Motto “Giving you 100 years of quality furniture that transforms your hotel into a home.”...
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Transcript of Motto “Giving you 100 years of quality furniture that transforms your hotel into a home.”...
Motto
“Giving you 100 years of quality
furniture that transforms your
hotel into a home.”Michael Finch, CEO
History
Who started Thomasville-two timber farmers’ T.J and C.F Finch
1904-Thomasville was born -Started as a chair company 1920’s-first furniture company to design complete
suits of furniture 1940’s-America goes to war; Thomasville becomes
major supplier 1980’s-created gallery concept Today-available internationally and in Americ
Pricing
Thomasville Contract furniture has 3 incredible payment plans that will ensure that you find and get what you need to make what imagine your hotel to look like, to become reality
All packages are estimated for the average number of rooms in a hotel, equaling 120.
Package 1
30 King size beds45 queen beds45 twin beds50 other hotel furnishings such as mirrors, lamps, chairs, etc.
Price:
WarrantiesThomasville 5 Year Warranty PlanPromise to the original purchaser that , for a period of five (5) years from the date of delivery, each piece of Thomasville Contract furniture will be free from manufacturing defects in materials, workmanship or construction.If this does not stay true to the furniture you have purchased, we will try to repair it, or find a replica of the piece of furniture, for no costNo cost for shippingOnly applies to original purchaser, and commercial use
Warranty
LimitationsImproper Care and useAccidents, Abuse and Normal Wear and TearDifferences from Floor Samples and LiteratureFreight damageUpholstery Exclusion
Warranty
How to file a claimApply claim as soon as you notice imperfections with your furnitureProvide reasonable proof of date of purchaseCall the Thomasville dealer who sold you the furniture, or call (336) 472-4000, and ask for customer serviceChoose a date best for you for a Thomasville Contract dealer to inspect the furniture
WarrantyWhat Thomasville will do
An inspector will come to inspect your furnitureIf defect does exist, and is minimal, we will repair the furnitureif it can not be repaired we will replace the furniture of one of the same or similar, color, design, and quality If the furniture can not be successfully replaced after a reasonable number of times, we will refund your money
A deductible will be taken off of how many years you have owned the furniture before noticing the defect
You will not pay for any shipping and handling during the replacement processes
Design ConsultantsIn our stores or in your home, our talented design consultants can help you bring your ideas home beautifully
your Thomasville design consultant is a great source of inspiration for bringing it all together
Room PlannerAll the heavy lifting of creating the perfect arrangement with your new Thomasville pieces is done for you
Everything you need to get it right, right at the computer
Shipping White-Glove Delivery Service : Experts in scheduling,
inspection, transport and delivery Timeframe and communication:• After purchase we will contact you and confirm your order• Order will arrive 4-6 weeks after purchase is confirmed (arrival is
subject to change)• Personal service
Getting ready for Delivery: Receive specific direction and preparation for delivery day(very organized)
Delivery day: • our crew will do the heavy lifting • Complete assembly of purchase • Inspect furniture