Module_1_ISO26000
-
Upload
joana-rizza-bagano -
Category
Documents
-
view
214 -
download
1
description
Transcript of Module_1_ISO26000
-
Module -1
General concept and scope of ISO 26000 and terms and definitions
Project code: 15-IN-06-GE-TRC-A-01
Self learning e-Course on ISO 26000:2010-Guideline on Social Responsibility
Course Developed by
Timing and duration: July 30 September 2015
-
Learning objectives
-About and ISO and standards
-Gather fair understanding of social responsibility( what, why SR?)
-Introduction and overview of ISO 26000: 2010guidance on social responsibility
-Learn the benefits of implementing this standards?
-Scope of this international standard, limitations andexclusions.
-Definition of key terms
-Example and case studies
Module 1, self-learning e-course, ISO26000:2010 2
-
Course content
Slide no ISO 26000 Ref clause /chapter
Content
4-13 Introduction Introduction to social responsibility
14-25 Introduction ISO 26000:2010
26-28 1 Scope of the standard, limitations and exclusion
29-30 - Example
31-33 2 Terms and Definitions
34-35 - Example
Module 1, self-learning e-course, ISO26000:2010 3
-
Introduction to social responsibility
-
Some powerful thoughts
*** Corporate Social Responsibility is the continuing commitment by business tobehave ethically and contribute to economic development while improving the qualityof life of the workforce and their families as well as of the local community and societyat large. World Business Council For Sustainable Development
*** Meets the needs of the present without compromising the ability offuture generations to meet their own needs - Brutland Commission- 1987
the concept of needs, in particular the essential needs of the world'spoor, to which overriding priority should be given; andthe idea of limitations imposed by the state of technology and socialorganization on the environment's ability to meet present and futureneeds.
*** A business that makes nothing but money is a poor business Henry Ford.
5Module 1, self-learning e-course, ISO26000:2010
Introduction to Social Responsibility
-
Evolution of Social
responsibility building Blocks
Public pressureEnvironmentISO 14000
Organizational core valuesEthics, community, citizenship, workforce, public health, safety
Charitable goodwill / Philanthropy
Governance
QualityISO 9001
Baldrige criteria
Economic Criteria
Globalization and Risk
There has been consistent development and progression for addressing socially responsible business and eventually ISO 26000:2010 published to integrate and apply SR in a holistic manner
OECD guide on CSR for MNC
Social Responsibility started with Philanthropy /charity and getting nurtured towards sustainable development ..
Evolution process
6Module 1, self-learning e-course, ISO26000:2010
Introduction to Social Responsibility
-
The concept of social responsibility
The elements that characterize Social Responsibility are:
It is voluntary nature enterprises voluntarily adopt socially responsibleconduct by going beyond their legal obligations;
The fact that it is an integral part of company management;
The fact that SR actions are systematic not occasional;
Its link with the concept of sustainable development;
Its consideration of the impact of business operations on society.
It is also important to underline that SR cannot substitute for the role ofgovernment.
It is also important to underline that SR cannot substitute for the role ofgovernment.
7Module 1, self-learning e-course, ISO26000:2010
Introduction to Social Responsibility
-
Responsibility of an organization for the impacts of its decisions and activities on society and the environment , through transparent and ethical behaviors that
Contribute to sustainable development including health and welfare of the society;Takes into account the expectations of stake holders Is in compliance with applicable law and consistent with international norms of behavior and is integrated throughout the organization and practiced in its relationships
The objective of social responsibility is to contribute to sustainable development.
A concept whereby companies integrate social, economic and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntarily basis
NOTE 1 Activities include products, services and processes.NOTE 2 Relationships refer to an organization's activities within its sphere of influence.
What is social responsibility? ISO 26000:2010
8Module 1, self-learning e-course, ISO26000:2010
Introduction to Social Responsibility
-
What is SR?
9
Economic
Social Environmental
Triple bottom line (People ( society) , Planet (environment) and Profit ( economic))
meets the needs of the present without compromising the
ability of future generations to meet their own needs.
