Bachelor of Business Administration

General enquiries:

For undergraduate:

Phone: +61 3 9902 6011

Fax: +61 3 9903 2955

Email: enquiries.caulfield@buseco.monash.edu.au

Address: Faculty of Business and Economics counter Student Service Centre Ground level Building A 27 Sir John Monash Drive, Caulfield East Victoria 3145 AUSTRALIA

Monash University ABN 12 377 614 CRICOS Provider Number: 00008C

Monash University ABN 12 377 614 CRICOS Provider Number: 00008C

General enquiries:....................................................................................................1 Description................................................................................................................3 Objectives..................................................................................................................3 Professional recognition ..........................................................................................3 Requirements............................................................................................................4 Year 1 ........................................................................................................................5

AFF1000 - Principles of accounting and finance ..................................................5 BTF1010 - Commercial law ..................................................................................5 ECF1100 - Microeconomics ..................................................................................6 ETC1010 - Data modelling and computing ...........................................................7 ETX1100 - Business statistics ...............................................................................7 MGF1010 - Introduction to management ..............................................................8 MKF1120 - Marketing theory and practice ...........................................................9 AFC1030 - Introduction to financial accounting ...................................................9

Year 2 ......................................................................................................................10 MGF1100 - Managerial communication .............................................................10 MGF2111 - Organisational behaviour .................................................................11 MGF2351 - International business.......................................................................11 FIT2011 - Decision support systems fundamentals.............................................12 MGF2341 - Managing employee relations ..........................................................13 MGF2511 - Managing quality, innovation and knowledge.................................13 MGF2661 - Human resource management..........................................................14 ETC2450 - Applied forecasting for business and economics..............................15

Year 3 ......................................................................................................................15 MGF3381 - Managing information systems........................................................15 MGF3681 - International management................................................................16 MGX3771 - Operations management..................................................................17 MGX3991 - Leadership principles and practices ................................................18 MGF3621 - Organisational change......................................................................18 MGF3361 - Performance management................................................................19 MGF3401 - Strategic management......................................................................20 FIT3003 - Business intelligence and data warehousing ......................................20

Bachelor of Business Administration

Description The course is designed to provide graduates with high-level skills in the specialised fields of business administration. Graduates will be capable of pursuing careers in a wide range of business administration areas. The course blends a conceptual theoretical framework with practical applications and covers basic discipline material through to more specialised B/A requirements. Graduates will be well equipped to seek employment in both private and public-sector enterprises.

Objectives The Bachelor of Business Administration aims to produce graduates who will:

(a.) have a well developed understanding of multi disciplinary decision making in organisations

(b.) be critical and creative scholars who:

produce innovative solutions to problems

apply research skills to business challenges

communicate effectively and perceptively

(c.) be responsible and effective global citizens who:

engage in an internationalised world

exhibit cross cultural competence

demonstrate ethical values

(d.) have a comprehensive understanding of their discipline and who are able to provide discipline based solutions to business problems.

Professional recognition This degree is recognised by the following legal entities:

Australian Institute of Management (AIM)

Professional recognition may be dependent upon work experience requirements and the correct choice of units.

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Bachelor of Business Administration

Requirements The degree requires completion of 24 units (144 points) from the faculty in the Bachelor of Business Administration at the Caulfield campus as follows:

Year 1

Semester 1 Semester 2

AFF1000 Principles of accounting and finance

BTF1010 Commercial law

ECF1100 Microeconomics

ETC1010 Data modelling and computing

ETX1100 Business statistics

MGF1010 Introduction to management

MKF1120 Marketing theory and practice

AFC1030 Introduction to financial accounting

Year 2

Semester 1 Semester 2

MGF1100 Managerial communication

MGF2111 Organisational behaviour

MGF2351 International business

FIT2011 Decision support systems fundamentals

MGF2341 Managing employee relations

MGF2511 Managing quality, innovation and knowledge

MGF2661 Human resource management

ETC2450 Applied forecasting for business and economics

Year 3

Semester 1 Semester 2

MGF3381 Managing information systems

MGF3681 International management

MGX3771 Operations management

MGX3991 Leadership principles and practices

MGF3621 Organisational change

MGF3361 Performance management

MGF3401 Strategic management

FIT3003 Business intelligence and data warehousing

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Bachelor of Business Administration

Year 1

AFF1000 - Principles of accounting and finance

Synopsis

Topics covered include the accounting equation, general purpose financial reports, cash and accrual accounting, adjustments, financial statement analysis, interpreting information for managers to use in planning, decision making and control, financial mathematics, capital budgeting and investments.

