Mollie at Holland Fintech December Meetup
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Transcript of Mollie at Holland Fintech December Meetup
• Online Payments provider• Serving 29.000 active clients• 1/2 of online merchants in the Netherlands• Growing +100% per year for 2 years• Profitable and fully self-financed (no debt or outside capital)
VolumeGrowth2014-2016
2phonesmake1connection
5phonesmake10connections
12phonesmake66connections
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EfficiencyinClientSupportandTeamSize(Pessimis9cView)
Ac-veclientsperSupportAgent
NumberofSupportAgents