Triple bottom line is an accounting framework with three parts: social, environmental (or ecological) and
economic. These three are also called the three Ps: people, planet and profit, or the "three pillars of
sustainability"
Module 1, self-learning e-course, ISO26000:2010
Introduction to social responsibility
-
Why SR?
Legal obligation
Pressure from corporate
Customer requirements
Reputation and public image
Employees morale
Ethical reason
Etc..
Why an organization needs to implement practices to manage SR?
Managing SR Performance
Demonstrating SR Performance
10
Stakeholders
Because stakeholders are interested to know about such as
are addressed. Stakeholders wound want organization to demonstrate
the interest as they may have in a particular organization.
Module 1, self-learning e-course, ISO26000:2010
Introduction to Social Responsibility
-
Financial Performance
Social responsible business
Why SR? The stakeholders are not only concerned with
what is delivered ? ( means product and services) they arealso becoming more and more concerned about how it is delivered ( means governance ,Processes)
-Organizational governance and processes impacts reputation, brand image, credibility, trust, access to capital, investment etc.
-Financial performances and responsible business go hand in hand
11Module 1, self-learning e-course, ISO26000:2010
Introduction to Social Responsibility
-
Because organization
face pressure from all
spheres of life such as
Globalization- availability of instant communicationmeans, media, NGOs, pressure groups
Global nature of social, environmental, health and safetyissues
Community right-to-know, pressures from consumers,donors, investors,
Greater visibility of supply chain
Economic and financial crisis, significant impact on morevulnerable groups
Greater stake holders pressure to demonstrate socially responsible performance
Why SR?
12Module 1, self-learning e-course, ISO26000:2010
Introduction to social responsibility
-
International convention &
instruments behind SR
The united nation convention againstcorruption- December 2005
The Rio declaration on environment anddevelopment -1992
The ILO declaration on fundamentalprinciples and rights to work-1998
13Module 1, self-learning e-course, ISO26000:2010
Introduction to Social Responsibility
-
Introduction: ISO 26000:2010
-
ISO i.e. International organization for standardization based in Geneva andis into developing standards, some of the key highlights are as follows
ISO has 163* member countries, representing 98% of the world economy and97% of its population. (ISO- annual report 2008).
ISOs portfolio of over 18400* standards provides business, government andsociety with practical tools for all three dimensions of sustainabledevelopment: economic, environmental and social.
ISO standards make a positive contribution to the world we live in.
ISO only develops standards.
An ISO international standard represents a global consensus on the state ofthe art in the subject of that standard.
15Module 1, self-learning e-course, ISO26000:2010
ISO 26000:2010
-
ISO 26000 history and
stage of development
Standard developed by the international standardorganization which comprises the standard-settingbodies in 162 countries
The text was adopted in Sept. 2010 with 93% of thevotes of the participating countries
Work on ISO 26000 began in 2005
Standard published on Nov. 1, 2010
16Module 1, self-learning e-course, ISO26000:2010
ISO 26000:2010
-
What will ISO 26000 achieve ?
ISO 26000 will integrate international expertise on socialresponsibility what it means, what issues an organizationneeds to address in order to operate in a socially responsiblemanner, and what is best practice in implementing SR.
Standards Tomorrow
Good intention
Good actions
The standard will help in transforming
17Module 1, self-learning e-course, ISO26000:2010
ISO 26000:2010
-
ISO 26000 is a document formatted in the form ofguideline , which do not specify requirements for amanagement system, and in which different items arefound in different paragraphs of chapters
Definition and
Structure of ISO 26000
18Module 1, self-learning e-course, ISO26000:2010
ISO 26000:2010
-
ISO 26000 is a system standard, but not a managementsystem standard.
ISO 26000 will provide background, definitions,recommendations / advice as to how to behave, whatmeasures to take, what to take into consideration, whatto conform to, i.a. advice as to what to implement in themanagement system to be socially responsible.
