Motorola MotoTRBO Firmware 2.3 Release Notes (November 2013)

MOTOTRBO® System Release Notes

Professional Commercial Radios (PCR) & Accessories

Version: R2.3

Last Updated: December 20, 2013

MOTOTRBO November 2013 Software Release

Release 2.3 Motorola Solutions Page | 2

Contents What’s new in the Release ............................................................................................................................ 3

Application Developer Documentation ........................................................................................................ 7

Product Versions ........................................................................................................................................... 7

Known issues in product release .................................................................................................................. 8

Resolved issues in product release ............................................................................................................. 10


What’s new in the Release 1) Digital Voting

a. Receive signal voting solution for MOTOTRBO Digital radio systems, to addresses mismatches of Inbound vs. Outbound Transmit Power and coverage.

b. Digital Voting is supported by the following: i. 32MB XPR8400, XPR8380 and MTR3000 Repeaters – Firmware versions R02.30.00

onwards ii. XPR4000’s and XPR6000’s Subscribers – Firmware versions R01.11.02 (released

December 2012) onwards iii. XPR3000’s, XPR5000’s, XPR7000’s and SL7000’s Subscribers – Firmware versions

R02.06.04 (released February 2013) onwards NOTE: XPR5000’s, and SL7000’s radios originally manufactured and labeled with R02.06.03 firmware by Motorola, support the same features and performance as firmware R02.06.04 released on MOL

iv. Digital Repeater System Topologies: Conventional Single Site, IP Site Connect, Capacity Plus and Linked Capacity Plus (Not Connect Plus)

v. Requires GW3-TRBO version 3.2.12 to monitor traffic from Satellite Receivers

2) Location and Registration in a single CSBK (Control Signaling Block) a. Improves data communication performance and reliability by compressing the radio

transmitted data packet size and transmitting in a single burst, for ARS, GPS and XCMP device raw data

b. Benefits of this feature: i. Reduces channel collisions

ii. Faster Enhanced GPS system capacity update rate iii. An XCMP device can send multiple single CSBKs to other XCMP devices iv. The same CSBK can be transmitted repeatedly to improve reliability

c. Affected system components: i. Repeater: Supported on 32MB XPR 8400, XPR8380 and MTR3000 repeaters

ii. Subscribers: Supported only on XPR 4000’s, XPR5000’s XPR6000’s, XPR7000’s, XPR7550IS and SL7000’s

iii. CPS 10.0 iv. MOTOTRBO Network Interface Service (MNIS) Build 2.30.5000 v. ARS / DDMS Build 3.11.5000 and 3rd Party Data Applications

d. Special Note: i. The Location and Registration in a single CSBK feature is NOT supported in Single

Site and IP Site Connect (IPSC) configuration, when Slot 1 of the repeater is configured for Voice and Slot 2 is configured for Enhanced GPS. This is a known issue and will be fixed in the next firmware release (Please see Known issues in product release section – CCMPD01838363 – for more details). This feature will be disabled when the personality wide “CSBK Data” option is not checked in CPS


ii. CSBK Data is supported for IPSC and Single Site if: • GPS Revert Channel is NOT Enhanced GPS • GPS Revert Channel is a Dedicated Data Revert Repeater separate from the

Voice Channel Repeater.

3) Capacity Plus Enhancement: a. Allows up to 8 trunked repeaters and 4 Data Revert repeaters per Capacity Plus system. b. Supported in XPR8300, XPR8400, XPR8380 and MTR3000 repeaters. c. Note the following upgrade procedures to a current system prior to R02.30.00 firmware

version: i. Configuring the Rest/Site IP address is now Required for Capacity Plus configuration.

When upgrading a Capacity Plus system to R02.30.00, ensure a common Rest/Site IP address is configured in all repeaters of the Capacity Plus system.

ii. When upgrading a Capacity Plus system, upgrade the Master first followed by all other repeaters at the site. During the upgrade the Capacity Plus system will act as 2 mutually exclusive systems, but calls will still be supported. All radios should remain tracking the legacy system until the last legacy repeater is switched off and upgraded, radios will then find the new system and operate as normal.

