MORALE

TABLE OF CONTENT

S.NOCONTENTS1DEFINITION2THE THREE-STAGE STRATEGY3MAINTAINING EMPLOYEE MORALE4IMPACT OF MORALE5FACTORS AFFECTING MORALE6FACTORS THAT INFLUENCE EMPLOYEE MORALE7BOOSTING EMPLOYEE MORALE8VIDEO9STORY10GAME11REFRENCES

DEFINITIONMoralealso known asesprit de corps. It is the capacity of a group's members to maintain belief in an institution or goal, particularly in the face of opposition or hardship.The state of the spirits of a person or group as exhibited by confidence, cheerfulness, discipline, and willingness to perform assigned tasks.

THE THREE-STAGE STRATEGY

STAGE ONE -ListenSTAGE TWO -CommunicateSTAGE THREE -Recognize

STAGE ONE

Listen to employeesLeaders should be visible, approachable andwell briefed, so they can field questions.Listening activities:Employee surveyEmployee discussion/focus groupsManagement discussion groups

STAGE TWO

Communicate your solutions to business issues and employee concernsBuild a shared understanding of your companys future,including solutions to business issues and progress being made.Communication activities:Public forums:One-on-One dialoguesElectronic media

STAGE THREERecognize business and employee accomplishments and successesFocusing on quick wins and success stories and recognizing employeeaccomplishments will help keep morale as high as possibleRecognition activities:Formal initiativesInformal gesturesPublic recognition

MAINTAINING EMPLOYEE MORALE

AutonomySkill and task varietyDecision makingCareer developmentObjectives

IMPACT OF MORALE Changes in ManagementEmployee OpportunityConfidence in ManagementCommunication

FACTORS AFFECTING MORALE

Factors which tend to lower or improve the employee morale are : 1. Job Factors 2. Personal Factors3. Other factors

FACTORS THAT INFLUENCE EMPLOYEE MORALE

A Cue From Leadership:By building relationships based on respect, managers help nurture a creative and responsive workforce.Work Environment and Team:Developing the team's skills, as well as improving the physical comfort and cleanliness of the workplace.Structural Support:To provide support for employeesExternal Influences:Establish "SMART" goals

BOOSTING EMPLOYEE MORALE1.Recognize individual employees :Praise your employees 2.Show employees the results of their hard work:Field Trip Outings 3.Give employees responsibility: Let employees take the wheel4.Treat employees like people:It doesnt hurt to say Hi 5.Make sure top management is available, listening and engaging:Make all workers feel valued

CONTD..6.Offer training:Development Opportunities7.Give small perks with big personal impact: Reward staff with perks 8.Be transparent, and keep staff in the loop:Explain the hows & whys 9.Make the office fun :No one wants to leave a place where they are having fun 10.Ask employees what motivates them :Have a conversation about what they value & how they measure success

VIDEO

VIDEO

STORY

GAME

REFERENCES

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