MSSA Supervisor STS 8 9 14mnsupconf.org/images/STS.pdf · 2014. 9. 29. · 9/2/14 3...
Transcript of MSSA Supervisor STS 8 9 14mnsupconf.org/images/STS.pdf · 2014. 9. 29. · 9/2/14 3...
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Secondary Trauma3c Stress Saprina Matheny, MSW, LICSW
Ambit Network
Ambit Network, University of MN Naviga&ng Research and Prac&ce in Child Trauma
• Established in 2005 as an NCTSN Community Treatment and
Services Center through SAMHSA funding. Project Co-‐Directors: Drs. Abi Gewirtz and Chris Bray
• The MN Na6onal Child Trauma6c Stress Network site
(www.ambitnetwork.org and www.nctsn.org.
• Purpose: to raise the standard of care and improve access to services for trauma3zed children, their families, and their communi3es.
• A university-‐community partnership including a variety of
nonprofit, government, and community agencies
Ambit Network Naviga&ng Research and Prac&ce in Child Trauma
• Ambit/DHS train mental health organiza3ons across the con3nuum of care in evidence-‐based treatments for trauma
• Connect “front door agencies” to trauma trained clinicians
• Assist in developing trauma-‐informed child-‐serving agencies
• Emphasize subpopula3ons of trauma3zed children—those affected by parental military deployment, refugee and immigrant children, and American Indian children
• Expect to serve more than 4,100 children.
There is a cost to caring.
Charles Figley
Working with trauma-‐exposed children can evoke distress in providers that makes it more difficult for them to provide good care.
– Providers must deal with personal and professional challenges
– The work may evoke strong memories of personal trauma and loss related experiences
– Proper self care is important.
Core Concept #12 Secondary Trauma&c Stress
Refers to the reac3on a person has as a result of exposure to a trauma3zed person’s story and trauma3c stress
reac3ons.
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12 Core Concepts: Impact of Trauma on Staff Wellness
Prior Trauma
Trauma3c Grief/Loss
Direct Exposure
Secondary Trauma
Compassion Fa3gue
Burnout
1. Traumatic experiences are inherently complex
What are some sources of secondary trauma8c stress in
your work?
Core Concept 2
Trauma occurs within a broad context that includes personal characteristics, life
experiences, and current circumstances.
The Adverse Childhood Experiences Study
Adverse Childhood Experiences and Maladap3ve Coping Strategies
Dr. Felitti – Kaiser Permanente Dr. Anda – Center for Disease Control and Prevention
Adverse Childhood Experiences
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• Emo3onal abuse
• Physical abuse
• Sexual abuse
• Emo3onal neglect
• Physical neglect
• Household dysfunc3on: • Mother treated violently
• Household substance abuse
• Household mental illness
• Parental separa3on/divorce
• Incarcerated household member
Source: Felitti, V. J., Anda, R. F., Nordenberg, D., Williamson, D. F., Spitz, A. M., Edwards, V., ... Marks, J. S. (1998). Relationship of childhood abuse and household dysfunction to many of the leading causes of death in adults: The Adverse Childhood Experiences (ACE) study. American Journal of Preventive Medicine, 14, 245-258.
What is your ACE Score?
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Adverse Childhood Experiences are Common
(www.acesstudy.org)
Household dysfunction: % of sample
Substance Abuse 27% Parental Sep/Divorce - Absence 23% Mental Illness 17% Battered Mother 13% Criminal Behavior 6%
Adverse Childhood Experiences are Common
2. Abuse: % of sample Psychological 11% Physical 28% Sexual 21%
3. Neglect: Emotional 15% Physical 10%
(www.acesstudy.org)
Important Adverse Childhood Experiences NOT Covered in the ACE Study
Community Violence • Witnessing a shoo3ng/bombing or riot • Being shot at
• Being jumped or beaten
• Being stabbed • Having lost someone close to you to murder
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Long-‐Term Trauma Impact–ACE Pyramid: CDC
Early Death
Disease, Disability, and Social Problems
Adop3on of Health-‐risk Behaviors
Social, Emo3onal, and Cogni3ve Impairment
Disrupted Neurodevelopment
Adverse Childhood Experiences
Mechanisms by Which Adverse Childhood Experiences Influence Health and Well-‐being Throughout the Lifespan
Concep3on
Death
Core Concept 2
What are the ecological factors (intrinsic/extrinsic) that affect how you respond to our work?
