MONDAY SESSION ONE 9:15 a.m. – 10:15 a.m. · 2018-04-01 · MONDAY SESSION ONE 9:15 a.m. –...

MONDAY SESSION ONE 9:15 a.m. – 10:15 a.m. Program # 1 Buying in to the Process: Creating a "Culture of Evidence" the RED Way Trent Pinto, University of Cincinnati, Director of Resident Education & Development, [email protected]

Joshua Donath, University of Cincinnati, Residence Hall Director, [email protected] Sarah Crist, University of Cincinnati, Residence Hall Director

Javance Sinclair, University of Cincinnati Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Evaluation and Planning - Assessment and Program Planning

Resident Education and Development has taken the “culture of evidence” challenge. By implementing a department assessment task force, the committee has its hands in “all things” assessment. From revising evaluation processes and analyzing training, assessing our recruitment and selection processes, to large-scale surveys of residential students, this committee has “done the work”. This session will describe our process for prioritizing our assessment projects, explain our various methods utilized this year, and how we’ve been able to “think outside-the-box” to better our practice. Session will give participants opportunities to share ideas that they’ve used within their own units, or gain feedback on methods in order to create this culture on the local level.

Program # 2 Flip Out! Using a Flipped Model for Professional Staff Training Sarah Hart, Western Illinois University, Assistant Director, [email protected]

Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Human Resources - Orientation and Training

As budget trials, staff resources, and time limitations continue to be a challenge, a training alternative that is growing in popularity is using the concept of a flipped classroom. This session will focus on defining the flipped model and the implementation of this method at Western Illinois University’s professional staff training. Participants will receive strategies for creating and adapting this technique at other campuses.

Program # 3 RA Compensation: A Social Justice Approach Colleen Bunn, Miami University, Assistant Director of Residence Life, [email protected]

James Van Nada, Grand Valley State University Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Human Resources - Recruitment and Selection

This past summer, Miami University completed a RA compensation benchmarking study. Over 70 schools across the nation were called to find how they compensate their residential student leaders. Using a social justice lens to analyze this data, the presentation will show trends across the nation, incorporate experiences from RAs, and provide insight into how the compensation of our residential student leaders can impact inclusion, diversity, and equity within our offices.

MONDAY SESSION ONE 9:15 a.m. – 10:15 a.m. Program # 4 Know Your Role: Unpacking the Gender Stereotypes of Women in the Workplace Amanda Hamilton, University of Cincinnati, Residence Hall Director, [email protected]

Michelle Sujka, University of Cincinnati, Assistant Director, [email protected] Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Resident Educational Services - Personal Development

“Scholars generally regard cultural beliefs about gender as foundational to discrimination against women in the workplace” notes Cecelia L. Ridgeway and Paula England. Join the presenters as they unpack how women are consciously and subconsciously perceived in the workplace. Presenters will also explore how descriptive and prescriptive stereotypes impact the work women perform, and will help to provide insights on how to break down existing barriers. Join the presenters for an informative conversation! We encourage individuals of all gender identities to join us to explore this topic.

Program # 5 Roommate Analytics: Data-driven Approach to Examining Roommate Issues Benjamin Lease, Indiana University-Purdue University Indianapolis, Residence Coordinator, [email protected]

Josh Skillman, Indiana University-Purdue University Indianapolis, Associate Director, [email protected] Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Student Behavior - Conflict Resolution

In response to residence life staff struggling to help residents solve roommate conflicts, IUPUI launched a multi-year project to examine factors that positively impact roommate relationship satisfaction and success. Through this project we have identified beneficial behaviors and have run statistical analyses on their impact on roommate relationship satisfaction. As a result of this work, Housing and Residence Life at IUPUI has restructured our approach to managing roommate relationships including communication for students and parents as well as a new roommate-oriented programming model, among several other processes. In this session we will discuss our data, including new 2016 data, and how it has informed our new initiatives. Program # 8 Developing Your Inner Advisor: Exploring Myths and Truths Jennifer Grulke, Bowling Green State University, Coordinator for Leadership & Administration, [email protected]

Jim Hague, Ball State University, Assistant DIrector for Student Leadership, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Resident Educational Services - Advising

Sometimes we feel that our foundations as advisors are not as solid as they can be. We want our students to succeed, but as advisors, we must explore our own strengths and challenges. This session will examine a series of “advising myths” and debunk some of these myths by looking at generational theory, leadership development practices, and practical experiences of advisors in the region. Come prepared to ask questions and participate in discussion about the myths and truths of advising student leaders.

MONDAY SESSION ONE 9:15 a.m. – 10:15 a.m. Program # 6 New Professionals Have a First-Year Experience (FYE), too! Jonathan Adams, The Ohio State University, Residence Hall Director, [email protected]

Target Audience(s): Grad Primary Topic Area(s): Human Resources - Orientation and Training

Being a first-time, full-time student affairs professional can bring on a wave of emotions. From the excitement of the first job offer to anxiety about fitting in, first-year professionals must juggle more than learning their core job duties (Carnaghi & Magolda, 2004). Attendees will be exposed to the 2007 study by Renn & Hodges that highlights three common themes (Relationships, Fit, and Competence) experienced by first-time, full-time student affairs professionals over the course of three time phases (Pre- Employment and Orientation, Transition, and Settled In). Participants will take away strategies for managing emotions and expectations during their first-year of full-time employment. With the research and strategies presented, attendees will be able to formulate a more realistic perspective of what full-time employment will involve. The presenter will use their personal first-year journey to connect and explain the findings and implications of this study.

Program # 7 Beyond the Survey: Using Assessment to Enhance Your Training Program Sasha Masoomi, Miami University, Assistant Director of Residence Life, [email protected]

Erik Sorensen, Miami University, Assistant Director of Residence Life, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Human Resources - Orientation and Training

Are you trying to develop a better training program? You have a wealth of information at your fingertips, you just have to ask your staff what they want to see in training. In this session, we will discuss what methods we use to assess training, and how we incorporate this information into making changes. We will discuss the difference between assessing need versus assessing satisfaction. In this session, we will talk about a wide variety of assessment methods, and how to navigate the politics of making adjustments to your training program. Between the two presenters, we have planned multiple resident assistant and professional staff training, including revamping a student staff training to be based primarily in peer-based learning.

MONDAY SESSION ONE 9:15 a.m. – 10:15 a.m. Program # 9 Student Staff as Educators: Framing a Pre-Employment Class Through a Curricular Lens Jessica Robinson, Indiana State University, Associate Director, Residential Education, [email protected]

Ardell Sanders, Indiana State University, , [email protected] Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Human Resources - Orientation and Training

Many institutions require a pre or post training class for student staff. At Indiana State University, we have developed a pre-hire for credit class that focuses on training students to be educators and common core concepts, not the nuts and bolts of Residential Life. As a Residential Curriculum campus, we have framed this class around on learning goals of Academic Success, Self Awareness, and Social Responsibility. Share in our journey of the evolution of the class, development of curriculum/lesson plans, and submitting the class for general education credit. Learn about our lessons learned, how this has strengthened our candidate pool for student staff, and helped to build our on campus student leadership. Program # 10 Purposeful Professional Development: Growing Developmental Capacity Sasha Masoomi, Miami University, Assistant Director of Residence Life, [email protected]

Erik Sorensen, Miami University, Assistant Director of Residence Life, [email protected] Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Human Resources - Supervision

