MSD Assignment 4

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UNIVERSITY OF LUCKNOW Assignment 4 Name- Zeeshan Ahmed Roll no.- 30 Subject- Managerial Skill Development Class- M.B.A Ist sem Section- B Submitted to- Mr. Rajeev Saxena Sir

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Transcript of MSD Assignment 4

UNIVERSITY OF LUCKNOW

Assignment 4Name- Zeeshan AhmedRoll no.- 30Subject- Managerial Skill DevelopmentClass- M.B.A Ist semSection- BSubmitted to- Mr. Rajeev Saxena Sir

Assignment 4Ques - How does effective communication lower the threshold achieving objectives gradually towards the polarization of the universal system ?Ans - Effective communication occurs when a desired effect is the result of intentional or unintentional information sharing, which is interpreted between multiple entities and acted on in a desired way. This effect also ensures that messages are not distorted during the communication process. Effective communication should generate the desired effect and maintain the effect ,with the potential to increase the effect of the message. Therefore, effective communication serves the purpose for which it was planned or designed.Barriers to effective communication can retard or distort the message and intention of the message being conveyed which may result in failure of the communication process or an effect that is undesirable.There are several techniques to determine the lower threshold objectives of effective communication barriers. These are as follows : Growth- Personal Growth and development is all about self improvement by undertaking activities that improve your self awareness and improves your individual identity.Personal Growth:In it's simplest form, personal growth refers to the skills and tools used to increase levels of self awareness,happiness,success in life.some guidelines for personal growth include:Taking Control - You have to take responsibility and control for how you live your life. Discovering yourself - Find out what your strengths and also what your weaknesses are. Increase your self awareness.Changing habits - Be prepared to change bad habits.Intention - communicating with an honest in true intention.Empathy - the ability to be empathic or experience the feelings of others. Truly empathic exchanges can provide new insights vital for personal growth.Confidence - the ability to rely upon yourself, to own all that you know and all that you don't. The confident person says "Tell me more".Patience - It takes time to develop effective communication just as it takes to develop personal growth. It takes courage handling difficult or higher risk conversations.Self Awareness- By becoming more self aware, you are able to design a life in which is of value to you. Happiness- personal growth results in happiness because you begin to understand that YOU are the creator of your own reality. Physiology- Physiology incudes our gestures,momvements,expressions,way of talking and every physical stage moments. Physiology is the impact of two types of empathy on the user could be implemented. In the positive empathic version, the character displays happiness if the user is detected to be in happy or relaxed aective state. In the negative empathic version, on the other hand, the character will display e.g. gloating joy if the user is recognized to be negatively aroused. In both cases, the character will also display self-centered emotions, such as being happy about its own successful game move. As control conditions, the character will either display only self-centered emotions or no emotions at all. Development- In effective communication, development requires encourage, empathy and many other skills. Offer words and actions of encouragement, as well as praise, to others. Make other people feel welcome, wanted, valued and appreciated in your communications. If you let others know that they are valued, they are much more likely to give you their best. Try to ensure that everyone involved in an interaction or communication is included through effective body language and the use of open questions. Empathise-Empathy is trying to see things from the point-of-view of others. When communicating with others, try not to be judgemental or biased by preconceived ideas or beliefs - instead view situations and responses from the other persons perspective. Stay in tune with your own emotions to help enable you to understand the emotions of others. If appropriate, offer your personal viewpoint clearly and honestly to avoid confusion. Bear in mind that some subjects might be taboo or too emotionally stressful for others to discuss. Attempt to Resolve Conflict-Learn to troubleshoot and resolve problems and conflicts as they arise. Learn how to be an effective mediator and negotiator. Use your listening skills to hear and understand both sides of any argument - encourage and facilitate people to talk to each other.Try not to be biased or judgemental but instead ease the way for conflict resolution.Use Humour-Laughing releases endorphins that can help relieve stress and anxiety; most people like to laugh and will feel drawn to somebody who can make them laugh.Dont be afraid to be funny or clever, but do ensure your humour is appropriate to the situation. Use your sense of humour to break the ice, to lower barriers and gain the affection of others. By using appropriate humour you will be perceived as more charismatic.Treat People Equally-Always aim to communicate on an equal basis and avoid patronising people. Do not talk about others behind their backs and try not to develop favourites: by treating people as your equal and also equal to each other you will build trust and respect.Maintain a Positive Attitude and Smile-Few people want to be around someone who is frequently miserable. Do your best to be friendly, upbeat and positive with other people. Maintain a positive, cheerful attitude to life: when things do not go to plan, stay optimistic and learn from your mistakes. Effective decision making- For effective communication,the decision making process is most important because it affects the all process of interacting. It is mainly create a type of boundaries for communication.Boundaries are the basis of all good communication. No matter what else is going on, if we do not protect our boundaries and respect those of others, then communication has more to do with manipulation or even verbal warfare than true communication. Communication for human beings is food for the soul but so often communication with others tends to be draining rather than energising. This is most often due to the question of boundaries.Basic to respect for boundaries is a respect for our right to make our own choices. If our perception of ourself is so weak that we need others to agree with our position then we are going to find things difficult. Wewill tend to be either a passive person acting as a doormat or an over aggressive attack on their right to autonomy and