Modeling Flexible Supplier Selection Framework
-
Upload
surya-prakash-singh -
Category
Documents
-
view
218 -
download
5
Transcript of Modeling Flexible Supplier Selection Framework
ORIGINAL ARTICLE
Modeling Flexible Supplier Selection Framework
Nilesh R. Ware • Surya Prakash Singh •
D. K. Banwet
Received: 7 March 2014 / Accepted: 11 July 2014 / Published online: 13 August 2014
� Global Institute of Flexible Systems Management 2014
Abstract Due to highly competitive market environment,
the supply chain network of business organization are not
only efficient but also flexible. The flexible supply chain of
business organization is greatly influenced by the suppli-
ers. Hence, the selection of suppliers has to be flexible
which not only take into account the quantitative factors
but also take into account qualitative factors. In this paper,
a novel attempt is conceptualized to model a flexible sup-
plier selection (FSS) problem by integrating the qualitative
and quantitative models for supplier selection problem.
A MINLP, a quantitative model, is considered in the pro-
posed FSS framework where factors such as lead time,
quality, supplier’s capacity and transportation cost are
considered. Similarly, in qualitative model factors such as
loyalty, technology adaptability, CSR and environmental
factors are considered. AHP and IRP, qualitative models,
have been applied and compared for supplier’s ranking. An
integrated ranking of AHP and IRP is used for modeling
FSS problem. Finally, Integration of quantitative and
qualitative model provides the set of deviation which
measure the level of flexibility from pure solution of sup-
plier selection problem by quantitative and qualitative
model. The methodology of FSS problem is presented and
demonstrated through an illustrative example of multi-
product, multi-source and multi-period case.
Keywords AHP � Flexible supplier selection �Interpretive ranking process �MINLP � Qualitative model �Quantitative model
Introduction
Supplier Selection problem deals with the selection of right
supplier with right products at right time to minimize the
total procurement cost while satisfying quantitative and
qualitative parameters. Every business organization largely
depends on the suppliers and therefore suppliers plays a
vital role to make an organization cost efficient and prof-
itable. This is done by right orders at the right place and at
the right time in the right quantity with quality. This not
only ensure the smooth production but also minimizes
unnecessary delays in production and delivery of finished
goods. In addition, suppliers should be loyal and ready to
adopt new technology to manufacture the products to the
procuring organization so that the total cost can be further
optimized. This can be achieved through a flexible supplier
selection process. In past, several work on supplier selec-
tion has been reported. However, those work either focused
on developing ranking of the suppliers (qualitative models)
or on developing mathematical models (quantitative mod-
els) to optimize a given objective function. Detailed review
on the research of supplier selection can be found from
Weber et al. (1991), Boer et al. (2001), Wadhwa and
Ravindran (2007), Bruno et al. (2012) and Ware et al.
(2012).
Ample work on developing qualitative models have
been done and available in literature. The main focus on
qualitative model is to prioritize the suppliers based on
certain criteria. Some of the criteria used in supplier
selection literature are loyalty, environment, availability,
CSR, environment, risk factor, suppliers profile, flexibility,
new technology awareness etc.
Some of the multi-criteria decision making tools widely
applied in ranking are AHP, ANP, TOPSIS, Fuzzy-AHP,
Fuzzy-TOPSIS, Fuzzy-DEMATEL, weighted method etc.
N. R. Ware (&) � S. P. Singh � D. K. Banwet
Department of Management Studies, Indian Institute of
Technology Delhi, New Delhi, India
e-mail: [email protected]
123
Global Journal of Flexible Systems Management (September 2014) 15(3):261–274
DOI 10.1007/s40171-014-0070-0
can be referred in the literature (Saaty 1980; Soukup 1987;
Bayazit 2006; Chia-Wei and Allen 2009; Demirtas and
Ustun 2009; Gencer and Gurpinar 2007; Sanjay Kumar
et al. 2009; Shahanaghi and Yazdian 2009; Wang et al.
2009; Chan and Chan 2004; Mithat et al. 2011). Interpre-
tive ranking process (IRP) includes the significance of both
intuitive and rational choice process to minimize cognitive
overload. IRP is more focused on interpretive logic given
by the expert’s judgment rather the weightage of one ele-
ment over other with intensity, thereby IRP making the
interpretive logic of the decision opaque the implementer
(Sushil 2001, 2005, 2009a). Sushil (2009b) presents basic
fundamental research on IRP which uses Interpretive
Matrix as a basic tool and pair comparison of interpreta-
tions in the matrix. This results into interpretive logic-
knowledge base and a dominance matrix. This process is
also illustrated by SAP-LAP interactions (Sushil 2009a).
All the dominance relationships and interpretations can be
diagrammatically represented in the form of an ‘Interpre-
tive Ranking Haleem et al. (2012) analyzed a critical
success factors of world class manufacturing system where
ISM and IRP model have been applied for a solution
methodology.
Quantitative models in supplier selection mostly
involves linear programming (LP), mixed-integer non-lin-
ear program (MINLP), mixed-integer linear program
(MILP), goal programming, fuzzy goal programming, data
envelopment analysis (DEA), etc. In some of the work,
researches have also applied meta-heuristic such as genetic
algorithm (GA) (Ding et al. 2005; Che 2010; Yeh and
Chuang 2011). Development of quantitative models in
supplier selection can be seen from literature (Dempsey
1978; Shipley et al. 1991; Weber and John 1993;
Ghodsypour and O’Brine 1998, Guneri et al. 2009, 1998;
Ghodsypour and O’Brien 2001; Ozgen et al. 2006; Thomas
and Srinivas 2008; Sanayei et al. 2008; Demirtas and Ustun
2008; Razmi and Rafiei 2010; Amin et al. 2011; Ware et al.
2014a). In the dynamic market scenario Ware et al. (2014b)
analyze the effect of demand variation on final supplier
assignments considered for multi-product, multi-source
and multi-period case.
In this paper, a framework of flexible supplier selec-
tion is presented where the quantitative model for sup-
plier selection is integrated with qualitative model. As a
result of integration, the solution obtained get deviated
from the pure solution of qualitative and quantitative
model. The deviation is measured for all possible cases
of integration which provide a deviation matrix. The
resulted deviation matrix capture the flexibility aspect of
the supplier selection. This will assist a decision maker
to finally decide the selection of suppliers which mini-
mize deviation from qualitative model and quantitative
model.
