MR DUBEY V
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Vishal Dubey Permanent Add:Vishal Dubey C/o Shri Vijay Kumar Dubey Noneya Patti,anchal Siswan,Distt-Siwan,(Bihar) Bihar-841210 Tel:(+971) -562556536 E-mail: [email protected], Present Add: Crowne Plaza, Dubai- Deira P.O. Box-8668, Salahuddin Road, Dubai,UAE OBJECTIVE: Devoted and charismatic professional recognized for going extra miles at all times. Looking to contribute in a Hospitality capacity. Increasing guest satisfaction, retention, and acquisition by servicing with owner-like care and initiative. To be a part of esteem organization and provide industry with optimal solution by utilizing my academic and professional skills so that I can prove myself as a valuable assets of your organization. EDUCATION: June 2011-May 2014 Institute of Hotel Management, Bhopal (M.P.) -Bachelor in Hotel Management (Degree) July 2009-March 2011 U.P. Board (Intermediate) July 2008-March 2009U.P. Board (High school)
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Transcript of MR DUBEY V
Vishal DubeyPermanent Add:Vishal Dubey C/o Shri Vijay Kumar Dubey
Noneya Patti,anchal Siswan,Distt-Siwan,(Bihar)Bihar-841210Tel:(+971) -562556536E-mail: [email protected],
Present Add: Crowne Plaza, Dubai- Deira P.O. Box-8668, Salahuddin Road, Dubai,UAE
OBJECTIVE:
Devoted and charismatic professional recognized for going extra miles at all times. Looking to contribute in a Hospitality capacity. Increasing guest satisfaction, retention, and acquisition by servicing with owner-like care and initiative.
To be a part of esteem organization and provide industry with optimal solution by utilizing my academic and professional skills so that I can prove myself as a valuable assets of your organization.
EDUCATION:
June 2011-May 2014 Institute of Hotel Management, Bhopal (M.P.) -Bachelor in Hotel Management (Degree)July 2009-March 2011 U.P. Board (Intermediate)July 2008-March 2009U.P. Board (High school)
INTERNSHIP:
2 July 201210-nov, 2012 TRIDENT AGRA Hotels , AGRA (IND)
CROSS TRAINING:
Cross trained in INSTANT SERVICE (Telephone Operator) at Crowne Plaza by IHG, Deira, Dubai.Trained to answer and transfer calls, coordinating with other departments regarding In-House guest requests and issues and generating essential reports for duration of 3 months.
WORK EXPERIENCE:
Working as House Keeping Associate at Crowne Plaza by IHG, Deira, Dubai from 27th Oct, 2014 till date.Worked as House Keeping Associate “HYATT” Amritsar. (IND) from 16th June, 2014 till 6th Oct, 2014.
-ADDITIONAL KNOWLEDGE:
Can handle check in and have knowledge about modifying registration card.
Assisted front office supervisor in work. Have a good knowledge about guest handling and know how to face
different situations with confidence and smile. Front office is the department in which I feel I can give my best and
would like to contribute my skills and knowledge in organizational growth.
Ensuring the front desk provides a professional and friendly service for guests always.
I have also gone through the ‘Guest satisfaction’ issues and concerns which is the most important thing in hotel industry in dealing the guest in different situation and keeping with a genuine smile on my face.
ACHIEVEMENTS:
Won first prize in Bed making at college level.Won second prize in Sales man of the year at college level.Won second prize in Situation handling at college Level.
PERSONAL PROFILE:
Father’s Name Mr.Vivek Kumar Dubey Mother’s Name Mrs.Pushpa Devi D.O.B June 26, 1995Language Known English,Hindi,Punjabi & BhojpuriHobby Dairy entry
STRENGTH:
I Am Ambitious, Hard Working and Dedicate to Work.As being a calm person whatever work assigns to me I will do it calmly and perfectly without spoiling the work with all my focus.
Date:
Place: Dubai (Vishal Dubey)
