Mobility as a Service: Dealer Tech Opportunities...George Soros) • Controlling position in Hertz...
Transcript of Mobility as a Service: Dealer Tech Opportunities...George Soros) • Controlling position in Hertz...
JULY 23-25, 2019 | RALEIGH, NC
Mobility as a Service:Dealer Tech Opportunities
John F. Possumato
President & CEO
DriveItAway
A VUCA WorldVolatile
UncertainComplex
Ambiguous
of ACES MobilityAutonomousConnected
ElectricShared
Mobility as a Service: Unleashing Profit Opportunities
MaaS
What is
MaaS?
How can dealers
profitably and
flexibly get in the
game to be
prepared for the
future?
Why is it an
opportunity now
for dealers?
“It’s not the strongest of the
species to that survives, nor the
most intelligent that survives. It is
the one that is most adaptable to
change.”
-Charles Darwin
“It’s still Day 1 of the Internet and
of Amazon.com: Though we are
optimistic, we must remain
vigilant and maintain a sense of
urgency.” *
-Jeff Bezos
* Concludes every annual letter to shareholders by
reminding readers of this, since his first annual letter in
1997
Mainstreet & Silicon Valley: 2 Different Worlds / 2 Different Languages
Change is Evolution…
Invented digital
photography…and
dismissed it.
1980’s
NetFlix Founder Reed Hastings
approached Blockbuster CEO John
Antioco and asked for $50M to sell
and merge the companies… NetFlix
is now worth $160B
2000
… and Things Are Changing
Cox takes a deeper dive into mobility
“The multibrand industry player, with more than $7 billion in
revenue last year, expects the new mobility business to dwarf its
cash-cow Manheim auction business within a decade, according to
an internal memo obtained by Automotive News.”
“Cox expects the division to grow to revenue of $100 million to
$150 million in the next few years, and then balloon into a $5 billion
business in a decade, according to the memo.”
As Dealer and Consumer Base is Expected to Shrink?
New Age of Transportation Expected to Thin
Auto Dealer Ranks
“There are about 9,000 (dealership) owners now,” O’Neil says. “By
2030, we think there will be 1,000. That’s drastic.”
Mark O’Neil, COO of Cox Automotive, on US Franchise Dealer
Forecast
…. and Opinions Differ
Car-dealer leader: Don't believe Auto 2.0 hype
“Lutz set out to debunk three main narratives: that ride-hailing
services will replace personal-vehicle ownership; that autonomous
vehicles will make roads safer; and that dealers are holding up the
move to electric vehicles.”
Wes Lutz, Immediate Past Chairman of NADA
AmericaMerrill Lynch Global Research:‘Car Wars’May 2019
until 2026.
U.S. auto industry faces 30% drop by 2022,
analyst predicts
According to ‘Car Wars,” annual sales will plummet from 17.27
million last year to between 13 and 14 million by 2022. That's a
massive advance on Car Wars' previous timeline. In the 2016
study, analysts didn't predict the 14-million sales figure
until 2026.
Dealers can
leverage this to
their benefit if
they act earlier
in the process
MaaS Will Dramatically Effect Vehicle Ownership
Source: Deloitte University Press, The future of mobility: What’s Next? 2017 Issue 20
MaaS Will Dramatically Effect Vehicle Ownership
Source: ABI Research Report, Nov 2016 Mobility as a Service
MaaS Will Dramatically Effect Vehicle Ownership
Source: ARK Investment Management LLC | ark-invest.com
Source: Shaheen, Cohen, Jaffe, (2018)
“Innovative mobility: carsharing outlook –
Carsharing market overview, analysis,
and trends.”
Global Carsharing Market Trends
What Do These Valuation Predictions Mean for the Future?
Fewer cars
needed by individuals
Vehicles sold decrease
by 33% from
80 million to 54 million
Global vehicle miles
travelled up 65%
More miles
travelled by cars
IHS Markit Predicts
from 2017 to 2040:
Deriving revenue & profit by SHARING generates more money than the one time SALE of a vehicle.
For Example: United States Used Vehicles
SHARING (26% Estimated
Usage)
3.9 trillion miles
$ 0.608 per mile
$2.37 trillion
industry
35.5 million vehicles
US USED
SALES 2018
$19,000
$675 billion
industry
Change...