Do you supervise full-time or graduate staff and want to further enhance their professional development experience? Join us for this session to discuss how to target professional development toward a full-time staff member’s developmental capacity, using concepts related to self-authorship and LPM. We will also talk about building a community of practice, and how a staff group can work better as a team. In this approach, more experienced staff members can take leadership roles within the team to increase the development of all involved. We will offer specific and concrete strategies, as well as philosophical approaches, to development that fosters developmental growth

MONDAY SESSION TWO 10:25 a.m. – 11:25 a.m. Program # 11 GLACUHO Past President's Roundtable Scott Boden, The Ohio State University, Associate Director of Residence Life, [email protected]

Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Resident Educational Services - Personal Development

Please join us for an informative and interactive session with some Past Presidents of GLACUHO to talk about professional development and involvement. These seasoned professionals have significant campus work experience and have been involved on the regional and national levels. This roundtable will be active and driven by your participation and involvement, so come prepared to engage with other members of GLACUHO to learn about how professional involvement can add to your portfolio of experience. We will answer questions and offer insights that might help you on your home campuses and beyond. Join us for what has become a unique opportunity for all of us to share our love of GLACUHO and all that it has meant to us in our career path. Program # 12 Impact on North Hall on IUPUI Housing and Residence Life Josh Skillman, IUPUI, Associate Director Housing and Residence Life, [email protected]

Javier Esteban, KWK Architects, Principal, [email protected] Target Audience(s): Senior Housing Officers Primary Topic Area(s): Facilities Management -Master Planning

North Hall will be the first traditional residence hall constructed at IUPUI since the founding of the campus The building was designed to promote social interaction between residents through the development of open, and welcoming common spaces throughout the building. Following one of the principles of the 21st Century Project, additional program spaces (meeting rooms and classrooms) were included in the first floor at street level to engage the larger campus population. Due to the urban location of the campus, special attention was given to the internal quad as a resident space but at the same time allowing connection to the public street. The design of the building provides HRL with it’s first building that was designed intentionally with input from housing professionals to create the living experience that will have maximum impact on student success.

Program # 14 FLSA: From concept to implementation – A panel discussion. Joshua Lawrie, Bowling Green State University, Assistant Director, [email protected]

Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Federal Regulations

As of December 1, 2016 our institutions will be impacted by the FLSA regulation. Many institutions are work on a way to implement the new regulations on their campus. This panel discussion will feature experts from a variety of institution types and structures to explore how they are implementing the new regulations. There will also be an opportunity for open discussions at the end of the panel discussion.

MONDAY SESSION TWO 10:25 a.m. – 11:25 a.m. Program # 13 High Impact Practices in Student Leadership Experiences Spencer Giese, The Ohio State University, Program Coordinator for Leadership, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Resident Educational Services - Advising

The Multi-Institutional Study of Leadership is an international research program focused on understanding the influences of higher education in shaping socially responsible leadership capacity & other leadership related outcomes (e.g., efficacy, cognitive skills, resiliency). Beyond a research program, the MSL is an international movement toward more effective, evidence-based college student leadership development. Attend this session to learn more about the MSL, the data it is providing to the Student Leadership Development Community, and learn about how you can incorporate knowledge gained from the MSL into all work that you do with students. Program # 15 Mid-Level Roundtable Jeannette Zalba, Eastern Michigan University, Director, [email protected]


The mid-level roundtable is designed to be flexible in nature so that those present can seek feedback from their peers on topics of interest to them or needs on their campus. It is also an opportunity to engage seasoned professionals who will share their insights, if necessary or called upon. Only individuals currently serving as mid-level managers or higher at their institution should attend this session.

Program # 16 Building Online Engagement Through Social Media Paul Brown, Roompact, Director of Curriculum, Training, and Research, [email protected]

Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Resident Educational Services - Community Development

In this session, participants will learn about how to leverage social and digital media to increase student engagement online. These strategies include clarifying one’s goals, determining audiences, selecting appropriate platforms, establishing an identity, organizing one’s operation, and determining roles and responsibilities. Each of these topics will be followed up by examples and group dialogue. This session will be of particular use for those beginning their journey, but intermediate users will benefit from solidifying their foundation.

MONDAY SESSION TWO 10:25 a.m. – 11:25 a.m. Program # 17 Restructuring the Apartment Experience: Adding Occupancy, Increasing Revenue, Enhancing Experience Jessica Robinson, Indiana State University, Associate Director, Residential Education, [email protected]

Amanda Knerr, Indiana State University, Executive Director, [email protected] Target Audience(s): Senior Housing Officers Primary Topic Area(s): Combination of Budget, Occupancy, and Programmatic

Many presentations related to residence life focus on the experience of students in on-campus housing broadly. However, what about students who specifically live in on-campus apartments? Take a look at how one institution, in one year, critically looked at the experience their apartment residents were having and addressed problems in facilities, occupancy, revenue, and the overall satisfaction of students. Learn about unique challenges they faced and overcame, mistakes made, and how to start the process of making changes needed to engage apartment residents.

Program # 19 Opportunities and Challenges of Parenting in Residential Life Daniel Riemersma, Valparaiso University, Residential Learning Coordinator, [email protected]

Joseph Hawkins, Miami University, Assistant Director of Residence Life, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Personal Life Planning and Development, and Work-Life Integration

As staff progress professionally, we are also progressing personally. For some, this means finding partners, getting married, and starting families. Sometimes, these steps occur while living in or on a college campus. As two professionals and fathers who live alongside the residential communities they serve, the presenters will share their stories and provide insights into navigating the complicated world of having children as a live-in professional.

Program # 20 It's time for a Man-versation: Successfully implementing Men's groups/workshops on your campus Nicholas Howell, University of Dayton, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Resident Educational Services - Community Development

Trying to start a men's discussion group in residence? How about improving a dormant one? Research has shown that these groups are powerful in deconstructing issues of masculinity and heteronormative behaviors that permeate campus culture. The purpose of this presentation is to examine the benefits and challenges of creating men's groups and the various methods used to facilitate them. Participants will explore the model used at the University of Dayton and gain strategies for creating their own groups in residential communities.

MONDAY SESSION THREE 1:00 p.m. – 2:00 p.m. Program # 21 Tell it like it is: Creating a Culture of Feedback with Your Team Sarah Hart, Western Illinois University, Assistant Director, [email protected]

Target Audience(s): Grad Primary Topic Area(s): Human Resources - Performance Appraisal

One of the most difficult conversations a supervisor can have with a supervisee is in regards to delivering direct and constructive feedback. What do I say? Is this a bad time? Should I ignore that? When do you “tell it like it is” and when do you “pick your battles?” This session will define what behavioral feedback is as well as how to give it in order to help your team thrive. At the end of the session, participants will practice methods on how to effectively give and receive constructive feedback, regardless of their role in an organization.

Program # 22 A Critical Approach to LPM: Supporting the Identities of Student Staff Erik Sorensen, Miami University, Assistant Director of Residence Life, [email protected]

Devon Hopson, Miami University, Graduate Resident Director, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Human Resources - Supervision

The Learning Partnerships Model (LPM) is subject to critique when used with students from underrepresented populations, particularly in how the goal of self-authorship serves, or does not serve, these students. LPM offers useful tools and perspective to help any student learn and grow, but this can require a critical approach and lens when using LPM. In this session, we will share strategies from the tradition of LPM to help create a partnership with student staff from underrepresented backgrounds. Using LPM as a foundation to develop partnerships and intentional relationships with student staff, we use scaffolding and encourage opportunities for staff to talk about their identities in an open way, with the goal of becoming more comfortable, and thriving, in these identities. We will discuss how to use LPM in a way to best support student staff in an authentic and supportive way that honors and celebrates difference.