4) Work Ticket Management on XPR5550, XPR7550 and XPR7580 a. Work ticket management, which was previously only available in the SL7000’s, is now being

added to XPR5550, XPR7550 and XPR7580 radios. This feature follows the implementation done on SL7000’s, which allows the users to receive work ticket orders on their radios from the system and respond accordingly.

5) SL7000’s Telemetry

a. Telemetry Status Message Decode and Command Encode functions are now in SL7000’s

6) Flexible Receive (Rx) list a. Only supported in Capacity Plus and Linked Capacity Plus systems. b. Allows radio users to Add/Remove up to 16 Talkgroups (TG) into a “Flexible Rx List” and

monitor them in addition to the static Rx List that’s programmed into a channel selector personality.

c. The “Flexible Rx List” can be Enabled/Disabled via a programmable button, to quickly expand or reduce the number of talkgroups being monitored, much like Scan in conventional mode.

7) Permanent Bluetooth Discoverable Mode

a. This is a premium software feature that allows users to configure a Bluetooth “Always On Mode” for indoor location tracking. Available on XPR 7000’s and SL7000’s only.

b. This feature will only work when Bluetooth is disabled for all other radio operation (audio and data). However, this feature is compatible with a wired audio accessory.

c. Can only be enabled in CPS (cannot be enabled or disable via Menu/Front Panel)


8) CPS Read Write Password Protection

a. The same password used for Read, will also be required to Write a codeplug to the radio b. The feature will not be supported Radio Management, multi-radio cloning or Remote

Repeater Programming functionality in this release

9) Transmit Interrupt Support in Call Hang a. Support Data over Voice Interrupt and Remote Voice Dekey CSBK's in Call hang. This change

is made on XPR8300, XPR8400, XPR8380 and MTR3000 repeaters.

10) Radio Management (RM) R1.2 a. Premium Software Feature support via RM – This feature enables customers to manage all

of the radio Premium Software features within RM. This way, customers do not have to worry about which PC a feature was registered on as it will all be managed in the RM Server and they can activate it from any Client. RM can now provide a snapshot the entire fleet of radios, with activated and available for purchase features for each unit.

b. Offline Programming – user can download the necessary programming information for a Job on a computer and disconnect from the RM Server to travel to remote location without internet connection.

c. Fill up/down in Grid (Excel like functionality) – users can now auto-populate IP addresses, Radio ID’s, etc. to fill in incremental digits faster than typing each one individually.

d. Access control per component (RM Utility) – allow certain services (e.g. programming Job) to work on a PC, while preventing others (e.g. Edit template), so only administrator can make programming changes, but remote machines can execute programming jobs.

e. Enhanced CSV import – Prior to this release CSV import was only used to add radios to the RM Server. Now user can make modifications to existing radio’s Alias, IP, ID, Group, and assigned Template through the CSV import process.

f. After upgrading the RM Server to 1.2 you must recover your RM licenses. This is done by the following process:

i. Click on Actions > Settings ii. Click on the Licenses tab and click on Recover Application Licenses

11) MTR3000 Enhancement

a. Enhancements made to the Repeater CPS allow for MTR3000 Repeaters to accept frequencies divisible by 5Hz. This change allows for the programming of frequencies previously not permitted on MTR3000 and is in line with the full range of frequencies allowed by XPR8000’s Repeaters.


12) System Controller Mode - Repeater configuration for Connect Plus

Enhancements made to the Repeater and CPS to provision a unique Controller Mode for repeaters used in Connect Plus systems. Going forward, all Connect Plus repeaters must be set to System Controller mode, in the Channel section of the codeplug.

