Modernising - Ultima Business Solutions · Workspace Strategy + Getting Started with Digital...

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Modernising your Digital DNA Through Ultima’s Workspace Strategy engagement and targeted proof of concepts, our consultants are able to take you through the journey to defining the optimal target state for your organisation. Together with our licensing specialists, we can determine the most appropriate subscriptions and agreements to suit your emerging business needs and help you plan for the upcoming transformation, ensuring that business value is realised in a pragmatic way. With the strategy defined, our team of Modern Workspace specialists can then go on to design, deliver migrate and even manage your new end user computing environment. Workspace Strategy + Getting Started with Digital Workspace The aim of this engagement is to assist organisations in making the right strategic decisions relating to their workplace environment. It focuses on all aspects of the end user computing stack including platform and workspace, applications and data, identity, mobility management, and telephony and collaboration. The strategy is designed to deliver tangible cost efficiencies through technology consolidation and real business benefit through improved working practices and enhanced security and mobility. Who Are We? Head Office Gainsborough House Manor Park, Basingstoke Road Reading, Berkshire, RG2 0NA 0333 015 8000 [email protected] www.ultima.com © Ultima Business Solutions 2017 Office 365 Delivers productivity and messaging applications to any device from the cloud, enabling flexibility and mobility. Microsoft App-V Delivers virtualised applications to various platforms at once, reducing management overhead and improving user experience Microsoft EM+S Includes Intune, Azure Active Directory and Azure Information Protection to secure PCs and mobile devices, user identities and data Ivanti Environment Manager Provides a consistent user environment across various endpoints and platforms enabling user mobility and increasing end user experience Ultima uLogon Developed by Ultima in-house to provide customised end user environment management across various endpoints and platforms Windows 10 A contemporary operating system with security and mobility at its core, and which brings simplified imaging and management capabilities. VMware Workspace ONE Includes VMware AirWatch and VMware Identity Manager to secure PCs, mobile devices and user identities in a simple and secure enterprise platform Skype for Business Collaboration tool-set including instant messaging, video conferencing, telephony and presence, to truly enable remote collaboration. A New Look End User Computing Stack Leveraging leading solutions from Microsoft, Ivanti, VMware and Citrix, Ultima's Digital Workspace solution has been designed from the ground up to deliver the best user experience. This proven technology stack - coupled with our expertise in delivering user-centric IT - provides a flexible, performant and highly scalable end user computing platform, empowering both employees and management alike. Digital Workspace provides the building blocks needed to modernise the DNA of your organisation, providing users with secure and collaborative access to resources and information, regardless of device type, connection and location. Evergreen Gain the confidence that security patching is up to date, protecting the endpoint, user identity and data which is crucial to securing corporate resources on both PCs and mobile devices. Harmonised UX The user experience automatically adapts to the form factor of the endpoint, ensuring that productivity is not impaired when workers switch between distinct device types. Secured Mobility Through the use of endpoint, identity and data management, users are able to securely access applications and data from any device or location, in a manner which suits their way of working. Self Provisioning By allowing users to enrol their own endpoint devices, provisioning time is drastically reduced. IT maintain visibility of the entire estate to ensure it remains secure and performant. Ultima’s Digital Workspace brings together best-of-breed technologies to provide users with a contemporary, collaborative and highly secure workspace ecosystem which embraces modern working practices. Designed as much for a dynamic workforce as it has been for the teams that support them, it simplifies and automates common management and administration tasks, while providing a rich, unified and consistent user experience. De-coupling employees from the constraints of the past, Digital Workspace ushers in a new era of functionality, productivity and teamwork, eradicating traditional organisational and IT boundaries. Remote Collaboration Collaboration through voice, video and document sharing is built in, enabling seamless co-authoring and co-working with colleagues and third parties, with the ability to revoke access at any time. Identity Monitoring User identity monitoring across both cloud and on-premises identities provides IT with the ability to identify compromised credentials and data, and respond accordingly. Addressing the Challenges Enhanced Access Control To reduce the risk of compromise, conditional access prevents untrusted endpoints from connecting to protected corporate resources without first meeting predefined security policies. Unified Endpoint Management Securing and controlling desktops, laptops, smart-phones and tablets in a connected, cohesive manner from a single console introduces efficiencies and consistency across the estate. Improved Productivity Improve the productivity of your end users by providing them with the tools they need to do their job effectively, without the shackles typically associated with corporate IT. Whether you are looking to optimise, consolidate, modernise or expand your