Modelling Supplier Selection Problem
Hence, we reviewed literature on qualitative and quanti-
tative model for supplier selection problem. ‘‘Qualitative
model (AHP and IRP)’’ section discuss AHP and IRP a
multi-criteria decision making process to solve qualitative
model. Whereas ‘‘Quantitative model (MINLP)’’ section
presents a mixed integer non-linear programming (MINLP)
as a quantitative model for solving supplier selection
problem.
Qualitative Model (AHP and IRP)
To handle qualitative factors, this paper consider two
techniques such as Analytical Hierarchy Process (AHP)
and Interpretive Ranking Process (IRP). AHP consider
weight vector for each criteria, sub-criteria for alternative
whereas, IRP focused on interpretive logic given through
decision judgment by experts. Both these methods gives
the final suppliers ranking which may or may not be vary.
By analyzing these ranking manager can interpret the most-
preferred, not-preferred and absolute/preferred suppliers
while implementing flexible supplier selection model.
Analytical Hierarchy Process (AHP)
One of the most used qualitative technique for supplier
selection is Analytical hierarchy process (AHP) (Saaty
1990). AHP is used in multi-criteria decision making
problem. It is developed by Saaty in 1970 which provided a
framework to handle with multiple-criteria, situations
involving intuitive, rational, qualitative (Bhutta and Huq
2002). Generally, the AHP has three levels: the goal, the
criteria and the alternatives, there could be sub-criteria
also. Selection of best supplier is the ultimate goal; the
criteria can be cost of ownership, product quality, after
sales services, etc. and the alternatives are the sets of
available suppliers. The AHP is used as a framework to
formulize the evaluation of tradeoffs between the con-
flicting selections criteria associated with the various sup-
pliers. It involves many intangible factors, but still requires
a logical and rational control of decisions (Nydik and Hill
1992). Akarte et al. (2001) developed a web-based AHP
system to evaluate the casting suppliers with respect to
eighteen criteria. Chan and Niraj (2007) developed an
interactive selection model with fuzzy extended AHP
considering risk factors to facilitate decision makers in
selecting global suppliers.
Saaty (1980) developed the following steps for applying
the AHP:
1. Define the problem and determine its goal, keep it as a
top level.
262 Global Journal of Flexible Systems Management (September 2014) 15(3):261–274
123
2. Structure the hierarchy from the top then the interme-
diate levels then to the lowest level which usually
contains the list of alternatives.
3. Construct a set of pair-wise comparison matrices (size
n 9 n) for each levels. The pair-wise comparisons are
done in terms of which element dominates the other.
This matrix is given by decision maker.
4. There are n (n - 1) judgments required to develop the
set of matrices, Reciprocals are automatically assigned
in each pair-wise comparison.
5. Hierarchical synthesis is now used to weight the
eigenvectors by the weights of the criteria and the sum
is taken over all weighted eigenvector entries corre-
sponding to those in the next lower level of the
hierarchy.
6. Having made all the pair-wise comparisons, the
consistency is determined by using the eigenvalue,
kmax, to calculate the consistency index, CI as follows:
CI = (kmax - n)/(n - 1), where n is the matrix size.
Judgment consistency can be checked by taking the
consistency ratio (CR) of CI with the appropriate
value. The CR is acceptable, if it does not exceed 0.10.
If it is more, the judgment matrix is inconsistent. To
obtain a consistent matrix, judgments should be
reviewed and improved.
7. Steps 3–6 are performed for all levels in the hierarchy.
Apart from many available criteria in the literature, this
paper considered following 8 criteria for supplier selection,
as shown in the following Table 1:
Interpretive Ranking Process (IRP)
To overcome the limitations of intuitive process and
rational choice process, IRP (Sushil 2009b) uses the
strengths of both the processes of decision making and
complementing the limitations of each one by the other.
Sushil (2001) has recommended the use of SAP–LAP
methodology for critical examination of case studies. A
generic interpretive framework for analyzing managerial
context with example of SAP-LAP linkages has been given
to illustrate the IRP process (Sushil 2009b). All the
required steps in hierarchy form for IRP is shown in Fig. 1.
The steps of the Interpretive Ranking Process (IRP) are
as follow:
1. Identify two sets of variables—one to be ranked with
reference to the other, e.g. Alternatives and Criteria,
Actions and Performance, Actors and Processes, & so
on.
2. Clarification of contextual relationship between the
two sets of variables.
3. Develop a cross-interaction matrix between the two
sets of variables.
4. Convert the binary matrix into an interpretive matrix
(Sushil 2005) by interpreting the interactions, i.e. ‘1’
entries in various cells.
5. Convert the interpretive matrix into an interpretive
logic of pair-wise comparisons and dominating
interactions matrix by interpreting the dominance of
one interaction over the other.
6. Develop ranking and interpret the ranks in terms of
dominance of number of interactions.
7. Validation of ranks derived.
Fig. 1 Interpretive ranking process (Sushil 2009b)
Table 1 Qualitative factors influencing on supplier selection used for
AHP
C1 Current technology awareness
C2 Corporate social responsibility
C3 Environmental management system
C4 Flexibility and responsiveness
C5 Loyalty and attitude
C6 Regulatory measures (Government & Legal Regulations)
C7 Financial status
C8 Firm market image
Global Journal of Flexible Systems Management (September 2014) 15(3):261–274 263
123
8. Displaying ranking diagrammatically in the form of
an ‘Interpretive Ranking Model’.
9. Decision about ranks with interpretation and recom-
mendation for action.
10. Knowledge management for further use.
Quantitative Model (MINLP)
A MINLP to model quantitatively supplier selection is as
follow (Ware et al. 2014a). The development of the MINLP
for multi-period, multi-source and multi-products integrat-
ing quality and lead time is based on the following notations:
T Set of time period; 1, 2, …, t
S Set of supplier; 1, 2, …, s
P Set of product type; 1, 2, …,p
Xtsp Product quantity j supplied by supplier s in time
period t
UCtsp Unit cost of product j for supplier s in time
period t
TCts Total transportation cost for product (irrespective
of product type) by supplier s in time period t
Yts Supplier s assignment in time period t
SCtsp Capacity of supplier s for product p in time
period t
Dtp Demand for product p in time period t
UPCtsp Unit penalty cost to supplier s for product p in
time period t
UDCtsp Unit delay cost to supplier s for product p in time
period t
DLTtsp Delay lead time of supplier s for product p in
time period t
Qtsp Quality level in time period t of supplier s of part
p
Objective of the problem is to minimize overall cost for
entire period.