MONDAY SESSION THREE 1:00 p.m. – 2:00 p.m. Program # 23 SHO Roundtable Robin Gagnow, Baldwin Wallace University, Director of Residence Life, Student Conduct, & Commuter Services, [email protected]

Target Audience(s): Senior Housing Officers Primary Topic Area(s): Evaluation and Planning - Assessment and Program Planning

This is a special session intended for senior level housing officers to exchange strategies, resources, and to discuss issues that are applicable to their everyday responsibilities. This forum is specifically designed for participants to share ideas, discuss issues, and build a stronger network among officers within the region. Additionally, participating may receive the latest news and updates from ACUHO-I and GLACUHO. The meeting agenda is intended to be developed prior to the start of the conference so that participants can adequately engage in dialogue regarding issues that are most important to them. Program # 24 Rethinking student staff training: Meeting the needs of our ever-changing student staff Amy Price, University of Southern Indiana, Director, [email protected]

Jennifer Bannon, Purdue University, Associate Director of Residential Life, [email protected] Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Human Resources - Orientation and Training

As residence life professionals, we are charged with planning and implementing a holistic training program for our student staff members. This involves finding unique ways to deliver training material, educating on numerous topics, and directing training toward core competencies. How can training programs be effective, efficient, and engaging? What are the best practices for developing content, creating a training curriculum, integrating learning outcomes, and coordinating assessment of learning?

Program # 25 The Oldest Kid at Summer Camp: Changing the Conversation Regarding Long-Term Hall Directors Helen Pegler, Miami University, Resident Director, [email protected]

Sarah Meaney, Miami University, Assistant Director of Residence Life, [email protected] Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Human Resources - Supervision

Are you a long-term hall director (LTHD)? Do you supervise a LTHD? This presentation aims to change the generally negative conversation around LTHDs. We will discuss the benefits and challenges of both being a LTHD and supervising one. We will explore reasons people are staying longer in entry level hall director positions and ways for both the individual to continue to grow in the position and the supervisor to continue to challenge the LTHD. A large group discussion will occur around the years of experience cap and we will close with a few case studies about managing LTHDs.

MONDAY SESSION THREE 1:00 p.m. – 2:00 p.m. Program # 26 GLACUHO Budget and Finance Justin Schuch, Western Illinois University, GLACUHO Treasurer, [email protected]

Paul Hubinsky, GLACUHO President Dr. Joshua Lawrie, GLACUHO Past President Michelle Sujka, GLACUHO President-Elect Target Audience(s): Senior Housing Officers Primary Topic Area(s): Fiscal Resources and Control - Budget Development and Reporting

This session will focus on GLACUHO’s budget and finances. The GLACUHO Treasurer, Tri-Presidents, and members of the Financial Advisory Board will share information on GLACUHO’s financial operations. Updates in the operating budget throughout the past fiscal, overview of spending, and plans for the coming year will be shared as well as larger scale details of GLACUHO’s finances in the future. This GLACUHO Budget and Finance Session will detail some of the bigger picture items of the association’s finances. GLACUHO members interested in learning more details about the day-to-day spending and overviews of GLACUHO’s finances can see budget updates, fiscal year spending overviews, and budget descriptions at www.glacuho.org/Budget_and_Finance.

Program # 27 Contemporary Issues Expert Roundtable Discussion Dr. Mahauganee Shaw, Miami University, Contemporary Issues Expert, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Contemporary Issue

During this interactive session, attendees of all professional levels will be able to have an open discussion with the 2016 Contemporary Issues Expert, Dr. Mahauganee Shaw, regarding critical topics in the field of student affairs, as well as the idea of change in today’s society. Individuals will also be able to talk with fellow colleagues to gain insight into effective ways to adapt to change.

Program # 28 Thanks for the Feedback: How to Propel Feedback Into Professional Growth Marci Walton, Xavier University, Associate Director, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Resident Educational Services - Personal Development

We often focus our professional growth on how to effectively give feedback to colleagues or supervisees, but how can we effectively approach receiving feedback from peers, supervisors, and those whom we supervise through the lens of professional development? This session will dive into the messy, emotion-filled, political process of receiving feedback even when it is off-base, unfair, poorly delivered, and frankly, you're not in the mood. Participants should expect to have honest conversations and tap into what makes feedback so challenging for many in our field to take to heart and inspire improvement.

MONDAY SESSION THREE 1:00 p.m. – 2:00 p.m. Program # 29 The Asterisks (*) in Res Life: Apartment P3s & Community Building Jaymee Lewis-Flenaugh, Miami University, Resident Director, [email protected]

Kyleen Ammerman, Miami University, Assistant Director of Residence Life, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Ancillary Partnerships - Public/Private Partnerships

Working with a P3 or rather being the asterisk within your department usually means that you are the ‘exception to the rule’. This session will focus on exploring best practices in how the apartments within public/private partnership have unique experiences in creating, maintaining, and growing strong communities. It’s just a unique challenge! Whether you are working with P3s or looking to learn more about how to creatively engage your apartment community, this session will provide best practices from Miami University’s Office of Residence Life in providing substantial community experiences for students living in a P3.

Program # 30 In It For resLIFE: Exploring Career Advancement in the Age of Oversaturation David Berland, University of Dayton, Assistant Director, [email protected]

Brittany Philbert, University of Dayton, Community Coordinator, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Resident Educational Services - Personal Development

For years, housing officers across the field have leveraged their talents, experience and networks to climb the housing ladder towards success. But with a shrinking job market, it is apparent that the housing industry has become increasingly competitive and saturated with high caliber professionals that one’s talents, experience and networks are no longer enough to land the next position. Therefore, the purpose of this presentation is identify hiring trends in the field, and to work with attendees in creating intentional professional development plans that broaden scope, foster niche and increase marketability for advancing through a sustained career in housing and residence life.

TUESDAY SESSION FOUR 9:00 a.m. – 10:00 a.m. Program # 31 ACUHO-I Professional Standards Primer Jeanette Zalba, Eastern Michigan University, Director of Housing and Residence Life, [email protected]

Sarah Oleksy, Ohio University, Director of Residence Life Target Audience(s): Primary Topic Area(s):

Join us for an introduction to both the ACUHO-I Professional Standards and Ethical Principles as well as the ACUHO-I Self-Assessment Guides. In this session, attendees will also learn about utilizing these documents for an assessment of their program. There is something for everyone: business management, education and programming, facilities, emergency response, ethical hiring practices, and so much more. Learn the importance of standards to strategic and long-range planning, organizational/departmental structures, and daily decision-making.

Program # 32 Women in Housing: A Deeper Dive Stacy Oliver-Sikorski, Lake Forest College, Associate Director of Residence Life for Student Success, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Human Resources - Understanding Workplace Experiences of Marginalized Populations

This moderated panel elevates the voices of women from GLACUHO who contributed to the Women in Housing blog series in March 2016, a series that highlighted the challenges and celebrations of being a woman in this field. Panelists will discuss the lessons learned and shared, the experiences of women in the field spanning generations, and what has happened in the months since the series concluded. Audience questions and discussion are highly encouraged.

