Module 6: FLOSS Trainingict-innovation.fossfa.net/files/PresentationModule6_v1_0.pdfto become a...

Created by [Author/Institution] for the programme ict@innovation of InWEnt & FOSSFA, for more information see www.ict-innovation.org. / Provided under a Creative Commons Attribution-Share Alike 3.0 Germany License. Copyright: FOSSFA & InWEnt

Module 6: FLOSS Training Created by: Arnold Pietersen and Celso Timana

for ict@innovation, FOSSFA/InWEntVersion / Date :4.0 /30-10-2009

Provided under a Creative Commons Attribution-Share Alike 3.0 Germany License / Copyright: FOSSFA & InWEnt

http://www.ict-innovation.org/


Learning Objectives• Participants should understand the requirements

to become a FLOSS trainer• Participants should identify the opportunities that

exist for FLOSS training as a business• Participants should be equipped with the

knowledge and skills to organise FLOSS training• Participants should appreciate the importance of

Open Educational Resources• Participants should understand the crucial role of

communication



Topic 6: Workshop Overview• How to be a FLOSS Trainer• FLOSS Training as a Business• Organising Trainings• Open Educational Resources and Open

Content• Communication



1. How to be a FLOSS Trainer• FLOSS trainer characteristics

• Types of training interventions



Exercise 1Reflect on training you

have attended.

Note ONE aspect which was good about the training and ONE aspect which was

not so good about the training.



FLOSS Trainer Characteristics• Ability to communicate• FLOSS practical experience• Engage participants• Passion for training• Self-directing in learning• Understand the nature of FLOSS



Types of Training Intervention• Those with technical knowledge of FLOSS

but no training experience

• Those with training experience but no FLOSS technical knowledge

• Those with training experience and FLOSS technical knowledge, but have not trained other trainers



Exercise 2

Provide three qualities a good trainer should have



2. FLOSS Training as a Business• Identifying FLOSS Business

Opportunities• Case Study• Identifying Training Opportunities• Marketing of Training Courses• FLOSS Certifications



Case Study• Case Study of CECS• Case study of CENFOSS



Identifying Training Opportunities• Surveys• Identify popular applications• Subscribe to newsletters• Attending conferences including ICT conference• Access market reports• Identify FLOSS applications that may satisfy

market needs• Participate in relevant tenders• IT Exhibitions



Marketing of Training Courses• Adverts in newspapers• Register and contribute in forums,

mailing lists• ICT conferences• Contributing articles• Website presence• Organise events



Exercise 3

Discuss FLOSS training opportunities in your country or institution



Exercise 4

List ways how FLOSS can be marketed in your country.



FLOSS Certifications• SAIR Linux

www.linuxcertification.org • Red Hat Certified Engineer

www.redhat.com/certification/rhce/ • OpenICDL

www.openicdl.org.za/ • Linux Professional Institute Certification

www.lpi.org • Ubuntu Certified Professional

www.ubuntu.com/training/certificationcourses


http://www.linuxcertification.org/

http://www.redhat.com/certification/rhce/

http://www.openicdl.org.za/

http://www.lpi.org/

http://www.ubuntu.com/training/certificationcourses


FLOSS Certifications• Novel Linux Certified Engineer www.novell.com/training/certinfo/cle/


http://www.novell.com/training/certinfo/cle/


Exercise 5

List FLOSS certifications or FLOSS training that you are

aware of in your country



3. Organising Trainings• Course design and curriculum development• Course material development• Licensing of course material• Preparing yourself for class• Preparing your training room• Beginning the training session• Ending your training session



Organising Training• Explore curricula for commercial equivalent

software• Develop course outline and lesson plans • Unit standards• Learning objectives and outcomes• Adapt where feasible



Naming a CourseExample 1

– Workshop on creating a customised Spreadsheet

– Workshop on Spreadsheet ConceptsExample 2

– Project Management using Open Workbench– Create a Project Plan on the Computer using

Open Workbench



Course Material Development• Peer-review• Relevant exercises• Graphically-rich• Course material layout• Licensing• Translation• Facilitators guide• Take lessons from commercial world



Licensing of Course Material• Creative Commons

– Some rights reserved

• Free Documentation License– Relates to manuals, texbooks, etc



Preparing Yourself for Class• Yourself, trainees, classroom• Work on presentation

– Mirroring → Verbal → Desert run → Dry run• Rehearsal• Timing• Notes• Materials and props



Beginning the Training Session• Address expectations

– Discuss facilities– Provide participants with the schedule or write

schedule on board– Preview training material– Introductions

• Ending your training session– Discuss “what's next”– Advertise continuing support



Exercise 6

Develop a checklist for organising training



Exercise 7

A person in a training session seems distant and not

interested in the course.

