My newest resume sales
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Norman E. Allen Objective To advance my career in a Dynamic Corporation focusing on Customer Satisfaction and Loyalty with an emphasis on Customer Experience. Education January 2001 MTI Technical College Sacramento, CA Computer Technology Microcomputer Operations Employment June '10 - Present XYNOid Sacramento, CA Co-Founder / CEO Marketing / Branding of Company Copyright / Trademark Research / Data mining Web Development project management Oct ’04 - Aug ‘10 Verizon Wireless Folsom, CA Telesales Rep / Supervisor Order Audit Team / Lead Coordinator / Corporate Sales Corporate / B2B Sales (5-99 lines) #1 in B2B Sales 8 months consecutively Up to 90 calls taken per day Average 20 outbound calls made daily Sales of Consumer New & Renewal of Service & Tier 1 Technical Support Supervised 16 representatives - Audit Team Created Standardized Reporting designed for Audit Team Lead Coordinator Trained / Educated Reps on Sales & Renewal calls Credited Accounts: ETF, Activation Fee, Customer Satisfaction Activated Failed Activations – Telesales rep processed order incorrectly Software used: Microsoft Office, OnePOS, Vision, ACSS, and WFM Oct. ‘03 - Aug. ‘04 MMT COX Entertainment San Francisco, CA Media Buyer Placed Paid Programming Buys across 27 Stations Nationwide Up to 20 outbound calls made daily to place Buys Average 40 inbound calls taken per day to receive Impressions Data Managed Demographic Reports and Database’s March ‘03 – Oct. of ‘03 KMAX UPN31 / Now CW31 Sacramento, CA Account Executive Developed New Business Accounts / Maintained House Accounts #3 out of 11 Account Executives in New Business Sales for 3 rd Quarter of 2003 50 outbound calls made daily Average 3 Face-to-Face Meetings per day 5-10 Walk- in’s – Walking into Local Companies and introducing myself Local Accounts: Nissan / Hawkins Exteriors / Sacramento Theater Company / 1-800BarNone 8736 Woodman Way #B Sacramento, CA 95826 Phone (916) 803-7922 E-mail: [email protected] FaceBook.com/Norman.E.Allen SlideShare.net/NormanAllen
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Transcript of My newest resume sales
Norman E. Allen
Objective To advance my career in a Dynamic Corporation focusing on Customer Satisfaction and Loyalty with an emphasis on Customer Experience.
Education January 2001 MTI Technical College Sacramento, CA
Computer Technology
Microcomputer Operations
Employment
June '10 - Present XYNOid Sacramento, CA
Co-Founder / CEO
Marketing / Branding of Company
Copyright / Trademark
Research / Data mining
Web Development project management
Oct ’04 - Aug ‘10 Verizon Wireless Folsom, CA
Telesales Rep / Supervisor Order Audit Team / Lead Coordinator / Corporate Sales
Corporate / B2B Sales (5-99 lines)
#1 in B2B Sales 8 months consecutively
Up to 90 calls taken per day
Average 20 outbound calls made daily
Sales of Consumer New & Renewal of Service & Tier 1 Technical Support
Supervised 16 representatives - Audit Team
Created Standardized Reporting designed for Audit Team
Lead Coordinator Trained / Educated Reps on Sales & Renewal calls
Credited Accounts: ETF, Activation Fee, Customer Satisfaction
Activated Failed Activations – Telesales rep processed order incorrectly
Software used: Microsoft Office, OnePOS, Vision, ACSS, and WFM
Oct. ‘03 - Aug. ‘04 MMT COX Entertainment San Francisco, CA
Media Buyer
Placed Paid Programming Buys across 27 Stations Nationwide
Up to 20 outbound calls made daily to place Buys
Average 40 inbound calls taken per day to receive Impressions Data
Managed Demographic Reports and Database’s
March ‘03 – Oct. of ‘03 KMAX UPN31 / Now CW31 Sacramento, CA
Account Executive
Developed New Business Accounts / Maintained House Accounts
#3 out of 11 Account Executives in New Business Sales for 3rd Quarter of 2003
50 outbound calls made daily
Average 3 Face-to-Face Meetings per day
5-10 Walk-in’s – Walking into Local Companies and introducing myself
Local Accounts: Nissan / Hawkins Exteriors / Sacramento Theater Company / 1-800BarNone
8736 Woodman Way #B Sacramento, CA 95826
Phone (916) 803-7922 E-mail: [email protected] FaceBook.com/Norman.E.Allen SlideShare.net/NormanAllen