Objectives

The learning goals associated with this unit are to:

describe the elements of financial reports, apply double entry recording and prepare basic financial reports

analyse and interpret financial reports and explain their use for decision making

interpret information (financial and non-financial) for managers to use in planning, decision making and control

use net present value to make capital budgeting and investment decisions

apply critical thinking, problem solving and presentation skills to individual and/or group activities dealing with introductory accounting and finance principles.

Assessment

Within semester assessment: 40% Examination (3 hours): 60%

Contact hours

One 2-hour lecture and one 1-hour tutorial per week

BTF1010 - Commercial law

Synopsis

Liability for defective products; liability for misleading advice or information; contract law; agency law; partnership law; introduction to company law; company officers' duties.

Objectives

The learning goals associated with this unit are to:

examine common commercial law scenarios relating to: the supply of defective goods and services; contract disputes; misrepresentations; agency relationships; partnership law; and company law

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identify legal problems and risks which arise in those scenarios

describe the laws relevant to those scenarios

analyse and apply the laws to predict possible legal outcomes.

Assessment

Within semester assessment: 40% Examination (2 hours and 30 minutes): 60%

Contact hours

3 hours per week

ECF1100 - Microeconomics

Synopsis

Economics as an area of knowledge. Economics in a business degree. Understanding economic policy. An analysis of markets: supply and demand; consumer behaviour; firm behaviour; cost of production and profit maximisation; behaviour of firms in different market structures; evaluation of market capitalist economic systems, economic efficiency, market failure, government failure; current economic policies, competition policy, privatisation and the funding of education.

Objectives

The learning goals associated with this unit are to:

understand the economic behaviour of individual consumers and producers

understand concepts relating to the cost of production in both the short and long run

explain the determinants of price and output outcomes under different market structures in both the short and long run and the welfare implications of these outcomes

describe the virtues and shortcomings of free markets

have knowledge of remedies to overcome market failure.

Assessment

Within semester assessment: 50%, Examination (2 hours): 50%

Contact hours

3 hours per week

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Bachelor of Business Administration

ETC1010 - Data modelling and computing

Synopsis

Introduction to principles and techniques for modelling business and economic data. Modelling in business and finance using computers, spreadsheet modelling of business problems, organising and accessing data efficiently. Modelling in economics and finance, multiple regression as a tool for modelling macroeconomic and microeconomic decisions, elasticities and statistical evaluation of policy, time series modelling with application to finance. Introduction to Actuarial Studies as an approach to building quantitative models of risk.

Objectives

The learning goals associated with this unit are to:

apply principles and techniques of data management with computers and spreadsheet modelling to business and economic decision-making

interpret and evaluate relationships between variables using simple and multiple linear regression

apply statistical techniques for making decisions with quantitative and categorical data in business and economics.

Assessment

Within semester assessment: 30% Examination (2 hours): 70%

Contact hours

Two 1-hour lectures and one 1.5 hour tutorial per week

ETX1100 - Business statistics

Synopsis

Students will learn to use basic statistical techniques and their applications to problems in accounting, finance, management, marketing and business in general. Students should also be able to effectively communicate the results of their analyses. This unit covers descriptive statistics for revealing the information contained in data; probability as a tool for dealing with uncertainty and risk; probability distributions to model business behaviour; estimation and hypothesis testing techniques for decision making; simple tools for forecasting time series; and calculation and interpretation of basic price indices. Excel is used extensively.

Objectives

The learning goals associated with this unit are to:

interpret business data using descriptive statistics techniques, including the use of spreadsheet functions

apply simple concepts of probability and probability distributions to problems in business decision-making

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describe the role of statistical inference and apply inference methods to single population means

evaluate relationships between variables for business decision-making, using the concept of correlation and simple linear regression

apply time series techniques of indexing, deflating and forecasting to business and financial series and interpret the results.

Assessment

Within semester assessment: 50% Examination (3 hours): 50%

Contact hours

Two 1-hour lectures and one 1-hour tutorial per week

MGF1010 - Introduction to management

Synopsis

On completion of this unit students should have an understanding of: the nature of managerial work in organisations; theories of management and their historical development; contemporary issues and practices relating to managing people and organisation's; key factors in the organisation's environment that impact on how managers and the organisations work.

