Telecom & Utility Expense Management Audit Guide: A Toolkit for Savings!
Mobile Telecom Expense Managementi.dell.com/.../en/Documents/enterprise-mobility-telecom.pdfWith...
2
Mobile Telecom Expense Management Typical Customer Challenges • Multiple carriers • Multiple services • Multiple invoices • Multiple billing platforms • Constrained resources • Limited expertise • Process crosses multiple departments With mobile voice and data communications being a vital organizational component and a leading operational cost, organizations face many challenges to proactively manage these resources. A proactive, technology-enabled approach to managing telecommunications can drive considerable benefit to the enterprise, including cost reductions, enhanced operational efficiencies, spend visibility, and improved organizational control of telecommunications costs and assets. With Dell Mobile Telecom Expense Management service offer, companies benefit from an end-to-end best practice approach to managing wireless spend. Lifecycle • Contract management • Procurement and order handling • Telecom inventory management • Invoice processing and auditing • Usage and rate optimization • Payment • Reporting
Transcript of Mobile Telecom Expense Managementi.dell.com/.../en/Documents/enterprise-mobility-telecom.pdfWith...
Mobile Telecom Expense Management
Typical Customer Challenges• Multiplecarriers• Multipleservices• Multipleinvoices• Multiplebillingplatforms• Constrainedresources• Limitedexpertise• Processcrossesmultipledepartments
Withmobilevoiceanddatacommunicationsbeingavitalorganizationalcomponentandaleadingoperationalcost,organizationsfacemanychallengestoproactivelymanagetheseresources.
Aproactive,technology-enabledapproachtomanagingtelecommunications can drive considerable benefit to the enterprise, includingcostreductions,enhancedoperational efficiencies, spendvisibility,andimprovedorganizationalcontroloftelecommunicationscostsandassets.
WithDellMobileTelecomExpenseManagementservice offer,companiesbenefit from anend-to-endbestpracticeapproachtomanagingwirelessspend.
Lifecycle• Contractmanagement• Procurementandorderhandling• Telecominventorymanagement• Invoiceprocessingandauditing• Usageandrateoptimization• Payment• Reporting
For more information about any of our service offerings, please contact your Dell representative or visit dell.com/services.
Productandserviceavailabilityvariesbycountry.DellandtheDelllogoaretrademarksofDellInc.©2010DellInc.Allrightsreserved.November2010.A2G.
Applications BusinessProcess Consulting Infrastructure Support
Dell Services will perform the following Mobile Telecom Expense Management Services:• Createanend-user,self-serviceWebportalfororderingmobileservicesand
devices with an embedded product catalog and workflow approval• Fulfill all of the approved service requests on your behalf with the mobile carriers• Managealloftheassetsinacentralizedassetinventory• Receiveyourwirelessinvoicesonamonthlybasisandloadthemintoour
managementplatform• Allocatetheexpensesbacktoyourbusinessunits• Performrecurringrateplanoptimizationoftheinvoicestodrivedowncosts• Managethepaymentprocessofeachinvoice• Provideenduserswithaccesstothemanagementreportingmoduletoprovide
fullvisibilityandanalyticsintoallofthedisparateexpensesacrosscarriersandservicetypesthatwemanageonyourbehalf
• Managedisputestoresolutionwiththecarriers• Provideoptionalincrementalservicedeskoptionstosupportyourwireless
administratorsand/orendusers
Dell consulting services provide additional value, including: • Inventorydiscoveryandbaselinecreation• Inventoryanalysisandoptimization• Historicalauditing• Analysisofallthecarriercontractsandbenchmarking
ofthosecontractsagainstcurrentmarketratesandbest-in-classratesachievedbyothercompanies
• ManagementofyourRFPprocessforalternatecarriersourcing,aswellasnegotiationofyourcurrentandnewcarrieragreements
• Networkmanagementandmonitoringforproactivemanagementofyourcorporatenetworkforpreventionofoutagesandpromptresolutionofanyoutagesthatmayoccur
![General Services Administration - Project Description Telecom Expense... · Web view[Telecom Expense Management Services (TEMS)] Note: Text boxes contain informational material that](https://static.fdocuments.us/doc/165x107/5f13810ca4dd7a3eba13bead/general-services-administration-project-description-telecom-expense-web-view.jpg)
