My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of...
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![Page 1: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/1.jpg)
My N’Ice CreamStudy Case: Management Information
systems
Dr. Oualid (Walid) Ben AliUniversity of Sharjah, Sharjah, UAE
www.walidali.net
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Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
![Page 3: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/3.jpg)
Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
![Page 4: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/4.jpg)
Our Business: Brief presentation
Ice cream and Juice shop:
![Page 5: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/5.jpg)
Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
![Page 6: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/6.jpg)
Our Business: Our goal
Our goal: Increase our Benefit (Increase our Revenue OR Decrease our Cost
Benefit = Revenue - Cost
![Page 7: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/7.jpg)
Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
![Page 8: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/8.jpg)
Our Business: the Environment
The Business Environment:
Product or Service
Customers
Staff member
Competitor
Supplier
![Page 9: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/9.jpg)
Our Business: Our goal
Our goal: Increase our Benefit (Increase our Revenue OR Decrease our Cost
Benefit = Revenue - Cost
Product or Service
Customers
Staff member
Competitor
Supplier
![Page 10: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/10.jpg)
Our Business: Our goal
Our goal: How to fulfill this target using Information Systems and Information technology?
Benefit = Revenue - Cost
Product or Service
Customers
Staff member
Competitor
Supplier
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Our products & services
In our business we offer products services:
•Ice Cream:
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Our products & services
In our business we offer products services:
•Juice:
![Page 13: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/13.jpg)
Our products & services
In our business we offer products services (CATALOG):
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Our staff membersIn our business we have several staff members, among them we have:
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Our competitors
We are not alone, we have competitors:
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Our information systems
Our products and services in the information systems
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Our information systems
Our staff members:
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Our information systems (TPS): Data
Our transactions: Transaction Processing Systems (TPS)
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Our information systems (TPS): Data
Our transactions: Transaction Processing Systems (TPS)
![Page 20: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/20.jpg)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
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Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
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Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
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Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
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Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
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Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
![Page 26: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/26.jpg)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
![Page 27: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/27.jpg)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
![Page 28: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/28.jpg)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
![Page 29: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/29.jpg)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
![Page 30: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/30.jpg)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
![Page 31: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/31.jpg)
Our information systems (MIS): More Data more Info
Our MIS reports: Management Information Systems (MIS)
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Our information systems (MIS): More Data more Info
Our MIS reports: Management Information Systems (MIS)
![Page 33: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/33.jpg)
Our information systems (DSS): From Info to DecisionOur DSS reports: Decision Support System (DSS)
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Our information systems (DSS): From Info to DecisionOur DSS reports: Decision Support System (DSS)
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Our information systems (DSS): From Info to DecisionOur DSS reports: Decision Support System (DSS)
![Page 36: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/36.jpg)
Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
![Page 37: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/37.jpg)
E- and M-Business
The Business Environment:
Product or Service
Customers
Staff member
Competitor
Supplier
![Page 38: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/38.jpg)
Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
![Page 39: My N’Ice Cream Study Case: Management Information systems Dr. Oualid (Walid) Ben Ali University of Sharjah, Sharjah, UAE .](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649e205503460f94b0b32c/html5/thumbnails/39.jpg)
Conclusion: The power of IS
Information systems is the most powerful weapon which is used nowadays in order to compete.
We have to invest on it: It is not a cost, it is an investment.
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Thank You!
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