motive8 Newsletter Issue 15

15

Our Online Shop Is Now Live!One of the most exciting developments at motive8 this year has been the launch of our online shop. The shop offers a variety of health and fitness products which have all been tried and tested by our team of experts, made up of Pilates instructors, personal trainers, nutritionists and gym design specialists. Our aim was to offer a trustworthy source for clients to go to fulfil all their fitness product requirements, backed up by years of industry experience.

The shop features, amongst other things, clothing and accessories - worn by our trainers, spa products - used in all of our managed spas, and gym equipment - installed in our facilities around the world. This approach of pre-testing all the products we sell ensures that quality is upheld and customers are more likely to feel reassured and happy with their purchases.

Brands currently available include Soleus running watches, Newline clothing, Temple Spa, Physical Company, Technogym and Octane Fitness. We are also in negotiations with other companies so as to bring more exciting brands on board over the coming months.

We have also introduced loyalty and VIP card schemes to reward both staff and customers, helping to build on our existing motive8 community. Once issued, these are for life and can be used on all purchases made across the range.

Follow us @m8group // Like us at facebook.com/m8group www.m8group.co.uk // 0800 028 0198

Full Management Sites

Our portfolio continues to expand

Maintenance

New services and packages launched

Personal Training

London hubs take department to the next level

Coaching News

Website relaunch and apprenticeship scheme0800 028 0198 | [email protected] | m8shop.co.uk

@m8group facebook.com/m8group

10% off our online shop Your personal discount code is: m8xxxx

Terms & Conditions apply visit www.m8shop/loyalty.com

VIPFor further details and to view the full collection, visit www.m8shop.co.uk.

www.m8group.co.uk // 0800 028 0198Follow us @m8group // Like us at facebook.com/m8group

Project Summary

GYM & SPA

“The last quarter of 2013 will see us complete six gym and spa installations. Amongst these we

have a high-end hotel, three residential facilities (one new, two refurbishments - which we are

fitting for the second time in six years), a corporate gym and a luxury home gym. We are also

offering consultancy across a number of schemes in planning stages.” Nick Sadler, MD

Our Full Management Sites Continue to GrowWith operations at Chelsea Creek and Beaufort Park running smoothly, our Customer Service and Management Team have been pitching for new schemes to manage on a full-time basis. We are pleased to report that we have won four new management contracts, with two of them already having launched in October 2013.

This increase in contracts has spurred the development of a new staffing structure at our sites – we now have one full-time supervisor, one full-time gym & spa operative and one part-time member of staff operating across all sites. All staff will be given the opportunity for career progression, whether it is at their current location or by moving to another.

When our two other contracts launch in the New Year, staff at our current sites will be given the opportunity to apply for the supervisor roles at these new facilities, ensuring that staff are allowed to progress their careers and clients receive the best possible service from the word go from experienced and well-trained motive8 staff.

All our sites will be overseen by our Gym & Spa Manager, Nikki Spratley, alongside our Customer Services Manager, Emma Rudelhoff, who are currently recruiting for new positions.

If you would like to work for motive8, please visit our jobs section at www.m8group.co.uk/m8-jobs/ or call 0800 028 0198.

Residential 1 – Consisting of two towers with almost identical gyms, motive8 fitted out both residential facilities when the scheme first launched. Six years later and the leases are coming to an end, signalling the ideal opportunity to upgrade the equipment in both towers. motive8 was asked to refurbish both.

Residential 2 – Having not fitted the gym the first time around, this client approached us for advice on some major issues they were experiencing. In phase one we replaced all the

resistance equipment, which was broken before its time. This was followed twelve months later by replacement of all cardio, which was struggling to withstand the high levels of usage. The new equipment will keep the facility going now for many years to come.

Residential 3 – This is yet another scheme for Barratt Homes East London, for whom we have fitted over thirty facilities. The scheme features several towers, two of which will feature a motive8 designed and fitted facility. One gym is already in, the

other will follow shortly afterwards in the New Year.