end user computing environment, or simply want to support your existing platform more effectively, our team of specialists can help. Ultima blend technologies to create scalable and highly dynamic virtual desktop, server based computing and managed desktop solutions, solving complex mixed-platform challenges like security and mobility, whilst empowering end users and giving IT more control. By adopting Ultima's Digital Workspace platform, you are benefiting from an ecosystem of specialists and technology vendors, each of whom have a proven track record in delivering dynamic user-centric solutions. Our consultants continually design, deploy, integrate and support these solutions from our 24x7 ITIL-aligned UK based technical support centre. Proof of Concepts + Ultima are able to deliver a tailored proof of concept for each of the individual products outlined within the Digital Workspace, or for a more holistic view, showcase the entire stack. Our specialists will work with you to define specific objectives and success criteria, and assist you with the evaluation of the technologies so that you can experience the economic, strategic and technical benefits first hand, within your own environment. Virtual Workspaces with Citrix Cloud Microsoft Workspace Security Virtual Workspaces with Citrix Cloud Provides a platform for provisioning legacy applications or those that need to be hosted in a centralised environment In addition to the engagements above, Ultima offer a number of related strategic offerings, providing a deep dive into Microsoft Security and Citrix Cloud. + + For organisations who have adopted XenApp and XenDesktop and wish to increase time-to-production value by speeding up desktop and application deployment across the enterprise, Virtual Workspaces with Citrix Cloud can help. It provides a platform to enable greater flexibility and simplified management, ensuring that your organisation remains agile and dynamic. Our team are able to lead you through all of the steps from an initial proof of concept, to integration and adoption, and on towards a full managed service. In response to constantly evolving threats, Windows 10 with supporting technologies in EM+S and Office 365 has introduced a wide range of innovative security features. These help harden identity, data and devices against common attacks, and help you respond more effectively to breaches when they happen. In order to understand the potential benefits and their relevance for your business, Ultima are able to carry out a Microsoft security integration workshop to help you plan for the future. Established Track Record Services delivered by a dedicated Modern Workspace practice, delivering innovative multi-vendor end user computing solutions End to End Support We can provide advisory services, planning, design, deployment, migration and support services through flexible engagements Streamlined Adoption Once the Digital Workspace platform is set up, we can assist with user on-boarding to ensure that you're maximising your investment Continuous Development Providing ongoing advice, technical leadership and 24x7 support, Ultima are your trusted advisor for end user computing The Right Relationships Ultima are a ten times Microsoft Gold Partner, a Platinum partner for Ivanti and Citrix and Premier Partner for VMware Efficiency Through Transformation Engage Ultima to see how moving to a modern Digital Workspace platform can benefit every aspect of your organisation Consumerisation As consumerisation continues to penetrate the workplace, organisations are being forced to review the way in which they provide end user computing (EUC) services. Traditionally, IT has always been tightly controlled, constrained to the business need, yet modern working practices have turned the organisational chart on its head, empowering staff and embracing their wide-ranging needs. This change is partly being driven by a tech-savvy and highly dynamic workforce, where consumer devices, collaborative working and publicly accessible, non-corporate cloud-based applications become commonplace. Shadow IT Staff are used to having access to the latest devices, operating systems and applications on their personal IT, and expect the same in the workplace in order to remain productive. Essentially an unmanaged set of applications, access methods, devices and working practices, Shadow IT has evolved dramatically over the last few years. Users want the option to leverage personal technology for business use and often employ workarounds to overcome restrictive IT policies. As the balance shifts from company- provisioned assets towards those which are essentially unregulated, ensuring that users continue to comply with device, content and application-based security policies prior to accessing corporate services and data is paramount. Providing users with the flexibility to work from anywhere, and on the device that’s appropriate to what they’re doing can significantly increase productivity and morale. However the administrative overhead is often significant unless the right tools are employed. Mobile Working Furthermore, with the introduction of mobile working practices, remote collaboration has become the default position for diverse teams. Without a suitable corporate alternative, users look to email and consumer “Dropbox” type services in order to share sensitive data with their peers. This practice inherently leads to a loss of control, as the data often resides outside organisational boundaries, where IT have little to no say over how it is secured, provisioned and accessed. Distributed Security Similarly, as users move outside IT’s sphere of influence and connect via public networks and over the Internet, the question becomes how best to secure their personal information, together with companies data, without negatively impacting their user experience or productivity. Digital Workspace

