Mvandervlugtbushfireconnect 110323012900 Phpapp02

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Trust, Transparency & Timeliness Using social media to empower communities in the face of disaster Maurits van der Vlugt

description

Using social media to empower communities in the face of disaster. Bushfire connect is a solution

Transcript of Mvandervlugtbushfireconnect 110323012900 Phpapp02

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Trust, Transparency & Timeliness

Using social media to empower communities in the face of disaster

Maurits van der Vlugt

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There is a need for change […]

Empower communities with Timely, Relevant

and Tailored information

Craig Lapsley, VIC FSC

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Photo: ieplexus.com

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Bridging the Ecosystems

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A2C Sample

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Twitter Earthquake Detector (TED)• Filter Tweets for

Earthquakes (place, time, keyword)

• <60 sec detection

• Contextual info (photos, narratives)

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Social Media & Queensland Floods

Photo: Courier Mail

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Agency to Community

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Community Reporting 1

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Community Reporting 3

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Community Reporting 2

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Harvesting Crowdsourced information

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The Fear Factor

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The Fear Factor

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Japan Earthquake and Tsunami

• “Crisis Commons” worldwide community • Citizen reporting site up within hours– Using Ushahidi Platform (free & open source)– Hosted on the cloud– Hundreds of volunteers across the globe– Collect, validate & map citizen reports

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http://www.sinsai.info/ushahidi

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Black Saturday: Information Breakdown

• Official Agencies & Emergency Services– Slow & Overwhelmed– 000 Overloaded

• Few Alternative Sources– Rumours & Misinformation

• Confusion, Misdirection, …

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Community Need

• From Strathewen Recovery Committee:– Grassroots Community Reporting

• Fast, localised, community driven

– Self-help – Integration with Official Sources

• Integrate with Agency Feeds• Inform Emergency Services (add to COP)

Bushfire Connect initiative

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Bushfire Connect

• Community Powered

• Community Resilience

• Integrate Crowd Sourced and Official Information

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Citizen Reports

• SMS• Web form• Emails• Twitter• Smartphone

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Incident Alerts – OPT IN

• SMS• Email• RSS…

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Where to from here?

• Since May 2010– ‘Live’ site up and running (launched 7 Feb)– Volunteer time & $2000 cash– Community Engagement (Trials: Eaglehawk, Flowerdale)– Very little fire activity!

• Next steps– Get ready for 2011/12 Fire Season– Partners & Sponsors– All Hazards?

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Recap

• Timely– Near real time publishing of reports

• Relevant– Combining official and community reports

• Tailored– Alerts tailored to your needs

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Los Angeles Fire Department

We can’t afford to keep

working at the speed

of government”

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We are looking for partners!

• http://bushfireconnect.org• Twitter: @bushfireconnect• [email protected]

• Or email me: [email protected]