Program # 33 Who Wants to Live in _____ - Changing a Community's Culture! Daniel Schraeder, University of Illinois Springfield, Assistant Director of Residence Life & Education, [email protected]

Tiffany Gonzales, Northwestern University, Assistant Director, mailto: Target Audience(s): Entry Level Professionals Primary Topic Area(s): Resident Educational Services - Community Development

Many campuses have that one community that for whatever reason, real or perceived, culturally students do not want to live in that space. Alumni have stories they share at reunions, current students refuse to select it during Room Selection, and students complain while they live there. Many times the issues can be resolved by talking through them, rebranding, and taking ownership for the space. Learn how you as a Hall Director can change the culture of your community and make a positive impact on your campus from two individuals that did just that!

TUESDAY SESSION FOUR 9:00 a.m. – 10:00 a.m. Program # 33 Student Employee Learning Plan: Tools for Maximizing Student Development Dexter Earney, Grand Valley State University, Living Center Director, [email protected]


On-campus student employees are critical to institutional success, especially within Housing and Residence Life. In addition, the student employment experience is a high-impact, extracurricular, and educational process that affects many students that come from various sub-populations. This session will focus on how to center student employment as a priority by highlighting the creation and implementation of the Student Employee Learning Plan (SELP) and other initiatives, and how their design helps students achieve success in connecting their work, academics, and life. Program # 34 Facility Management Revolution: Moving from Contract to Self-Operation Josh Skillman, Indiana University-Purdue University Indianapolis (IUPUI), Associate Director, Housing & Residence Life, [email protected]

Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Facility Management: Development & Implementation of Comprehensive Facility Management Model

Housing at IUPUI has grown by over 100% the past four years and we quickly learned that the existing facility management model could not keep pace with the growth. Over the course of 10 months our department moved from a third party contract managed facilities model to a self-operated approach. The transition was challenging, but well worth the work. In this program we will focus on the creation of the new model, hiring of the new staff, implementation of the new program, and early results.

Program # 36 There's An Intern For That! Ashley Holthaus, Ball State University, Assistant Residence Hall Director, [email protected]

Michelle Sujka, University of Cincinnati, Assistant Director of Resident Education and Development, [email protected] Target Audience(s): Grad Primary Topic Area(s): ACUHO-I Internships

Do you want to travel? Live in a new environment? Network and learn from a Housing and Residence Life department outside of your own? Develop your professional skillset? If you answered “YES”: Have you ever considered pursuing an ACUHO-I internship?! In this session, you will have the opportunity to hear about internship experiences from a panel of graduate students who have participated in the ACUHO-I Internship process. Additionally, you will hear from professional staff members from a variety of institutions regarding their experiences hosting a summer ACUHO-I intern. Get all of your questions answered and learn about this awesome opportunity!

TUESDAY SESSION FOUR 9:00 a.m. – 10:00 a.m. Program # 38 Technology Tools, Tips, and Tricks of the Trade Marci Walton, Xavier University, Associate Director, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Technology

Technology can be the bane of our existence or a helpful tool to enhance the residential experience of students. This session will detail new ways to connect with students, tangible methods to increase productivity, how to better manage projects across multiple professionals, free marketing tools, and several different ways to tame the email beast. Participants are guaranteed to leave with at least one new approach or tool to increase productivity and better serve their student population!

Program # 39 Creating Yum Skittles: Supervising a Diverse RA Staff Brandy Foster, University Center, Residence Education Coordinator, [email protected]

Taniesha Prentice, University Center, Residence Education Coordinator, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Human Resources - Supervision

Each bag of Skittles contains various flavors that can represent diversity within a staff. This includes diversity in terms of background, points of views, personality traits, demographic information, etc. It is our job to appreciate differences by bringing them together and turning what we see as challenges into positives. This session will give you tips on how to be a dynamic supervisor while interacting with a diverse staff. Your staff may be comprised of a variety of skittles (RAs): original, tropical, fruit gum, wild berry, sour, darkside, riddles, and blenders. Come learn about the challenges of each type of skittle and how to use their strengths to make a unique and dynamic staff made of yum skittles.

Program # 40 Outside the Checkbox: Assessing Student Learning Amanda Knerr, Indiana State University, Executive Director, Residential Life and Housing, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Evaluation and Planning - Assessment and Program Planning

More and more we are being asked to assess how students are learning in their living environments. Fiscal resources, human resources, and accreditation are all being based, in part, on how we add to the student's educational experience. This session will explore methods to assess student learning that go beyond surveys and focus groups. Participants will leave with a toolbox of assessment methods that are easy to prepare, analyze, and use to refine programs to maximize the learning opportunities in your living communities.

TUESDAY SESSION FOUR 9:00 a.m. – 10:00 a.m. Program # 37 Res Talks: Varied of Topics Paul Hubinsky, Northwestern University, [email protected]

Karl Turnlund, Roosevelt University, Residence Hall Coordinator, [email protected] Alexandra Fields, University of Cincinnati, Residence Hall Director, [email protected]

Ashley Harzog Cleland, Millikin University, Residential Communities Coordinator, [email protected]

Target Audience(s): Varity Primary Topic Area(s):

This Res Talks has 4 different topical areas: Why Do Higher Education Staff Pursue Doctoral Degrees and What Do They Get Out of the Experience? Mid-career higher education administrators have many choices to make regarding professional development and career progression as these paths are not prescribed by professional organizations or consistent across institutions. This program summarized the results of an exploratory study that was conducted as a masters capstone project. The study included semi-structured interviews of eight higher education professionals focused on the question of whether the expected outcomes of earning a doctoral degree match the actual outcomes. Secondary questions examined how individuals entered the field, factors considered when choosing to enter doctoral programs, and the impact on their lives while seeking and after earning the degree. The expected and actual outcomes were often congruent, but the reasons were not expected. I Stopped Doing Self-Care and I’m Happier Now This presentation seeks to turn traditional notions of self-care upside down by focusing on one fundamental aspect of our personal and professional lives: our relationship with ourselves. Through the sharing of one young professional’s first year of post-graduate work, participants will be challenged to think more deeply about how rhetoric around self-care can cause more harm than good. Year One: Hold On To Your Butts This is the story of a non-traditional, aspiring Student Affairs professional who dove head first into the role of her dreams - and quickly realized that things aren't always perfect. Within the first two weeks of starting her first professional role: a campus and community crisis, and the shut down of a student organization. In the first six months: storming that doesn't feel like norming is anywhere close. Second semester: an interim role with no concrete expectations, and an early return to a role that doesn't feel like it exists for her any longer. How to make it through the tough stuff, with a positive outlook for tomorrow. The Final Rose: Lessons from The Bachelor for Your Job Search The Student Affairs job search is not unlike the romantic journey depicted by popular reality TV show, The Bachelor. From navigating a huge candidate pool of equally passionate young people to hometown dates on campus, valuable lessons from the Bachelor can inform and encourage your search. Your job search airs this Spring... will you find your happily-ever-full-time-after? .

TUESDAY SESSION FIVE 10:15 a.m. – 11:15 a.m. Program # 41 WHAT?! No one told me I was supposed to do that… Jen Bannon, Purdue University, Associate Director of Residence Life, [email protected]


Have you ever had those moments when you felt like you stuck out like a sore thumb? Maybe you wore the wrong thing to a meeting? Or maybe you didn’t realize you were not supposed to post that one thing on social media? Or maybe your supervisor has pulled you in to talk about your…PROFESSIONALISM? In this presentation we will explore what professionalism actually means, learn what questions to ask about the culture and environment of your workplace, including decoding the “unwritten or unspoken” expectations and explore how to balance being a professional, in a professional environment while maintaining your authentic self.