Transcript of Modernising - Ultima Business Solutions · Workspace Strategy + Getting Started with Digital...

Page 1: Modernising - Ultima Business Solutions · Workspace Strategy + Getting Started with Digital Workspace The aim of this engagement is to assist organisations in making the right strategic

Modernising your Digital

DNA

Through Ultima’s Workspace Strategy engagement and targeted proof of concepts, our consultants are able to take you through the journey to defining the optimal target state for your

organisation. Together with our licensing specialists, we can determine the most appropriate subscriptions and agreements to suit your emerging business needs and help you plan for the upcoming transformation, ensuring that business value is realised in a pragmatic way. With the strategy defined, our team of Modern Workspace specialists can then go on to design, deliver

migrate and even manage your new end user computing environment.

Workspace Strategy

+

Getting Started with Digital Workspace

The aim of this engagement is to assist organisations in making the right strategic decisions relating to their

workplace environment. It focuses on all aspects of the end user computing stack including platform and workspace, applications and data, identity, mobility management, and telephony and collaboration. The

strategy is designed to deliver tangible cost efficiencies through technology consolidation and real business

benefit through improved working practices and enhanced security and mobility.

Who Are We?

Head OfficeGainsborough HouseManor Park, Basingstoke RoadReading, Berkshire, RG2 0NA

0333 015 8000 [email protected]

www.ultima.com© Ultima Business Solutions 2017

Office 365 Delivers productivity and messaging applications to any device from the cloud, enabling flexibility

and mobility.

Microsoft App-V Delivers virtualised applications to various platforms

at once, reducing management overhead and improving user experience

Microsoft EM+S Includes Intune, Azure Active Directory and Azure Information Protection to secure PCs and mobile

devices, user identities and data

Ivanti Environment Manager Provides a consistent user environment across various endpoints and platforms enabling user

mobility and increasing end user experience

Ultima uLogon Developed by Ultima in-house to provide customised end user environment management across various endpoints and platforms

Windows 10 A contemporary operating system with security and mobility at its core, and which brings simplified imaging and management capabilities.

VMware Workspace ONE Includes VMware AirWatch and VMware Identity Manager to secure PCs, mobile devices and user identities in a simple and secure enterprise platform

Skype for Business Collaboration tool-set including instant messaging, video conferencing, telephony and presence, to truly enable remote collaboration.

A New Look End User Computing Stack Leveraging leading solutions from Microsoft, Ivanti, VMware and Citrix, Ultima's Digital Workspace solution has been designed from the ground up to deliver the best user experience. This proven technology stack - coupled with our expertise in delivering user-centric IT - provides a flexible, performant and highly scalable end user computing platform, empowering both employees and management alike.

Digital Workspace provides the building blocks needed to modernise the DNA of your organisation, providing users with secure and collaborative access to resources and information, regardless of device type, connection and location.

Evergreen

Gain the confidence that security patching is up to date, protecting the

endpoint, user identity and data which is crucial to securing corporate resources

on both PCs and mobile devices.

Harmonised UX

The user experience automatically adapts to the form factor of the

endpoint, ensuring that productivity is not impaired when workers switch

between distinct device types.

Secured Mobility

Through the use of endpoint, identity and data management, users are able

to securely access applications and data from any device or location, in a manner

which suits their way of working.

Self Provisioning

By allowing users to enrol their own endpoint devices, provisioning time is

drastically reduced. IT maintain visibility of the entire estate to ensure it remains

secure and performant.

Ultima’s Digital Workspace brings together best-of-breed technologies to provide users with a contemporary, collaborative and highly secure workspace ecosystem which embraces modern

working practices. Designed as much for a dynamic workforce as it has been for the teams that support them, it simplifies and automates common management and administration

tasks, while providing a rich, unified and consistent user experience. De-coupling employees from the constraints of the past, Digital Workspace ushers in a new era of functionality, productivity and teamwork, eradicating traditional organisational and IT boundaries.

Remote Collaboration

Collaboration through voice, video and document sharing is built in, enabling

seamless co-authoring and co-working with colleagues and third parties, with the ability to revoke access at any time.

Identity Monitoring

User identity monitoring across both cloud and on-premises identities

provides IT with the ability to identify compromised credentials and data, and

respond accordingly.

Addressing the Challenges

Enhanced Access Control

To reduce the risk of compromise, conditional access prevents untrusted

endpoints from connecting to protected corporate resources without first

meeting predefined security policies.

Unified Endpoint Management

Securing and controlling desktops, laptops, smart-phones and tablets in a connected, cohesive manner from a single console introduces efficiencies

and consistency across the estate.

Improved Productivity

Improve the productivity of your end users by providing them with the tools

they need to do their job effectively, without the shackles typically associated

with corporate IT.

