Monica jackson hrd830 organizational change
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ORGANZATION CHANGE & The ADDIE Model: NC Department of Correction – Offender Reentry
Monica Jackson Forsyth County – Job Developer
HRD 830December 8, 2010
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Program Overview
Enhance employment opportunities among ex-offenders in NC
Build on the existing successful local workforces development partnerships
Cultivate and educate a pool of potential employers
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Counties Served
Durham GuilfordForsyth BuncombeCumberland RowanPitt GastonWake Alamance
Mecklenburg (2)
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Job Developers Goal
To help remove barriers that prevent ex-offenders from becoming gainfully employed
Coordinate referrals for community-based supportive services
Incorporate individual training accounts Develop offender-friendly employer relationships
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Placement goals
The goal of any employment based activity should be to place capable employees and not to have companies endure any increased risk.
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Organizational Change
“Creating Policy in the Face of Change”
Current economic situation Lack of jobs for everyone The need for employers to hire ex-offenders More programs established to help ex-offenders
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Organizational Change
“Establishing Broad Goals”
Define specific goals for program objectives Reporting procedures How to establish
▪ Employer relationships▪ Community agency collaborations▪ Training processes
Permanent employment for Job Developers Communication avenues
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Organizational Change
“Accepting the Fact of Change”
Team effortOpen communicationCollaboration
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Organizational Change
“Professional Value Added Opportunities”
Employed ex-offendersPermanent staff in the communityEducated employersStronger communities tiesReadily available training programs
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Organizational Change
“Accountability”
Grant providerUpper ManagementJob Developers
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ADDIE Model: Analysis
Lack of prior planning for the 1 year initiative Job Developer Training Job Developers hired without previous case mgmt. experience Scheduled Staff meetings Communication
Various components were not established before the onset of the program Training programs Database Partnering Agencies Program Goals/Metrics Supportive services Employer contacts Reporting
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ADDIE Model: Design
Employment Client Training Supportive Services Job Developer Training Reporting Community Partnerships Employer Awareness Communication
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ADDIE Model: Development & Implementation
Employment – Collaborate with the ESC and WIA agencies
Client Training – Establish process of immediate registration & WIA funding
Supportive Services – Institute avenues for timely assistance
Job Developer Training – Initial & On-going with assessments
Reporting – Schedule reporting and database mgmt. system
Community Partnerships – Meet prior to the on-set of program
Employer Awareness – SHRM Memberships, employer visits, follow-ups and appreciation awards
Communication – Staff meetings, client satisfaction surveys & shared best practices
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ADDIE Model: Implementation
This is the time to: Learn the steps of the program Demonstrate the acquired skills Provide feedback, support and best practices
This phase is a continuous cycle and the Job Developer will continue to build their skills
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ADDIE Model: Evaluation
Determined how well the program is doing? Has the team grasped and demonstrating the
desired skills? Has the designed program accomplished the
desired objectives/goals? What needs to be revised?
Continue all efforts until all goals are achieved!!
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BUNCOMBE23%
CUMBERLAND5%
DURHAM7%
FORSYTH20%GASTON
11%
GUILFORD9%
PITT7%
ROWAN10%
WAKE8%
Jobs Reported