Fig. 2 Flowchart of flexible
supplier selection framework
264 Global Journal of Flexible Systems Management (September 2014) 15(3):261–274
123
Objective 1: Unit cost of product;
Z1 ¼XT
t¼1
XS
s¼1
XP
p¼1XtspUCsp
þXT
t¼1
XS
s¼1TCtsYts ð1Þ
Transportation cost incurred only when the particular
supplier is assigned for any product for any time period.
Objective 2: Unit delay cost;
Z2 ¼XT
t¼1
XS
s¼1
XP
p¼1UDCtspDLTtspXtspYts ð2Þ
Objective 3: Unit penalty cost:
Z3 ¼XT
t¼1
XS
s¼1
XP
p¼1ð1� QtspÞUPCtspXtspYts ð3Þ
Hence, Total and final objective minimize function is
given by Eq. (4)
Z ¼ Z1 þ Z2 þ Z3 ð4Þ
Here, supplier capacity for a product for that time period
is taken into account,
Xtsp� SCtsp 8 t 2 T ; 8 s 2 S; 8 p 2 P ð5Þ
We consider here that all suppliers fulfill the order for
that product in respective time periodXS
s¼1Xtsp�Dtp 8 t 2 T ; 8 p 2 P ð6aÞ
XS
s¼1XtspYts ¼ Dtp 8 t 2 T ; 8 p 2 P ð6bÞ
Supplier assignment constant is a binary constant
Ys ¼1 for Xtsp [ 0
0
�8 s 2 S ð7Þ
We can set a quality standard and do not allowed the
product quality below a specified by the manufacturer
Qtsp�Qo 8 t 2 T ; 8 s 2 S; 8 p 2 P: ð8Þ
Finally, non-negativity constant given to the final
product p by the supplier s in time period t
Xtsp� 0 8 t 2 T ; 8 s 2 S; 8 p 2 P: ð9Þ
For this model, limited supplier capacity is to be considered,
all supplier combine fulfill the demand of product during that
period. Deterministic data set is considered here for this model.
Manufacturer can set the basic level of quality, below which
product will not be accepted. This MINLP formulation solved
by LINGO and results analysis have done. Implication of
results leads to the allocation of available suppliers for a
product and during given time period.
Modeling Flexible Supplier Selection Framework
In this section, a flexible supplier selection framework is pre-
sented which is an integration of the qualitative and quantita-
tive model. Quantitative model is primarily a mathematical
model of either LP or MINLP. While, qualitative model
basically prioritize the set of supplier or rank the suppliers
based on qualitative criteria using any MCDM approaches.
Table 2 Final priority weights for given suppliers using AHP
C1 C2 C3 C4 C5 C6 C7 C8 Final weights Supplier rank
0.074 0.097 0.184 0.12 0.122 0.129 0.14 0.136
S1 0.180 0.072 0.180 0.329 0.100 0.169 0.089 0.133 0.158 V
S2 0.065 0.113 0.074 0.105 0.249 0.062 0.134 0.120 0.115 VI
S3 0.178 0.234 0.122 0.192 0.201 0.278 0.165 0.243 0.198 I
S4 0.045 0.123 0.311 0.118 0.118 0.202 0.319 0.131 0.190 II
S5 0.251 0.206 0.135 0.176 0.205 0.077 0.116 0.180 0.160 IV
S6 0.281 0.252 0.178 0.081 0.128 0.212 0.176 0.193 0.181 III
Table 3 Dominating interaction matrix
Dominating ? S1 S2 S3 S4 S5 S6
Being dominated ;
S1 – C3, C4, C6, C8 C1,C3, C4 C1, C4, C5, C6 C7 C4
S2 C2, C5, C7 – C7 C8 C5 –
S3 C2, C5, C6 C1, C2, C4, C6, C8 – C1, C2, C7, C8 C2, C6, C8 C4, C5
S4 C3, C7, C8 C3, C7 – – C2, C3, C7 C3, C6, C7
S5 C5 C1, C2 C7 C1, C5, C8 – C1, C2, C3, C4, C5, C8
S6 C1, C2, C3, C5, C6, C7, C8 C1, C3, C6, C7 C2, C8 C1, C2 C6 –
Global Journal of Flexible Systems Management (September 2014) 15(3):261–274 265
123
Quantitative model provides a quantified solution hav-
ing one objective function value under given sets of con-
straints. Similarly, qualitative model provides a ranking of
suppliers from one to last or from top to bottom signifying
the top prioritized to least prioritized supplier. But the pure
solution of qualitative and quantitative model contradicts
each other. Contradiction occurs when least preferred
suppliers from qualitative model get selected in quantita-
tive model due to the presence of certain constraints.
Contradiction can also be appeared when a supplier pro-
viding parts at economical rate is being ranked at last in the
qualitative model. This contradiction is very obvious due to
the presence of different attributes and their parametric
values. During ranking process using any MCDM quanti-
fication is done based on either Saaty’s scale or any other
likert scale whereas in developing quantitative (MINLP)
model past data or real time data are considered where
scaling is not done at all. This results in different supplier
selection in quantitative and qualitative models. To avoid
this contradiction, a flexible supplier selection framework
is proposed which minimizes this difference through a
deviational analysis. The deviation analysis is carried out
from the deviation matrix being generated from all possible
cases of integration of qualitative and quantitative models.
The proposed flexible supplier selection framework is
shown in Fig. 2. The heuristic approach to generate the
deviation matrix as a result of integration of quantitative
and qualitative models are discussed below. Following are
the steps of the heuristic approach.
Step 1 Prepare the list of highly preferred supplier from
qualitative model.
Step 2 Identify the set of least prioritized supplier from
qualitative model.
Step 3 Prepare the possible replacement of least preferred
supplier by highly preferred supplier.
Step 4 Reformulate the quantitative model by consider-
ing each possible replacement of least preferred
supplier.
Step 5 Solve the reformulated quantitative model at step
4.
Step 6 Generate deviation matrix from the original
solution of quantitative model and the solution
obtained from the Step 5 for each reformulated
quantitative model.
Step 7 Prepare set of flexible supplier and select the most
preferred.
