MEMORIAL SLOAN-KETTERING CANCER CENTER

Community Care Gardencultivating well-being

Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

Client: Design Innovation group at Memorial Sloan-KetteringSite: Proposed MSK Outpatient Oncology Facility at 74th Street

Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

Brief

•  How will digital design and technology improve the MSKCC patient experience?

•  What digital services, installations or smart products could be provided to patients in the physical space and beyond?

Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

Audience

Our target users are patients and their friends or family

Specifically patients:

• with longer or multiple repeat treatments

• in need of a release from stressful situations

• looking to connect with the MSK community or other patients going through similar treatments

Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

INSIGHTS: HOW PATIENTS TIME IS SPENT AT MSKCC

“Chemo treatment days were the worst because the wait time is notoriously high, both to see the doctor, and then to get the treatment. It wasn’t unusual to spend 3 hours waiting.”

“I developed the ritual of going for breakfast in the hospital cafeteria every morning after my radiation treatment. I liked the time to myself before I headed to the office.”

Anonymous MSKCC Patient

Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

INSIGHTS: A HOLISTIC APPROACH

I appreciate the small things that [MSKCC] can do to promote a consistant philosophy. Promoting health in all forms is important in creating a whole environment of well-being.

Robert, 6 year MSKCC Patient

“We had a patient sit at the waterfall for about 30 mins and just stand there”OBSERVATION FROM AN RFID STUDY AT THE MSKCC BROOKLYN INFUSION CENTER

Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

When hospital rooms have windows looking out onto the natural world, patients heal more rapidly.—Esther Sternberg, M.D., Healing Spaces

Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

Just three to five minutes spent looking at views dominated by trees, flower, or water significantly ameliorates stress—Roger S. Ulrich, Health Benefits of Gardens in Hospitals

Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

Community Care Gardencultivating well-being

Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

Concept Statement

The Community Care Garden aims to integrate nature into every part of the patient experience, offering them the choice of active or passive engagement while still benefitting from the healing powers of nature.

Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

passive engagement low engagement medium engagement high engagement

TIME LAPSE BIRD’S EYE WALL

VIZ WALL

TREATMENT ROOM PHOTOWALL

AUGMENTED REALITY WALL

INDOORS OUTDOORS

DISCOVERY / EXPLORATION APP

COMMUNITY GARDENING

CARETAKER LIGHT SYSTEM

GREENHOUSE LEARNING CENTER

Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

User Journey