As a trainer, what will you do?



4. Open Educational Resources and Open Content

• Open Educational Resources

• Open Content



Open Educational Resources• Offered freely and openly for anyone to use• OER includes:

– Learning content– Tools for the creation and adaptation of open

learning content– Implementation resources

• Best Practices– Open and inclusive ethos– Frequent releases and updates– Large support network



Open Educational Resources...ctd• WikiEducator – www.wikieducator.org

• FLOSS Manuals - www.flossmanuals.net

• FHSST - http://www.fhsst.org/

• Siyavula - www.siyavula.org.za


http://www.wikieducator.org/

http://www.flossmanuals.net/

http://www.fhsst.org/

http://www.siyavula.org.za/


Open Content• Any kind of creative work published in a

format that explicitly allows for copying and modifying of its information by anyone

• Open Knowledge Definition gives a set of conditions for openness in knowledge in much the same way as the Open Source Definition for open source software



Exercise 8

Develop a list of OER/open content websites for

FLOSS/ICT courses/software

Visit the Internet



5. Communication• The four learning styles• Presenting information• Questioning techniques• Using your body effectively• Building rapport with eye contact• Enhancing voice quality



Learning Styles ...ctd • Concrete Experiencer

– Experience-based approach to learning– Learns best from specific examples

• Reflective Observer– Impartial and reflective approach to learning– Learns best from situations that allow impartial

observation



Learning Styles ...ctd• Abstract Conceptualisers

– Analytical and conceptual approach to learning– Learns best from impersonal situations and

theory

• Active Experimenters– Approach to learning is pragmatic and practical– Learns best from projects and trying it out



Learning Styles ...ctd



Exercise 9

Complete the Trainer Type Inventory



Trainer Type Inventory• Listener

– Creates affective learning environment– Reads non-verbal behaviour– Is practical

• Director– Creates perceptual learning environment– Tells participants what to do– Limits and controls participation



Trainer Type Inventory … ctd• Interpreter

– Creates symbolic learning environment– Share ideas but not feelings– Use theory as foundation

• Coach– Creates behavioural learning environment – Involves participants– Use participants as resource



Non-Verbal Communication

• Conveys interpersonal attitudes and emotions

• Do have an open posture– Don’t cross your arms

• Do smile– Don’t frown

• Do maintain eye contact– Don’t look away or stare at one person



Non-Verbal Communication … ctd

• Do look at the person– Don’t point with the finger

• Do have a relaxed appearance– Don’t appear tense and anxious

• Do have open palms– Don’t clench your fist

• Do have hands at side– Don’t have hands in pockets



• The DO part encourages openness, trust, relaxed interaction

• The DON’T part encourages defensiveness, mistrust, anxiety

Non-Verbal Communication … ctd



Presenting Information• Coaching

• Interactive Lecturing



Coaching• Think like a coach• Prepare the trainees• Focus on the basics • Don't give away answers• Don't press the keys• Reinforce the strengths and build on

success



Interactive Lecturing• Have a plan• Use your eyes• Use your voice • Use your presence• Stay conscious• Using questioning• Build on what is already known



Using Your Body Effectively• Facial expression

– Smiling• Posture

– The way you stand• Gestures

– Use of natural movements• Movement

– Moving around• Proximity

– Distance from others



Building Rapport With Eye Contact• Length of eye contact• Movement of eyes• Search for friendly eyes• Some habits to avoid

– Talking to the ceiling– Talking to the board– Clutching your training manual



Enhancing Voice Quality• Pace

– How long a sound last• Projection

– Direction of the voice• Articulation

– Pronouncing words• Pitch

– Normal range of the voice• Inflection

– Convey meaning



Exercise 10

List some of the purposes for asking questions



Types of Questions• Whole group• Individual• Pass• Reword and ask again• Rhetorical• Testing questions