Gradually, then Suddenly*...
* How did you go bankrupt? Ernest Hemingway, The Sun Also Rises
… IPO’s Didn't Work Out So Well...
Let’s Keep this in Perspective:These Start-ups have lost Billions in 7+ Years of Operation
$ 1 billion losses in Q1 2019
$ 1.8 billion losses in 2018
$ 2.2 billion losses in 2017
$ 11.58 billion total losses since it started
$ 1.38 billion losses in Q1 2019
$ 911 million losses in 2018
$ 688 million losses in 2017
$ 0.42 for every $1.00 of revenue in 2018
…and not without
Emerging Issues
Are Uber Drivers
Employees? The Answer
Will Shape The Sharing
Economy
NOTIFICATIONS
000
Uber and Lyft are
fighting tooth and nail
against a California bill
that could make some
drivers employees and
bankrupt both
companies
For Those Who Think Uber is Intimidating?
Loss $ 9,000 per vehicle
with cap cost of less than $
30,000 in 18 months…
(40,000 vehicles)
New Models Not Without Cost Issues
“When is a failure not a failure? When it occurs in
France.
Ever since the arrival of Zipcar more than 10 years ago,
the concept of car sharing has become increasingly
compelling. Launched not long after Zipcar, which is
now owned by Avis, Autolib promised Parisiens
liberation from car ownership. That liberty was short-
lived as losses mounted at Autolib and the government
refused to offer a bailout. The company reported high
approval ratings and utilization, but the mayor of Paris
said: "No, merci!““
Autolib Lessons
Learned?
Do Autonomous Vehicles Make These Models Work?
Not until vehicles service, clean and repair themselves as well…
Vehicle Evolution - MaaS Business
OFFLINE
VEHICLES
• Private vehicles
• No online support
SERVICE
INTEGRATION
• Enhanced vehicle interfaces
• Integration of local services
VEHICLE AS A
SERVICE
• Car services such as vehicle
sharing
• Private
• Fleet
• Public
MOBILITY AS A
SERVICE
• Intermodal mobility with
different offerings and mobility
schemes
• Customized mobility on
demand based on individuals
GET IN TODAY…
SO YOU CAN LEAD TOMORROW
PAST YESTERDAY TODAY FUTURE
Adding New Technology to Existing Infrastructure
New York Post Office 1915 Compra Directa Autoped
The Fact that No One Seems to Acknowledge…
Dealers are already positioned to be more profitable in Car Sharing & Ride Sharing / Ride Hailing than any “Start-Ups”…
Why Car Dealers are Best Positioned for MaaS Vehicle Operations?
Cover variable cost and every additional dollar
of revenue falls to the bottom line
• Lower cost of asset (vehicle)
• Lower cost of maintenance & management of
asset
• Fixed facility already paid out
• Lower cost of customer acquisition (already
sales / service hub)
• Residual financial benefits
• Retention of service revenue if you have facility
• closings on previously “un-bankable” deals
• Peer to peer car sharing is F & I “upsell” for
online & on-location sales
“Car Dealers Thrive in the
MaaS Ecosystem”
“More than just a few
‘crazy’ pioneers*”
Giuseppe Marotta, (2019) MaaS-Alliance
https://maas-alliance.eu/car-dealers-thrive-in-the-maas-
ecosystem/
*Map based on the information
gathered during the investigation
Much Easier to Bring the Technology to the Infrastructure, than the Infrastructure to the Technology
Adding this is easy and
inexpensive – multiple
vendors and technologies.
Adding this is a little more
challenging, but the
software/mobile apps, as
with any technology, is
quickly going from unique
to a commodity.
Difficult for the new
tech start-ups to
duplicate or recreate
this infrastructure –
dealers are now the low
cost producer.
Car Dealers Thrive in the MaaS Ecosystem, Giuseppe Marotta, 2019
Car Dealers Thrive in the MaaS Ecosystem, Giuseppe Marotta, 2019
S W O TSTRENGTHS WEAKNESSES OPPORTUNITIES THREATS
Capillary Presence –
extensive service &
distribution network
Image & Customer
Acquisition – brand
awareness at local level
Know-How – long-standing
experience in servicing
vehicles and managing fleets
Vehicle Sourcing – B2B
purchasing prices
IT Infrastructure & Culture –
dealers don’t have this now,
but IT easy – getting faster,
better cheaper... Can Culture
Change Happen???
