MobiWallet - Spanish Pilot Overview
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[ [ Santander Pilot Overview December 2015
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Transcript of MobiWallet - Spanish Pilot Overview
[ [Santander Pilot Overview
December 2015
Spanish Pilot Overview
Partners:
Where: City of Santander
Modes involved:
Key Technologies: NFC integrated with Smartphones, QR codes
Specific Objectives & Challenges
Use NFC enabled Smartphones and Stickers as electronic wallets and tickets to exploit the synergies between contactless payment systems and Smartphone technologies.
Unique, integrated and interoperable mean of payment and validation.
Foster the deployment of Interoperable Fare Management systems focused on offering seamless intermodal mobility
Offer added value services: online purchasing, virtual wallet, profile/account information, special considerations for disabled users etc.
BUT …
Capable of co-existing with current solutions Not affecting current operation: none/minimum hardware and
software modification in operator´s side.
Baseline & impact on approach
Santander
Santander
Uses NFC MIFARE Classic 1K
MobiWallet solution based on this technology to assure compatibility
MobiWallet solution adapted to its CARD MAP
Santander
Don´t use mobile technologies in their services today Development of equipment is not possible/affordable
MobiWallet proposes a solution to incorporate QR codes in the payment
Operators just need their smartphone
Santander
Traditional business. Allows only cash and credit card A paper ticket is needed to allow traveller to go on board
MobiWallet solution based on Smartphone+NFC stickers linked to a unique user ID
Equipment provided to incorporate NFC for the payment and ticket purchase
Interoperability Solutions: Key Elements implemented
MobiWallet APP
NFC Sticker MIFARE CLASSIC 1K
+Allow users to….• Register/Log in• Manage and recharge their
MobiWallet virtual account• Adquire and validate travel
entitlements & access the transport system
• Access aditional services
Clearing House
Payment gateway and clearing system to manage user´s credit and payments as well as all the transfers to the different operators according to the use of their services.
+Virtual Point of Sale
Information centre: WebServices+DataBase
Core of the Platform: Stores user´s data and transactions. Provides basic operations to users and operators to access and manage this informationPl
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Interoperability Solutions: architecture
Services
Additional Services
Future adaptations for disabled users
Top-up & clearing Validation
Fare Calculation Interfaces
Core Services
(Fare management and validation)
Equipment
Focus here
for the momen
t
Integration with
existing Services/AP
P
For the moment, no other external APPs will be integrated in the system
Core Services
Traveller Account
MW Account
Operator 1 Account
Operator X Account
User tops up the virtual wallet through the
Smartphone
Virtal Point of Sale implemented – Payment
by Credit Card
User´s virtual account updated
Use transport mode: bono or postpayment
Clearing:Transfers to Operators
weekly
Top-up & clearing
Deployment of solutions based on the core elements developed, but adapted to the specific requirements of each mode, in order to co-exist with current solutions: different approaches to validation / payment:
NFC – reads ID
Santander
Santander
NFC – reads sticker´s card map,
validates ticket
NFC–writes on sticker´s card map
Select type/number of tickets and pay with virtual wallet
Core ServicesValidation
Santander
Generate QR code with payment details
Taxi driver/parking operator
Reads QR´s information and
validates payment
User
Core ServicesEquipment
TUS validators (all bus lines)
Existing equipme
nt
New equipme
nt
Equipment for Ferry
Totems to top-up in smartphones that are not NFC compatibles
NFC Sticke
r
APPs for operators
Core ServicesFare Calculation
System adapted to each mode, maintaining current operation and fare calculation:
• Bus: allows to travel with a type of ticket issued for the pilot, called BonoPiloto, and with the cost of a conventional ticket
• Ferry: allows to purchase any type of ticket among the existing
• Taxi&Parking: post-pay, according to the current fares.
Transactions of each users are registered, making easier to apply multimodal fares
Core ServicesUser Interfaces
Traveller Interface: unique mobile APP for the traveller
Register / Log-in
Introduce personal
information
Link sticker ID with user
Top-up wallet / consult available
credit
Select Mode / action
Incremental approach, adaptations are made in the APP as new modes get involved in the pilot
Users recruitment• First users: contacted personally
• Next users: send an email to the user support address / through the Web page / download APP
• Promotion/dissemination through Press Notes in newspapers/online, Posters, social media, Videos etc
• Offer incentives to participants: discounts and raffles
usuariomobiwallet@
Dec Jan Feb Mar Apr May Jun JulNov
25 users >100 users 200-300users
Phase 1 Phase 2 Phase 3
Forthcoming actions
• Finish integration of taxis and parking and put them in operation
• Install totem for non-compatible phones• Include adaptations for disabled people• Continue users recruitment , dissemination and
trails• Evaluate performance and results • Interoperability with the other european pilots
Stay tuned!
www.mobiwallet-project.eu Info: [email protected] To join the trials: [email protected]/company/mobiwallet
twitter.com/MobiWallet_EU