it is surprisingly used today in many situations where it should most certainly not be. It has been known, for instance, for some counsellors to give advice when giving advice is the very last thing any good counsellor would do. There are also many people who seem to want someone one, angrily believing that people who do not think the same as us, are in some way inferior or wrong. Boundaries are crossed when someone believes they can see through another person. Boundaries are crossed when anyone tries to manipulate another person decision making process and boundaries are crossed if ever someone tries to make decisions for another. Meditation can be very helpful for many people. It may be that here there is some need to be careful to choose whether you add anything to your meditation. Some people nowadays are complaining that meditation is a kind of cult activity making people go into trance states. This is certainly not the essence of meditation and possibly comes about when meditation is used within a particular framework. A particular sect or community may have a certain way of meditating which emphasises their beliefs for instance. Meditation, when done simply as meditation improves concentration, allows a person to be more focused, more in touch with their own reality, to be active in the present with an increased sense of aliveness. It is not for everyone but can be a great help in staying in touch with yourself when dealing with the demands of every day life. John Kabat-Zimm, although himself a Buddhist, has some excellent books and tapes on meditation without religion - Mindfulness Meditation comes to mind. He simply gets people to focus on the now, experiencing the now, not trying to change it. You may be surprised at how little you actually do experience the now and also at what a good feeling it is to do so, regardless of what is arising.Another excellent way for grounding yourself and finding out how you really feel is Focusing . This teaches you how to work on yourself along the lines that research found the people who grew most from therapy worked on themselves. Again it is a totally non intrusive way of helping you to find your own inner resources and autonomy.Once you are in touch with that you will find you can think for yourself and almost certainly you will start to notice that you have a free spirit! From this place, experiencing your own uniqueness you will no longer need or wish for others to think and feel the same as you. Life would after all be boring if we were all the same. Knowing yourself, you will respect the uniqueness that is another person.Obviously it will not all be that easy as there are many people around who do not have access to their inner self and unfortunately they will still wish to control you in order that they may feel secure.Boundaries are our own special space which we need around us to protect our identity and integrity. We can work on ourselves till the cows come home but if our boundaries are not well protected, then as a person becomes more open they can find the emotion turmoil as others overstep their boundaries even harder to endure. Materialism- Materalism includes the Communication and understanding between people, epochs and cultures. From the very beginning human beings have been involved in social contexts of different degrees of complexity and they remain so, because this is the setting for both their labour and leisure, even when they think of themselves as isolated. Endless invisible threads link them with the life of the socium. The whole essence of the human being, including his consciousness, is communicative by its very nature. And this ability defines the essence of consciousness and also its vehicles, the individual and society. People are constantly afloat in an atmosphere of communication. They are eager to say something to each other, to learn or teach, to show or prove, to agree or reject, to ask or order, console, implore, show affection, and so on. Communication arose and developed with the rise of man and the formation of society in the process of labour. From the very first communication was a part of labour activity and satisfied its needs. As time went on, it was transformed into a relatively independent need to share, to pour out one's soul, either in grief or joy, or for no particular reason, a need that recurred day after day and was of vital moral and psychological importance to the individual. Communication is such a vital factor of existence that without it our animal ancestors would never have become people; without the ability to communicate a child cannot learn about, absorb culture and become a socially developed person. The depression caused by loneliness also indicates the exceptional importance of communication for human beings. Not for nothing is solitary confinement of criminals considered to be one of the severest punishments by most peoples of the world. In a situation where he can communicate a person acquires and sharpens his intellect, but in the opposite case he may even lose his reason. Any consideration of the problem of communication inevitably raises the question of mutual understanding. When one talks about understanding, one usually thinks of comprehension of real things, cognition of the world around one. But what we are concerned with here is "communicative understanding", how people understand one another by communicating, how the present generation understands its predecessor, how the people of one culture understand other cultures. These are problems that have received little attention and yet are extremely important.Everyone is surprised by the tricks of the conjuror, by the phenomena of telepathy, and so on. But only a few are surprised by the "miracle" of communication, of understanding achieved by the language of words, gesture, mimicry and various symbols, particularly understanding between present and past, and between cultures. At the common sense level mutual understanding through communication, the understanding of one epoch or culture by another seems to be a mere triviality to be taken for granted. We all understand what we say and what other people, epochs and cultures say to us. And when understanding is not achieved, we often blame language and speak of not being able to find a common language.Attention was drawn long ago to the big difference between understanding the objects and processes of the external world and understanding human actions and words. To understand human beings and what they do we have to take into consideration their motives, the discrepancy between what they say and what they mean, we have to make allowance for the difficulties of detecting true motivation. One of the stumbling blocks to mutual understanding is the great diversity of individuals. Each of us contains a whole world. And this world is our particular world. In any specific context of communication a person usually uncovers only one aspect of