An Illustrative Example
To demonstrate the proposed flexible supplier selection
(FSS) framework an example consisting of four suppliers
having eight criteria is considered here. Two qualitative
models namely AHP and IRP applied to rank the suppliers
as shown in ‘‘Analytical hierarchy process’’ and ‘‘Inter-
pretive ranking process’’ sections respectively. The
Table 4 Dominance matrix—ranking of alternatives with respect to criteria
S1 S2 S3 S4 S5 S6 Number dominating (D) Net dominance (D-B) Rank dominating
S1 – 4 3 4 1 1 13 -4 IV
S2 3 – 1 1 1 0 6 -11 V
S3 3 5 – 4 3 2 17 10 I
S4 3 2 0 – 3 3 11 -3 III
S5 1 2 1 3 – 6 13 4 II
S6 7 4 2 2 1 – 16 4 II
No. being dominated (B) 17 17 7 14 9 12 76 (Total interactions)
Fig. 3 Interpretive Ranking Models (a) and (b)
266 Global Journal of Flexible Systems Management (September 2014) 15(3):261–274
123
combined ranking of suppliers obtained from AHP and IRP
is considered finally. MINLP is used as a quantitative
model to solve the supplier selection problem as shown in
‘‘Mixed integer non-linear programme’’ section. Finally,
the proposed flexible supplier selection framework is
applied as shown in ‘‘Flexible supplier selection’’ section.
Analytical Hierarchy Process
Pair-wise comparison matrices generated in AHP is pro-
vided in Appendix (From Table 10 to Table 18). Final
weights calculated by AHP is shown in Table 2. Ranking
shows supplier S3 gets highest weight and considered as the
best supplier.
Thus, the final ranking of the supplier would be S3, S4,
S6, S5, S1, and S2.
Interpretive Ranking Process (IRP)
IRP consider here same criteria and alternatives as con-
sidered in AHP. Interpretive logic taken from the expert
opinion. Dominating interactions matrix generated as
shown in the Table 3 through interpretive logic for IRP
(Table 19).
For the final ranking of alternatives with respect to
criteria, dominance matrix drawn as shown in Table 4. The
ranking provided be the IRP is S3, S5, S6, S4, S2 and S1 or
S3, S6, S5, S4, S2 and S1.
Interpretive ranking models for the final interaction from
IRP is shown in Fig. 3. Upward and downward interaction
is shown in Fig. 3a, b. Table 5 show the rank comparison
for AHP and IRP. Here, IRP gives same/equal rank for the
suppliers S5 and S6 as second position therefore, two sep-
arate ranking of the suppliers is considered here as IRP
(I) and IRP (II). The ranking by IRP (I) is S3, S5, S6, S4, S2
and S1 and by IRP (II) is S3, S6, S5, S4, S2 and S1,
Based on the rankings provided by AHP, IRP (I) and
IRP (II), a combined ranking is considered which is shown
in Table 5. From Table 5, it is evident that the ranking of
all suppliers except supplier S4, S5, and S6 all are same.
This combined ranking provides the list of most-preferred
(S3) and least-preferred (S1 and S2) suppliers which will be
used in the proposed flexible supplier selection framework
(FSS).
Mixed Integer Non-Linear Programme (MINLP)
MINLP (Ware et al. 2014b) is applied as a quantitative
model to solve supplier selection problem. ‘‘Quantitative
model (MINLP)’’ section provides the details of MINLP.
To apply MINLP, this paper consider three different pro-
ducts for three time period for six suppliers. Data generated
for this model is random and taken from Ware et al.
(2014b).
Xtsp is the variable which indicates product quantity to a
particular supplier for a specific time period. Another
variable ‘‘Y’’ indicates that the final assignment of suppliers
for a particular product and given time period which is a
binary variable. Transportation cost incurred only when
supplier gets assigned. Table 6 shows the final results
obtained using MINLP model solved by LINGO. The
optimal objective function value is 173,580 for the given
problem.
Flexible Supplier Selection
Here, we apply the proposed FSS framework which is
discussed in ‘‘Modeling Flexible Supplier Selection
Framework’’ section. All steps for FSS framework is
described below.
Table 5 Final ranking comparison
Ranking AHP IRP (I) IRP (II) AHP \ IRP
suppliers preference
I S3 S3 S3 Most-preferred
II S4 S6 S5 Preferred
III S6 S5 S6
IV S5 S4 S4
V S1 S1 S1 Least-preferred
VI S2 S2 S2
Table 6 Final supplier assignment by MINLP model
Supplier P1 P2 P3 Y
T1 S1 0 0 500 1
S2 100 550 0 1
S3 0 250 200 1
S4 0 0 0 0
S5 400 0 0 1
S6 0 0 0 0
T2 S1 0 500 500 1
S2 400 600 100 1
S3 0 300 800 1
S4 450 100 0 1
S5 350 100 0 1
S6 0 0 100 1
T3 S1 0 350 300 1
S2 300 200 250 1
S3 0 250 200 1
S4 0 200 0 1
S5 300 0 0 1
S6 200 0 250 1
Global Journal of Flexible Systems Management (September 2014) 15(3):261–274 267
123
Step 1: Prepare list of highly preferred supplier from
qualitative model.
From both qualitative methods (AHP and IRP) S3 gets
ranking I. So, as per Table 5 supplier S3 considered as
most-preferred supplier
Most� preferred supplier : S3f g:
Step 2: Identify the set of least prioritized supplier from
qualitative model.
From both qualitative methods (AHP and IRP) S2 and S1
gets least ranking. So, as per Table 5 supplier S2 and S1
considered as least-preferred supplier
Least� preferred suppliers : S2 and S1f g:
Supplier S4, S5 and S6 are preferred and manager can
keeps their assignment for that time period and for a
particular product
Preferred suppliers : S4; S5 and S6f g:
Step 3: Prepare the possible replacement of least
preferred supplier by highly preferred supplier.
Here, all possible replacement strategy would be ana-
lyzed one by one. As it can be seen from step 2, S1 and S2
are least-preferred supplier. Therefore, in equal time period
the assignment of these suppliers has to be minimized.
Following are the possible replacement strategies.
Replacement Strategies 1 Replacing S2 in all time period
Set constraint) Y12 ¼ 0; Y22 ¼ 0; Y32 ¼ 0:
Replacement Strategies 2 Replacing S1 in all time period
Set constraint) Y11 ¼ 0; Y21 ¼ 0; Y31 ¼ 0:
Replacement Strategies 3 Replacing S1 and S2 in all
time period
Set constraint) Y12 ¼ 0; Y22 ¼ 0; Y32 ¼ 0; Y11 ¼ 0;
Y21 ¼ 0; Y31 ¼ 0:
Step 4: Reformulate the quantitative model by considering
each possible replacement of least-preferred supplier.
