Mobile Task Codes - spark.co.nz · Any queries or comments regarding the content of task table...

Mobile Task Table

The use of task tables is detailed in section 5.2 of the Planned Events process document. The document is available online at http://www.spark.co.nz/permits/

Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ [email protected]

Free phone: 0800 103060 option(s) 1 + 1 Important Information

Mobile permits – Mobile work requiring an outage to cell site outside of the defined timings requires 2 working days lead time to confirm your outage timings suit the traffic pattern of the cellsite and to notify customers. Failure to do so may mean your permit will be declined. Paging permits – Paging work requiring an outage to paging site requires 5 working days lead time to notify emergency services.

Exceptions - If you require an outage time outside of the defined timings and with no lead time (emergency work), please mention all the details for the request. Failure to do so may mean your permit will be declined.

The following Definitions apply to all task tables.

Definitions

Risk: Indicates the PTW risk level 1 = Service Loss, 2 = High Risk, 3 = Low Risk.

ITIL Cat: Indicates the approval path required. Minor = standard approval, Major = Requires CAB approval.

Timeslot: indicates the start hour and includes the minutes up to the next succeeding hour.

Lead-time: is expressed in calendar days

Service Loss timings & durations must be specified within the permit request

Change Board

The Change Advisory Board responsible for the approval of Major tasks for this task table is specified below.

Change Approval Board

Mike Goodwin

Stu Keddie

Matt Arvidson

Randy Panzo

Darryl Muir

Brett Baillie

http://www.spark.co.nz/permits/

mailto:[email protected]

FleetLink Task Table Task # Task Description Risk ITIL cat Timeslot Lead-time

MR201 Information Only - Team Talk working on Fleetlink, requiring access to site. 2 Major anytime 2.0

Paging Task Table

Task # Task Description Risk ITIL cat Timeslot Lead-time

MP101 Paging Switch Work - Service Impacting 1 Major 00-05 10.0

MP201 Paging Switch Work - High Risk of Impacting Service. 2 Major 22-05 2.0

MP301 Paging Switch Work - Non Service Impacting 3 Minor anytime 0.5 MP102 Message Centre Switch Work - Service Impacting 1 Major 00-05 10.0 MP202 Message Centre Switch Work- High Risk of Impacting Service 2 Major 22-06 2.0 MP302 Message Centre Switch Work - Non Service Impacting 3 Minor anytime 0.5

MP103 Paging Txers Group 1 Sites - Service Impacting 1 Major anytime 5.0 MP104 Paging Txers Group 2 Sites - Service Impacting 1 Major anytime 5.0

MP203 Paging Txers Group 1 Sites - High Risk of Impacting Service 2 Major anytime 2.0

MP303 Paging Txers Group 2 Sites - High Risk of Impacting Service 3 Major anytime 2.0

MP304 Paging Txers - Non Service Impacting 3 Minor anytime 0.5

MP105 NMR 311 - Check paging site elements. Antenna sweep causes up to 30min service loss. 12 Monthly.

1 Major anytime 5.0

MP106 Paging Txers - Configuration change to transfer TP2 paging to TP1 Tx equipment or to restore to BAU from this temp configuration. 1 - 2 min service loss.

