MSI Mobile Services - RESPOND Project · Service Delivery Adrienne Testa MSI Research & Metrics...

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USAID-SIFPO overview SLIDE 1 MSI Mobile Services: Strengthening the EvidenceBase for Service Delivery Adrienne Testa MSI Research & Metrics Team May 23, 2011

Transcript of MSI Mobile Services - RESPOND Project · Service Delivery Adrienne Testa MSI Research & Metrics...

Page 1: MSI Mobile Services - RESPOND Project · Service Delivery Adrienne Testa MSI Research & Metrics Team May 23, 2011. USAID-SIFPO overview SLIDE 2

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MSI Mobile Services: Strengthening the Evidence‐Base for Service Delivery

Adrienne TestaMSI Research & Metrics TeamMay 23, 2011

Page 2: MSI Mobile Services - RESPOND Project · Service Delivery Adrienne Testa MSI Research & Metrics Team May 23, 2011. USAID-SIFPO overview SLIDE 2

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Overview 1. Objectives

2. Indicators

3. Methods

4. Studies &  Results

– Data

– Audiences

5. Cost‐Effectiveness

6. Strengthening Evaluations

7. Next Steps

8. Questions

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MSI Mobile Services Evaluations – Objectives

Evidence‐informed strengthening of mobile service delivery to ensure MSI programmes:

– Meet FP needs of underserved, particularly communities with few or no alternative providers who offer LAPM

– Ensure good quality of care

– Ensure client satisfaction

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MSI Mobile Services Evaluations ‐ Indicators

Complication rate by method

Discontinuation rate of implant and IUD, ideally 12 months

Failure rate

Client satisfaction

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MSI Mobile Services Evaluations ‐Methods Study Team:  Research teams and/or sub‐contracted 

with RMT technical support

Study Design: Prospective Cohort

Sampling Approach: Varies by country

Tools

– Baseline survey (implant, IUD, tubal ligation)

– Follow‐up survey – 15 day (implant, IUD, tubal ligation)

– Follow up survey – 90+ day (implant, IUD)

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MSI Mobile Services Evaluations – Studies & Results

5 Countries Retrospective Study (Ethiopia, Myanmar, Pakistan, Sierra Leone, Vietnam)

2 external prospective studies planned in 2011 (SIFPO‐USAID)

Additional internal studies planned (subject to funding)

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CYPs Delivered by MSI Mobile Services by Method, 2010

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MSI CYPs Delivered by Channel for Countries with Social Franchises, 2010

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Proportion of MSI FP Clients who were First Time FP Users, 2010

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Proportion of MSI Clients Who Live in Extreme Poverty (<$1.25 per day), 2010

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Ease Finding Removal Services Reported by Outreach Clients, 2010

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MSI Mobile Services Evaluations ‐ Audiences MSI country programme country/ operations/

programmes directors, mobile services team members

MSI partnership including research, programmes, policy, 

Government, FP service providers and other stakeholders

Broader global scientific, medical and research communities

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MSI Mobile Services – Cost‐Effectiveness

MSI commissioned Futures Group to conduct a cost‐effectiveness study in Ethiopia, Pakistan and Uganda in 2010‐2011

Development of ‘Costing Calculator’ in progress

Launched across MSI partnership Q3 2011

Will enable services costing and comparison across channels

Early indications suggest in some setting mobile services cost similar amount or less than other service delivery channels

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Developing & Strengthening Mobile Services Evaluations Organisational priority operations research activity – business planning 

External review of MSI protocol and tools by Population Council (SIFPO‐USAID supported)

2 external mobile services evaluations by Population Council (SIFPO‐USAID supported)

Internal review of MSI protocol and tools

– Indicators – prioritising, reaching underserved, comparison between organisations

– Sampling approach/es – appropriate to country programme contexts

– Follow‐up intervals

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Next Steps To develop clear and straightforward protocol and tools for 

implementation across MSI partnership

– Introduce standard mobile services indicators 

– Provide actionable and timely results to operations and programme teams

– Enable comparison of outcomes between country programmes

– Enable comparison of outcomes with other providers

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Questions

For further information:

http://www.mariestopes.org/Publication.aspx?rid=1

[email protected]