Corporate – A new client for motive8, this corporate gym in Leeds is another addition to our growing office fit-out tally. Our motive8 North team will also be on hand to deliver in-house fitness services to all employees.

Hotel – This luxury hotel in the Cotswolds now boasts two beautiful facilities. One gym is reserved purely for the use of hotel guests whilst the second will be used as a Personal Training studio with external

memberships available to the local community.

Home – as part of a new build project for a private client in Lancashire, this phenomenal home gym showcases the best way to incorporate a fitness suite into your home. With a full range of cardio and strength equipment, our client and his family have access to some of the most advanced equipment on the market today.

Staff on duty welcome residents to the spa


New PartnershipsAqua Platinum - Aqua Platinum Projects are leading pioneers in the design and delivery of luxury leisure areas in the home. Their specialties include sub-terrain construction and turning dark basement spaces into beautiful, luxury pools, spas and Jacuzzis. Their attention to detail makes them the ideal partner to fulfil our clients’ pool and spa requirements.

Dröm UK - Dröm UK has evolved over ten years into the bespoke sauna, steam room and heat experience designer they are today. Dröm UK offers honest and expert advice every step of the way with a wealth of experience derived from successful installations of the most innovative and technical designs. We are currently working with them on a number of projects nationwide.

GYM & SPA

Maintenance A combination of newly-installed facilities by the Gym & Spa team and new business picked up by the Maintenance team has seen the department double in size over the past year or so. This has sparked the creation of a range of maintenance packages for clients to choose from, starting with basic quarterly servicing in our bronze package all the way up to our all-inclusive gold package.

This rapid growth has also included the establishment of a professional Pool & Spa team who offers all kinds of services including microbiological testing, pool cleaning, chemical storage and filter inspections. With four new fully-staffed spa sites coming on board in 2013, the need to provide this increased menu of services was a natural progression for the department.

As motive8 continues to grow so too does our fleet of branded motive8 vehicles - look out for us in a town near you!

A motive8 engineer checks pool water chemicals Another swift repair to some equipment

A recent installation by Aqua Platinum

Ryewood, Berkeley Homes


GYM & SPA

CTG Corporate Gymnasium, Banbury St Andrews, Barratt East London

Ryewood, Berkeley Homes


GYM & SPA

Kew Bridge, St George Plc

St Andrews, Barratt East London

Dalston Square, Barratt East London

motive8 North Headquarters

Maple Quays, Barratt East London

Putney Square, Barratt West London

Lanterns Court, City & Docklands Osiers, Barratt West London


FITNESS TRAINING

What’s Happening at motive8 North

Tom Charman - West Shawn Mullix - South/Central Ollie Rix - North/North East

The team in Leeds has had an exciting year, beginning with the opening of a second fitness studio in the Saxton development in the city centre. Located adjacent to the residents’ only gymnasium, the studio focuses on group exercise, fitness classes and personal training. Alongside more traditional classes such as Pilates, Spinning and Boxing Circuits, motive8 North has introduced a series of its own branded classes, which are short 30 minute group exercise sessions guaranteed to get results. For more information on prices and timetables, visit www.m8north.co.uk/classes/

Lucy Harrison has also joined Jenny, Chris and Kate as the fourth member of the training team. Lucy has settled in really well, producing some amazing results with her clients and trebling her session numbers since she started back in April.

motive8 North has also launched a number of new services over the past six months. These include Food Intolerance Testing, which takes the guess work out of clients wondering whether they have an actual food allergy or are merely intolerant. The test is carried out through a simple finger prick blood sample and then sent off for analysis. Once the results are back, the team provides advice and guidance about how to manage your intolerances and optimise your diet.

Chris Baird is also pioneering a series of fitness-related workshops under the new “motive8 Education” umbrella. motive8 clients, gym members and the general public are all welcome to attend, with topics such as Running

Biomechanics & Conditioning and Olympic Lifting on the agenda. These courses are all endorsed by Skills Active and Instructors and Personal Trainers who attend will gain REPs points.