Whether you are looking to optimise, consolidate, modernise or expand your end user computing environment, or simply want to support your existing platform more effectively, our team of specialists can help. Ultima blend technologies to create scalable and highly dynamic virtual

desktop, server based computing and managed desktop solutions, solving complex mixed-platform challenges like security and mobility, whilst empowering end users and giving IT more control.

By adopting Ultima's Digital Workspace platform, you are benefiting from an ecosystem of specialists and technology vendors, each of whom have a proven track record in delivering

dynamic user-centric solutions. Our consultants continually design, deploy, integrate and support these solutions from our 24x7 ITIL-aligned UK based technical support centre.

Proof of Concepts

+

Ultima are able to deliver a tailored proof of concept for each of the individual products outlined within the Digital Workspace, or for a more holistic view,

showcase the entire stack.

Our specialists will work with you to define specific objectives and success criteria, and assist you with the

evaluation of the technologies so that you can experience the economic, strategic and technical benefits first

hand, within your own environment.

Virtual Workspaces with Citrix Cloud Microsoft Workspace Security

Virtual Workspaces with Citrix Cloud Provides a platform for provisioning legacy applications or those that need to be hosted in a centralised environment

In addition to the engagements above, Ultima offer a number of related strategic offerings, providing a deep dive into Microsoft Security and Citrix Cloud.

+ +

For organisations who have adopted XenApp and XenDesktop and wish to increase time-to-production

value by speeding up desktop and application deployment across the enterprise, Virtual Workspaces with Citrix

Cloud can help. It provides a platform to enable greater flexibility and simplified management, ensuring that your organisation remains agile and dynamic. Our team are able to lead you through all of the steps from an initial proof of concept, to integration and adoption, and on

towards a full managed service.

In response to constantly evolving threats, Windows 10 with supporting technologies in EM+S and Office

365 has introduced a wide range of innovative security features. These help harden identity, data and devices against common attacks, and help you respond more effectively to breaches when they happen. In order to understand the potential benefits and their relevance

for your business, Ultima are able to carry out a Microsoft security integration workshop to help

you plan for the future.

Established Track Record Services delivered by a dedicated Modern Workspace practice, delivering innovative multi-vendor end user computing solutions

End to End Support We can provide advisory services, planning, design, deployment, migration and support services through flexible engagements

Streamlined AdoptionOnce the Digital Workspace platform is set up, we can assist with user on-boarding to ensure that you're maximising your investment

Continuous Development Providing ongoing advice, technical leadership and 24x7 support, Ultima are your trusted advisor for end user computing

The Right Relationships Ultima are a ten times Microsoft Gold Partner, a Platinum partner for Ivanti and Citrix and Premier Partner for VMware

Efficiency Through Transformation Engage Ultima to see how moving to a modern Digital Workspace platform can benefit every aspect of your organisation

Consumerisation As consumerisation continues to penetrate the workplace, organisations are being forced to review the way in which they provide end user computing (EUC) services. Traditionally, IT has always been tightly controlled, constrained to the business need, yet modern working practices have turned the organisational chart on its head, empowering staff and embracing their wide-ranging needs.

This change is partly being driven by a tech-savvy and highly dynamic workforce, where consumer devices, collaborative working and publicly accessible, non-corporate cloud-based applications become commonplace.

Shadow IT Staff are used to having access to the latest devices, operating systems and applications on their personal IT, and expect the same in the workplace in order to remain productive.

Essentially an unmanaged set of applications, access methods, devices and working practices, Shadow IT has evolved dramatically over the last few years. Users want the option to leverage personal technology for business use and often employ workarounds to overcome restrictive IT policies.

As the balance shifts from company-provisioned assets towards those which are essentially unregulated, ensuring that users continue to comply with device, content and application-based security policies prior to accessing corporate services and data is paramount.

Providing users with the flexibility to work from anywhere, and on the device that’s appropriate to what they’re doing can significantly increase productivity and morale. However the administrative overhead is often significant unless the right tools are employed.

Mobile Working Furthermore, with the introduction of mobile working practices, remote collaboration has become the default position for diverse teams.

Without a suitable corporate alternative, users look to email and consumer “Dropbox” type services in order to share sensitive data with their peers.

This practice inherently leads to a loss of control, as the data often resides outside organisational boundaries, where IT have little to no say over how it is secured, provisioned and accessed.

Distributed Security Similarly, as users move outside IT’s sphere of influence and connect via public networks and over the Internet, the question becomes how best to secure their personal information, together with companies data, without negatively impacting their user experience or productivity.

Digital Workspace