Program # 42 Body Positivity and Self Image Tiffany Gonzales, University of Illinois at Chicago, Assistant Director, [email protected]

Shavonn Nowlin, Illinois Institute of Technology, Residence Hall Director, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Resident Educational Services - Personal Development

Join two women in housing as we take you on our journey of self-discovery, turning what could be negative body image issues into positivity and confidence. We’ll share statistics and facts, along with personal stories, and tips on exuding confidence in the workplace and beyond. This presentation is open to all.

Program # 43 Training & Supporting Student Staff in Addressing Mental Health Issues Erik Sorensen, Miami University, Assistant Director of Residence Life, [email protected]

Ashley Lillie, Miami University, Assistant Director of Residence Life, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Crisis Management - Intervention

Mental health concerns on college campuses have continued to rise over the past decade. It is of great importance that our training programs are effective in preparing staff, here specifically student staff, to handle these difficult and sensitive incidents. It is common for student staff to be very nervous about approaching situations related to mental health and suicidal ideation, but there are strategies to help ease this internal tension. In this session, we will discuss our training program to prepare student staff to intervene in these situations, how to support student staff who have assisted a student through a mental health related crisis, and legal issues related to response and follow-up.

TUESDAY SESSION FIVE 10:15 a.m. – 11:15 a.m. Program # 44 Crisis Leadership; How Good Leaders Navigate Difficult Times Justin Schuch, Western Illinois University, Assistant Director of Residence Life, [email protected]

John Biernbaum, Western Illinois University, Associate Vice President for Student Services, [email protected] Target Audience(s): Senior Housing Officers Primary Topic Area(s): Crisis Management - Intervention

“In moments of crisis, reactions set the leaders apart from the followers.” Navigating difficult situations and large scale crises can challenge even the most experienced leaders, yet crisis leadership is a topic difficult to teach. Excellent for all professional levels ranging from chief housing officers to graduate professionals, this session will focus on best practices for professionals in regards to crisis leadership and navigating the most difficult of times with students and staff. We will explore crisis management theories and their practical implications in our work and detail examples of effective crisis leadership. Tangible resources will be shared and participants will experience an applicable training activity to assist learning and implementation on home campuses.

Program # 45 Changing the Course: Navigating a job search with a non-traditional background Carianne Meng, Denison University, Assistant Director of Residential Education, [email protected]

Benjamin Daleiden, Denison University, Assistant Director of Residential Education, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Human Resources - Recruitment and Selection

It is easy to feel that every Residence Life professional walked a traditional career path - beginning as a Resident Assistant, attaining advanced degrees in Higher Education and Student Affairs and seeking successive work experiences. There are some of us who have taken the path less traveled! In this session, we will discuss strategies for job searching, seeking promotions, and selling the untapped skills we’ve gained while traversing a non-traditional path into Residence Life and Housing.

Program # 46 Live Like No One Else Sarah Meaney, Miami University, Assistant Director of Residence Life, [email protected]

Vicka Bell-Robinson, Miami University, Associate Director of Residence Life, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Personal Development

Are you tired of not having enough money left at the end of the month? You do not have to live paycheck to paycheck. During this presentation, you will acquire money management principles based on the work of Dave Ramsey, author of the Total Money Makeover. Come learn about the seven baby steps designed to help you manage your personal finances so that you control your money and your money doesn't control you. By the end of this presentation, you'll have insight on how to live like no one else today, so you can live like no one else tomorrow.

TUESDAY SESSION FIVE 10:15 a.m. – 11:15 a.m. Program # 47 Empowering Students to Build and Maximize a Student Organization Budget Jim Hague, Ball State University, Assistant Director for Student Leadership, [email protected]

Jennifer Grulke, Bowling Green State University, Coordinator for Leadership & Administration, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Resident Educational Services - Advising

Do our students balance their checkbooks as regularly as they should? . . . Probably not. Be honest, we could probably all be better at this task. When it comes to student organizations, our students leaders are charged with managing large amounts of money, but many do not possess the knowledge to organize a budget or work within a budget process, let alone maximize it. This session will present technical information related to budgeting and also practical knowledge, skills, and activities that advisors can utilize to empower their students to develop, manage, and reconcile their mission-driven budgets and grow their revenue without asking for more allocations from their department or university.

Program # 48 Cream of the Cookie to Cream of the Crop! Kristin Brewer, Baldwin Wallace University, Area Coordinator, [email protected]

Christie Anglade, Michigan State University, Staff Recruitment, Selection, & Training Coordinator, [email protected] Josh Lawrie, Bowling Green State University, Assistant Director, [email protected]

Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Human Resources - Supervision

Welcome to the Middle! Being the cream of the cookie is often thought to be the best part, but it’s not always as smooth as you may expect. As a mid-level professional, you can serve as the buffer, the referee, and be called upon to sweeten department and interdepartmental relationships. From small institutions to large, this presentation will help you understand the different types of mid-level positions and common aspects of a middle management role. Lastly, hear strategies to improve your mid-level search and lessons learned from three people who have been through the ups and downs of the early experiences in the middle and are still alive to talk about it.

TUESDAY SESSION FIVE 10:15 a.m. – 11:15 a.m. Program # 49 A Move to A More Collaborative Professional Staff Training Sasha Masoomi, Miami University, Assistant Director of Residence Life, [email protected]

Cory Duchesneau, Miami University, Resident Director, mailto: Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Human Resources - Orientation and Training

The move to a 12-month contracts, provided the opportunity to reexamine how one department spent their summer months on-boarding, training, and developing the full-time staff cohort, apart from the graduate student staff. Come hear how one department shifted their summer training focus from large lecture based training, to small group discussions, hands-on, practical training. The intent was to find better ways to allow veteran staff opportunities to share knowledge and experience, both in small group and one-on-one settings. New staff members were paired with a returner as a “buddy" to work one-on-one at their own pace through a series of training material. More training time was spent in computer labs walking staff through specific procedures, and in small Knowledge Communities processing and working on case studies, as well as meeting individually with colleagues and supervisors discussing skills and elements of the job.

Program # 50 Re-defining the Student Intern Experience to Bring Your Department to the Next Level Michelle Sujka, University of Cincinnati, Assistant Director, [email protected]

Stacey Grippa, University of Cincinnati, Residence Hall Director, [email protected] Sarah Crist, University of Cincinnati, Community Coordinator, [email protected]

Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Human Resources - Organization Structure & Supplementation

Join members of the University of Cincinnati as they describe how they filled the gap in areas such as social media, marketing practices, and general department strategic planning with a student intern. Tapping into the prestigious co-op program at the University of Cincinnati, members of the Resident Education & Development (RED) team created an opportunity for undergraduate students studying marketing to provide a social media presence for the department. Utilizing current trends and practices learned in their course work, co-op students have been able to directly apply knowledge gained in the classroom and through research, which has now made RED the leader in social media efforts for the division of Student Affairs. Learn about practices the co-op student is responsible for, as well as how to navigate financially supporting a co-op student.

