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    +WISDOM QUOTEWISDOM QUOTE

    Just dont give up trying to do what you really

    want to do. Where their love and aspiration, Idont think you can go wrong.

    (Ella Fitzgerald)

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    Question No. 1:What were the positive and negative aspects of theNPM (new public management) over taking thetraditional public administration model and whatare the impacts on the contemporary practice of

    public management?

    Mulong Group

    GROUP

    MEMBERS

    Muhammad

    Dino Amid

    BujangRahman Seli

    KhairulNizam

    Morshidi

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    + Purpose of PresentationPurpose of Presentation

    View of NPM and Dynamism

    POSITIVE NEGATIVE

    The Dilemma of New Public Management

    (DOES IT WORK )

    Impact Of New Public Management

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    TRANSFORMATION IN PUBLIC SECTOR

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    Since the mid - 1980s

    From Traditional Model to New Public

    Management.

    According to Hughes, 2003

    this is not simply a matter of reform or

    minor change in management style, but achange in the role of government

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    Hughes, 2003 :

    Trend away from bureaucracy within

    public sector.

    Giving a good service provided topeople

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    VIEW OF NPM

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    The Paradigm Shift to replacing the formalway of thinking

    Kuhn (1970) :

    The Structure of Scientific Revolution

    What is NPM

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    set ofprinciples and

    practices in the publicservice, which has emergedduring the past several

    decades in a variety ofcountries around the world

    (Barzelay, 2001, p.xi)

    What is NPM

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    Revolution entail not only mass

    mobilization and regime change, but alsomore or less rapid and fundamental socialeconomic and /or cultural change during or

    soon after the straggle for state power.

    Goodwin, 2001 : No Other Way Out

    What is NPM

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    NEW PARADIGM IDEOLOGY = NEW PUBLIC MANAGEMENT / PUBLIC MANAGEMENT

    HUGHES OWEN, 2003 :

    Public Management and

    Administration

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    + Hughes (2003)Hughes (2003)

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    a management culture that emphasizes the centrality of thecitizen or customer, as well as accountability for results. It

    also suggests structural or organizational choices that

    promote decentralized control through a wide variety ofalternative service delivery mechanisms, including quasi-markets with public and private service providers

    competing for resources from policymakers and donors

    (Manning, 2000)

    DYNAMISM OF NPM

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    Creation of good culture in management

    Process to become good governance

    (Manning. 2000)NPI is not about whether tasks shouldbe undertaken or not. It is about getting things donebetter

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    HUGHES OWEN, 2003 : Public Management andAdministration

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    +Dilemma of NPM( Does it Work )

    3

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    (Polidano 1999)

    Conclusion that the impact of NPM is perplexinglyequivocal

    Emphasizes the important of contingency factors, arguingthat few generalization are possible concerning NPM

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    +REDUCING ROLE OF THE

    GOVERNMENTTools Positive Negative

    Reducing RoleOf TheGovernment

    (Hughes (2003))

    Privatization - Devolution ofpower

    - Quality service

    delivery- Reduce

    operational cost- More focus- Quick decisions

    - Expertise ofgovernmentservants is not

    fully utilized- Business

    orientedservice

    - Government isseen less

    powerful- Surplus

    employees/unemployment rose

    - Predator

    Effect

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    In 25 February 1983 privatization was chosen as amajor strategy for reducing the states involvement inthe economy and society

    By the end of 1980s, the public sectors dominancewas largely undermined and diminished because ofrobust privatization.

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    +Impact Of Privatization

    Serious concerns with regard to public accountability

    Public officials are no longer responsible for the delivery ofgoods and services

    Encourage and facilitate the private provider to deliverpublic services

    .

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    +Impact Of Privatization

    Privatization in Malaysia There are scores of allegations about it involving the

    manner in which it was carried out, types of units privatizedand to whom they were privatized

    The privatization policy in Malaysia has favored the vestedinterest, these involved extra-legal tactics and widenedopportunities for kickback and graft.

    Despite off-loading of shares under privatization

    Government has continued to provide soft loans, taxincentives and other concessions

    Huge amount of public money has been pumped into therescue of privatized units (that faced massive burdens ofdebt.

    Converting private debt public debt

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    +CASE STUDY : SESCo Bhd.

    1921 Electric Section is under Jabatan Kerja Raya 1932 established Sarawak Electric supply Company Limited

    (51% shared own by Sarawak Government)

    Sept 1953 100% of equity own by government

    1 Jan 1963 Sarawak Electric Co. Ltd. Is change to SESCo.

    31 Jan 1996 Sarawak sell 45% of equity to SarawakEnterprise Corporation Bhd.

    1 July 2005 100% privatization

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    +CASE STUDY : Syarikat Air

    Johor HoldingsPositive Impact Negative Impact

    - Managed to reduce NonRevenue Water in Johor from49% (1999) to 29% (2007)

    - Increasing on Water tariff

    - Water quality has not yet

    reached the level expected

    - Johor Government debtdifficulties SAJ

    - Johor Water Supply was taken

    over by the CentralGovernment

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    +ConclusionConclusion

    Batley (1999) find that the effect of NPM reform indeveloping country has been mixed, at best, with someimprovements in efficiency and mixed effects on equity

    Some of the original NPM practices have been preserved,some refined and some improved upon; but others havebeen quietly abandoned, or even reversed (Grant Duncanand Jeff Chapman)

    Autonomization storey a common but success seenrelatively rare

    Privatization in Malaysia still dominants by thegovernment (semi-autonomous)

    Accountability is a critical factor for the success of NPM.

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    Some of the original NPM practices have beenpreserved, some refined and some improvedupon; but others have been quietly abandoned,

    or even reversed (Grant Duncan and JeffChapman)

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    Q & A