Monterey realtor speech
Transcript of Monterey realtor speech
Eight Lessons of Leadership From The Dirt Road
…a journey of learning
Bay East Association of REALTORS and Contra Costa Association of REALTORS
Len Dawson
Pro Football Hall of Fame – 1987
Lead the Kansas City Chiefs to Three Championship Seasons
Former Host of HBO’s “Inside the NFL”
Played professional football for 19 years – one of the longest professional careers in history.
No quarterback ever won the game by running all the touchdowns himself. It takes a team.
The dirt road is wide enough to walk shoulder to shoulder.
Kemmons Wilson
Born in 1913 in Osceola, Arkansas
1952 opened first Holiday Inn.
Went international in 1960.
Opened his school for service in 1952.
No Sidewalks. The highest ground is the middle of the road.
Get out in it!
Jack Herschend
Follow the tracks and see what the customer is seeing. When you can afford
the limo – don’t take it. Walk the road with your customers and learn from them.
Founder of Herschend Family Entertainment: Silver Dollar City, Dollywood, Stone Mountain Park, White Water, Splash Country. . . .
Founder of Gift of Green (1,500 trees gifted annually since 1993)
WHEN TRACKING THAT BEHAVIOR… WHAT IS IMPORTANT TO FOCUS ON?
The MEMORY of the customer. (What the customer remembers about you.)
Workshop:
• Identify the services/experiences you provide your clients that would be considered “over the line of differentiation.”
Point of Differentiation Through The Client’s Eyes
Marsha Johnson EvansDirector: Office Depot, Huntsman Corp, Lehman Brothers Holdings, Weight Watchers International.
President and CEO of American Red Cross (2002-2005)
Past President of the Girl Scouts of the USA (1998-2002)
Twenty-nine year career with the U.S. Navy
Retired in 1998 as the first female Rear Admiral of the Navy.
Daughter of a U.S. Navy Chief Petty Officer
When you are leading – be aware of your dust. Make way for a clearer view. Don’t eat dust!
An even bigger lesson….
• Make a path.
• Not so others can marvel at what you accomplished and where you arrived….
• But rather as a trail to get to where you stopped more quickly than you and to go farther than you ever imagined.
Workshop Question:Who has made a path for you in your career?
What have you done with that path?
Lesson #4: Lead…so you can make a path for others to
follow.
Dr. James Neff
Orthopedic Surgeon at University of Nebraska Medical Center.
(passed away 2005)
Past Chief of Orthopedic Oncology at Kansas University Medical Center and University of Nebraska Medical Center.
Inventor of the Neff Femorotibial Nail
It often gets too loud to hear the voice within. Leadership qualities are within. Seek the solitude of the dirt road and hear the answers to your own question.
Ted Miller
Director of Dolly Parton Productions
Past Executive Director of Dolly Parton’s Imagination Library
Founder of the Dollywood Foundation
*2.5 million books annually
When you grow up on a quiet dirt road you are more awake to any and all opportunities. There are not a lot
of distractions.
See the Opportunity Coming
• When you live on a dirt road you always know when company is coming. Watch the dust. Keep your eyes open… and you are prepared for all opportunities.
Patricia Diaz Dennis
If you travel fast on a dirt road you’d better be prepared for change. It curves and dips and twists and just when you think you’ve got it memorized… it rains and changes everything!
Sr. VP and Assistant General Counsel for AT&T (formerly SBC Communications)
Former Chair of the National Board of Directors – Girl Scouts of America
Served on the National Labor Relations Board
First Female FCC Commissioner appointed under President Reagan. (1986-‘89)
President Bush appointed her assistant secretary for human rights and humanitarian affairs at the U.S. Department of State
FCLP… THE LEADER AS COACH
Focus Conversations on
Learning and Performance
How Does the Leader Prepare Others for Change?
Key Questions
• 1. What did you do? (results)
• 2. What did you learn?
• 3. How will you behave differently (or the same) because of what you learned?
But What About The Edge• “When you have come to the edge of all light that you
know and are about to drop off into the darkness of the unknown, faith is knowing one of two things will happen: there will be something solid to stand on, or you will be taught to fly.” Patrick Overton
• What are your choices? Stop, Jump, Build A Bridge, Climb????
NO VICTIM
Millard Fuller1935-2009
Founder and Past President of Habitat for Humanity International
Founder of The Fuller Center for Housing
Currently built over 350,000 homes.
1996 awarded the Presidential Medal of Freedom award by President Bill Clinton.
My momma could always find out where I had gone by the footprints I left in the dirt. As a leader – I want to leave footprints I am proud of.
Leave Footprints
• On a Dirt Road the walker leaves footprints. People can tell where you have been.