Monitoring and sustaining services: Lessons learned from WaterAid's post-implementation monitoring...
Transcript of Monitoring and sustaining services: Lessons learned from WaterAid's post-implementation monitoring...
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Monitoring and sustaining services
Lessons learned from WaterAid’s post-implementation monitoring surveys and the use of information and communications technology
(The Mozambique pilot)
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Introduction• WaterAid Mozambique started operations in
Niassa Province in 1995/6, • One of the problem of the programe
implementation in Mozambique is the Sustainability of the infrastrutures,
• PIMS as part of the approach to sustainability• PIMS took place from 20 August to 6 September 2012• It covered 2 Programs (Rural and Urban) in Niassa, Zambezia
Province and Quelimane and Maputo citys
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PIMS-Process 2 Trainings of data enumerators
Field work (data record)
•Introduction to the PIMS•Technology•Surveys
•Project Officers•Goverment Staff•CBO Activists
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PIMS-Methodology • Statistically significant sample used;• 3 Surveys used (House hold ;Water and
Sanitation infrastructures;• Randomly selection of HH for HH rapid
survey;• 3 years covered (2007, 2009, 2011);• Mobile data collection technology piloted
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Technology used:
PSI Fusion Samsung GT-S5690 Xcover
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PIMS Mapper generation WaterPoint Mapper
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Maps of water results
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Sanitation results
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Cost of using ICTCost of PIMS 2012/13 Pilot Phase for Four Country Programmes
Central Costs £81,805Example of in Country Costs of Pilot PIMS delivery
(Mozambique)£10,438.26
Expected Annual Cost of PIMS in future years for a typical Country Programme
Central Costs (apportioned between 20 Country Programmes)
£4,400
In Country Costs based on PIMS pilot delivery (Mozambique) £7,990
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BenefitsBenefits of approach Reason
Speed/Ease of Review Significantly faster and easier for enumerators once initial technical familiarity was overcome.
Conditionality of survey questions
Speeds up survey responses – reduces confusion
Single entry of data No data entry reduces cost and reduction of human error
Ability to review data real-time Ensure quality control & easy project management
Ability to track users / devices Protects against theft/loss
Single piece of hardware Surveys, GPS & Camera all on one device
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IssuesIssues of approach Reason
User familiarity with technology Trade off between older & more experienced WASH staff and younger technologically savvy enumerators
Connectivity Endemic problem of network availability in rural contexts – largely manageable with morning & evening synchronisation when enumerators were more likely to be in areas with connectivity
GPS dropout rate 5% of GPS coordinates were dropped
Synchronising problem Even when network was available – devices sometimes struggle to synchronise to network
Data management & storage Cost and expertise required to effectively manage and maintain the secure storage of the growing dataset
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What will Wateraid Moz do next • Impact on programmatic approach
• Reallocation of funds,• Rehabilitation of the broken infrastructures,• Training of local mechanics/ artisans
• PIMS integrated into the monitoring system
• Learning review of ICT pilot phase
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Obrigado!Questions and comments