Handle Responses to Questions

• Deal with those which are relevant now and others later

• Accept questions at any time• Do not bluff; you will be caught out• Build on participants words



Transactional Analysis• Provides useful model for understanding

and improving communication

• OK to assume any of the role depending on circumstances



Transactional Analysis … ctd• Child ego state

– can be compliant or rebellious

• Parent ego state– critical or nurturing

• Adult ego state– unemotional thinking– engage in problem-solving



Tackling Stage Freight• Obtain information about group• Introduce yourself as delegates arrive• Focus on audience, not yourself• Recognise that you should feel a bit nervous• Cut down on caffeine• Arrive early• Spend a few minutes alone before the session• Know what you’re going to say first• Have enough rest the night before• Comfortable clothing and shoes



Exercise 11List a good quality you have

which makes you a good communicator

List an area you think can be improved in terms of your

communication skills



Communicate Effectively• Be seen and heard by all participants when

speaking

• Ensure that your pace and level is suitable for the group

• Ensure that your manner is professional, approachable and respectful to participants

• Give participants adequate time to answer questions



Communicate Effectively• Tone and language is sensitive to race,

class and gender• Use open-ended questions from time to

time• Encourage participants to ask questions

and offer comments of their own• Ensure that all participants can see and

hear one another



About ict@innovationThe ict@innovation programme builds capacities in African small and medium ICT enterprises to make a business with Free and Open Source Software (FOSS). ict@innovation aims to encourage the growth of African ICT industries, particularly in Southern and East Africa, through three main actions: spreading FOSS business models for enterprises in Africa, fostering FOSS certification and supporting innovative local FOSS applications for social and economic development. ict@innovation is a partnership of FOSSFA (Free Software and Open Source Foundation for Africa) and InWEnt - Capacity Building International (Germany). The programme focuses on Free and Open Source Software (FOSS) as a key technology to drive innovation, add local value and create sustainable and affordable ICT-solutions. With financial support by: the German Federal Ministry for Economic Cooperation and Development (BMZ) and the Open Society Initiative for Southern Africa (OSISA). License: Creative Commons Attribution-Share Alike 3.0 GermanyCopyright for this version: FOSSFA & InWEnt About the Creative Commons Attribution-Share Alike 3.0 Germany License: You are free to copy, distribute, transmit and adapt the work under the following conditions: 1) Attribution: You must attribute the work in the manner specified by the author or licensor (but not in any way that suggests that they endorse you or your use of the work). 2) Share Alike. If you alter, transform, or build upon this work, you may distribute the resulting work only under the same, similar or a compatible license. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/de/deed.en or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

Please note that this license requires attribution of all authors in future versions, and should include the following attribution: "Created during the initiative "ict@innovation - Creating Business and Learning Opportunities with Free and Open Source Software in Africa", a programme of FOSSFA and InWEnt – Capacity Building International, Germany For more information see www.ict-innovation.org. Reference number : 1702900100. / Under the license, the copyright holder (FOSSFA & InWEnt) do not endorse any previous or future versions of the material or the use of the work."

Please also note the following indications and disclaimers:- All trademarks mentioned in this document and potentially protected by third parties shall be subject to the unqualified provisions of the pertinent trademark law and property rights of the registered owner. - Under the license, InWEnt / FOSSFA do not endorse any previous or future versions of the material or the use of the work.- This document has been produced with the financial assistance of the German Federal Ministry for Economic Cooperation and Development (BMZ) and the Open Society Initiative for Southern Africa (OSISA). The contents of this document are the sole responsibility of the authors and can under no circumstances be regarded as reflecting the position of the BMZ.-In addition to the attribution under the license, FOSSFA & InWEnt would kindly request a brief notice in case of use of the material indicating context of use/ modification and number of people reached. Please give us a feedback at ict[at]inwent.org.


Module 6: FLOSS Trainingict-innovation.fossfa.net/files/PresentationModule6_v1_0.pdfto become a...

Documents

Transcript of Module 6: FLOSS Trainingict-innovation.fossfa.net/files/PresentationModule6_v1_0.pdfto become a...