Objectives

The learning goals associated with this unit are to:

define management and summarise the evolution of management ideas on how managers may influence, people, organisations and their contexts to achieve organisational goals

identify and discuss contextual factors in the organisations environment that impact of how people, managers and organisations interact

identify factors that influence individual and group behaviour in organisational settings and illustrate how managers can make use of these factors

describe how decision-making, planning, leading, organising and controlling can be managed in organisations

examine the impact on individuals and organisations of contemporary issues in management including, stakeholder interests, ethics and social responsibility.

Assessment

Within semester assessment: 50% Examination (2 hours) : 50%

Contact hours

3 hours per week

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Bachelor of Business Administration

MKF1120 - Marketing theory and practice

Synopsis

Introduction to marketing activities undertaken by a wide range of organisations (business, government, profit, non profit); examines marketing theory, the marketing concept and its evolution from a strategic and applied perspective. The development of corporate and marketing strategic plans; analysis of an organisation and marketing's role, value-exchange processes, buyer behaviour, marketing research and market analysis, the marketing environment, the use of marketing decision making tools; product concepts, strategies and development; distribution, pricing and communication mix strategies; services marketing; marketing management, implementation and control processes and procedures.

Objectives

The learning goals associated with this unit are to:

describe the key concepts upon which the practice of marketing is based

recognise these concepts in the marketplace and in everyday life

discuss the role and influence of marketing in the organisational environment

discuss how key marketing concepts can be used in analysing a range of marketing problems.

Assessment

Within semester assessment: 50% Examination (2 hours): 50%

Contact hours

3 hours class contact or equivalent per week

AFC1030 - Introduction to financial accounting

Synopsis

This unit will provide a conceptual framework for accounting; the definition and recognition criteria for assets, liabilities, equity, income and expenses (including leases, inventory valuation, non-current assets, depreciation and impairment); the form and content of financial reports for partnerships and companies; and evaluate alternative measurement systems (historical cost, modified historical cost and fair value accounting).

Objectives

The learning goals associated with this unit are to:

apply the double-entry recording process to a range of transactions and balance-day

adjustments, for service and trading firms

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describe the definitions and recognition criteria for assets, liabilities, equity, income and expenses

evaluate and compare alternative measurement systems

apply critical thinking, problem solving and presentation skills to individual and /or group activities dealing with financial accounting.

Assessment

Within semester assessment: 35% Examination (3 hours): 65%

Contact hours

Two 1-hour lectures and one 1.5-hour tutorial

Year 2

MGF1100 - Managerial communication

Synopsis Communication theory emphasising written and oral communication in relation to organisational, intrapersonal, interpersonal and group communication. Importance of relationships in the work context, language, listening and nonverbal behaviour. Interpersonal contexts include negotiation, interviewing, feedback, coaching and counselling. Group communication --roles, leadership and facilitation, problem-solving, decision making and group creativity.

Objectives The learning goals associated with this unit are to:

describe and discuss contemporary theories and concepts in interpersonal communication

examine the role of communication in management, particularly in leadership, decision making, conflict resolution, creativity and problem-solving

extend personal communication skills by identifying opportunities for growth and strategies for development

demonstrate competence and professionalism in structuring and delivering persuasive messages

critically analyse communication style.

Assessment Within semester assessment: 60% Examination (2 hours): 40%

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Bachelor of Business Administration

Contact hours 3 hours per week

MGF2111 - Organisational behaviour

Synopsis

The unit takes a positive and appreciative approach, presenting supportable practices and interventions to help understand and develop more positive and productive individual, team and organisational behaviours and outcomes. A range of relevant issues will be addressed at the organisational, environmental, team and individual levels including: the employment relationship, reward systems, positive organisational behaviours, learning, leadership, teamwork, technology, emotions, culture and diversity.

Objectives

The learning goals associated with this unit are to:

describe and discuss the major theories and concepts that pertain to understanding behaviour in organisations

describe and discuss contemporary perspectives in Organisational Behaviour, including the Positive Organisational Behaviour approach to this field

engage with the relevant research literature, and draw on that literature to make plausible, evidence-based predictions about how environmental factors may influence organisational behaviour

examine the role of Organisational Behaviour theory in enhancing both individual and organisational effectiveness.

Assessment

Within semester assessment: 60% Examination (2 hours): 40%

Contact hours

3 hours per week

MGF2351 - International business

Synopsis

The international environment including international trade and investment, and the legal, political, cultural and technological contexts faced by internationalising organisations; forms of operations available to the internationalising organisation; the impact of the multinational enterprise; international strategic planning.

