mtscompanyprofileppt-120601231624-phpapp01

8/12/2019 mtscompanyprofileppt-120601231624-phpapp01

1/10

MIDAS TOUCH BUSINESS SERVICES PVT.

LTD.

COMPANY PROFILE

Midas Touch

Business

Services Pvt. Ltd.
http://www.mtbservice.com/


2/10

BACKGROUND

Company History Midas Touch Business Services was formed in September, 2011. It was just an idea in the mind

of its Director Divya Khurana. She is passionate about BPO culture in India and wants to take itto new heights. She wants our youth to be trained and skilled to accomplish any set ofresponsibilities and pride our nation in the world market. The seeds for Midas Touch wereimplanted in September, 2011 and since then it has been providing manpower Services,Business to Business Services and training & Development services. We cater our training andBPO services across the globe.

What we doMidas Touch Business Services offers a variety of business services, as the namesignifies we provide Business Services. Here are the key services we offer:

Communication Skills and Inter-personal Skills Training

BPO Services, Inbound, Outbound, voice and non voice business projects

Business to Business Services, offering and completing projects with requisite quality and skillset

Manpower Services, training and Developing manpower according to organizational needs

Business consultation, BPO setup, Dialer and data requirements

Complete BPO solution


3/10

STRATEGY VISION

Vision statement

Midas Touch Business Services has a vision to serve our nation and take it to new heightsin service industry. We want India to be the first choice for investors not because of itscheap labour, in fact due to the quality of manpower and services it provides.

Mission statement

Midas Touch Business Services was started with a thought which came into execution andthen there was no U turn. Ms. Divya Khurana executed her brilliant idea and started with

hand full of people. However, within a short span of 6 months we have reached arespectable figure of 20 employees. We have trained and placed candidates in leadingorganizations where they are performing as per best of their skills and knowledge. Wehave served major US and UK clients and are expanding rapidly. Our mission is to takeIndia at the top in service industry.

Values

Our Values:

Client Focus

Integrity

Quality

Honesty and stability

Result Oriented


4/10

STRATEGY VISION

Business goals & objectives Midas Touch Business Services has just one goal and that is to perceive India on top in

the service industry in the terms of quality. We are working hard to achieve our goal. InIndia we have ample amount of resources, people are laborious and talented. We want toexplore and polish that talent, and want to prove to the world that India is not a DevelopingNation, its people are competent to make it a world power.

Growth strategy Midas Touch Business Services was started with handful people. However, within a short

span of time it has grown rapidly. We have our own principals when it comes to growth.We want to coordinate and support market leaders, small business enterprises to come upas one. We have learnt that individual growth is limited growth. However, joint efforts arealways fruitful. Hence, we are working hard to develop training material, technologies, and

we are serving our clients to gain experience where we can support others not just for theindividual growth, in fact for the growth of the nation as a whole.


5/10

PRODUCTS SERVICES

ServicesMidas Touch Business Services is totally into service industry and offers widerange of services to its Clients and Customers, some of them are as follows:

Business to Business services to Clients and Customers

Training & Development and manpower Services

BPO Services, Inbound, Outbound, voice and non voice services

Project reports, market survey, SEO, SMO and Web Development services Complete BPO Solutions, BPO setup, projects and technical assistance

Business competitiveness Quality is not the only factor which proves the competency in the market, there are other

factor involves too; Time management, honesty, integrity, market knowledge, costefficiency and much more. Midas Touch Business Services keeps all parameters in mindwhen it comes to delivery of work. We analyse our Clients requirement, we study themarket, and after apposite planning, and analytics comes the execution. We have SixSigma certified staff, hence we place our own Quality benchmarking and deliver inaccordance.

Quality policies We have a team of Quality Six Sigma green belt and black belt certified people.

Henceforth, delivering quality is in our veins. We have Kaizan and Lean certified staff, and

focus on individual and team efforts towards achievement of goals while eliminating waste.


6/10

MANAGEMENT OWNERSHIP

DirectorsMs. Divya Khurana

Divya is an Arts graduate from University of Delhi, she has done her Masscommunication to get a better knowledge of media world, simultaneously she didher Oracle A and O level to get a sound hand in IT industry. She has more than 6years of experience in different verticals. She has been using her analytical skills

and had been doing a market research, before implanting her own venture.Midas Touch Business Services is not just work for her; its her passion anddream.

Mr. Himanshu Dhingra

Himanshu is a Quality green belt certified professional with dual MBA inmarketing and Human Resource Management. He has more than 12 years ofexperience and has served few of 500 fortune companies. His business ethicsinclude dedication towards his work and fulfilling his commitments with best ofhis capabilities. He has won several awards for his flawless services.


7/10


ManagersMr. Suraj Kohli (Manager Operations)

Suraj is an engineer with 5 years of work experience in IT industry. He has workedwith HCL and Infosys and has catered his services as best as he could. Surajjoined Midas Touch Business Services to take it to next level with his knowledgeand expertise.

Ms. Ginnie Khurana (General Manager Legal and Compliance)

Ginnie is an ICWA (Cost Accountant) professional; she takes care of legal andcompliance for Midas Touch Business Services. She is an expert in legal mattersand fulfils her duties with utmost dedication.

Mr. Deepak Dhingra (Manager Administration) Deepak is a Commerce graduate from University of Delhi and has done his

diploma in computers. He has more than 15 years of work experience. Heunderwent several training and has done advance excel course. He has beenheading admin and reporting in Mercer. He accepted to join Midas TouchBusiness Services, as he was pleased to see our efforts in service sector andwanted to give his part too.


8/10


Office and administrative personnel Midas Touch Business Services has 18 people taking care of office and administrative work

Affirmative action initiatives Midas Touch Business Services has been providing BPO and Training Services from

past 7 months. In the past 7 months we have provided our services to numerousClients, though we serve ever Client with utmost importance. However, for one of our

Clients we took extra initiative as they were unable to meet their targets. We analyzedtheir employees areas improvement and prepared a plan according to their skill set.After our training session the results were self explanatory. There was a tremendousimprovement in the sales.

Another, incidence is when we took over a new project for UK based company, it was asurvey project, the Client needed an extra ordinary team to conduct a certain amountof surveys in 45 days, as there was a huge back log. We took the project as achallenge and we managed to close just 65 surveys less that the required number,

which we did in next 2 days. The Client was pleased with our performance and now weare the 1st priority for our Client.

BEE Midas Touch Business Services is not just a profit making organization we believe in

serving the society. We had been taking initiative and had been conducting surveys toknow the literacy level of the society. We had been conducting seminars and trainingsessions. We are looking forward to serve NGOs or non profit making organizations in

their noble work.


9/10

PORTFOLIO

Our Customers

Saimax Technologies

PC Cure World

Itechgennie Technologies India

Tech-Support24/7 Services

Federation of Independent businesses

(UK)

Vaya Telecommunication (AUS)

Hotel Bargains (AUS)


10/10

CONTACT US

Divya Khurana, Himanshu Dhingra

Phone: 9717627799, 9212627799, 011-

64509612

Email:

[email protected]

[email protected]

[email protected]

[email protected]

www.mtbservice.com

www.mtbservice.co.in
mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.mtbservice.com/mailto:[email protected]://www.mtbservice.co.in/mailto:[email protected]:[email protected]:[email protected]://www.mtbservice.co.in/mailto:[email protected]://www.mtbservice.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]

mtscompanyprofileppt-120601231624-phpapp01

Documents

Transcript of mtscompanyprofileppt-120601231624-phpapp01