Model-to-Execution€¦ · UI Developer Engineer Software Engineer Process Step Role Event Business...
Transcript of Model-to-Execution€¦ · UI Developer Engineer Software Engineer Process Step Role Event Business...
Model-to-Execution
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Get There Faster.
Get There Faster.
Model to Execution
… or better “Problem to Solution”
Seeing the problem Understanding the problem Defining the solution
Realizing the solution Process Improvement
Get There Faster.
Model-to-Execution
Define
Business
View
Process
Owner
Create &
Enhance
Logical View
Create
Executable
Process
Business
Analyst
Process
Engineer
Process
Participant
Integration
Engineer
Process
Engineer
UI
Developer
Integration
Engineer
Software
Engineer
Process
Step
RoleBusiness
Flow
KPI
Logical
Process
Software
Service
Logical
Data
Task
Participant
Service
What?
Who?
How
?
Event
Business View Logical View Execution View
One Model
Process Governance & Methodology
Role-based Tooling
Get There Faster.
ServicesServices
Services
TaskService
Participant
Architecture
Model to Execution
ARISRepository
KPI
ProcessStep
Capability
BusinessFlow
CentraSite
LogicalProcess
Data
SoftwareService
BPMNBPMN
BPMN
ServicesServices
LogicalProcesses Services
LogicalProcesses
Process Governance
Create & Enhance Logical View Create Executable ProcessDefine Business Views
Document ITsupport withcapabilities
Identifyand assign
businessservices
Processreview and
release cycle
Describebusinessprocess
Ensurebusinessprocessquality
Adaptlogical
process
Enhancelogical
process
Reviewand release
logicalprocess
Reviewlogicalmodel
Rationalizereuse
(executableprocess)
Enhanceand compose
executableprocess
Reviewand releaseexecutable
process
Get There Faster.
Technical Prerequisite for this Case
We assume that the IT department of United Motors Group is using CentraSite as a
company-wide central repository for their SOA Governance lifecycle. They manage all
services and IT assets within CentraSite.
UMG connected CentraSite with ARIS and registered their services and assets within ARIS.
On-line access
to ActiveSOA
Repository through
browsing UI
Get There Faster.
Strategize
Initial Situation of UMGA new CEO, Juergen Sattler, joined UMG. Juergen analyzes the
companies strategic situation.
Credit financing rate is below average for automotive industry.
The credit financing process of UMG is
too expensive,
too slow, and
is not attracting private customers
They move to competitor offerings.
By optimizing the credit financing process he believes to reach 2 targets:
Increase the number of credits, which leads to higher margin for UMG
Increase of revenue
Starting Point: Analysis of the impact of an increased credit financing rate regarding revenue and cost reduction.
Juergen Sattler, CEO
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Strategize – Financing Analysis
Juergen Sattler, CEO
Get There Faster.
Strategize – Strategic Process Map
Peter May,
Business Analyst
Sandy Paul,
Head of
Credit Financing
Get There Faster.
Design
Get There Faster.
Design – E-2-E Process Scenario Analysis
Peter May,
Business Analyst
Sandy Paul,
Head of
Credit Financing
Get There Faster.
Design – As-Is Process Efficiency Analysis
Number Percent
Non-value-added: manual with IT 5 22,73%
Non-value-added: manual without IT 1 4,55%
Value-added: automated 3 13,64%
Value-added: manual with IT 8 36,36%
Value-added: manual without IT 2 9,09%IT System Breaks 5 83%
Organizational Changes 6 40%
Check Credit Application (As-Is)
Check Credit Application Analysis
Peter May,
Business Analyst
Sandy Paul,
Head of
Credit Financing
Get There Faster.
Design – As-Is Process Cost Analysis
Peter May,
Business Analyst
Sandy Paul,
Head of
Credit Financing
Get There Faster.
Design – To-Be Process Design & Capabilities
Capability
Capability
Business Rule
Peter May,
Business Analyst
Marc Allen,
Process Engineer
Sandy Paul,
Head of
Credit Financing
Get There Faster.
Design – Business Service assignment
Peter May,
Business Analyst
Marc Allen,
Process Engineer
Get There Faster.
Design – Request for a new Service
Peter May,
Business Analyst
Marc Allen,
Process Engineer
Get There Faster.