Financial Firepower –
Challenge, is there an ability
to enter the market without
substantial investment or
initial negative cash flow (DIA
“low hanging fruit”
Facilities – some more rural
locations might not warrant or
support initiatives
Expansion of Shared
Mobility Solutions in New
Locations (not just major
metro)
Policy and Financial
Support by Cities – eager
for public and private
partnerships
Strategic B2B Synergies –
partnering and networking
with other vendors
Financial Dilemma of Car
Sharing Schemes –
Financing vehicles/dealing
with depreciation verses book
value
No Right to a Second
Chance – dealers and their
funding sources are not like
Silicon Valley VC’s – no
funding for prolonged
negative cash flow
Low Demand in Smaller
Cities and Rural Areas –
recent studies and real-life
examples indicate interest in
MaaS in smaller cities and
rural areas, but there is a risk
in sufficient demand
• Owned an early Stake in Lyft Inc.
(Sold Pre-IPO at IPO Price to
George Soros)
• Controlling position in Hertz Global
Holdings
• 2,300+ Service centers in US – Icahn
Automotive Group (Pep Boys, Auto Plus, Driveline Systems,
Precision Tune Auto Care)
• Sold Federal Mogul Holdings Corp
(aftermarket parts) to Tenneco (Board Seat &
36% of surviving company)
Requirements for a Successful Dealer Based MaaSAdaption/Adoption Strategy Today:
Must be highly
profitable today
with little upfront
investment
Must be able to
scale effectively
Must feed
traditional sides of
the business
• Vehicle Sales
• Fixed Operations
Definitions US: (it’s all just Car Rental / Leasing)
Subscriptions Car Sharing
Cadillac Cancels $1,800-a-
month Car-Subscription
Service
GM brand was among the first to
launch a Netflix-style alternative
to owning a car; exit comes as
more car makers dabble with
such subscriptions
Definitions US:
Ride Sharing or Ride Hailing
The Worst Kept Secrets of Ride Sharing Companies:
1
Largest fleets in the
world, yet do not
manage their fleet –
each is just a
software platform
Critical need for new
drivers & 40% of new
applicants in US do
not have vehicles
2
In almost every
metro area in the
North America,
there is a critical
shortage of vehicles
for potential ride
share drivers!
Industries’ best kept secret:
All new approved
drivers have a
clean DMV &
passed a
background
check
Turn-over of
Ride Share
drivers is roughly
50% annually
Approximately 50,000
New Drivers Sign Up to
Drive for Ride Sharing in
a month NA but Roughly
40% of them do not
have a vehicle to drive
Every Day all over the US
Individuals are put Into the
rental business by peer to
peer Car Sharing networks
– Turo, HyreCar, FlexDrive
(a new car rental company
created just to service Lyft
drivers) etc. - to profit from
this shortage of vehicles
As of the end of
2018 – 3 Million
Uber drivers &
1.4M Lyft drivers
in the United
States
DRIVERSSALES GROWTH
1.4M drivers
1% of US
workforce
3M drivers
… if MaaS Vehicle Providers are Causing this Reduction in Private Ownership, Why Not Explore “Fishing Where the Fish Are” (USA)
2018 - 2.16B
Up 103% year
over year
2018 - 11.3B
Up 43% year
over year
New Idea in the US: Growth in Car Sharing for Ride Sharing Promoted at the Retailer Level Becomes the New Way for Cash Strapped, Credit Challenged Consumer to Buy
New Source of
Prospects with DMV
& Background
Checks
Room for Growth:
In US 22% of vehicle
buyers are subprime/
62% of population
Payment and Credit
Rehabilitation Starts
at Platform Level -
eCommerce
First Stage Dealership Adaption/Adoption –Car Sharing for Ride
Sharing
Bridges gap of the needs of
emerging & current transportation
Infrastructure – profitably merges
tradition and future
Dealership provides “full service”
(insurance + maintenance)
temporary used vehicles to Ride
Share drivers, with a clear “path to
ownership” for future vehicle
purchase
Everyone Wins
• Solve the critical willing
driver / no vehicle problem
• Recruitment more effective
• Sustainable drivers make
more money
• Improves lives
Ride Share Company Drivers & Consumers
• On demand employment
+ sustainable vehicle cost
= changed lives
• Highly profitable
• Scalable
• Feeds traditional business
• Sales
• Fixed Ops
Dealer Preparing for MaaS
Future
Dealer
Business Model:US Dealer
$8,000 Compact
fuel efficient vehicle
(40k miles)
$ 35a day
(full maintenance)
95% utilization
3000average miles
per month
Dealer Charges Monthly Gross Return
$ 1030
-$ 154
-$ 103
less SaaS Fee
15%
servicing
allowance (10%)
$ 773 net revenues
24month
useful
life
$ 18,552
- $ 8,000
net revenues
less vehicle cost
$ 10,552 return per vehicle
Car Sharing toRide Share Drivers
STAGE 1A Strategic Approach
to Entering MaaS
Vehicles to current Ride Sharing Drivers
• Low Cost/Risk – High Return
• Additional High Profit Department
• Additional Vehicle Sales
• Additional Fixed Operations Revenues
• This is a Used Car Business – New or Slightly
Used Vehicles Do not Pencil Out!