TUESDAY SESSION SIX 11:30 a.m. – 12:30 p.m. Program # 18 Self Care and You: Pecha Kuchas on Personal Mental Wellbeing Zac Birch, Purdue University, Area Coordinator, [email protected]

Alison Sinadinos, Indiana University, Assistant Residence Manager, [email protected] Mathias Koller, Michigan State University, Community Director, [email protected]

Quiana Stone, DePaul University, Associate Director, [email protected] Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Mental/Emotional Health

Our profession stresses the importance of self care. Oftentimes, we jump to how we can help students with their self care. However, we do not always practice this self care for ourselves. In the unique style of Pecha Kucha, four professionals will share their stories on self care, how they have worked through issues of mental wellbeing, and provide tips on creating plans for personal self care.

Program # 51 Supervising Student Staff: Best Practices, Tips & Techniques Sara Dickey, Indiana University Purdue University Indianapolis, Assistant Director, Residence Life Programs & Leadership, [email protected]

Target Audience(s): Grad Primary Topic Area(s): Human Resources - Supervision

As a graduate student or entry level professional, you may be supervising student staff for the first time. This session will provide strategies for becoming a supervisor who is proactive, intentional, and facilitates student staff success for both individuals and groups. Whether you’ve been a supervisor for a few months or a couple years, come gain useful tools and set goals for improving your supervision.

Program # 52 Know Boundaries Spencer Giese, The Ohio State University, Program Coordinator for Leadership, [email protected]


Professionals in student affairs work, travel and live alongside students, spending countless hours a week in their company. All of this time spent with students makes us some of the most well-known and approachable people on campus, but it also presents some challenges. This session will focus on boundaries in student affairs, specifically residence life, and will address the ways in which practitioners can address fuzzy boundaries, draw clearer lines and strengthen their professionalism.

TUESDAY SESSION SIX 11:30 a.m. – 12:30 p.m. Program # 53 Do The Write Thing: Writing for Residence Life Publications Stacy Oliver-Sikorski, Lake Forest College, Associate Director of Residence Life for Student Success, [email protected]

James Baumann, ACUHO-I, Director of Communications and Marketing, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Professional Development Opportunities

Writing for professional publications can be daunting at any stage of your career. This session will break down the barriers of publishing and help you find the perfect format for your writing. Whether you're considering a journal manuscript, blog post, or news article, we'll provide our insider tips for finding your voice and refining your topic. Attendees will learn the nuanced differences between different publications and receive coaching on which best fits their writing style and expectations. The session will also include a topic brainstorming exercise and an opportunity for question and answer with ACUHO-I's Director of Communications and Marketing.

Program # 54 The Basics of Change Management Paul Hubinsky, Northwestern University, Interim Director, Residential Life, [email protected]

Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Evaluation and Planning - Assessment and Program Planning

If you can be sure of anything in higher education, it is that change is occurring. Higher education masters programs are beginning to add courses on organizational change, but many of us have not had formal training on this topic. This session will include an introduction to key learning concepts related to change, common change models that can be used to diagnose the current state of an organization and determine what to change (including the McKinsey 7S, Burke-Litwin, and Nadler & Tushman), and models that assist in determining how to implement a change (including Kotter's 8 Steps and Beckhard and Harris). Principles and tools related to change will be presented, as well as an overview of Bridges' Transition Model. Program # 60 Beyond Duty: Non-Res Life Careers in Housing Ashley Williams, Loyola University Chicago, Assistant Director for Residence Life Operations, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Housing Operations

Want to stay in Housing, but interested in something other than Residence Life? Join this panel of Housing Operations professionals as they discuss their positions, the skills and experiences required, and the benefits and challenges of working in Housing, but not in Residence Life.

TUESDAY SESSION SIX 11:30 a.m. – 12:30 p.m. Program # 55 Brick by Brick: Building Your Professional Development Wall Shandee Ewert, Loyola University Chicago, Assistant Director for Staff Development and Training, [email protected]

John Biernbaum, Western Illinois University, Associate Vice President for Student Services, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Resident Educational Services - Personal Development

With so much to learn in our field, it can be a daunting task to identify key growth areas and strategies for meeting professional goals within the context of one’s current role. During this session, a CHO and mid-level professional will share differing perspectives on professional development opportunities. Participants will be challenged to take a broad view of professional development, identify areas for individual growth and strategies for achieving goals, and be provided with tools to create their own development plan based on ACUHO-I and NASPA/ACPA competencies.

Program # 56 Does Data Matter? Embracing the Numbers in Housing Communications Jeremy Alexander, Eastern Illinois University, Assistant Director, Residential Communications, [email protected]

Megan Corder, Eastern Illinois University, Associate Resident Director and Marketing Specialist, [email protected] Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Information Technology - Computer Support

Data matters. In the day of Big Data, it may seem overwhelming, boring, or confusing, but it has a place and a purpose. This program is designed to make you a believer in why the numbers matter. It will cover areas from social media, email, print to occupancy #s and how that will tie in to some of the big data nonsense people keep yapping about (and prove no area is safe from the numbers). Data can be scary, but this program is here to help. No matter your experience or background, this program will you learn about the power of numbers at all levels. Leave your spreadsheets at home, this program provides an overview of the terms, tricks, and tips we need in the field to be successful using data. We can help you get your message where it needs to go and prove it got there. Take it from two analytics groupies, there’s power in the proof of numbers.

TUESDAY SESSION SIX 11:30 a.m. – 12:30 p.m. Program # 57 Critical Race Theory and Supporting Students of Color Tiffany Gonzales, University of Illinois at Chicago, Assistant Director, [email protected]

Justin Schuch, Western Illinois University, Assistant Director of Residence Life, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Social Justice Education

Who creates the acceptable norm? Why is it accepted? Critical Race Theory (CRT) “recognizes that racism is ingrained in the fabric and system of the American society. The individual racist need not exist to note that institutional racism is pervasive in the dominant culture” and has transformed our understanding of the relationship among race, racism, and official power. This interactive session will introduce you to Critical Race Theory, how laws works in a variety of ways related to CRT, and how we can support our students of color. This session is open to everyone.

Program # 58 Cluster-Buck: The State Budget Impasse in Illinois Jamie Neville, Illinois State University, Assistant Director, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Fiscal Resources and Control - Budget Development and Reporting

What’s going on, and why is this happening? Illinois has been experiencing a budget impasse since April of 2015. Under this impasse, very little state appropriations have made their way to higher education. This has had a strangling effect on many institutions, and has caused a significant impact on services to students. In this nonbiased, objective presentation, we will explore the causes of this impasse, see the effects on colleges and universities, and assess what progress has been made. This presentation is ideal for those who have not followed Illinois politics, as well as those who want to know more about the nature of the impasse.

Program # 59 Res Talks: Supervision is more than a title Monique Harmon, Eastern Illinois University, Res Talks: Supervision, [email protected]

Kristin Brewer, Baldwin Wallace University, Area Coordinator, [email protected] Christie Anglade, Michigan State University, Staff Recruitment, Selection, & Training Coordinator, [email protected]

Elizabeth Wenger, Illionis State University, Area Coordinator, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Human Resources - Supervision

Are you currently a first time supervisor? Are you looking for more development in the area of supervision? Do you want to know more about what it means to be a successful supervisor? If you answered yes to one of these questions, then this is the session for you. Come take part in the first entry level res talk presentation. Each presenter will have 12 minutes to present on one of the following subtopics: supervision 101, supervising various levels of staff, staff accountability and managing up.

