Modernising Retail IT: How Chemist Warehouse Enabled the ... · Empowering employees to assist...

7
#vFORUMAU Ed Durbin, VMware Simon Hibbert, Chemist Warehouse Modernising Retail IT: How Chemist Warehouse Enabled the Intelligent Store

Transcript of Modernising Retail IT: How Chemist Warehouse Enabled the ... · Empowering employees to assist...

Page 1: Modernising Retail IT: How Chemist Warehouse Enabled the ... · Empowering employees to assist shoppers in buying process Maximizing the employee experience Mastering the omnichannel

©2019 VMware, Inc.# v F O R U M A U

Ed Durbin, VMwareSimon Hibbert, Chemist Warehouse

Modernising Retail IT:How Chemist Warehouse Enabled the Intelligent Store

Page 2: Modernising Retail IT: How Chemist Warehouse Enabled the ... · Empowering employees to assist shoppers in buying process Maximizing the employee experience Mastering the omnichannel

Disclaimer

This presentation may contain product features or functionality that are currently under development.

This overview of new technology represents no commitment from VMware to deliver these features in any generally available product.

Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.

Technical feasibility and market demand will affect final delivery.

Pricing and packaging for any new features/functionality/technology discussed or presented, have not been determined.

This information is confidential.

The information in this presentation is for informational purposes only and may not be incorporated into any contract. There is no commitment or obligation

to deliver any items presented herein.

Page 3: Modernising Retail IT: How Chemist Warehouse Enabled the ... · Empowering employees to assist shoppers in buying process Maximizing the employee experience Mastering the omnichannel

3

Top Four Friction Points Impacting Today’s Retailers

Empowering employees to

assist shoppers in buying process

Maximizing the employee experience

Mastering the omnichannel customer

experience

Digitally transforming supply chain operations

Page 4: Modernising Retail IT: How Chemist Warehouse Enabled the ... · Empowering employees to assist shoppers in buying process Maximizing the employee experience Mastering the omnichannel

Stores

550Warehouses

8Staff

16,000

Servers

6,500Mobile Devices

2,000Hours

24 x 7 x 365

About Chemist Warehouse

Page 5: Modernising Retail IT: How Chemist Warehouse Enabled the ... · Empowering employees to assist shoppers in buying process Maximizing the employee experience Mastering the omnichannel

5

Top Four Friction Points Impacting Today’s Retailers

Empowering employees to

assist shoppers in buying process

Maximizing the employee experience

Mastering the omnichannel customer

experience

Digitally transforming supply chain operations

Page 6: Modernising Retail IT: How Chemist Warehouse Enabled the ... · Empowering employees to assist shoppers in buying process Maximizing the employee experience Mastering the omnichannel

Thank You!

# v F O R U M A U

Page 7: Modernising Retail IT: How Chemist Warehouse Enabled the ... · Empowering employees to assist shoppers in buying process Maximizing the employee experience Mastering the omnichannel

#vFORUMAU @VMwareAU

Join the conversation

# v F O R U M A U