Person
al Histo
ry
Coping
Style
Invisib
le Suitc
ase Caseload
Personal Family Circumstances
Job Sa6sfac6on
Co-‐Worker Dynamics
Core Concept 3
Trauma3c events oben generate secondary adversi3es, life changes, and distressing reminders in daily life. How has your work changed you? What are your own triggers?
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Secondary Trauma&c Stress can change our interac&ons with the world, our families, our friends.
What’s in your suitcase?
“Since I started this
job my wife has said
that I have changed.
She says I have
become cold
hearted. I know I
have changed,
comes with the job.”
(From “Secondary Trauma&c Stress : What is it” Leslie Ross and James Henry, 2012).
• What are the ways you feel your work has had a negative influence on what matters to you in life?
• What are the ways you feel
your work has had a negative influence on the way you see the world?
• What are the ways you feel
your work has had a negative influence on the way you see yourself or the ways others in your life see you?
Core Concept 4
• We can exhibit a wide range of reac3ons to trauma and loss.
What are the signs that you may be experiencing Secondary
Trauma3c Stress?
STS Signs and Symptoms • Avoidance (including of certain clients) • Preoccupa3on with clients/client stories • Intrusive thoughts/nightmares/flashbacks
• Arousal symptoms
• Thoughts of violence/revenge • Feeling estranged/isolated/having no one to talk to • Feeling trapped, “infected” by trauma, hopeless, inadequate, depressed
• Having difficulty separa3ng work from personal life
Sound familiar? 23
Signs of STS
Physiological reac3ons: sleep disturbances headaches, stomach aches impaired immune system
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What are the signs?
Emo3onal reac3ons: irritability uncontrolled emo3ons anxiety or fear anger, rage, hos3lity detachment, shugng down boredom feeling incompetent
What are the signs?
Cognitive reactions:!!!diminished concentration!!!confusion!!!intrusive traumatic imagery!!!self doubt!!!preoccupation with others’!
!traumas !!!!perfectionistic thinking!
What are the signs?!Behavioral reac3ons: impa3ence with others sleep disturbances nightmares startle response hypervigilance use of nega3ve coping !!losing things!
What are the signs?
Spiritual reac3ons: loss of purpose sense of meaninglessness anger at God ques3oning prior spiritual
beliefs pervasive hopelessness
What are the signs?!Interpersonal reactions:!!!withdrawing/isolating!!!decreased interest in sex or intimacy!!!mistrust of others!!!impact on parenting!!!projection of anger or blame!!!intolerance of others‘ behaviors!
Vicarious Trauma Warning Signs
Chronic
Exhaustion Disconnection
Social Withdrawal
Insensitivity to Violence or Injustice
Loss of
Creativity
Avoidance
Poor
Boundaries
Anger/Cynicism
Diminished Self-Care
Illness
Survival Coping
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• Increase sense of helplessness • Reduced perspec3ve taking • Reduce ability for cri3cal thinking • Difficulty recognizing and monitoring emo3ons and reac3vity
• Over or under react to poten3al hazards • Can be contagious
If Unaddressed, STS can Effects of Vicarious Trauma • Dreaming, reexperiencing, or continually
thinking about the event • Trouble sleeping • Being frequently reminded of the event • Being avoidant • Feeling anxious or fearful • Feeling depressed
Core Concept 5 Danger and safety are core concerns when
we are exposed to trauma
What makes a physically and psychologically safe work environment? What do you need from your supervisor? What do your supervisees need from you?
Organiza8onal Stress Organiza3ons, like individuals, are living, complex, adap3ve systems. They are vulnerable to stress, par3cularly chronic and repe33ve stress.
Organiza&onal Stress
What do you think are some events that can contribute to
organiza3onal stress?
When our organiza3on is stressed, we
are all stressed.