Objectives

The learning goals associated with this unit are to:

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classify the key features and issues in the global environment in which international business takes place

explain the impact that the environment has on the internationalisation process of a business organisation

demonstrate an understanding of the role of entry mode choice and other strategic issues in order to succeed in international business.

Assessment

Within semester assessment: 50% Examination (3 hours): 50%.

Contact hours

3 hours per week

FIT2011 - Decision support systems fundamentals

Synopsis

FIT2011 is the foundation unit for the Decision Making/Decision Support sequence of units. The unit will introduce the history of decision support systems (DSS), the types of decision support systems, the ideas of normative and descriptive models for decision making and management. Descriptive models of decision making will be based on behavioral decison theory and cognitive biases. Evolutionary systems development methods for DSS will be discussed in detail. Current practice in personal DSS, data warehousing, and business intelligence will be the underlying focus of the unit.

Objectives

At the completion of this unit students will have: A knowledge and understanding of:

the major approaches to using IT to support management decision making;

the nature of managerial work to a level required for DSS systems analysis;

how managers make decisions and what processes can be followed to improve managerial decision making;

a systems development methodology for personal DSS;

data warehousing and business intelligence;

the principles of DSS strategy and governance.

Assessment

Examination (3 hours): 50%; In-semester assessment: 50%

Contact hours

2 hrs lectures/wk, 2 hrs laboratories/wk

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Bachelor of Business Administration

MGF2341 - Managing employee relations

Synopsis

Management of the employment relationship and workplace issues is central to the unit. Roles of parties to the employment relationship -- management, employees, trade unions, employer groups, government, and tribunals -- are analysed. Management and employee roles in conflict resolution, negotiation and bargaining, conciliation and arbitration, and maintaining control of the employment relationship are covered. External and internal environments are considered regarding legislation, labour market reform, and decentralisation of the Australian industrial relations system to an enterprise focus.

Objectives

The learning goals associated with this unit are to:

differentiate between employee relations issues and industrial relations issues

describe the main institutional features and key developments in the Australian industrial relations system as they impact upon employee relations

identify management strategies for dealing with employee relations in Australian workplaces and other countries

individual and team based analysis of workplace case studies and class activities

develop basic skills in managing communication, negotiation, and bargaining at the workplace.

Assessment

Within semester assessment: 50% Examination (3 hours): 50%

Contact hours

3 hours per week

MGF2511 - Managing quality, innovation and knowledge

Synopsis

The unit provides an introduction to contemporary quality management practice with a focus on customers, business partners and people working within organisational systems. The unit covers quality management theory, quality control systems, continuous improvement, product and process innovation, the management of knowledge for innovation, teamwork systems and organisational restructuring for innovation and quality management

Objectives

The learning goals associated with this unit are to:

define quality in terms of its historical perspective and its role in organisations today

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identify core principles of quality management and comment critically on their implications

explain the significance of innovation for improving the competitive position of businesses and industries

examine the role of process improvement as part of a continuous improvement culture

describe and critically assess alternative approaches to implementation of quality management principles and practices in organisations.

Assessment

Within semester assessment: 60% Examination (2 hours): 40%

Contact hours

3 hours per week

MGF2661 - Human resource management

Synopsis

This unit concentrates on the management of human resources in the external and internal organisation context. It focuses on the contribution of HRM to competitive advantage via an analysis of HR planning, job design, staffing, reward systems, staff development, and HRM auditing. The relationship between the legal, ethical and industrial relations issues and HRM is also explored.

Objectives

The learning goals associated with this unit are to:

define the scope and purpose of HRM as an academic discipline and functions associated with HRM as a management practice

identify major changes in the business environment of business organisations and the HR function

understand the links between organisational objectives and HRM strategy and business performance

critically evaluate competing models of HRM that underpin best practice in HRM

develop knowledge about key HR functions and the challenges they pose

enhance students' capabilities to work individually and also in teams.

Assessment

Within semester assessment: 50% Examination (3 hours): 50%

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Bachelor of Business Administration

Contact hours

3 hours per week

ETC2450 - Applied forecasting for business and economics

Synopsis

Reliable forecasts of business and economic variables must often be obtained against a backdrop of structural change in markets and the economy. This unit provides a practical introduction to methods suitable for forecasting in these circumstances including the classical decomposition of time series, exponential smoothing, Box-Jenkins ARIMA modelling, and regression with auto-correlated disturbances. It also provides an introduction to applied multiple regression analysis. Students can expect to enhance their computer skills with exercises using advanced features of Microsoft Excel and an econometrics package.

