www.mobius.eu

“A simple change in the key

process doubles the return on

investment”

-August F. Möbius (1790-1868)

The idea of August Möbius is

considered a touch of genius for

its simplicity.

This touch of genius is why we

chose the Möbius ring as the

symbol of our organisation.

A HISTORY OF STEADY GROWTH

turnover in million €

headcount

0

2

4

6

8

10

12

14

16

18

1997 1999 2001 2003 2005 2007 2009 2011

3

140

43

10

111

1997

Foundation MÖBIUS

Spin off Ughent

Prof.dr.ir.Hendrik Vanmaele

2006

Integration CallMetrics,

CED competence centre

2002

Foundation LoQutus

IT competence centre

27

68

millio

n €

140

Shoulder-to-Shoulder Shoulder-to-Shoulder

OUR VALUES

We strive to operate in true partnership with our customers and our colleagues; co-create

solutions to tackle common goals; stimulate individual strengths to complete our teams; develop

skills and competences of all involved; and empathically grow authentic relationships and

networks.

We strive to demonstrate passion in everything we do; act decisively on our thinking; restlessly

push forward to speed up results; let setbacks strengthen our resolve; and never back down

until we succeed.

Touch down Touch down We strive to take up customer challenges as our own; deliver high impact, high value results; get

to the root cause of any problem; engage with a lean and solution-driven focus; and always add

the icing on the cake.

Guts Guts We strive to encourage initiative at all levels; take up responsibility and ownership in everything

we do; foster innovation and creativity in how we do it; and challenge everything that should be

challenged.

Perseverance Perseverance

focus

we complete your team

results based on facts & figures

2 we complete your team

3 focus

1 results based on facts & figures

OUR DIFFERENTIATORS

We deliver quantitative management decision support. The results we

show our clients are tangible. We offer performance oriented solutions

which we implement in close partnership with our customers.

We differentiate ourselves in the people you work with and pay for. We

go to great lengths to hire and retain the best in class people. A tailor

made team, based on your needs, of highly skilled and experienced

people will support you.

We focus on the things we do best. No more, no less. This keeps

us up to speed and enables fast knowledge sharing with our

partners.

THE MÖBIUS GROUP

3 FIELDS OF EXPERTISE

SUPPLY CHAIN

MANAGEMENT

BUSINESS

PROCESS

MANAGEMENT

BUSINESS

PROCESS ICT

ARCHITECTURE

SUPPLY CHAIN MANAGEMENT

Prepare for Recovery

The Agile SC

S&OP

Integrated

Bus Planning

After Market &

Spare Parts

Lean Operations

Supply Chain

Risk

SC Strategy

& Organization

Sourcing Supply Mgt

Inventory Management

Network Distribution

Forecasting & Demand Mgt

Master Planning & Manufacturing

Customer

Insight Enterprise

Architecture

Organisation

Development

Quality

Management

Performance

Management

Resource

Planning

Risk

Management

Process

Management

BUSINESS PROCESS MANAGEMENT

Governance

BUSINESS PROCESS ICT ARCHITECTS

Enterprise

Architecture

BPMS, ESB, Portal

Lean Software

Development

Bridging the gap

between business modelling and technical modelling

KENNIS PLATFORMEN

SEMINARS

EVENTS

Academic

Research

Forums

Media

Branch Org’s

Advisory Board

Education

Social

MÖBIUS REFERENCES

public public

services services

industry industry

MÖBIUS REFERENCES: SERVICES

customer customer

• 5% reduction of administrative workload

• Shift to commercial activities

• Improved scheduling in contact center

challenge challenge

results results

• Designed strategy map

• Detailed scorecards

• Implementation of a performance tool and

management process

• New front desk reception

• To Be front desk processes and procedures

• Personnel planning and scheduling

• Personnel planning at INBO

• Implementation of performance management at

INBO and Toerisme Vlaanderen

…

• Program and project management

• Detailed implementation plans

• To Be processes

• Coaching & training

Introduction and implementation of

performance management at strategic

and operational level within the Eandis

group

Implementation of several process

improvement projects in light of the BPR

program defined to modernize the

offered financial services.

