My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of...

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My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE www.walidali.net

Transcript of My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of...

Page 1: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

My N’Ice CreamStudy Case: Management Information

systems

Dr. Oualid (Walid) Ben AliUniversity of Sharjah, Sharjah, UAE

www.walidali.net

Page 2: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Outline

Brief presentation of our business

Our goal

Our Business Environment

Our products and services

Our staff members

E- and M-Business

The power of Information Systems

Page 3: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Outline

Brief presentation of our business

Our goal

Our Business Environment

Our products and services

Our staff members

E- and M-Business

The power of Information Systems

Page 4: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our Business: Brief presentation

Ice cream and Juice shop:

Page 5: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Outline

Brief presentation of our business

Our goal

Our Business Environment

Our products and services

Our staff members

E- and M-Business

The power of Information Systems

Page 6: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our Business: Our goal

Our goal: Increase our Benefit (Increase our Revenue OR Decrease our Cost

Benefit = Revenue - Cost

Page 7: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Outline

Brief presentation of our business

Our goal

Our Business Environment

Our products and services

Our staff members

E- and M-Business

The power of Information Systems

Page 8: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our Business: the Environment

The Business Environment:

Product or Service

Customers

Staff member

Competitor

Supplier

Page 9: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our Business: Our goal

Our goal: Increase our Benefit (Increase our Revenue OR Decrease our Cost

Benefit = Revenue - Cost

Product or Service

Customers

Staff member

Competitor

Supplier

Page 10: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our Business: Our goal

Our goal: How to fulfill this target using Information Systems and Information technology?

Benefit = Revenue - Cost

Product or Service

Customers

Staff member

Competitor

Supplier

Page 11: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our products & services

In our business we offer products services:

•Ice Cream:

Page 12: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our products & services

In our business we offer products services:

•Juice:

Page 13: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our products & services

In our business we offer products services (CATALOG):

Page 14: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our staff membersIn our business we have several staff members, among them we have:

Page 15: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our competitors

We are not alone, we have competitors:

Page 16: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems

Our products and services in the information systems

Page 17: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems

Our staff members:

Page 18: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (TPS): Data

Our transactions: Transaction Processing Systems (TPS)

Page 19: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (TPS): Data

Our transactions: Transaction Processing Systems (TPS)

Page 20: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): From Data to

InformationOur MIS reports: Management Information Systems (MIS)

Page 21: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): From Data to

InformationOur MIS reports: Management Information Systems (MIS)

Page 22: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): From Data to

InformationOur MIS reports: Management Information Systems (MIS)

Page 23: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): From Data to

InformationOur MIS reports: Management Information Systems (MIS)

Page 24: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): From Data to

InformationOur MIS reports: Management Information Systems (MIS)

Page 25: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): From Data to

InformationOur MIS reports: Management Information Systems (MIS)

Page 26: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): From Data to

InformationOur MIS reports: Management Information Systems (MIS)

Page 27: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): From Data to

InformationOur MIS reports: Management Information Systems (MIS)

Page 28: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): From Data to

InformationOur MIS reports: Management Information Systems (MIS)

Page 29: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): From Data to

InformationOur MIS reports: Management Information Systems (MIS)

Page 30: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): From Data to

InformationOur MIS reports: Management Information Systems (MIS)

Page 31: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): More Data more Info

Our MIS reports: Management Information Systems (MIS)

Page 32: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (MIS): More Data more Info

Our MIS reports: Management Information Systems (MIS)

Page 33: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (DSS): From Info to DecisionOur DSS reports: Decision Support System (DSS)

Page 34: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (DSS): From Info to DecisionOur DSS reports: Decision Support System (DSS)

Page 35: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Our information systems (DSS): From Info to DecisionOur DSS reports: Decision Support System (DSS)

Page 36: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Outline

Brief presentation of our business

Our goal

Our Business Environment

Our products and services

Our staff members

E- and M-Business

The power of Information Systems

Page 37: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

E- and M-Business

The Business Environment:

Product or Service

Customers

Staff member

Competitor

Supplier

Page 38: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Outline

Brief presentation of our business

Our goal

Our Business Environment

Our products and services

Our staff members

E- and M-Business

The power of Information Systems

Page 39: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Conclusion: The power of IS

Information systems is the most powerful weapon which is used nowadays in order to compete.

We have to invest on it: It is not a cost, it is an investment.

Page 40: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .

Thank You!

Page 41: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .