MR14 Project Report American Eagle Outfitters

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    Contents

    Project Objective........................................................................................................ 2

    About The Company...................................................................................................2

    Research Methodology...............................................................................................4

    Analysis and Results...................................................................................................4

    Recommendations.................................................................................................... 2

    Re!erences................................................................................................................"

    Anne#ure.................................................................................................................. 4

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    Project Objective

    To per!orm a mar$et research to identi!y and analy%e the mar$et potential & target

    consumer segment !or 'American (agle Out)tters* to enter +ndia and design the

    ideal product port!olio to be o,ered in the +ndian Mar$et.

    About The Company

    IntroductionAmerican (agle Out)tters is an American clothing and accessories retailer-

    headuartered in Pittsburgh- Pennsylvania. +t /as !ounded in 011 by brothers erry

    and Mar$ 3ilverman as a subsidiary o! Retail entures- +nc.- a company /hich also

    o/ned and operated 3ilverman5s Mens/ear. The 3ilvermans sold their o/nership

    interests in 00. American (agle Out)tters is the parent company o! Aerie and

    !ormerly o! 11 $ids.

    Company HistoryAmerican (agle Out)tters- +nc. 6A(7 is a chain o! mall8based stores that sells casual-

    outdoor8inspired !ashion apparel. 9ith nearly ::: shops in the ;nited 3tates and

    Canada- A( enjoyed average annual sales increases o! "< percent !rom 00= to

    2::. This gro/th rate earned A( a ran$ing o! ="rd among >ortune maga%ine5s list

    o! !astest gro/ing companies. Retail outlets in regional shopping malls account !orthe vast majority o! sales- but the company also sells its gear via a /ebsite and its

    ?magalog?88a combination li!estyle maga%ine and catalog. A(5s Canadian operations

    include the Thri!ty5s@luenotes chain- as /ell as ramear shops and Bational

    ogistics 3ervices- a distribution arm. The company also operates a small

    distribution center- (agle Trading- in Me#ico.

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    The vast majority o! the chain5s sales are generated !rom private label brands88

    American (agle Out)tters- A(- and A( 3upplyD this !ocus on private8label

    merchandise /as launched through a 002 repositioning and /as intended to

    di,erentiate American (agle !rom its mall competitors- such as The imited- The

    Eap- and Abercrombie & >itch. To $eep up /ith the latest !ashion trends- the

    company employs an in8house design team- /hose merchandise designs are thenmanu!actured to speci)cation by outside vendors or by American (agle5s

    manu!acturing subsidiary- Prophecy td. This private8label@in8house design system

    enables American (agle to $eep tight control o! uality and hold prices do/n.

    Customer credit is o,ered through an American (agle Out)tters credit card.

    Appro#imately 2= percent o! the company5s stoc$ is o/ned by the 3chottenstein

    !amily- /hose 3chottenstein 3tores Corp. is a large privately held company based in

    Columbus- Ohio- /ith numerous retail holdings. ay . 3chottenstein acted as C(O o!

    American (agle !rom 002 to 2::2- /hen he stepped aside to ma$e room !or co8

    C(Os Roger 3. Mar$)eld and ames . O5Fonnell. 3chottenstein remained as

    chairman o! the board.

    Target SegmentsThe brand targets

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    !raming o! the uestionnaire and the applicability o! the analytical tools to the

    project /as also be re)ned /ith the help o! secondary research in order to reduce

    and eliminate any errors or biases /ith respect to the same. 6>or e.g.buying

    behaviour o! similar target group may be identi)ed through secondary research in

    order to get ualitative inputs as /ell as to re)ne the output7

    Analysis and Results

    ased on the data obtained !rom the primary research- t/o statistical methods have

    been identi)edH

    Fiscriminant Analysis

    >actor Analysis

    (ach o! these methods has been e#plained in detail in !urther sections.

    !iscriminant Analysis

    The data obtained through primary research /as coded and analy%ed using

    'Fiscriminant analysis* utility in 3P33. The purpose o! using this method o!

    analysis is to identi!y the !actors /hich di,erentiate the customer segments

    /hich shop !or apparels online or oJine.

    The selection o! channel- online or oJine- has been selected as a dependent

    variable and the predictor variables areH Eender- Age- Monthly >amily+ncome- Occupation.

    >ollo/ing tables sho/ the output o! Fiscriminant analysis in 3P33- !or the

    given data.

    Tests of "#uality of $roup eans

    9il$s5 ambda > d! d!2 3ig.

    Eender .02: =:.1

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    Pooled %ithin&$roups atrices

    Eender Age Monthly

    >amily +ncome

    Occupation

    Correlation

    Eender .::: .202 .:G0 .

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    a. >irst canonical discriminant !unctions /ere used in the analysis.

    >rom canonical correlation value- it can be said that 2G."K o! variation in

    dependent variables is e#plained by predictor variables.

    %il's( )ambda

    Test o! >unction6s7 9il$s5 ambda Chi8suare d! 3ig.

    .11 2".unction

    Eender 8.1==

    Age 8.24G

    Monthly >amily

    +ncome.41:

    Occupation .=42

    The standardi%ed discriminant !unction coeLcients indicate the relative

    importance o! the independent variables in predicting the dependent. 3o-

    Eender- Monthly>amily+ncome- Occupation are relatively more important in

    discriminating t/o groups.

    Structure atri-

    >unction

    Occupation .=1"

    Eender 8.41:

    Monthly >amily

    +ncome.4:2

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    Age 8.2=unction

    Occupation 8.2:

    Eender 8.:"1

    Monthly >amily

    +ncome.:1irst- /e chec$ i! there is a patterned relationship amongst our variables byre!erring to the Correlation matri#. A correlation matri# is simply a

    rectangular array o! numbers /hich gives the correlation coeLcients

    bet/een a single variable and every other variables in the investigation.

    .O and /artlett(s Test

    aiser8Meyer8Ol$in Measure o! 3ampling Adeuacy. .

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    This table sho/s all the !actors e#tractable !rom the analysis along /ith their

    eigenvalues- the percent o! variance attributable to each !actor- and the

    cumulative variance o! the !actor and the previous !actors. Botice that the

    )rst !actor accounts !or 0.200K o! the variance- the second

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    Rotated Component atri-a

    Component

    2 " 4

    ocation .actor 2.

    >ollo/ing clusters have been identi)ed based on the results.

    Cluster alue !or money

    Cluster 2 rand a/areness

    Cluster " (ase o! purchase

    Cluster 4 (#perience o! shopping

    Recommendations

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    Recommendations 1based on +actor Analysis2

    ased on the results obtained through >actor analysis- American (agles

    Out)tters should !ocus on a!orementioned !our major !actors to cater to all

    the needs o! an +ndian consumer.

    Recommendations 1based on !iscriminant Analysis2

    +t is recommended that American (agles Out)tters should obtain the

    demographic in!ormation o! an area and utili%e that in!ormation to calculate

    discriminant score to arrive at a decision /hether to invest in bric$8and8

    mortar store or to cater the segment through online channel or both.

    2

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    References

    . httpH@@///.cs.uu.nl@docs@va$$en@arm@3P33@spss=.pd!2. httpH@@///.u$.sagepub.com@burns@/ebsiteK2:material@ChapterK2:2

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    o Somema$er

    o O/n usiness

    o 3ervice

    o Retired

    How much do you usually spend on apparel / accessories per month? *

    o W Rs -

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