himself. Understanding is further complicated by the generalised way we perceive each other, by our tendency to fit this perception into certain accepted and evolved general standards that ignore the unique in every individual. The individuality of people's experience and frame of reference also makes mutual understanding more difficult. The Sophist Gorgias once remarked that in the process of being perceived and expressed in words an object of thought disintegrates into a huge number of elements of thought and thus loses its integrity: complete mutual understanding is therefore, in principle, impossible. One often hears and reads, complaints about difficulties of communication between children and parents, between epochs and between cultures, between the healthy and the sick, particularly those who are mentally ill. A foolish person cannot fully express the thoughts of the intelligent. From the content of what he is told he absorbs only as much as he is able to understand. One could say that the degree of mutual understanding between people depends to a great extent on their cultural level, their power of insight. The history of culture offers numerous examples of how the power of genius increases through absorbing the meaning and tendency of the epoch, through tackling and solving the problems raised by the logic of life. Works of genius always embrace possibilities that have not yet been revealed. And the degree to which they are understood depends on the cultural level of the reader, the audience. As it climbs the spirals of history, humanity constantly improves the mechanism of mutual understanding, the content of the dialogue between epochs and cultures. Every new epoch, in acquiring more perfect ideas, also acquires new eyes and sees in the great works of the past more and more that is new, goes deeper into their intrinsic meaning. Many of Shakespeare's contemporaries probably regarded him as, at best, an interesting actor and little more. They did not see in him one of the supreme geniuses that humanity has produced, whose profundity has been consistently, century after century revealed by every new generation. Agriculture- In agriculture, People and organizations communicate with others for a variety of reasons to inform, persuade, prevent misunderstandings, present a point of view or reduce barriers.Communications happens when the message you send is received, understood and acted upon by your intended audience.Communications planning is simply a process to help you reach that goal.The communications plan has been described in a number of ways, including: a foundation on which to base decisions and create ideas a means of focusing on where you want to be and what needs to be done to get there a tool for discovering opportunities, optimizing challenges and initiating change, and a means of monitoring your communications efforts. Organizations need to communicate for one or all of the following reasons: To inform You may need to let interested parties know who you are, what you can do for them, what they can do to help you, or even just how to get in touch. To build understanding or change behavior You may want to encourage others to think, act or feel a certain way; to stop smoking, for example. This can involve appealing to feelings, self-interest, or a person's imagination. To prevent misunderstandings Even a small misunderstanding can create large problems for your organization. You can ensure good communication by putting yourself in your audience's position, paying attention to their needs and getting to know them. To present a point of view Often, this is all you need to do to accomplish your goal. To lower barriers between groups and individuals These barriers may range from information overload to suspicion and prejudice. Research can be as extensive as commissioning a public opinion poll or as simple as talking on an informal basis with your clients or staff. It also means asking the following questions about your current situation and what affects it: What are your organization's goals, strengths and weaknesses? Having a clear picture of what your organization wants to achieve will help you determine a good course of action for your communications. What resources do you already have? Information, people, money, time and public support are all valuable assets. Determining which assets you have and which ones you might need will help you decide on the scope of your communications program. Is there any current research that will help you? Do you need to do any research? Has this type of communications activity taken place before? If so, what was the result? What are your major communications opportunities? Perhaps the local newspaper is always interested in your organization's activities. Or maybe there's an annual meeting coming up where you can present your message.When deciding on your objectives, ask yourself: Are we seeking to provide new information? Are we calling the audience to action? Are we seeking to change behaviour? Your objectives should form a clear statement of what it is you are trying to do. They should be specific, realistic and listed in order of importance. They should also be measurable. When you evaluate your communications plan, you will measure your results against your objectives. Defining your goals and objectives or what you are trying to achieve will help you focus on the who, why, when and how of your communications planning.Goals are the overall changes you wish to cause.Objectives are the short-term, measurable steps you take to reach your goal. For Example: If your goal is to increase community support for your local community development initiative, your objectives might be to: increase your membership by 10% add two new organization directors increase funding from the business community encourage positive media coverage of your organization's activities inform the community of the benefits of community development, and achieve support for your activities from local civic leader.Your objectives should form a clear statement of what it is you are trying to do. They should be specific, realistic and listed in order of importance. They should also be measurable. When you evaluate your communications plan, you will measure your results against your objective.The next step in the planning process is to determine your target audiences by: listing the groups with whom you need to communicate, and analyzing each group. When choosing the people or groups your organization needs to influence, it may be helpful to think about the many different ways you can describe them. For example, your target audience might be males aged 18 to 24. But, it could be more helpful to know that your target audience is males aged 18 to 24 who are car owners or football players or volunteer fire fighters or teachers.The more clearly you can define your audience, the easier it will be to make choices about your messages and communications vehicles.