ISO 26000 is not a certification standard:
There will be no such thing as an ISO 26000certification
A system standard,
but advisory only
19Module 1, self-learning e-course, ISO26000:2010
ISO 26000:2010
-
Benefits of SRLegislative Framework
Benefits
of SR
Winning new
businesses
Enhancing your
influence in the
industry
Attracting,
Retaining and
Maintaining a happy
workforce
Increase in
customer retention
Differentiating
yourself from the
competitor
Saving money
on energy and
operating cost
Access to funding
opportunities
Media interest
and good
reputation
Enhanced
Relationship with
stakeholders
20Module 1, self-learning e-course, ISO26000:2010
ISO 26000:2010
-
Contentsof
ISO 26000
Introduction
1. Scope
2. Terms and definitions
3. Understanding social responsibility
4. Principles of social responsibility
5. Recognizing social responsibility and engaging stakeholders
6. Guidance on social responsibility core subjects
7. Guidance on integrating social responsibility into anorganization
- Annex - Voluntary initiatives and tools for socialresponsibility- Bibliography
21Module 1, self-learning e-course, ISO26000:2010
ISO 26000:2010
-
22Module 1, self-learning e-course, ISO26000:2010
-
Seven principle of social responsibility
Organization should be accountable for its impact on society, the economy and the environment
An organization should be transparent in its decision and activities that impact the society and the environment
Organization shall behave ethically
Organization should respect, consider and respond to the interest of stakeholders
Organization should accept and respect for the rule of the law is mandatory
Organization should respect international norms of behavior, while adhering to the principles of respect for the rule of the law
Organization should respect human rights and recognize both their importance and their universality
Accountability
Respect for human rights
Transparency
Ethical behavior
Respect for stakeholders interest
Respect for the rule of the law
Respect for the international norms of behavior
Module 1, self-learning e-course, ISO26000:2010 23
ISO 26000:2010
-
Organizational
governance
Fair Operating Practices
Consumer Issues
Community Involvement and
Development
Human Rights
Labor practices
The Environment
-Due diligence-Risk Situations-Prevention of complicity-Infringement remedy-discrimination-civil and political rights-Economic, social and cultural rights-Rights at work
-Involvement with communities-Education and culture- Job creation and skills development-Technology development and technology access-Wealth creation and income-Health-Investment in society
-Fair Marketing practices-Health protection and consumer safety -Sustainable consumption-After sales service, assistance and resolution of claims and litigation-Confidentiality of consumer privacy-Access to essential services-Education and awareness
-Employment-Working condition and social protection
-Social dialogue-Health and safety- Human capital development
-Pollution prevention-Sustainable use of resources-Climatic change and mitigation-Protection of bio-diversity and rehabilitation of natural habitants
-Fight against corruption-Responsible political engagement -Fair competition--Promotion of CSR in the sphere of influence-Respect property rights
There are six core subjects and related issues for social responsibility as follows
Module 1, self-learning e-course, ISO26000:2010 24
ISO 26000:2010
-
Social responsibility can be integrated by applying following practices
Communication in Social Responsibility
Reviewing and Improving an origination's actions and
practices
Enhancing credibility regarding social
responsibility
Understanding the SR of the Organization
The Relationship of an organization's and
characteristics of SR
Voluntary Initiatives for Social Responsibility
Participate in relevant initiatives and measure
their effects
Macroscopic analysis of the context in which the
organization , stakeholders, concerns, structure, and governance interrelated
-Role of communication-Characteristics of information-Types of Information- Dialogue with stakeholders
-Due Diligence-Sphere of Influence-Determine importance and relevance of the action areas-- Establish priorities
-Method to improve SR-Improve the credibility of reports-Conflict resolution with stake holders
-Monitor activities in SR performances- Review progress and performances-Improving the reliability of data collection-Improve performance
25Module 1, self-learning e-course, ISO26000:2010
ISO 26000:2010
-
Clause 1: Scope of the standard, limitations
and exclusion
-
Scope of this international
standard, limitations
and exclusions.