Objectives

The learning goals associated with this unit are to:

provide an understanding of common statistical methods used in business and economic forecasting

develop computer skills for forecasting from business and economics time series data

provide insights into the problems of implementing and operating large scale forecasting systems for use in production and services management.

Assessment

Within semester assessment: 40% Examinations (2 hours): 60%

Contact hours

Two 1-hour lectures and one 2-hour tutorial per week

Year 3

MGF3381 - Managing information systems

Synopsis

The components of IT; characteristics of hardware, software and telecommunications; types of information systems; networking and the worldwide web; managing 'information' workers; using IT to promote business objectives and gain competitive advantage; systems development methodology; IT-enabled transformation to create adaptive, flexible organisations; social and system issues associated with IT; managerial problems posed by IT. Computer laboratory exposure to a variety of

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applications software including electronic mail, project management, graphics, and other decision support software.

Objectives

The learning goals associated with this unit are to:

integrate knowledge of computers, networks, and software, and networks so as to analyse the implications for individuals, organisations, governments, and society

analyse the implications, especially outsourcing and off-shoring, of widespread information networks, such as the internet for organisations

integrate managerial theory and knowledge of Information and Communications Technologies (ICT) to explain ICT's possible effects on aspects of organisations such as structure, culture, staffing, strategy, required skills, and systems

analyse and evaluate the design and implementation of information systems that advance organisational goals and the concomitant ethical and legal constraints

be able to design and implement a simple set of web pages.

Assessment

Within semester assessment: 40% Examination (3 hours): 60%

Contact hours

3 hours per week

MGF3681 - International management

Synopsis

Management theory related to varying cultures. The multinational business enterprise and the significance of cross-cultural variables in the business environment. Topics covered include ethics and social responsibilities; strategic mindsets, control and conflict; industrial relations, new forms of international work and organisation and their management implications.

Objectives

The learning goals associated with this unit are to:

assess the application of management theory to various global cultures

explain the complex challenges of the multinational business enterprise at the interpersonal and operational levels

compare a range of cross-cultural variables in the business environment

apply theory to cross cultural scenarios

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critically assess the strengths and weaknesses of national culture assessment tools.

Assessment

Within semester assessment: 60% Examination (2 hours): 40%

Contact hours

3 hours per week

MGX3771 - Operations management

Synopsis

Unit covers the major activities within the operations function of businesses, both manufacturing and service. The essential role of operations is to deliver value to customers by providing the right products, at the right quality standard, in the right quantities, at the right times, and doing so at the right cost (efficiently). The key operations activities included in this unit starts from pre-production tasks (designing products and processes), resource and capacity planning, sequencing and scheduling of the operations, supply chain and inventory management, quality control, and improvement methods whereby the system and its procedures are modified in the light of learning process.

Objectives

The learning goals associated with this unit are to:

identify and describe the components of the operations management function in different types of organisations

explain operations process planning and control including capacity, scheduling, inventory and materials requirements planning

examine the concepts of managing people and processes as part of a manufacturing system

analyse decision problems in operations and the relationship of operations decisions to other business decisions

communicate in writing the results of analysis of operations.

Assessment

Within semester assessment: 60% Examination (2 hours): 40%

Contact hours

3 hours per week

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Bachelor of Business Administration

MGX3991 - Leadership principles and practices

Synopsis

This interactive unit examines principles and practices of leadership which are vital for aspiring leaders of the future. Through a personal portfolio of leadership concepts, character, and competencies, students develop their potential for growth as strategic leaders of the 21st century organisations. Inspiring stories of leadership successes and failures from exemplary leaders in the past and present will guide students' leadership journey to find their own authentic voice. A plethora of cutting-edge leadership materials (research articles, movies and videos, case studies, role-plays, games, self-assessments) will also be featured weekly to enhance students' learning experience.

Objectives

The learning goals associated with this unit are to:

critically assess the strengths and weaknesses of major theories of organisational leadership

formulate a framework of leadership that would help students make sense of their current and future leadership experiences and discern critical lessons drawn

develop a higher self awareness of students' own personality, values, attitudes, and styles as well as strengths and weaknesses pertinent to their leadership aspirations

construct a personal leadership philosophy outlining students' convictions on ethical and compassionate leadership and its impacts on in real-world organisational contexts

analyse and synthesise crucial roles and positive impacts that managers and leaders can make to organisations and their stakeholders.

