The Good, The Bad, and the Ugly

Lean journeys fail more often than they should…and what you can do about it.

Jamie Flinchbaugh

Do MoreWith Less

Pareto of Lean Failure Modes

Top 3 Failure Modes

1. Lean is about thinking, not tools

2. Leadership must be engaged, not just passive support

3. Don’t copy a strategy. Each

organization needs its own roadmap.

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Why Sustainability is Hard

Tools are not enough

Principles drive behaviors

How do we work at this level?

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Get the thinking right

“Saying is one thing, doing

another.”-Montaigne

•5 Principles drive lean 5 Principles drive lean behaviorsbehaviors

•Directly observe work as activities, connections, and flows•Systematic waste elimination•Establish high agreement of both what and how•Systematic problem solving•Create a learning organization

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Leaders must be engaged, not just supportive

“You mustbe the changeyou wish to see

in the world”- Gandhi

•5 Leadership Moves 5 Leadership Moves

•Leaders must be teachers

•Create tension, not stress

•Eliminate both fear and comfort

•Lead through participation, not proclamation

•Build lean into your personal practices

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9http://www.riskmanagementinsight.com/media/images/weblog/Lemmings.jpg

http://www.riskmanagementinsight.com/media/images/weblog/Lemmings.jpg

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1 Percent Wildly

SuccessfulWill you follow everyone else’s

strategy, or chart a new course?

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Your Next Steps

Changing culture requires…

Our principles are a product of our past experiences. To change them, we must:

1.Articulate the change. Give people the language that explains the thinking.

2.Give people new experiences that outweigh the old experiences.

3.Help people reflect to internalize the thinking.

Be the change you wish to see. Lean begins with you!

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Questions

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Jamie Flinchbaugh

Lean Learning Center

LeanLearningCenter.comJamieFlinchbaugh.com

Jamie@LeanLearningCenter.com