Redesign of the front desk reception

taking into account different scenario’s

of opening hours, product clustering,

number of desks…

Workload measurement and process

improvement in the different Dexia

Insurance offices and optimization of the

contact center

In partnership with AGO MÖBIUS offers

consultancy services to several

departments of the Flemish government

(INBO, Toerisme Vlaanderen, …)

MÖBIUS REFERENCES: SERVICES

customer customer

• Overview of performance per post office

• Process improvement opportunities

• Suggestions to improve customer satisfaction

challenge challenge

results results

• Workload measurement suite

• Definition of improvement opportunities

• To Be processes

• Design of the service catalogue and SLA’s

• Design of performance dashboards (KPI’s)

• Coaching and training

Quality monitoring of the service

offering in the different post offices

through mystery shopping visits

Reorganization of the financial

department, business/IT alignment and

optimization of financial processes

Design of a mathematical model for

workload measurement and process

optimization

MÖBIUS SC REFERENCES

customer customer

Perform a global inventory optimization

for their 5 Central DCs of Memphis,

Mexico, Singapore, Brazil and

Mechelen.

• Total Inventory Assessment : $170 mio

• Total nr of SKUs : 340.000

• Service improvement with existing investment

• Stock investment optimization of $9 mio

challenge challenge

results results

Optimize the stock distribution model

and rethink the inventory target setting

of the different locations in the

European distribution network.

• Real Multi-Echelon Model Simulation

• 150 mio € inventory (125 mio € SS)

• 34,5 mio € SS reduction or 28%

Reduce the spare parts inventory at

Ijmuiden (NL), while keeping or

improving the current service.

• Total Spare Parts inventory of 70 mio €.

• 34% potential Inventory Reduction

• 8% Customer Service Improvement

Analysis of inventory optimization

potential for the spare parts business

and knowledge transfer regarding

Inventory Optimization to ABB

Robotics Division.

• Total network of 20 sites Globally

• Analysis of the 2 major sites (US/D) (13 mio €)

• Potential inventory savings of 3 mio €

• Clear recommendations for improvements

A Multi-Echelon analysis to optimize

the added value of central safety stock

in a 2-echelon distribution system.

• Long term client – EMEA

• Single Echelon Inventory reduction of 30%

• Later stage MEO Inventory reduction of 20%

LOQUTUS REFERENCES

customer customer

Creation of a program definition for the

formal determination and

documentation of Enterprise

Architecture.

• Wind up of the program definition of EA within

little time.

• Instant composition of the project team for

effective implementation of EA

challenge challenge

results results

Coaching and support regarding the

set up of an improved development

process and development platform via

SOA governance and technical

coaching.

• Approach with a focus on an advanced yet

feasible methodological structure based on

TOGAF

• Creation of solutions based on the

requirements of the business

• Additional technological insights for the

developers

• Open up legacy

Installation of the various

functionalities of the Halteserver,

implemented according to the concept

of services and service components.

• Contribution to the strategic goal of De Lijn to

improve the quality and timing of the

information towards the passengers

significantly.

• Scalable and central manageable solution

• Easy to extend with other information channels

LOQUTUS REFERENCES

customer customer

Set up of the OVAM Enterprise Portal,

ranging from analysis over realisation and

migration of the old portal to the

management of the current portal.

• No more morbid growth, consolidation

websites via portal

• Dynamic portal with ability to respond to new

trends

• Manageable and efficient environment

• Improved exchange with target group

challenge challenge

results results

Digitization of the New Product Approval

(NPA) process, which precedes every new

tire for every new type of vehicle.

• Substantial improvement efficiency

• Swifter time to market

• Processes more transparent

• Increase user satisfaction