Monitoring and Measurement.pptx

8/14/2019 Monitoring and Measurement.pptx

1/14

7. Monitoring & MeasurementMeasuring What Matters on Business


2/14


3/14

Monitoring and Measurement

Monitoring is Supervising activities inprogress to ensure they areon-schedule in meeting theobjectives and performancetargets.

Measurement is. Quantifying value into specific

units to establish success,failure or comparison.


4/14

Why We Measure

Measurements are made for a number of reasons:To learn somethingTo meet legal and political obligations

To help managers make appropriate decisionsTo see where we're hitting the mark, and where we canimprove.


5/14

Quality Audit

Quality audit is the process ofsystematic examination ofa quality system carried out

by an internal or externalquality audit team.


6/14

Data Analysis

Analysis of data is a process of process of systematicallyapplying statistical techniques, evaluate and transformingdata with the goal of discovering useful information,suggesting conclusions, and supporting decision making.

Top-Flop list

Definable colors for

Important dimensions

Benchmarking

of different

KPIsEasy to read wherethe main path is


7/14

Nonconforming Product

Nonconforming products result from verification, inspectionor test activities . Controlling of nonconforming product ispreventing nonconforming products from reaching thecustomer and eliminating the root cause of nonconformingproducts.


8/14

Nonconformity Report (NCR)

Report and disposition nonconformances related toproducts which details:

What went wrongDisposition decisions typically include: Accept,Rework, Scrap or Return to the Vendor forreplacement.


9/14

Red Bead Experiment

Dr. Demings Red BeadExperiment uses statisticaltheory to show that eventhough a willing workerwants to do a good job, theirsuccess is directly tied to andlimited by the system they areworking within.

Real and sustainableimprovement is achieved onlywhen management is able toimprove the system.

Most errors are systemgenerated errors


10/14


11/14

Corrective and Preventive Action

Worksheet with columnand row titles

Corrective ActionSteps that are taken to remove the causes of an existingnonconformity or undesirable situation

Preventive Action Action to eliminate the cause of potential non conformityor other undesirable situation


12/14

Question 6

1. Corrective actions are steps that are taken to : A. Remove/ eliminate the causes of an existingnonconformity

B. Remove/ eliminate the cause of potentialnonconformity

C. Resolve the problem for short term solution

2. Which of the statement defined as Preventive Action :

A. Review the procedureB. Update the procedures accordinglyC. Train the operator


13/14

Question 6

3. Transform your monthly data for simple histogram,then analyze the results

4. Data shall be analyzed and reviewed todemonstrate the achievement of the objectives.(True / False)

5. Organizations do not need to identify causes ofproblems before taking corrective action.

(True / False)

6. Initiate CPAR using CPAR Form include Price of NonConformance (PONC)


14/14

Monitoring and Measurement.pptx

Documents

Transcript of Monitoring and Measurement.pptx