More Barrier than Benefit - hcde.washington.edu · recording patient data and health history, but...
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EMR Electronic Medical Records (EMRs) are integral to recording patient data and health history, but they hinder the patient experience and frustrate physicians. Medical scribes are a current workaround to this problem, but are only used by 30% of the medical community. Our goal is to discover the limitations of EMRs and suggest possible design solutions for those limitations. MAJOR FINDINGS USER SCENARIO Interviews Survey Analysis Surveys Interview Analysis Scenarios & Design Concepts Interview Analysis Lost Morgan Duffy | duff[email protected] Heather Eberhart | [email protected] Serena Miller | [email protected] “EMRs limit eye contact” “EMRs can’t tell the story” “EMRs are inefficient*” *inefficient = wasting 5+ hours/week 80% of physicians said “EMRs are impersonal” 25% of physicians interviewed spend 8+ hours/week focused on the EMR “…traditional family medicine requires more in depth narrative and [EMR] templates don’t work.” THE More Barrier than Benefit POTENTIAL SOLUTIONS OUR RESEARCH PROCESS OUT OF 12 PHYSICIANS SURVEYED: Google Glass NOTABLE DISCOVERIES: Ink-to-Text Patient Wearables Kinect Further Research Ink-to-Text is a way to remove the EMR barrier that currently exists between the physician and the patient. Physicians interviewed indicated that they were faster on paper than typing and this technology would incorporate that. Cartoon by: Dr. Steven Mussey
Transcript of More Barrier than Benefit - hcde.washington.edu · recording patient data and health history, but...
EMR � Electronic Medical Records (EMRs) are integral to recording patient data and health history, but they hinder the patient experience and frustrate physicians. Medical scribes are a current workaround to this problem, but are only used by 30% of the medical community. Our goal is to discover the limitations of EMRs and suggest possible design solutions for those limitations.
MAJOR �FINDINGS �
USER SCENARIO�
Interviews Survey Analysis Surveys Interview
Analysis Scenarios & Design Concepts
Interview Analysis Lost
Morgan Duffy | [email protected] Heather Eberhart | [email protected] Serena Miller | [email protected]
“EMRs limit eye contact” “EMRs can’t tell the story” “EMRs are inefficient*”
*inefficient = wasting 5+ hours/week
80% of physicians said “EMRs are impersonal” 25% of physicians interviewed spend 8+ hours/week focused on the EMR “…traditional family medicine requires more in depth narrative and [EMR] templates don’t work.”
THE�
More Barrier than Benefit�
POTENTIAL SOLUTIONS �
OUR RESEARCH PROCESS �
OUT OF 12 PHYSICIANS SURVEYED:
Google Glass
NOTABLE DISCOVERIES:
Ink-to-Text
Patient Wearables
Kinect
Further Research
Ink-to-Text is a way to remove the EMR barrier that currently exists between the physician and the patient. Physicians interviewed indicated that they were faster on paper than typing and this technology would incorporate that.
Cartoon by: Dr. Steven Mussey