TUESDAY SESSION SEVEN 2:00 p.m. – 3:00 p.m. Program # 61 Rethinking Student Leadership: A Competency Based Approach Jen Bannon, Purdue University, Associate Director for Residence Life, [email protected]


The Purdue-Gallup index found that it was not the type of institution that a student attended that predicted their future success, rather it was the experiences they had while at the institution that affected their perception of college worth, their well-being later in life and their odds of engagement in the workplace. One of the most significant factors to those surveyed was mentorship and involvement in extracurricular activities. This session will focus the value of the student leadership experience in residence life, how to incorporate Strengths Based development into leadership experiences and creating competency based initiatives to help your student leaders achieve everything they need during their residence hall experience.

Program # 62 Behind the Curtain: Helping Your Entry-Level Supervisees Prepare for Mid-Level Leadership Marci Walton, Xavier University, Associate Director, [email protected]

Shandee Ewert, Loyola University Chicago, Assistant Director for Staff Development and Training, [email protected]

Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Human Resources - Supervision

As mid-level professionals, supervision of entry-level Residence Life professionals can be one of the most rewarding and challenging aspects of our positions. The role of simultaneously managing up and down while trying to be supportive, growth-focused supervisors can leave us looking for ways to effectively help our supervisees examine their roles and decision-making from the perspective of departmental leadership. In this session, presenters and attendees will explore strategies for success as a mid-level supervisor in student affairs.

Program # 69 We don’t talk about that: Does practicing spirituality increase resiliency among college students? Erin Boyce, Northwestern University, Residence Director, [email protected]

Deb Schmidt-Rogers, Loyola University Chicago, Assistant Vice President and Director of Residence Life, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Student Resilience & Spirituality

As the topics of religion and spirituality become more and more controversial, and even taboo, on college campuses, come learn about the interconnectedness of spirituality and resiliency among young adults and the importance in engaging in dialogue around these topics as housing professionals. This presentation will explore research around this topic and the presenters will share personal accounts of how spirituality has impacted their work while providing suggestions about how to broach this topic with students in a variety of settings.

TUESDAY SESSION SEVEN 2:00 p.m. – 3:00 p.m. Program # 63 Preventing Professional Malpractice by Honest Mentorship Jessica Robinson., Indiana State University, Associate Director, Residential Education, [email protected]

Amy Price, University of Southern Indiana, Director of Housing and Residence Life, [email protected] Lisa Ortiz, Ferris State University, Assistant Director, mailto: Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Human Resources: Accountability

In this day of higher education accountability is at an all-time high, yet more and more people are choosing to go into higher education without fully understanding the implications of working in this field. At what point does development fall away and turn into professional malpractice but not being honest with people about their capabilities and struggles. At what point should we be truly holding people accountable and coaching them out of the field. While this may be an unpopular opinion, it's an important conversation to have and we have a responsibility to ourselves and our field to be honest in our mentorship. Engage in a round table discussion with mid and senior level professionals about their experiences in helping students, professionals

Program # 64 "If you build it they will come": Implementing roommate matching systems @ small private colleges John Salazar, Monmouth College, Director of Housing Operations, [email protected]

Koreen Kerfoot, Knox College, Assistant Director of Campus Life, Housing Operations, [email protected] Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Occupancy - Applications and Assignment Process

Housing management and roommate matching systems have been available for years. Yet, smaller institutions have often not made the jump towards purchasing such systems, frequently citing financial constraints. With fewer resources to work with, several smaller institutions have continued to use “pen & paper” methods to assign student housing by hand. In this session, the presenter(s) will discuss the challenges faced when they attempted to implement new roommate matching applications at their small, private institution(s). Any institution considering purchasing housing management or roommate matching software, especially at smaller institutions, is welcome to attend.

TUESDAY SESSION SEVEN 2:00 p.m. – 3:00 p.m. Program # 65 Writing Outcomes for Digital Student Development Paul Brown, Roomapct, Director of Curriculum, Training, and Research, [email protected]

Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Resident Educational Services - Academic Initiatives

Social and digital media represent new learning and developmental contexts that extend beyond the four walls of a student’s residence hall room, but where are students learning how to navigate these environments successfully? As residential educators it is important that we equip students with the necessary knowledge and skills to be productive and effective online. In this session, participants will be exposed to some of the latest research and resources on student learning and development in the digital age. From this base, example learning outcomes will be developed for teaching students about issues of digital identity and digital citizenship for potential incorporation into residential curricula and educational plans.

Program # 66 Building Community: The New “Pod Style” Student Housing Complex at Western Michigan University Jim Nicolow, Lord Aeck Sargent, Director of Sustainability, [email protected]

Jackson Kane, Lord Aeck Sargent, Principal, [email protected] Janice Quakenbush, Western Michigan University, Director of Business Operations, Student Affairs, [email protected]

Target Audience(s): Senior Housing Officers Primary Topic Area(s): Facilities Management - Capital Project Management

Student housing has gradually evolved to provide increasing amounts of private space and facilities in response to changing student tastes, often at the expense of community spaces, yielding an unintended consequence of a reduction in the opportunities to develop community, especially for new students. Western Michigan University’ new Western Heights project was designed to provide environmentally conscious features, safe living environments, and enhanced socialization through the purposeful provision community spaces. A Pod Style housing model was developed with each student “house” featuring a common kitchenette, living, and study nooks with centrally-private restrooms to encourage socializing among housemates. The design is the first of its type in Michigan and is intended to build multiple levels of community engagement and facilitate academic success. Representatives from WMU staff and the design team will provide an informative overview of this project and lessons learned in the first year of operation.

TUESDAY SESSION SEVEN 2:00 p.m. – 3:00 p.m. Program # 67 Living In to Moving Off: What does it mean financially? Denton Sederquist, Purdue University, Assistant Director for Residential Life, [email protected]

Bryttani Watson, Purdue University, Residence Education Coordinator, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Resident Educational Services - Personal Development

This roundtable will focus on the personal financial implications from living in to moving off campus when receiving a promotion. Our goal is to start a conversation between new professionals and seasoned professionals regarding expenses that may be covered while living in and how to prepare for those expenses when moving off campus. Participants will leave with a better understanding of how to make an informed decision when contemplating the move from living in to living off. We will discuss budgeting for living expenses, negotiating for the next position, and saving for retirement.

Program # 68 Frosty Feedback: Taking the Chill Out of Evaluations Through Developing a Growth Identity Ashley Harzog Cleland, Millikin University, Residential Communities Coordinator, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Human Resources - Performance Appraisal

Brace Yourself. Feedback is coming. One in four employees dread their performance review more than anything else in their working lives, according to Douglas Stone and Sheila Heen's "Thanks for the Feedback". And its no surprise, supervisors struggle to give clear, specific feedback and supervisees can miss the message, take it personally, or freeze entirely. Despite its challenges, feedback plays a critical role in our work as student affairs professionals. Whether from supervisors or your students, it can have a profound impact upon your performance and your professional journey. Feedback and evaluations are a powerful tool for institutions to improve student leaders and professional staff. Inspired by "Thanks for the Feedback" and the "Gifts of Imperfection" by Dr. Brene Brown, this program will allow you to build useful skills in both giving and receiving feedback, even when that feedback is cold, mean-spirited or just plain incorrect.

