MTSI Gaming Service Portal Demo
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• CRM On Demand with Integrated Call Center Solutions for the Gaming Industry • Service Request Management •Resource Management and Calendar Management • Asset Management • Customer Billing Cycle •Live Customer Chat Interface MTSI Inc. 714-257-1144 www.mtsiinc.com
Transcript of MTSI Gaming Service Portal Demo
• CRM On Demand with Integrated Call Center Solutions for the Gaming Industry
• Service Request Management
•Resource Management and Calendar Management
•Asset Management
•Customer Billing Cycle
•Live Customer Chat Interface
MTSI Inc. 714-257-1144 www.mtsiinc.com
Live 2.0 News Feed
Youtube Integration
Trouble Tickets by Phone
Trouble Tickets by Email
Trouble Tickets from Web Portal
DetailedSR Report
Products Catalog
Oracle Call Center On Demand (CCOD) Integration
• CRM On Demand with Integrated Call Center Solutions for the Gaming Industry
• Service Request Management
•Resource Management and Calendar Management
•Asset Management
•Customer Billing Cycle
•Live Customer Chat Interface
MTSI Inc. 714-257-1144 www.mtsiinc.com
