MTAC WORKGROUP #111 MTAC GENERAL SESSION PRESENTATION FEBRUARY 21, 2007 Presented By Cher...
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Transcript of MTAC WORKGROUP #111 MTAC GENERAL SESSION PRESENTATION FEBRUARY 21, 2007 Presented By Cher...
MTAC WORKGROUP #111
MTAC GENERAL SESSION PRESENTATION FEBRUARY 21, 2007
Presented By Cher Rupp-Ruggeri Steve Colella
2
Workgroup Issue Statement
Identify gaps, define solutions, highlight benefits, and improve education and communications to promote PostalOne! usage by Mail Service Providers, such as but not limited to lettershops, presort bureaus, fulfillment companies, and consolidators.
3
Meetings
October 31, 2006 -- First Meeting
January 5, 2007 -- Telecon
January 19, 2007 -- Telecon
February 2, 2007 -- Telecon
February 20, 2007 -- Meeting
4
Obstacles Identified
Postage Statements without USPS
‘Round Stamp’
Courtesy Pallets
Spoilage
Application Process
Consolidated Postage Statements
5
Postage Statements without USPS ‘Round Stamp’
Issue that permit holders would be reluctant to use providers who could not provide traditional mailing statements
Service providers feel that this may give providers not using PostalOne! a competitive advantage because they can still provide statements the way permit holder are used to seeing them.
6
Postage Statements without USPS ‘Round Stamp’
Recommendations:
USPS publish a fact sheet that PostalOne! user can use to educate their clients
To prevent fraud PDF of pending postage statement should contain watermark or other type of identification that clearly differentiates it from a final statement
7
Application Process
Three MTAC 111 members submitted on line applications
Local USPS when asked for help directed company to PostalOne! Customer Care Center
PostalOne! Customer Care Center was confused as to what they needed
Help from USPS from being in the group resulted in them 2 receiving Welcome Kits within 4 weeks of original application
8
Application Process
Presently on line application process is not fully automated
Application does not ask for all information required for application processing such as finance number of office of permit
Backlog of Postage Statement Wizard applications may be preventing Mat.dat® & Web Services applications from being acted on in timely fashion
9
Application Process
Customer Registration will eliminate many of these problems
Customer Registration may not be fully operational until early 2008
Help desk should be directed to walk applicants through process
10
Courtesy Pallets
Defined as any pallet not meeting 250 pound or 18 tray minimum
Some mailers creating ‘legal’ pallets with as little as 200 pieces or 50 pounds to a destination
11
Courtesy Pallets
Many mailers using courtesy pallets require pallet placard for these pallets
Presently PostalOne! does not support any pallet not prepared in accordance of USPS preparation requirements
Official pallet placard with barcode therefore can not be produced
12
Courtesy Pallets
USPS and Industry work together to redefine courtesy pallets that allow a pallet to be created regardless of weight
Allow pallet placards to be produced to allow an appropriate barcode to conform with FAST and allow for tracking to and scanning at the final destination
13
Spoilage
Presently only way to account for spoilage is to change individual containers within file where spoiled piece originated
Method is too labor intensive to be workable
14
Spoilage
USPS redefine spoilage policy to apply for all
mailings
Some mailers apply total spoilage
proportionally across all postage tiers
Some mailers apply total spoilage to the
lowest postage cost tier
Group will recommend the lowest cost method
15
Consolidated Postage Statements
Presently PostalOne! does not support
electronically submitted consolidated
Standard Mail postage statements.
PostalOne! must support
Presently scheduled to be released after rate
case
16
Other Issues
Postage Statement PDF:
To prevent fraud, PDF of pending postage statement should contain watermark or other type of identification that clearly differentiates it from a final statement
Encrypt PDF so it can not be altered
17
Other Issues
Software Certification
Subgroup created to provide outline on how best to
proceed
Subgroup also will create software vendor capability
matrix to assist USPS when discussing software
customer is already using