Assessment

Within semester assessment: 60% Examination (2 hours): 40%

Contact hours

3 hours per week

MGF3621 - Organisational change

Synopsis

Theory of organisation change and development, OD and metaphor, the client-consultant relationship, diagnosis, interventions, organisational learning, resistance to change, managing resistance to change, evaluation and institutionalisation of change, transformation and cultural change, future directions, revision.

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Bachelor of Business Administration

Objectives

The learning goals associated with this unit are to:

identify strategies and actions for planned organisational change

critically evaluate different frameworks and philosophies for change management in organisations

integrate and synthesise previous knowledge of organisational change processes

analyse change processes that exist at an individual level, group level and across the organisation as a whole

examine management practices which directly influence the success or otherwise of implementing a planned change process.

Assessment

Within semester assessment: 60% Examination (2 hours): 40%

Contact hours

3 hours per week

MGF3361 - Performance management

Synopsis

The interface between establishing a continuous learning environment, coaching and performance appraisal systems, training and development practices and the implementation of reward systems. The unit focus is on: personal and organisational skills and procedures through setting performance standards and objectives; performance review methods; giving effective feedback; links with rewards and compensation; determining training and development needs and objectives; coaching and feedback skills, planning, conducting and evaluating the training and development of staff.

Objectives

The learning goals associated with this unit are to:

demonstrate a detailed awareness, knowledge and application of current theory in establishing continuous learning environments within organisations

examine the issues related to staff appraisal, training and development and reward systems within a continuous learning environment

demonstrate a high level of personal skill the provision of employee growth and learning within organisations through dialogue, coaching, mentoring and training skills.

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Bachelor of Business Administration

Assessment

Within semester assessment: 60% Examination (2 hours): 40%

Contact hours

3 hours per week

MGF3401 - Strategic management

Synopsis

Business environments including markets, critical success factors, and strategies employed to gain a competitive advantage; the nature of strategic management; the analysis and interpretation of business environments; the nature of competition, relative position of firms, individual strategies and their relationship to critical success factors; strengths and weaknesses related to production, logistics, finance, R and D, marketing, administration etc.; the role of structure, controls, rewards, culture and leadership in implementation.

Objectives

The learning goals associated with this unit are to:

identify and explain the core concept of strategic management

explain and analyse the relationships between strategy formulation, strategy implementation and strategy evaluation

summarise the main differences between corporate, business and functional strategies

apply the strategy concepts and tools in analysing the factors affecting strategy implementation and evaluation

critically analyse the usefulness of e-business strategy, corporate social responsibility, and strategy in the public sector organisations.

Assessment

Within semester assessment: 60% Examination (2 hours): 40%

Contact hours

3 hours per week

FIT3003 - Business intelligence and data warehousing

Synopsis

This unit provides students with an understanding of Business Intelligence (BI) systems and the infrastructure needed to support them. Over the past decade OLAP

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tools, data mining and other data analysis techniques have been used to obtain value from data in ways not possible with earlier tools. Topics covered include the nature and purpose of BI, the relationship between BI and data warehousing, design issues related to BI tools and data warehouses, and common data analysis techniques such as OLAP, data mining and other computational techniques. The differences between these kinds of systems and other, more traditional information systems will be highlighted.

Objectives

At the completion of this unit students will have - A knowledge and understanding of:

the role of Data Warehousing (DW) as oposed to operational databases;

the definition and the need of Business intelligence (BI);

DW development methodology;

dimensional models compared to ER models;

BUS architecture;

DW architectures, ETL and data quality issues;

how DW can support BI;

BI tools, techniques and OLAP;

Data Mining (DM) techniques;

Data Mining Tools.

Developed attitudes that enable them to:

recognise the value of DW and BI for a business organisation;

adapt a critical approach to DW and BI technology in a business context;

appreciate the value of DW for effective management support and decision making;

understand the importance and value of BI tool and techniques compared to traditional data analysis techniques;

appreciate the value BI tools and DM for providing knowledge for decision making, in ways unavailable with traditional techniques.

Gained practical skills to:

create dimensional models;

create DW architectures suitable for different organisations and requirements;

interpret results from OLAP and dimensional models;

create data analysis models using BI tools;

interpret results from BI and DM tools.

Demonstrated the communication skills necessary to:

document and communicate DW architectures and BI techniques;

work in a team during DW architecture design and BI model development;

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communicate and coordinate during the team activities.

Assessment

Examination (2 hours): 60%; In-semester assessment: 40%

Contact hours

2 hrs lectures/wk, 2 hrs laboratories/wk