Here, based on replacement strategies implemented here
at step 3 following modes are reformulated.
Reformulated Model 1
This model does not considered S2 as it is least-preferred.
Z ¼ Z1 þ Z2 þ Z3 ð10ÞXtsp� SCtsp 8 t 2 T ; 8 s 2 S; 8 p 2 P ð11Þ
XS
s¼1Xtsp�Dtp 8 t 2 T ; 8 p 2 P ð12Þ
XS
s¼1XtspYts ¼ Dtp 8 t 2 T ; 8 p 2 P ð13Þ
Ys ¼1 for Xtsp [ 0
0
�8 s 2 S ð14Þ
Qtsp�Qo 8 t 2 T ; 8 s 2 S; 8 p 2 P ð15Þ
Xtsp� 0 8 t 2 T ; 8 s 2 S; 8 p 2 P ð16Þ
(17)
Since here, t = 3 the reformulated model 1 is solved
(tC1 ? tC2 ? tC3) times separately considering Y12 = 0,
Y22 = 0, Y32 = 0, Y12 = Y22 = 0, Y12 = Y32 = 0,
Y22 = Y32 = 0 and Y12 = Y22 = Y32 = 0.
Reformulated Model 2
This model does not considered S1 as it is least-preferred.
Z ¼ Z1 þ Z2 þ Z3 ð18ÞXtsp� SCtsp 8 t 2 T ; 8 s 2 S; 8 p 2 P ð19ÞXS
s¼1Xtsp�Dtp 8 t 2 T ; 8 p 2 P ð20Þ
XS
s¼1XtspYts ¼ Dtp 8 t 2 T ; 8 p 2 P ð21Þ
Ys ¼1 for Xtsp [ 0
0
�8 s 2 S ð22Þ
Qtsp�Qo 8 t 2 T ; 8 s 2 S; 8 p 2 P ð23Þ
Xtsp� 0 8 t 2 T ; 8 s 2 S; 8 p 2 P ð24Þ
(25)
Since here, t = 3 the reformulated model 1 is solved
(tC1 ? tC2 ? tC3) times separately considering Y11 = 0,
Y21 = 0, Y31 = 0, Y11 = Y21 = 0, Y11 = Y31 = 0,
Y21 = Y31 = 0 and Y11 = Y21 = Y31 = 0.
Reformulated Model 3
This model does not considered S2 and S1 as it is least-
preferred.
Z ¼ Z1 þ Z2 þ Z3 ð26ÞXtsp� SCtsp 8 t 2 T ; 8 s 2 S; 8 p 2 P ð27Þ
268 Global Journal of Flexible Systems Management (September 2014) 15(3):261–274
123
XS
s¼1Xtsp�Dtp 8 t 2 T ; 8 p 2 P ð28Þ
XS
s¼1XtspYts ¼ Dtp 8 t 2 T ; 8 p 2 P ð29Þ
Ys ¼1 for Xtsp [ 0
0
�8 s 2 S ð30Þ
Qtsp�Qo 8 t 2 T ; 8 s 2 S; 8 p 2 P ð31Þ
Xtsp� 0 8 t 2 T ; 8 s 2 S; 8 p 2 P ð32Þ
(33)
(34)
Since here, t = 3 the reformulated model 1 is solved
(tC1 ? tC2 ? tC3) times separately considering Y12 = 0,
Y22 = 0, Y32 = 0, Y12 = Y22 = 0, Y12 = Y32 = 0,
Y22 = Y32 = 0, Y12 = Y22 = Y32 = 0; and Y11 = 0,
Y21 = 0, Y31 = 0, Y11 = Y21 = 0, Y11 = Y31 = 0,
Y21 = Y31 = 0 and Y11 = Y21 = Y31 = 0.
Step 5: Solve the reformulated quantitative model at
step 4.
For all possible replacement strategies (in the illustrative
example it will be 21), the reformulated quantitative model
shown in step 4 is solved. The objective function value is
shown in Table 7 for all possible combinations.
Shaded regions in Table 7 indicate infeasibility due to
other factors such as limitation on supplier’s capacity etc.
Step 6: Generate deviation matrix from the original
solution (Z = 173,580) and the solution obtained from the
step 5 for each reformulated quantitative model. This is
shown in Table 8 given below:
Table 8 shows various deviations for different combi-
nation of replacement strategy. The Table 8 is seen as
flexibility in terms of deviations and decision maker based
on organization’s policy can decide the final supplier
selection having minimum number of least-preferred sup-
plier and minimum deviation.
Step 7: Prepare set of flexible supplier and select the
most preferred.
Decision maker such as company’s procurement man-
ager can make inference and take decision to choose the set
of suppliers (by eliminating not-preferred suppliers) using
Tables 7 and 8.
For an example, a situation where manager is flexible up to
10 % deviation from the original objective function without
considering the least-preferred suppliers. This can be
observed from Table 8 if suppliers S1 and S2 is not considered
for the time period T1 and T2, the goal of 10 % deviation can
be easily achieved. Thus, incorporating this strategy decision
maker can get final supplier selection as shown in Table 9.
Table 7 Objective function values for respective possible replacement models
Strategy T1 T2 T3 T1, T2 T1, T3 T2, T3 T1,T2,T3
S1 Reformulated
Strategy 1
Y11=0 Y21=0 Y31=0 Y11=Y21=0 Y11=Y31=0 Y21=Y31=0 Y11=Y21=Y31=0
Objective: Z 175800 -- 177105 181865 180191 183170 185390
S2 Reformulated
Strategy 2
Y12=0 Y22=0 Y32=0 Y12=Y22=0 Y12=Y32=0 Y22=Y32=0 Y12=Y22=Y32=0
Objective: Z 175278 178867 -- 181118 177855 -- --
S1, S2
Reformulated
Strategy 3
Y13=0 Y23=0 Y33=0 Y13=Y23=0 Y13=Y33=0 Y23=Y33=0 Y13=Y23=Y33=0
Objective: Z 178455 185977 179324 190852 184199 191721 196596
Optimum objective function value obtained from MINLP is Z = 173,580;
Table 8 Deviational matrix for objective function
T1 T2 T3 T1,T2 T1,T3 T2,T3 T1,T2,T3
S2 0.98 3.05 -- 4.34 2.46 -- -- S1 1.28 -- 2.03 4.77 3.81 5.52 6.80
S2, S1 2.81 7.14 3.31 9.95 6.12 10.45 13.26
Shaded regions indicate infeasibility
Global Journal of Flexible Systems Management (September 2014) 15(3):261–274 269
123
The deviational matrix can be seen as a sensitivity analysis
where decision maker can vary the flexibility from the lowest
deviation i.e. 0.98 % to the highest deviation i.e. 13.26 % as
shown in the Table 8. Similarly, the variation in the objective
function value due to the flexibility in the deviation can be
also determined from the Table 7. In this situation when
decision maker accept the flexibility of 10 % deviation then,
the objective function value would be 190,852 as compare to
the original objective function value of 173,580.