Some Early Dealer Adopter Success Models: Converting Car Sharing to Ownership
US dealer offers:
• Free credit repair to Ride Share
• 90 Day “Path To Ownership” Rent-to-Own program
• Over 450 drivers sign up in the first 24 Hours
Some Early Dealer Adopter Success
Pennsylvania, US Dealer dedicates
facility exclusively to Ride Share drivers
• 14 car showroom
• lounge area
• vehicle service facility
Lyft Region holds annual new driver
appreciation party with dealer’s grand
opening, an industry first
Pennsylvania
An Early Adopter Dealer Approach:Acura Franchise Store, Washington, DC USA
Required:
• Telematics – gps,
starter interrupt, etc.
• Vehicle Floor
Plan/Finance
Provides
• Insurance Providers
• SaaS Platform and
App Providers
1.
New Vehicle
Placed in
Dealer
Service
Loaner Status (OEM Incentive)
2.
Loaner Vehicle
Placed in
Subscription
Service
3.
Subscription
Vehicle Placed
in Car
Sharing or
“Car Sharing
for Ride
Sharing”
4.
Car Sharing
Vehicle Sold
to Ride Share
Driver or
Used Vehicle
Buyer
An Early Adopter Dealer Approach:Avis Franchisee, Pennsylvania USA
This Operator has
already converted
60% of his business
to profitable
monthly
subscriptions...
something the
manufacturers still
have not figured out
how to do...
1.
New Vehicle
Placed in Rental
Vehicle Service(OEM Incentive)
2.
Rental Vehicle
Placed in
Subscription
Service
3.
Subscription
Vehicle Placed
in Car Sharing
or “Car Sharing
for Ride
Sharing”
4.
Car Sharing
Vehicle Sold to
Ride Share
Driver or Used
Vehicle Buyer
Subscriptions | Retail Car Sharing
STAGE 2A Strategic Approach
to Entering MaaS
Builds on foundation platform
–software, insurance, set-up
Additional profit from new
business
Additional fixed operations revenues
Retain current customers – no
migration to 3rd parties
Car Sharing Implementation
Longer term benefits of STAGE 1 & STAGE 2
A Strategic Approach to Entering MaaS
Provides flexibility to adapt to
alternate future scenarios
• Experienced in servicing fleet
management needs
• Established car sharing & ride
sharing partnerships with
vendors
• Filling the needs in peripheral
markets
• Experienced in MaaS with
database of drivers and
customers
• As car sharing & ride sharing
platform becomes
commoditized easy to
implement local ride sharing
services
Ride Sharing &
Car Sharing Giants
Dominate
Car Sharing &
Ride Sharing Giants
Falter
Future Scenarios…
To Sum it Up:
JULY 23-25, 2019 | RALEIGH, NC
Questions?
JULY 23-25, 2019 | RALEIGH, NC
Next:Inaugural Emerging 8 Luncheon in the
Glenwood Ballroom –with TED Ted-style talk kicking off at 12:15
John F. Possumato
President & CEO
DriveItAway