: [email protected]

Ken Granger: [email protected]

Rebecca DeLaRosa: [email protected]

Vince Ackerman: [email protected]

Paul Lavery: [email protected]

Rick Thompson: [email protected]

Kim Koegel: [email protected]