Conclusion and Future Scope
In this paper, novel attempt has been made to model FSS
framework where qualitative and quantitative factors are
combined by an integrated approach of AHP, IRP and
MINLP. AHP and IRP are applied to rank the suppliers
whereas MINLP is applied to solve the supplier selection
problem optimally. The proposed FSS framework
integrates the suppliers ranking and the optimal solution
obtained from MINLP to provide flexibility in generating
FSS where a least preferred suppliers are omitted from final
supplier assignment. To demonstrate the proposed FSS
framework, a randomly generated problem is considered
and tested. To show practical relevance of the proposed
FSS framework, a real case of the firm can also be taken for
study. In addition, the proposed FSS framework can be also
applied for stochastic supplier selection problem. In future,
other qualitative and quantitative models such as ANP,
PROMETHEE, DEMATEL, ELECTRE etc. can also be
considered as a future scope of the work in the proposed
FSS framework.
Appendix
See the Appendix Tables 10, 11, 12, 13, 14, 15, 16, 17, 18
and 19
Table 10 Comparative judgment matrix of criteria w.r.t overall objective
Goal C1 C2 C3 C4 C5 C6 C7 C8 Weights
C1 1 1/3 1/7 1/5 1/5 1/3 1/3 1/3 0.029
C2 3 1 1/3 1 3 1 3 1/3 0.126
C3 7 3 1 1 1 1 3 3 0.192
C4 5 1 1 1 3 1 5 3 0.194
C5 5 1/3 1 1/3 1 3 1/3 1 0.116
C6 3 1 1 1 1/3 1 1/3 3 0.123
C7 3 1/3 1/3 1/5 3 3 1 1/3 0.106
C8 3 3 1/3 1/3 1 1/3 3 1 0.114
Table 9 Final supplier
selection having deviation up
to 10 %
RESULT P1 P2 P3 Y
T1 S1 0 0 0 0
S2 0 0 0 0
S3 0 450 450 1
S4 0 350 0 1
S5 400 0 0 1
S6 100 0 250 1
T2 S1 0 0 0 0
S2 0 0 0 0
S3 0 300 800 1
S4 500 100 300 1
S5 350 1,000 0 1
S6 350 200 400 1
T3 S1 0 350 300 1
S2 300 200 250 1
S3 0 250 200 1
S4 0 200 0 1
S5 300 0 0 1
S6 200 0 250 1
270 Global Journal of Flexible Systems Management (September 2014) 15(3):261–274
123
Table 12 Comparative judgment matrix of alternatives w.r.t criteria corporate social responsibility (C2)
C2 S1 S2 S3 S4 S5 S6 Weights
S1 1 1/3 1/3 1 1 1/3 0.072
S2 3 1 1/3 1 1/3 1 0.113
S3 3 3 1 3 3 1/5 0.234
S4 1 1 1/3 1 3 1/3 0.123
S5 1 3 1/3 1/3 1 5 0.206
S6 3 1 5 3 1/5 1 0.252
Table 13 Comparative judgment matrix of alternatives w.r.t criteria environmental management system (C3)
C3 S1 S2 S3 S4 S5 S6 Weights
S1 1 3 5 1/3 1 1/3 0.180
S2 1/3 1 1 1/3 1 1/5 0.074
S3 1/5 1 1 1 1 1 0.122
S4 3 3 1 1 5 3 0.311
S5 1 1 1 1/5 1 3 0.135
S6 3 5 1 1/3 1/3 1 0.178
Table 14 Comparative judgment matrix of alternatives w.r.t criteria flexibility and responsiveness (C4)
C4 S1 S2 S3 S4 S5 S6 Weights
S1 1 3 5 3 1 3 0.329
S2 1/3 1 1/3 1 1 1 0.105
S3 1/5 3 1 1 1 5 0.192
S4 1/3 1 1 1 1 1 0.118
S5 1 1 1 1 1 3 0.176
S6 1/3 1 1/5 1 1/3 1 0.081
Table 15 Comparative judgment matrix of alternatives w.r.t criteria loyalty and attitude (C5)
C5 S1 S2 S3 S4 S5 S6 Weights
S1 1 1/3 1/3 3 1/3 1/3 0.100
S2 3 1 1 1 5 1 0.249
S3 3 1 1 1 1 3 0.201
S4 1/3 1 1 1 1/3 1 0.118
S5 3 1/5 1 3 1 3 0.205
S6 3 1 1/3 1 1/3 1 0.128
Table 11 Comparative judgment matrix of alternatives w.r.t criteria current technology awareness (C1)
C1 S1 S2 S3 S4 S5 S6 Weights
S1 1 1 3 3 1 1/5 0.180
S2 1 1 1/3 1 1/3 1/7 0.065
S3 1/3 3 1 5 1 1 0.178
S4 1/3 1 1/5 1 1/5 1/5 0.045
S5 1 3 1 5 1 3 0.251
S6 5 7 1 5 1/3 1 0.281
Global Journal of Flexible Systems Management (September 2014) 15(3):261–274 271
123
Table 16 Comparative judgment matrix of alternatives w.r.t criteria regulatory measures (Govt. & Legal Regulations) (C6)
C6 S1 S2 S3 S4 S5 S6 Weights
S1 1 5 1/3 3 1 1/3 0.169
S2 1/5 1 1/5 1 1 1/5 0.062
S3 3 5 1 1 7 1 0.278
S4 1/3 1 1 1 1 5 0.202
S5 1 1 1/7 1 1 1/3 0.077
S6 3 5 1 1/5 3 1 0.212
Table 17 Comparative judgment matrix of alternatives w.r.t criteria financial status (C7)
C7 S1 S2 S3 S4 S5 S6 Weights
S1 1 1/3 1 1/3 3 1/5 0.089
S2 3 1 3 1/5 1 1/3 0.134
S3 1 1/3 1 3 1/3 1 0.165
S4 3 5 1/3 1 7 3 0.319
S5 1/3 1 3 1/7 1 1 0.116
S6 5 3 1 1/3 1 1 0.176
Table 18 Comparative judgment matrix of alternatives w.r.t criteria firm market image (C8)
C8 S1 S2 S3 S4 S5 S6 Weights
S1 1 3 1 1/5 1 1/3 0.133
S2 1/3 1 1/3 3 1 1 0.120
S3 1 3 1 5 3 1/3 0.243
S4 5 1/3 1/5 1 1/3 1 0.131
S5 1 1 1/3 3 1 3 0.180
S6 3 1 3 1 1/3 1 0.193
Table 19 Interpretive logic matrix for IRP
Dominating ? S1 S2 S3 S4 S5 S6
Being
dominated ;
S1 – Good flexibility with govt.