WARNING: Please read the programming changes in section 6.6.1 of the Connect Plus 1.4a upgrade guide, before upgrading the firmware on installed Connect Plus repeaters. Failure to perform these changes will result in a loss of Connect Plus operation

13) Windows XP and Vista End of Life and End of Support

a. Windows XP & Vista OSs End of Support due to OS End of Life b. Microsoft has stopped supporting Windows XP & Vista mainstream, so we will be officially

stopping support (includes field support) for these two OSs from the end of 2013 (this year) for all PCR CPS programming and configuration software (includes tools).

c. This latest version of CPS and other configuration software can continue to run on Windows XP and Vista machines, for the life of that machine, however all future releases of CPS and Tools, will only be supported on Windows 7 and Windows 8 machines.

d. PCR has added support for Windows 8 starting this year and goal is to make sure we proactively add support for new Microsoft OSs that come up.

e. Some information for reference: i. Microsoft stopped mainstream support for Windows XP (April 14, 2009) & Vista

(April 10, 2012) - http://www.microsoft.com/windows/lifecycle/default.mspx; http://www.microsoft.com/windows/lifecycle/servicepacks.mspx

ii. Microsoft has stopped providing security patches for these OS's NOTE: MOTOTRBO Premium Software Feature EID’s purchased after December 23rd 2013 require CPS version 10.0 to Register and Activate.

Also see – Resolved issues in product release section.

http://www.microsoft.com/windows/lifecycle/default.mspx�

http://www.microsoft.com/windows/lifecycle/servicepacks.mspx�


Application Developer Documentation MOTOTRBO XCMP / XNL Development Specification: Version 02.16

MOTOTRBO XCMP/XNL Development Guide: Versio 01.17 MOTOTRBO Data Sevice Overview: 01.15 MOTOTRBO Location Request and Response Protocol Specification: 01.04 MOTOTRBO Device Discover and Mobility Service-to-Watcher Interface Guide Specification v01.01 MOTOTRBO Telemetry ADK Guide: v01.06 MOTOTRBO ARS Protocol Specification: v01.08 MOTOTRBO Link Establishment Protocol Specification v01.01 MOTOTRBO Repeater Call Monitoring Protocol Specification v01.01 MOTOTRBO Network Interface Service Development Guide v01.01

Product Versions Listed below are all MOTOTRBO Product types with a reference to the released version of software

MOTOTRBO Product Version Supported in Release Subscriber – MOTOTRBO 2.0 (including SL Series) Subscriber – MOTOTRBO Subscriber – MOTOTRBO Light

R02.30.01 R01.12.02 R01.00.00

3600 Trunking Subscriber R01.10.22 XPR 8300, XPR8400, XPR8380, MTR3000 Repeaters R02.30.02 CPS R10.0* Air Tracer R7.5 Tuner R10.5 RDAC R5.0 Presence Notifier / Device Discovery Mobility Service (DDMS)

R03.11.5000

MOTOTRBO Network Interface Service (MNIS) R02.30.5000 Multi Channel Device Driver (MCDD) R2.1.3 *Required to Register and Activate all MOTOTRBO Premium Software Feature EID’s purchased after December 23rd 2013.

• Combo Installer version( MNIS and DDMS) : mnis_setup_rls_ext_2.22.5001

• Combo Installer version (MNIS and DDMS) : mnis_setup_rls_ext_np_2.22.5001


Known issues in product release

Overview This section details the known MOTOTRBO product issues, which remain outstanding at the time of this release of software to the field.

Known product issues are divided into two categories:

• Known issues contained within the current release

• Resolved Issues that have now been fixed within the current release

Definitions A known issue is a problem that is currently unresolved (open).

A closed or resolved issue is one that has been repaired and no longer should occur in the product after upgrading to the new product version.

The risk and workaround aspects are included in the release note description (Known Issues) for overall assessment of the problem.

Issue Number CMPD01838363

Product / Version MOTOTRBO2.0 Mobile models

User Impact Description When issue occurs in high CSBK Data and Voice loading, radio will be unable to unmute to intended voice call. Transmission attempt on PTT and GPS update will not be successful.

Frequency of Occurrence Average occurrence, approximately 1 out of 20 radios in 15 hours testing

Trigger CSBK Data in Enhanced GPS system Voice call loading random from 4 radios

Special Configurations 1) IPSC/ Single Side with single repeater 2 slots configured for Voice and Enhanced GPS channel each (Linked Capacity Plus and Capacity Plus will NOT happen)

2) CSBK Data Loading (45/ 75%) 3) High Voice Loading (26s call duration with 34s interval x 4 radios)

Recovery Method Either: 1) Repeater goes in to sleep (LED off) 2) User does a channel change

Recovery Time N/A

Workarounds 1) Use dedicated Revert Repeater for EGPS Revert Channel 2) Lowering down the voice/GPS loading of the Repeater


Issue Number CCMPD01732180

Product / Version MOTOTRBO XPR2500 and CM300d Mobiles

User Impact Description Radio will not display incoming priority Caller ID when scan is on. The caller id will appear in subsequent attempts.