TUESDAY SESSION EIGHT 3:15 p.m. – 4:15 p.m. Program # 71 Counterintuitive Student Drinking Trends Jaleesha Maury, Illinois State University, Resident Hall Coordinator, [email protected]

George Banks, Illinois State University, Assistant Resident Hall Coordinator, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Crisis Management - Prevention

Abstract: Does the presence of an on-campus, University-run bar actually reduce high-risk drinking? Do University-sanctioned keggers result in fewer behavioral sanctions? How is that even possible? Counterintuitively, some institutions that made drinking easier have actually found that it reduced the “drinking culture” on their campus. Of course, there are many factors at play, including campus size, public/private affiliation, student demographics, and institutional priorities. This presentation will use scholarly research to identify the factors that contribute to a student “drinking culture,” including availability, permissiveness, and social norms. I will also examine the steps that some other institutions have taken to intentionally insert themselves into student drinking behavior. Do these steps enable student drinking, or disempower it? Come and participate in the discussion, we will have a great time covering this topic.

Program # 72 Women in Leadership in Housing: Identifying Challenges and Building Solutions Jamie Mancine, Case Western Reserve University, Director of Operations, [email protected]

Amy Lorenz, Bowling Green State University, General Manager, [email protected] Target Audience(s): Entry Level Professionals Primary Topic Area(s): Human Resources - Supervision

Do you ever feel like the Elle Woods of your department? Many women in leadership experience what researchers describe as the imposter syndrome. The presenters, two directors of facilities and operations, will share their experience and research on being women in leadership positions in housing and residence life. Attendees will learn about the unique challenges of women in housing leadership roles and unique strategies to support and engage with colleagues. The session will also provide an opportunity for attendees to share their experiences and leave with tangible ways to celebrate, supervise, and engage with women in leadership in their departments.

TUESDAY SESSION EIGHT 3:15 p.m. – 4:15 p.m. Program # 73 Money, Money, Money: Financial Wellness for Live-in Professionals Sara Donnelly, Xavier University, Hall Director, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Personal Financial Wellness

Learn about how live-in professionals can leverage their financial circumstances to best prepare for moving off campus. Wellness and self-care are not just buzz words we promote to our students. We need to recognize the financial wellness is an integral of self-care and holistic wellness. This presentation will engage and expand your understanding of expenses, credit score, and financial goals, as well as review realistic budget making, how to save like you live off campus, and the financial considerations of new or continued employment costs.

Program # 74 "Raze" the Roof: Using Your Emotional Intelligence to Remove Barriers Justin Courtney, Ohio Northern University, "Raze" the Roof, [email protected]


"Raze" the Roof: Using Your Emotional Intelligence to Remove Barriers is a presentation that enables participants to learn about Emotionally Intelligent Leadership Strategies and how they can use this awareness to help themselves and others in an organization. This presentation will use concepts from Shankman & Allen's book "Emotionally Intelligent Leadership for Students", along with spiritual insights (using Judeo-Christian principals) to help participants see beyond their/others limitations, and begin to be part of the process of removing barriers that hinder potential! These barriers/ceilings are described in detail through the analogy of “5 types of ceilings”. Participants will learn of these 5 types of “ceilings”, how they are facing them in their own lives, and what they can do to effectively “raze” the roof for themselves and others to ensure potential is realized in their personal and professional lives!

Program # 76 Building Engaged Communities by Developing Our Residence Hall Leaders Jim Sand, Ohio University, Assistant Director, Housing and Residence Life, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Resident Educational Services - Advising

The session will focus on results of a survey to be sent to GLACUHO members inquiring about training for students involved in residence hall government. The survey asks about training occurring prior to/early on in the academic year as well as subsequent training later in the academic year. The survey asks for learning outcomes for training for both campus level government (e.g. RHA) and hall/community level government. Assessment efforts and results are requested as part of the survey.

TUESDAY SESSION EIGHT 3:15 p.m. – 4:15 p.m. Program # 75 Game of Changing Thrones: Strengthening Self-Efficacy during Organizational Change Ashley Williams, Loyola University Chicago, Assistant Director for Housing Operations, [email protected]

Ray Tennison, Loyola University Chicago, Associate Director of Residence Life, [email protected] Tim Griffin, Loyola University Chicago, Resident Director, [email protected]

Target Audience(s): Entry Level Professionals Primary Topic Area(s): Human Resources: Organizational/Departmental Change

Welcome to Westeros, where we explore the conflict between self-efficacy and the changing "iron throne" known as leadership. As administrators, we anticipate and navigate change while balancing professional and organizational priorities. But what happens when change feels infinite or occurs at multiple levels? Enter, our kingdom; whether the entry-level warrior, mid-level knight or senior throne keeper, as we explore houses of change and prepare professionals to use their experiences and voice in contributing to organizational growth. Ice and fire collide as participants explore theories of organizational change, self-efficacy development and motivational coaching. Participants will leave with tangible resources for guiding themselves and their teams through periods of transition. The journey to find strength and meaning in change is complex but as highly acclaimed "Game of Thrones" has shown, there is infinite power to be harvested from it. Join us for this trendy, informative presentation suited for all levels and organizations.

Program # 77 Small Schools & Housing Requirements Roundtable Paul Lidy, Millikin University, Director of Residence Life, [email protected]

Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Occupancy - Forecasting and Trending

Roundtable focused on the discussion of small private schools and their housing requirements and how each office administers their housing model. This session will also focus on solutions for getting students to commit to their 2nd or 3rd year of living on campus for institutions have a 2 or 3 year live on requirement.

Program # 78 Highlighting Your Strengths as a Professional Online Paul Brown, Roompact, Director of Curriculum, Training, and Research, [email protected]


Being a visible and engaged professional online has many benefits including opening doors to job opportunities and accessing and participating in free or low cost professional development. This session aims to help professionals develop an online presence through portfolios, webpages, and social media profiles. It also aims to highlight ways that professionals can cultivate a personal learning network and engage in community learning. Participants can expect to leave this session with tangible steps they can take and tools they can use to enhance their online presence and engagement.

TUESDAY SESSION EIGHT 3:15 p.m. – 4:15 p.m. Program # 79 SHU ResLife: Small Programming Budget; Big Programming Spirit! Rachel Rickinger, Siena Heights University, Director of Residence Life, [email protected]

Samantha Thacker, Siena Heights University, Assistant Director of Residence Life, [email protected] Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Resident Educational Services - Community Development

Siena Heights University is a small private university that houses 660 undergraduate students. Our Residence Life student staff consists of fourteen resident assistants, one senior resident assistant, and four community living assistants. The programming model at SHU has been adjusted to serve our residential population in all buildings. Our model assists our staff in leadership development, while addressing areas of our residents' co-curricular development. In this session you will learn how to program on a budget while still giving your residents great educational programs and social programs!

Program # 80 Considering Second Year Students: Assessing and Redirecting the Approach at Miami University Jaymee Lewis-Flenaugh, Miami University, Resident Director, [email protected]

Joseph Hawkins, Miami University, Assistant Director of Residence Life, [email protected] Target Audience(s): Mid-Level Professionals Primary Topic Area(s): Resident Educational Services - Community Development

What do we know about sophomores? How can we design campus environments and our interactions with them in ways that optimize their learning? Molly A. Schaller (2005) asked these questions in an effort to focus on the development of the academic middle child, the second year student. Presenters will explore Miami University’s journey in answering these questions and best practices to enhance the second year student experience beyond random exploration and toward commitment.

MONDAY SESSION ONE 9:15 a.m. – 10:15 a.m. · 2018-04-01 · MONDAY SESSION ONE 9:15 a.m. –...

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