MODULE 1. Organization and Management

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    ORGANIZATION

    AND

    MANAGEMEN

    T

    MODULE 1

    N-211

    Phresmerfi D. Noval, RN

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    T

    THE AIM OF THISSESSION:

    Discuss the basic concepts ofOrganization and Management

    Discuss the different theories ofmanagement:

    Scientific Management TheoryBureaucracyHuman RelationsTheory of Motivation HygieneTheory X and Theory YTheory MTheory Z

    Total Management Theory (TQM)

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    Theories of Organizationq Classical Theory

    q Technological Theory

    q Modern System Theory Approaches on Management

    q Systems Approach

    q Contingency Approach

    THE AIM OF THISSESSION:

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    What isOrganization?

    structure

    peo

    ple

    tasks

    techniq

    ues

    Form ofdepartments,hierarchy and

    committees

    Skills,attitudes,social

    interactions

    goals

    method

    s

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    What is Management?

    Resources

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    Organizations and

    Management

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    Mana

    gementtheories

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    Aim:

    1) Determinescientifically the best

    method for performingany task and forselecting and motivating

    workers.2) To increase theproductivity

    Scientific Management Theory(by Frederick W. Taylor)

    Observations

    lacked work

    standards, Job mismatch

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    CONTRIBUTION

    p

    ro

    duct

    Efficiencytechniqu

    esapplication

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    DISADVANTAGE

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    BUREAUCRATIC THEORY

    Max Weber TYPES OF AUTHORITY

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    Bureaucracycharacteristics

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    ADVANT

    AGE

    DISADVA

    NTA

    GE

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    Human Relations

    Elton Mayo HAWTHORNE STUDIES

    HAW

    THORNE

    E

    FFEC

    T

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    Principles of HumanRelations Approach

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    WHAT ARE THE DIFFERENCES?

    GROUP A GROUP B

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    WHAT ARE THE DIFFERENCES?

    GROUP A GROUP B

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    WHAT ARE THE DIFFERENCES?

    GROUP A GROUP B

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    WHAT ARE THE DIFFERENCES?

    GROUP A GROUP B

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    WHAT MAKES

    THEDIFFERENCE?

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    WHAT ISMOTIVATION?

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    What is Motivation?

    Derived from Latin word,movere, meaning tomove.

    Motivation is a generalterm applying to the entire

    class ofdrives, desires,needs, wishes, and similarforces

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    MOTIVATION IS..

    WhyWE DO SOMETHINGAND DONT DOOTHERS

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    MOTIVATION CAN BE.

    EITHER POSITIVE OR NEGATIVE

    i i i

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    Motivation HygieneTheory

    According to Herzberg,dissatisfiers are notmotivators. They are also

    called maintenance, hygiene,or job context factors

    Satisfiers are motivators

    related to job content

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    HERZBERGS HYGEINE THEORY

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    THE OPPOSITE

    OF SATISFACTIONIS

    NO SATISFACTION

    The opposite

    ofDissatisfactionisNo Dissatisfaction.

    D

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    Theory X and

    Theory Y

    DouglasMcGregor

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    Theory X and Theory

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    Theory X and TheoryY

    Theory X and Theory Y :Assumptions about the nature ofpeople Example of Theory X

    Average human beings have an inherentdislike of work and will avoid it if theycan

    Example of Theory Y The expenditure of physical effort and

    mental effort in work is as natural asplay or rest

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    THEORY Z

    HYBRID ofTYPE A and TYPE JOrganizations

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    TH

    EOR

    YZ

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    Total Quality

    ManagementTheory(TQM)

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    Total Quality

    description of the culture, attitudeand organization of a company that

    strives to provide customers withproducts and services that satisfytheir needs

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    TQM elements

    ethics integrity trust

    RECOGNITI

    ON

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    Theo

    riesof

    o

    rganization

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    Classical theory

    The classical theory is based on the following threeassumptions:

    1. The relationship between employees and

    management is defined2. Workers treated as economic man who canbe motivated by means of money only.3. Workers considered as a product of means of

    production.

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    Technological theory

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    ApproachesonMa

    nagement

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    Basic

    ManagerialRoles

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