For more information, email [email protected]

New London Personal Training Hubs

Our London-based PT department has been completely restructured to provide more focus for the team, improve service levels and procedures as well as drive the business forwards through building brand awareness with the goal of attracting new clients.

The structure is centred on three London hubs – South/Central, North/North East and West. Each hub is run by one of our newly-promoted or appointed Head Personal Trainers, each of whom are responsible for the staff training and development, organisational management, marketing and growth of their own hub. With four new fully-staffed sites set to launch in the next 12 months, there will be a huge number of residents living in these schemes who we can potentially offer our services to so we are keen to be fully prepared and organised for when these developments go live.

As these new sites come on-board, we will continue to develop and grow the department, with a view to recruiting further trainers next year to ensure our high service levels are maintained and our array of fitness products can be expanded as demand requires.

motive8 North Director Jenny Cromack


CoACHING

Coaching Newsmotive8’s street dance clubs have been running successfully in schools for over four years. They offer a diverse mix of street dance styles and give children the opportunity to learn new and exciting routines to perform in assemblies and at local school fairs. Every child is welcome to participate and encouraged to gain confidence and show off their talents whilst keeping active.

They have proved so popular that we even started our own squad, taking those with a real talent for dance to competitions and shows. The team is always on the lookout for new talented dancers which are sourced via auditions held every term. The squad is held at St Mary’s University every Tuesday from 5pm to 7pm.

If your child is always dancing around at home or learning the next best moves from groups like Diversity and Flawless, why not bring them along to our street dance clubs to put those moves to practice? For more information, visit www.m8coaching.co.uk

Who Will Be Our Next Apprentice?motive8 has joined a new government-backed scheme, which offers funding for apprentices to help tackle the UK’s decrease in employment levels. At motive8, it used as a way of recruiting and training new coaches together with offering a pathway to young people interested in coaching and the health and fitness industry.

The apprentices will gain an NVQ qualification in activity leadership and coaching within the sports industry. The program lasts for a total of 12 months and throughout this time our hope is that these individuals can get qualified to apply for permanent roles within the department. In 2013, motive8 welcomed two new apprentices, Jamie Lynch and Caedan Didley, who have both shown a great deal of enthusiasm and competence.

You can read Caeden’s case study on his apprenticeship at www.m8coaching.co.uk

motive8 Coaching Website LaunchedThe coaching department has been experiencing growth and changes too, echoing that of the rest of the business. This has resulted in the launch of its own website, www.m8coaching.co.uk.

For those of you already familiar with motive8, the new website is very similar in design to our main group website yet offers a dedicated platform for our coaching team to provide parents with everything they need in relation to our coaching services. This includes our in-school coaching provision, holiday camps, kid’s parties and private coaching. Parents can also book and pay for all our clubs and camps online.

The new website is supported by the M8 Coaching Facebook page, which alerts parents to important calendar dates, coaching tips, special performances taking place, upcoming coaching events for staff, competitions and links to the website as well as a sneak peak at some of the provision we are delivering across the county. To find out more, please visit us at www.facebook.com/m8groupcoaching.

Pupils Enjoy Performing on Stage

motive8 Holiday Camps Can Be Booked Online


Get shopping now with this

£10.00 voucher!

Your personal discount code is: m8v010Terms & Conditions apply visit www.m8shop/loyalty.com

This voucher may not be used in conjunction with any other offer. This voucher may only be used on the motive8 shop and not on other motive8 services. This voucher can only be used only once, on orders over £50. Enter promotional code: m8v010 at checkout

0800 028 0198 | [email protected] | m8shop.co.uk

@m8group facebook.com/m8group

10% off our online shop Your personal discount code is: m8xxxx

Terms & Conditions apply visit www.m8shop/loyalty.com

VIP

motive8 Newsletter Issue 15

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Transcript of motive8 Newsletter Issue 15