Mullen 2005

Labor UnionA labor union is an organization of employees

that uses collective action to advance its

members’ interests in regard to wages

and working conditions.

Industrial unions include all the employees in a

company or industry, regardless of occupation.

Craft unions include workers who belong

to one craft or to closely related group

of occupations.

Mullen 2005

Labor Relations

Labor relations is the continuous relationship

between a defined group of employees

and management. The relationship includes

the negotiation of a written contract

concerning pay, hours, and other terms and

conditions of employment as well as the

interpretation and administration of this

contract over its period of coverage.

Mullen 2005

Employee Reasons for Joining Unions

Job security Socialization and group membership Safe and healthy working conditions Communication link to management Fair compensation

Mullen 2005

Collective Bargaining

Collective bargaining is a process by

which the representatives of the

organization meet and attempt to work

out a contract with the employees’

representative--the union.

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Administering the Contract DISCIPLINE

Most contracts retain management’s right to discipline employees

Typical expectation is to follow legal due process

GRIEVANCESAre complaints, whether valid or not, about organizational

policies

ARBITRATIONIs a quasi-judicial process where a neutral third party provides a

binding settlement (award) for unresolvable disputesTypically follows the first three steps in Exhibit 16-10

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Labor Relations

The continuous relationship between a defined group of employees and managers regarding:

Workingconditions

Discipline

Hiringand

Promotions

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Mandatory Subjects of Mandatory Subjects of Bargaining Bargaining

•Rates of pay /wages.Rates of pay /wages.•Hours.Hours.•Benefits.Benefits.•Seniority.Seniority.

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Collective bargaining is the process by which unions and management establish the terms and conditions of employment.

Collective Bargaining

Mullen 2005

Steps for Negotiating

Pre-negotiation

Selecting negotiators

Developing a bargaining strategy

Using the best tactics

Reaching a formal contractual agreement

Mullen 2005

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