Module Eight: Review Questions 1. What are the abilities that are necessary to complete a job?...
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Module Eight: Review Questions 1. What are the abilities that are necessary to complete a job? a)Behavior b)Experience c)Skills d)Education 2. Requirements are determined by ______. e)Age f)Encouragement g)Position h)Documentation 3. Unmet expectations are opportunities for ______. a)Help b)Improvement c)Development d)Growth 4. Excelling expectations are opportunities for _______. e)Help f)Improvement g)Development h)Growth
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Transcript of Module Eight: Review Questions 1. What are the abilities that are necessary to complete a job?...
Module Eight: Review Questions
1. What are the abilities that are necessary to complete a job?
a) Behaviorb) Experiencec) Skillsd) Education
2. Requirements are determined by ______.
e) Agef) Encouragement g) Positionh) Documentation
3. Unmet expectations are opportunities for ______.
a) Helpb) Improvementc) Developmentd) Growth
4. Excelling expectations are opportunities for _______.
e) Helpf) Improvementg) Developmenth) Growth
Module Eight: Review Questions
5. Why document verbal expectations?
a) Hold employees accountableb) Remind employees about
conversationsc) Remind yourself about conversationsd) Encourage better behavior
6. What is a benefit of verbal expectations?
e) Time out of the officef) Better accountabilityg) Answer questionsh) Encourage better behavior
7. What changes need to be put in writing?
a) Job descriptionb) Questionsc) Feedbackd) Journal entries
8. When should a job description be written?
e) When the job changesf) During evaluationsg) Before the job is filledh) After surveys
Module Eight: Review Questions
9. Who gave the manager the idea about personal goals?
a) Customerb) Another managerc) Supervisord) HR
10. How behind was the manager from goal?
e) 15 percentf) 20 percentg) 50 percenth) 10 percent
Module Eight: Review Questions
1. What are the abilities that are necessary to complete a job?
a) Behaviorb) Experiencec) Skillsd) Education
2. Requirements are determined by ______.
e) Agef) Encouragement g) Positionh) Documentation
3. Unmet expectations are opportunities for ______.
a) Helpb) Improvementc) Developmentd) Growth
4. Excelling expectations are opportunities for _______.
e) Helpf) Improvementg) Developmenth) Growth
Module Eight: Review Questions
5. Why document verbal expectations?
a) Hold employees accountableb) Remind employees about
conversationsc) Remind yourself about conversationsd) Encourage better behavior
6. What is a benefit of verbal expectations?
e) Time out of the officef) Better accountabilityg) Answer questionsh) Encourage better behavior
7. What changes need to be put in writing?
a) Job descriptionb) Questionsc) Feedbackd) Journal entries
8. When should a job description be written?
e) When the job changesf) During evaluationsg) Before the job is filledh) After surveys
Module Eight: Review Questions
9. Who gave the manager the idea about personal goals?
a) Customerb) Another managerc) Supervisord) HR
10. How behind was the manager from goal?
e) 15 percentf) 20 percentg) 50 percenth) 10 percent