environmental norms
makes good image in
market
Available new
environmental
technologies with
flexibility
Follow govt. norms,
ability to handle
new issues,
Financially strong Variety easily
available
S2 Socially and
financially sound
– Financially sound Having good market
value
Reliable to
relationship
–
S3 Follow regulations
and social
responsibility
reliably
Financially weaker and non-
environmental friendly
– Financially good
image in society
and technically
sound
Market respect,
socially good
regulations
Reliable and
responsible for any
change
S4 More expenditure
on green issues
for good image
Green SCM budgets
allocation
– – Awareness
programs for
green technology
for society
Follows govt.
environmental
regulations and
financially good
S5 Positive attitude
for the service
Technology awareness useful
for corporate
Good in financial
ability
High market image
due to new
technologies and
humanity
– Financially week
S6 No customization Financially and legally
strong with emerging
environmental tools
Socially very strong
image
Follows useful
corporate
technologies
Most bounded to
the regulations
–
272 Global Journal of Flexible Systems Management (September 2014) 15(3):261–274
123
References
Akarte, M. M., Surendra, N. V., Ravi, B., & Rangaraj, N. (2001). Web
based casting supplier evaluation using analytical hierarchy
process. Journal of the Operational Research Society, 52,
511–522.
Amin, S. H., Razmi, J., & Zhang, G. (2011). Supplier selection and
order allocation based on fuzzy SWOT analysis and fuzzy linear
programming. Expert Systems with Applications, 38, 334–342.
Bayazit, O. (2006). Use of analytic network process in vendor
selection decisions. Benchmarking: An International Journal,
13(5), 566–579.
Bhutta, K. S., & Huq, F. (2002). Supplier selection problem: a
comparison of the total cost of ownership and analytic hierarchy
process approaches. Supply Chain Management: An Interna-
tional Journal, 7(3), 126–135.
Boer, L. D., Labro, E., & Morlacchi, P. (2001). A review of methods
supporting supplier selection. European Journal of Purchasing
& Supply Management, 7, 75–89.
Bruno, G., Esposito, E., Genovese, A., & Passaro, R. (2012). AHP-
based approaches for supplier evaluation: Problems and per-
spectives. Journal of Purchasing and Supply Management, 18,
159–172.
Chan, F. T. S., & Chan, H. K. (2004). Development of the supplier
selection mode—a case study in the advanced technology
industry. Proceedings of the Institution of Mechanical Engi-
neers, 218, 1807–1824.
Chan, F. T. S., & Niraj, K. (2007). Global supplier development
considering risk factors using fuzzy extended AHP-based
approach. Omega, 35, 417–431.
Che, Z. H. (2010). A genetic algorithm-based model for solving
multi-period supplier selection problem with assembly sequence.
International Journal of Production Research, 48(15),
4355–4377.
Chia-Wei, H., & Allen, H. H. (2009). Applying hazardous substance
management to supplier selection using analytic network
process. Journal of Cleaner Production, 17, 255–264.
Demirtas, E. A., & Ustun, O. (2008). An integrated multi-objective
decision making process for supplier selection and order
allocation. Omega, 36, 76–90.
Demirtas, E. A., & Ustun, O. (2009). Analytical network process and
multi-period goal programming interaction in purchasing deci-
sions. Computers & Industrial Engineering, 56, 677–690.
Dempsey, (1978). Vendor selection and the buying process. Industrial
Marketing Management, 7, 257–267.
Ding, H., Benyoucef, L., & Xie, X. (2005). A simulation optimization
methodology for supplier selection problem. International Jour-
nal of Computer Integrated Manufacturing, 18(2–3), 210–224.
Gencer, C., & Gurpinar, D. (2007). Analytical network process in
supplier selection: A case study in an electronic firm. Applied
Mathematical Modelling, 31, 2475–2486.
Ghodsypour, S. H., & O’Brien, C. (2001). The total cost of logistics in
supplier selection, under conditions of multiple sourcing,
multiple criteria and capacity constraint. International Journal
of Production Economics, 73, 15–27.
Ghodsypour, S. H., & O’Brine, C. (1998). A decision support system
for supplier selection using an integrated analytic hierarchy
process and linear programming. International Journal Produc-
tion Economics, 56–57, 199–212.
Guneri, A. F., Yucel, A., & Ayyildiz, G. (2009). An integrated fuzzy-
LP approach for supplier selection problem in supply chain
management. Expert Systems with Applications, 36, 9223–9228.
Haleem, A., Sushil, Qadri. M. A., & Kumar, Sanjay. (2012). Analysis
of critical success factors of world-class manufacturing prac-
tices: an application of interpretative structural modelling and
interpretative ranking process. Production Planning & Control,
23(10–11), 722–734.
Kumar, Sanjay., Parashar, N., & Haleem, A. (2009). Analytical
hierarchy process applied to vendor selection problem: Smallscale, medium scale and large scale industries. Business
Intelligence Journal, 2(2), 355–362.
Mithat, Z., Cuneyt, C., & Cemal, C. (2011). A combined method-
ology for supplier selection and performance evaluation. Expert
Systems with Applications, 8, 2741–2751.
Nydik, R. L., & Hill, R. P. (1992). Using the analytic hierarchy
process to structure the supplier selection procedure. Interna-
tional Journal of Purchasing and Materials Management, 28(2),
31–36.
Ozgen, D., Onut, S., Gulsun, B., Tuzkaya, U. R., & Tuzkya, G.
(2006). A two-phased possibilistic linear programming method-
ology for multi-objective supplier evaluation and order alloca-
tion problems. Information Sciences, 178, 485–500.