This International Standard provides guidance to all types oforganizations, regardless of their size or location, on:
a) concepts, terms and definitions related to social responsibility;
b) the background, trends and characteristics of social responsibility;
c) principles and practices relating to social responsibility;
d) the core subjects and issues of social responsibility;
e) integrating, implementing and promoting socially responsiblebehavior throughout the organization and , through its policiesand practices, within its sphere of influence;
f) identifying and engaging with stakeholders; and
g) communicating commitments, performance and otherinformation related to social responsibility.
27Module 1, self-learning e-course, ISO26000:2010
Scope of the standard, limitations and exclusion
-
This International standard is intended to assist organizations in contributing
- To promote sustainable development
- To provide practical guidance related to operationalise SR, identifying andengaging with stakeholders, and enhancing credibility of reports and claims madeabout SR;
- Going beyond legal compliances & recognizing compliances as a fundamental duty
- To promote common terminology in the SR field and broaden awareness of SR.
- It is not intended to reduce any government's authority to address the SR oforganizations; it is not intended to be a non-tariff barrier to trade(WTO)
- Compliment other instruments and initiatives of SR and not to replace them
- To be consistent with and not in conflict with existing documents, internationaltreaties and conventions and existing ISO standards;
In applying this international standard, it is advisable that an organization take intoconsideration of the following dimensions
Societal Environmental Legal
Cultural Political Organizational diversity
Differences in economic conditions
Consistent with internal norms of behavior
28Module 1, self-learning e-course, ISO26000:2010
Scope of the standard, limitations and exclusion
-
Example Aditya Birla Centre for Community Initiatives and Rural Development has identified following scoping areas as a part of their SR polices and program
29
http://www.adityabirla.com/csr/overview
Module 1, self-learning e-course, ISO26000:2010
-
Exercise -1
1- Categories the various initiatives under 3P )Planet, People and Profit).
2. What are environmental initiatives?
3. What are the three important stakeholders issues you think are missing as you navigate through their website. http://www.adityabirla.com/csr/overview
30Module 1, self-learning e-course, ISO26000:2010
-
Clause 2: Terms and definitions
-
Terms and definitions
Accountability
State of being answerable for decisions and activities to theorganization's governing bodies, legal authorities and, more broadly, itsstakeholders.
Due diligence
Comprehensive, proactive process to identify the actual and potentialnegative social, environmental and economic impacts of an organization'sdecisions and activities over the entire life cycle of a project ororganizational activity, with the aim of avoiding and mitigating negativeimpacts
Impact of an organization
Positive or negative change to society, economy or the environment ,wholly or partially resulting from an organization's past and presentdecisions and activities
Environment
Natural surroundings in which an organization operates, including air,water, land, natural resources, flora,
fauna, people, outer space and their interrelationships
32Module 1, self-learning e-course, ISO26000:2010
Terms and definitions
-
International norms of behavior
Expectations of socially responsible organizational behavior derived from customary international law,generally accepted principles of international law, or intergovernmental agreements that are universally ornearly universally recognized
Sustainable development
Development that meets the needs of the present without compromising the ability of future generationsto meet their own needs
NOTE: Sustainable development is about integrating the goals of a high quality of life, health and prosperitywith social justice and maintaining the earth's capacity to support life in all its diversity. These social,economic and environmental goals are interdependent and mutually reinforcing. Sustainable developmentcan be treated as a way of expressing the broader expectations of society as a whole.
Sphere of influence
Range/extent of political, contractual, economic or other relationships through which an organization hasthe ability to affect the decisions or activities of individuals or organizations
33Module 1, self-learning e-course, ISO26000:2010
Terms and definitions
-
As a part its social responsibility Philips innovate products which are environmental friendly, consume less energy and safeguards health and safety issues
Example
34Module 1, self-learning e-course, ISO26000:2010
-
Exercise-2
1- What are the features of product innovation in the picture/ case study you find?
2. How many peoples life and by what time they plan to improve?
3. Do you think energy saving products are eco friendly products?
35Module 1, self-learning e-course, ISO26000:2010