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MyCricket Scorer App Troubleshooting Guide

mycricketsupport.cricket.com.au

Contents

General Tips ....………………………………………………………….. Page 2

Tips on Selecting Teams ...…………………………..……………. Page 3

Tips on “Live” Scoring vs “Offline” Scoring ………………… Page 4

Wrong Batsman? ..……………………………………………………… Page 5

Wrong Bowler? ..……………………………………………………… Page 6

Editing a current over ……………………………………………… Page 7

Editing a past over: Incorrect entry ………………………….. Page 8

Editing a past over: Missed delivery …..……………………… Page 9

Editing the Scorecard ……………………………………………… Page 10

Hiding the Wagon Wheel and/or Pitch Map ……………. Page 12

Match Status – Breaks, Change of Innings & End of Match Page 13

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General Tips

• Ensure that you have the latest version of the App (periodically delete the App and search for the Scorer App on the iTunes Store or Google Play and download when you have access to Wifi).

• Ensure that you are running the latest version of Operating Software on your device (the previous version is also supported, but not versions prior to the previous).

• Ensure that no other Apps or programs are still running in the background - this includes the tablet "Settings" App which you may have used to connect to Wifi or to link via Hotspot.

• Fully charge your device prior to the match and consider purchasing a battery backup - these are now relatively inexpensive and readily available.

• Check that all players from both teams have at least been registered to the Association administering the competition, have had their PLAYER role reconfirmed at the start of the season, and, preferably, already been included in the Selected Teams prior to the match. • When in doubt as to which players are participating in the match, err on the side of selecting more than 11 players via the MyCricket Admin site or the MyCricket App as it is easier to remove players from the Selected Team list on the Scorer App on game day that it is to add them on game day. • Refrain from using the Unknown Player feature (unless using Demo Mode) as this will prevent the player scores from the match being able to be synched/uploaded into MyCricket directly from the Scorer App. • When the "Is this the end of the over?" appears at the end of each over, use this as an opportunity to double check the scores from the over. If there is an issue, select "No" and use the red "erase" button to correct any errors.

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Tips on Selecting teams

Best Practice for using the MyCricket Scorer App involves selecting teams in MyCricket prior to downloading the match information on your tablet. If this has been done, when you press “Select Teams” you will see something like this:

Press “RHB” to change a batsman from being a Right Hand Batsman to being a Left Hand Batsman (LHB). This helps with identifying the batsman on strike and is also important if using the optional Wagon Wheels.

Press “RAB” to change a batsman from being a Right Arm Bowler to being a Left Arm Bowler (LAB). This helps with identifying the current bowler.

If a team hasn’t already been selected, you may be able to do so from the Club’s registered players list on the right hand side.

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Tips on “Live” Scoring vs “Offline” Scoring

The MyCricket Scorer App provides two different options for scoring a match: “Live” and “Offline”. If your tablet does not have access to a strong 3G/4G signal or wifi or to a wifi hotspot, then the Scorer App will automatically default to an “Offline” scoring mode, which means that progress scores will not be synched/uploaded to MyCricket, the MyCricket App or Club/Association websites during the match.

If your tablet does have access to a strong 3G/4G signal or wifi or to a wifi hotspot, then you have the option to “Live” score the match which means that progress scores will be synched/uploaded to MyCricket, the MyCricket App or Club/Association websites during the match. To turn “Live” scoring On or Off, press the ≡ menu button (top left of screen) and then press “Application Settings”.

Then press on “Sync Rate” and select any option other than “Manual”. Select Manual to Score in “Offline” mode or wish to manually control when progress scores are synched. Then press “Done”.

To manually sync a progress score, press the “ v “ button below “Match Status” at the top right of the screen and press “Sync Match”.

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Wrong Batsman?

Scenario: You have been given misinformation about who is at the crease, or a batsman has retired

Press the Batsman’s name whom you wish to replace.

Leave the Change Reason as “Unknown Reason” and select the Batsman whom you wish to use as the replacement from the Drop-Down list.

You can also use this method to Retire a batsman or in the event that they are Retired Hurt (press the Change Reason drop-down list).

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Wrong Bowler?

Scenario: You have been given misinformation about who is bowling the over, or a bowler is unable to complete an over due to injury.

Make sure that at least one delivery has been recorded on the App for the over (even if it is against the wrong bowler). Then:

Press the Bowler’s name

Choose the replacement bowler from the Drop-Down list

Select “Yes” if you have realised that you have got the wrong bowler bowling.

Select “No” if you are replacing a bowler because they have injured themselves during the over.

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Editing a current over

Scenario: You have made an entry-error during the current over, or the umpire has changed his or her decision, or you have missed entering a delivery, or you wish to re-enter a delivery or pitch-map/wagon wheel entry.

Hit the Reverse Arrow once for every ball you need to erase to get back to where the error was made.

You may backtrack all the way to the commencement of the over.

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Editing a past over: Incorrect entry

Scenario: You have made an entry-error during a previous over

Press the “Edit” button.

Select the relevant ball and then make any necessary changes on the right.

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Editing a past over: Missed delivery

Scenario: You have missed entering a delivery during a previous over

Drag the “N” down into the vacant space where you need to create the missed delivery. In the example above the arrow on the left would be to add a missed delivery after the first dot ball in the over (from left to right).

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Editing the Scorecard

Scenario: You have a major inconsistency with what has been recorded by the other Scorer(s)

Confused one bowler for another for a period of several overs Confused one batsman for the other batsman at the crease, or for a batsman who is yet to

bat An incorrect entry was made but you can’t be sure which over it occurred in

Open up the menu by clicking on the downwards pointing arrow ▼ (top right of screen)

Select the player involved by pressing the symbol on the far right on the row containing that player’s name.

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Editing the Scorecard (continued)

Make the required changes and then press done.

Note: Making changes to one player may require equal and opposite changes to another player, depending on the situation e.g. there was confusion regarding whether two batsmen crossed prior to a Caught dismissal, then the new batsman scored two boundaries off the two remaining balls in that over. After the next over commenced, the scorers realised that they had scored the boundaries under the assumption that the two boundaries had been scored by the not out batsman from the Caught dismissal. The fix would be to subtract 8 runs, 2 Fours and 2 Balls Faced from the new batsman, and add 8 runs, 2 Fours and 2 Balls Faced to the previously not out batsmen.

Likewise, if you have got two batsmen mixed up from the start of the match, this is one way of correcting it. Once they have been dismissed, write down their stats from the box above, and then replace them with each other’s stats.

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Hiding the Wagon Wheel and/or Pitch Map

Scenario: You wish to stop the Wagon Wheel or Pitch Map from appearing when it is appearing, or you wish to make the Wagon Wheel or Pitch Map appear when it hasn’t been appearing.

Press the ≡ button (top left of screen)

Press Application Settings.

Change the “Yes” to a “No”, or “No” to a “Yes” and press “Done”.

Don’t forget to press done!

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Match Status – Breaks, Change of Inning and End of Match

Scenario: There is a scheduled break in play (Drinks, Lunch, Tea, Stumps), an unscheduled break in play (Rain or other issue), an innings has ended, or the match has ended

Press “Match Status” (top right of screen).

Options Break: Tea, Drinks, Lunch, Stumps (2-Day matches), Rain Delay Innings End: All Out, Compulsory Close, Declared, End of Match Match Result: As set by the Competition Management

Note: The Match Result is always relative to the HOME TEAM as appearing on the MyCricket Draw irrespective of which team has just completed their innings. This is the team on the Left Hand Side of the Draw, irrespective of the Venue.

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Notes