Design – Human Interaction Process Step
Peter May,
Business Analyst
Marc Allen,
Process Engineer
Get There Faster.
Design – To-Be Process Cost Analysis
Peter May,
Business Analyst
Sandy Paul,
Head of
Credit Financing
Get There Faster.
Design – To-Be Process Review and Approval
Peter May,
Business Analyst
Sandy Paul,
Head of
Credit Financing
Get There Faster.
Implement
Get There Faster.
Implement – Logical Process Generation
Marc Allen,
Process Engineer
Get There Faster.
Implement – Logical Model Review
Marc Allen,
Process Engineer
Peter Myers,
Integration Engineer
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Implement – Human Task UI Design
Marc Allen,
Process Engineer
David Lee,
UI Designer
Get There Faster.
Implement – Software Service Assignment
Marc Allen,
Process Engineer
Peter Myers,
Integration Engineer
Get There Faster.
Implement – Notification via CentraSite
Marc Allen,
Process Engineer
Kevin Parker,
Process Developer
Get There Faster.
Implement – Change Management Cycle I
Kevin Parker,
Process Developer
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Implement – Change Management Cycle I
Marc Allen,
Process Engineer
Kevin Parker,
Process Developer
Get There Faster.
Implement – Review of Service Assignment
Kevin Parker,
Process Developer
Get There Faster.
Implement – Service Policy Mgmt in CS
Linda Rosenfeld,
Service Responsible
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Implement – Change Management Cycle II
Kevin Parker,
Process Developer
Get There Faster.
Implement – Change Management Cycle II
Marc Allen,
Process Engineer
Kevin Parker,
Process Developer
Get There Faster.
Implement – Change Management Cycle II
Peter May,
Business Analyst
Marc Allen,
Process Engineer
Get There Faster.
Compose
Get There Faster.
Compose – Data Mapping
Kevin Parker,
Process Developer
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Compose – User Interface Mapping
Kevin Parker,
Process Developer
Get There Faster.
Compose – Role assignment
Kevin Parker,
Process Developer
Get There Faster.
Execute
Get There Faster.
Execute – Financing Process
Christian Kramer,
Local Sales Rep
Laura Hill,
Credit Check Employee
Get There Faster.
Monitor, Control & Improve
Get There Faster.
Change Request from Business I
Christian Kramer,
Local Sales Rep
Get There Faster.
Change Request from Business II
Christian Kramer,
Local Sales Rep
Peter May,
Business Analyst
Get There Faster.
Model-to-Execution (Change Process Governed)
Change
Business
View
Process
Owner
Change
Logical
View
Change
Executable
Process
Business
Analyst
Process
Engineer
Process
Participant
Integration
Engineer
Process
Engineer
UI
Developer
Integration
Engineer
Software
Engineer
Process
Step
Role
Event
Business
Flow
KPI
Logical
Flow
Service
Logical
Data
Task
Participant
Web
Service
What?
Who?
How
?
One Model
Change request
Sign-off
Get There Faster.
Model-to-Execution (Change Process Governed)
Change
Business
View
Process
Owner
Change
Logical
View
Change
Executable
Process
Business
Analyst
Process
Engineer
Process
Participant
Integration
Engineer
Process
Engineer
UI
Developer
Integration
Engineer
Software
Engineer
Process
Step
Role
Event
Business
Flow
KPI
Logical
Flow
Service
Logical
Data
Task
Participant
Web
Service
What?
Who?
How
?
One Model
Change request
Sign-off
Change process
governed by
CentraSite &
ARIS Process Governance
Get There Faster.
Model-to-Execution Roadmap
Q1 11 Q2 11 Q3 11Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q4 10
BPMN 2.0
Transformation Engine
ARIS to webM (File Exchange)
webM to ARIS (Model Exchange)
UI Interaction ARIS / wM
Integrated approval processes
BPMN2 Model Synchronization
Flexible Governance Workflow
SOA Governance Integration
Phase 1 Phase 3
Phase 2
ECR GA
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Model-to-Execution “Highlights”
BPMN 2.0
Transformation Engine
EPC BPMN 2.0
Integration
Governance(Change Management)
Define
Business
View
Create &
Enhance
Logical View
Create
Executable
Process
Get There Faster.
Questions?