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How Staff Stress Impairs Organizational Functioning
Increased Absenteeism
Impaired Judgment
Unwillingness to Accept Extra Work
Low Motivation
Low Productivity
Increased Staff Friction Higher Staff Turnover
Impact of Organiza3onal Stress
Stuck Missionless Crisis Driven
Punitive Unsafe
http://youtu.be/oXCuGvsThEw
Impact of Organiza3onal Stress
Stuck Missionless Crisis Driven
Punitive Unsafe
http://youtu.be/oXCuGvsThEw
Core Concept 6
• Trauma3c experiences affect our family and broader caregiving system
How impact does our work have on our rela3onships with our friends and family? How do we maintain posi3ve rela3onships with coworkers or collaborators during 3mes when they see us as contribu3ng to STS?
Core Concept 7
Protec3ve and promo3ve factors can reduce the adverse impact of trauma
Vicarious Trauma: Risk and Resiliency Factors
Personality
and Coping
Style
Past Trauma History
Current Life Circumstances
Social Support
Spiritual Resources
Work Style
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Core Concept 8
Trauma and post-‐trauma adversi3es can strongly influence development
What beliefs do you hold that may make you more vulnerable to secondary trauma3c stress?
Core Concept 9
• Culture is closely interwoven with traumatic experiences, response, and recovery
What are some of the organiza3onal cultural issues that impact secondary trauma3c stress?
Core Concept 10 • Neurobiology underlies reac3ons to trauma3c experiences
How does empathic engagement and secondary trauma3c stress reac3ons impact our neurobiology?
Workplace Strategies Wellness ac6vi6es
Mindfulness exercises
Team building ac6vi6es
Celebra6ons
Use Vaca6on Leave Time
Buddy System
Organiza6onal support
Resiliency Building Ac6vi6es
Core Concept 11
Challenges to the social contract, including legal and ethical issues, affect trauma response and recovery
• What are the system issues that increase your risk of a sense of hopelessness, helplessness, or anger?
Core Concept 12
Working with trauma-‐exposed children can evoke distress in providers that makes it more difficult for them to provide good care. How do we take care of ourselves? How do our organiza3ons support us?
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Steps to Stress Reduc&on
• Engage in self-care.
• Accept organizational limitations.
• Uphold organizational responsibilities.
Steps to Stress Reduc&on: Engage in Self -‐Care
Self-care is the ability to engage in helping others without sacrificing other important parts of one’s
life.
The A-‐B-‐C’s of Self-‐-‐Care Awareness
Balance
Physical
Psychological
Emotional
Spiritual
Professional
Connection…
with your family
with your partner
Silence of the
Lambs
with your friends
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It is unethical not to attend to your self care as a practitioner,
because self care prevents harming those we serve.
Charles Figley
Balance
Physical
Psychological
Emotional
Spiritual
Professional
Top 10 signs you’re too stressed
• You fake calls from your child’s school so you have an excuse to go home. • When you pull out your Blackberry for the tenth 3me your child threatens to
throw it out the window. • You listed Starbucks as your emergency contact. • You pencil in your bathroom breaks. • Case files have become “light bed3me reading.” • Your best friends think you have moved away because they have not heard from
you in so long. • You consider Red Bull part of a balanced diet. • You fall asleep during trips to the den3st’s office because it’s the only 3me you put
your feet up. • It takes you six days of vaca3on to begin to relax and six minutes in the office to
forget you took one.
3 current mentors
3 joy or beauty
3 people not in immediate
3 people immediate
3 friends—no work
3 ac3vi3es
Every Day Every Week
Every Month Every Year
It is unethical not to attend to your self care as a practitioner,
because self care prevents harming those we serve.
Charles Figley
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Just as despair can come to one only from other human beings, hope, too, can be given to one
only by other human beings.
Elie Wiesel Author, Ac&vist
Holocaust Survivor
Trauma Resources
Na3onal Child Trauma3c Stress Network • www.nctsn.org Na3onal Center for Trauma-‐Informed Care • www.samhsa.gov/nc3c DHS Trauma-‐Informed Care • www. www.dhs.state.mn.us Na3onal Registry for Evidence-‐Based Prac3ces • www.nrepp.samhsa.gov
Trauma Resources Trauma Focused-‐Cogni3ve Behavioral Therapy • ncbt.musc.edu
ACE Study • www.cdc.gov/nccdphp/ace
Crea3ng Sanctuary in Schools Bloom, S. • www. Sanctuaryweb.com
Child Trauma Academy • www.childtraumeaacademy.com
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Saprina Matheny, MSW, LICSW
Ambit Network [email protected]