Razmi, J., & Rafiei, H. (2010). An integrated analytical network
process with mixed-interger non-linear programming to supplier
selection and order allocation. International Journal of
Advanced Manufacturing Technology, 49, 1195–1208.
Saaty, T. L. (1980). The analytical hierarchy process: planning,
priority setting, resource allocation. New York: Mcgraw-Hill.
Saaty, T. L. (1990). How to make decision: the analytical decision
process. European Journal of Operation Research, 48, 9–26.
Sanayei, A., Mousavi, S. F., Abdi, M. R., & Mohaghar, A. (2008). An
integrated group decision-making process for supplier selection
and order allocation using multi-attribute utility theory and linear
programming. Journal of the Franklin Institute, 345, 731–747.
Shahanaghi, K., & Yazdian, S. A. (2009). Vendor selection using a
new fuzzy group TOPSIS approach. Journal of Uncertain
Systems, 3(3), 221–231.
Shipley, D., Colin, E., & Scott, E. (1991). Meeting source selection
criteria: Direct versus distributor channels. Industrial Marketing
Management, 20, 297–303.
Soukup, W. R. (1987). Supplier selection strategies. Journal of
Purchasing and Materials Management, 50(1), 2–18.
Sushil, (2000). SAP-LAP models of inquiry. Management Decision,
38(5), 347–353.
Sushil, (2001). SAP-LAP framework. Global Journal of Flexible
Systems Management, 2(1), 51–55.
Sushil, (2005). Interpretive matrix: A tool to aid interpretation of
management and social research. Global Journal of Flexible
Systems Management, 6(2), 27–30.
Sushil, (2009a). SAP-LAP linkages—a generic interpretive frame-
work for analyzing managerial contexts. Global Journal of
Flexible Systems Management, 10(2), 11–20.
Sushil, (2009b). Interpretive ranking process. Global Journal of
Flexible Systems Management, 10(4), 1–10.
Thomas, J. K., & Srinivas, T. (2008). A supply risk reduction model
using integrated multi-criteria decision making. IEEE Transac-
tions on Engineering Management, 55(3), 409–419.
Wadhwa, V., & Ravindran, A. R. (2007). Vendor selection in
outsourcing. Computers & Operations Research, 34, 3725–3737.
Wang, J. W., Cheng, C. H., & Chen, H. K. (2009). Fuzzy hierarchical
TOPSIS for supplier selection. Applied Soft Computing, 9,
377–386.
Ware, N. R., Singh, S. P., & Banwet, D. K. (2012). Supplier selection
problem: A state-of-the-art review. Management Science Letters,
2(5), 1465–1490.
Ware, N. R., Singh, S. P., & Banwet, D. K. (2014a). A mixed integer
non linear program to model dynamic supplier selection. Expert
System with Application, 41, 671–678.
Ware, N. R., Singh, S. P., & Banwet, D. K. (2014b). Analyzing theeffect of demand variation on multi-product, multi-source, multi-
Global Journal of Flexible Systems Management (September 2014) 15(3):261–274 273
123
period model for supplier selection problem. Industrial Engi-
neering Journal, 7(2), 13–18.
Weber, C. A., Current, J. R., & Benton, W. C. (1991). Vendor
selection criteria and methods. European Journal of Operational
Research, 50, 2–18.
Weber, C. A., & John, R. C. (1993). A multi-objective approach to
vendor selection. European Journal of Operational Research,
68, 173–184.
Yeh, W. C., & Chuang, M. C. (2011). Using multi-objective genetic
algorithm for partner selection in green supply chain problems.
Expert Systems with Applications, 38, 4244–4253.
Key Questions
i. How the flexible supplier selection framework is different
from pure qualitative or quantitative framework?
ii. Can we extend flexible supplier selection framework to a
flexible procurement framework?
iii. Can we extend or link flexible supplier selection framework
to the flexible enterprise?
Mr. Nilesh Rambhau Ware is Research Scholar
in Department of Management Studies (DMS) at
Indian Institute of Technology Delhi (IIT DELHI),
India. Prior to joining at IITD, he worked in
AISSMS’s College of Engineering Pune as
Assistant Professor. He completed his bachelor’s
in Mechanical from Government college of Engi-
neering Aurangabad (MAHARASHTRA) and
received his Master of Technology (M.Tech.) in Industrial Engi-
neering and Management from National Institute of Technology
Calicut (KERALA). He is a professional body member of GLOGIFT
Society, Decision Science Institute (DSI). He has published paper in
Management Science Letters, Expert System with Applications,
Industrial Engineering Journal; published his research work in various
referred proceedings. He has also attended some national and
international well known conferences. His research area is supply
chain management and operations research. Currently his research is
based on mathematical models and heuristic development for supplier
selection and evaluation problem. ([email protected]).
Dr. Surya Prakash Singh is an Associate Pro-
fessor in the DMS, IIT Delhi, India. He holds a
PhD from IIT Kanpur. He is also a Post-Doctoral
Fellow from SMA, NUS, Singapore. His research
interest lies in facility layout problems, heuristics,
and meta-heuristics. His work has been published
in leading international journals such as IJPR,
LNCS, IJAMT, EJM, RBR, IJRTE, and APMR.
He regularly reviews articles for many leading journals. His biogra-
phy appeared in Marquis, USA Who’s Who in Science and Engi-
neering, December 2007, and Who’s Who in the World, November
2010. Recently, he has been awarded Young Outstanding Faculty
Fellowship from IIT Delhi. ([email protected]).
Prof. Devinder Kumar Banwet is Emeritus
Professor, Operations & Supply Chain Manage-
ment at DMS, IIT Delhi, India. He is a graduate
mechanical engineer, a Masters in Industrial
Engineering & a Ph.D. from I.I.T. Delhi. He has
been former Head of the DMS, Dalmia Chair
Professor, Coordinator of ASRP (Applied Systems
Research Programme) and also Coordinator of the
Entrepreneurship Programme, both Interdisciplinary Research Pro-
grammes of IIT, Delhi. He is a member/life member of quite a few
other professional societies like ISTE, ISME, IIIE, GIFT and Systems
Society of India etc. His areas of research interest include Operations
Management, Supply Chain and Logistics Management, Project
Management, IT-enabled DSS, Industrial Systems Engineering,
TQM, Manufacturing Strategy, Technology Management, Materials
Management, Facilities Planning, OR Modelling, Telecom Systems
and Entrepreneurship Management. ([email protected]).
274 Global Journal of Flexible Systems Management (September 2014) 15(3):261–274
123