Frequency of Occurrence Often

Trigger Radio landed on higher priority scan member while also landing on lower priority channel.

Special Configurations Priority Scan.

Recovery Method The transmit radio keys up for a second time during scan hang time after receive radio lands on the higher priority channel..

Recovery Time N/A

Workarounds N/A

Issue Number CCMPD01756758

Product / Version MOTOTRBO XPR2500 Mobiles

User Impact Description After the radio user PTT’s, the busy tone takes up to 3 seconds to be heard even though the LED indicator lights up immediately. As a result, the radio user experiences slow conversations without knowing the system is busy and the radio user does not have access to the system.

Frequency of Occurrence Reproducible.

Trigger PTT when system is busy.

Special Configurations Capacity Plus and Linked Capacity Plus, Voice calls.

Recovery Method N/A

Recovery Time N/A

Workarounds N/A


Resolved issues in product release

Resolved issues are the known product problems that were reported in products releases, but have now been fixed or closed.

Issue Number Impact Description CCMPD01822208 3600 Trunking - CEC XPR6580 Rebooting with R01.10.20 Firmware

CCMPD01829944 3600 Trunking - Error message 01/82 displayed after upgrade to R01.10.20

CCMPD01828388 3600 Trunking and Connect Plus - XPR6550 Radios turn off when zone is being switched

CCMPD01827455 XPR5550 Mobile - Reboot Continuously

CCMPD01816668 MOTOTRBO - in scan mode, radio initially on repeater channel, starts to transmit in Talkaround mode after scan is suspended.

CCMPD01808764 XPR5000’s - Capacity Plus Emergency Power Up Feature malfunction

CCMPD01803325 MOTOTRBO 2.0 - radio firmware does not report NAVBRDCST to Option Board for some scenarios

CCMPD01793368 MOTOTRBO 2.0 - Call control broadcast with invalid Radio ID when voice call is interrupted

CCMPD01793367 MOTOTRBO - Call control broadcast with invalid Radio ID when voice call is interrupted

CCMPD01791995 XPR7000’s - Only 1 low Battery alert tone sounds on an Impres battery

CCMPD01791448 MOTOTRBO - Disabling Call Ended alert Tone fails

CCMPD01786678 XPR7000’s Reading the reference oscillator softpot value sometimes returns the wrong value

CCMPD01779592 MOTOTRBO DISPTEXT broadcasts no Longer report when text is removed from a display line

CCMPD01778917 MOTOTRBO 2.0 - Disabling Call Ended Alert Tone fails

CCMPD01777083 MOTOTRBO 2.0 - Display Text Broadcast doesn't follow the Request format

CCMPD01776677 MOTOTRBO 2.0 - DISPTEXT XCMP broadcast message reports cursor position incorrectly

CCMPD01775992 MOTOTRBO 2.0 - XCMP inline icon IDs for display Text Message inexplicably changed

CCMPD01754723 Scan indicator broadcast sequence are different on MOTOTRBO vs MOTOTRBO 2.0 radios

CCMPD01763919 XPR8400 - Audio cutout/disruption when using external PTT input and keyed in excess of 90 seconds

CCMPD01767846 MOTOTRBO XPR Repeaters - Will not reboot after channel is changed via RDAC at low temp 30F

CCMPD01767850 MOTOTRBO XPR Repeaters - Will not reboot after codeplug is changed via remote IP Repeater Programming at low temp 30F

CCMPD01805161 XPR/MTR Repeaters - Linked Capacity Plus system does not work after upgrade to firmware R02.20.12

CCMPD01624249 XPR/MTR Repeaters - invalid information in Call Transmission status message

CCMPD01755598 MTR3000 VHF Channel Lock - up after DTMF commands are sent from Console

Motorola MotoTRBO Firmware 2.3 Release Notes (November 2013)

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