1 Major Anytime 0.5

MP999 Miscellaneous. Manual description of work and risk required. Major >2.0

of 38 Copyright © Spark 2014 Mobile Task Table - Version 1.8.3

Mobile Task Codes

Paging Site Priority Listings

AIREDALE STREET EXCHANGE GROUP 1 KAITI HILL GROUP 1 PUKEHOKO GROUP 1

ASHBURTON EXCHANGE GROUP 1 KAUAHEI GROUP1 PUKEKURA GROUP 2

AUCKLAND HOSPITAL GROUP 1 KOPUKAIROA GROUP 1 PUKEMORE GROUP 2

AWAMATE GROUP 1 LEANING ROCK GROUP 1 PUKERUA BAY GROUP 1

BALD HILL GROUP 2 MANAWAHE GROUP 2 PUKEWHARAIKI GROUP 1

BASTIA HILL GROUP 1 MANUREWA MICROWAVE GROUP 2 PYE PEAK GROUP 1

BIRKDALE EXCHANGE GROUP 2 MARLEY'S HILL GROUP 2 RAINBOW MOUNTAIN GROUP 2

BIRKENHEAD CELL GROUP 2 MATANGIA GROUP 1 RANGITUMAU GROUP 1

BLAGDON HILL GROUP 1 MAUNGAKAWA GROUP 1 ROUND TOP GROUP 1

BLOCKHOUSE BAY CELL GROUP 2 MAUNGATAUREIA GROUP 1 RUSSELL HEIGHTS GROUP 1

BROWNS HILL GROUP 1 MENZIES BUILDING GROUP 1 SEWELL PEAK GROUP 1

BRYNDERWYN GROUP 1 MIDDLEMORE HOSPITAL GROUP 1 SIGNAL HILL GROUP 2

CAPE WANBROW GROUP 1 MOIRS HILL GROUP 1 STATION PEAK GROUP 1

CARO STREET EXCHANGE GROUP 1 MT ALBERT GROUP 2 STONY CREEK GROUP 1

CENTRAL EXCHANGE GROUP 2 MT MAIRE GROUP 1 SWAMPY SUMMIT GROUP 2

COLONIAL KNOB GROUP 1 MT MARY GROUP 1 TAIRUA LOOKOUT GROUP 1

CORSTOPHINE GROUP 1 MT NGONGOTAHA GROUP 1 TAPUAE GROUP 2

DUNEDIN HOSPITAL GROUP 1 MT PUKETUTU GROUP 2 TAUMATAMAIRE GROUP 2

FOREST HEIGHTS GROUP 1 MT. ALEXANDER GROUP 2 TE KUITI CELL GROUP 1

FRINGED HILL GROUP 1 MT. CLIMIE GROUP 2 TE MATA GROUP 1

GREENLANE HOSPITAL GROUP 1 MT. HORRIBLE GROUP 1 TE PAKI GROUP 1

GREYMOUTH EXCH GROUP 2 MT. MAUNU GROUP 2 TE UKU GROUP 1

HANMER CELL GROUP 1 MT. PROSPECT GROUP 1 TE WAKA GROUP 1

Tikokopu GROUP 1 MT. ROCHFORT GROUP 1 TELECOM HOUSE GROUP 2

HIGH PEAK GROUP 1 NAPIER BLUFF GROUP 1 TOKOTEA GROUP 1

HILL END GROUP 1 NORMANDALE GROUP 2 TORBAY GROUP 2

HILL TOP GROUP 1 NORTH RANGE ROAD GROUP 1 TUHINGAMATA GROUP 2

HOKITIKA RADIO GROUP 1 NORTH SHORE HOSPITAL GROUP 1 VERNON GROUP 1

HUKAROA GROUP 1 PARAHAKA GROUP 2 WAIROA EXCHANGE GROUP 1

HURLEYVILLE GROUP 1 PENNINSULA HILL GROUP 1 WAITAKERE HOSPITAL GROUP 1


Mobile Task Codes

JACKSON'S LOOKOUT GROUP 1 PENROSE ROUND-ABOUT GROUP 2 WELLINGTON HOSPITAL GROUP 1

KAHUI GROUP 1 PICTON ELEVATION GROUP 1 WELLINGTON RADIO GROUP 1

KAIKOURA RESEVOIR GROUP 1 PIHANGA GROUP 2 WHAKAMARU GROUP 1

KAIMAI GROUP 2

Radio Base Station Task Table

Task # Task Description Risk ITIL cat Timeslot Lead-time All common RBS work

MB102 Change of Hardware or Software requiring Mobile Configuration team. Timing must be pre-arranged with mobile configuration team – specify name on permit

1 Minor 2200-0500* Sat 1200-2000 Sun 1200-2200

2.0

MB103 Minor change of Hardware or Software NOT requiring mobile configuration team. 1 Minor 2200-0500* Sat 1200-2000 Sun 1200-2200

2.0

MB104 Cell Software Upgrade 1 Major 2200-0500* Sat 1200-2000 Sun 1200-2200

4.0

MB105 Fault Investigation requiring an outage 1 Minor Anytime 0.5

MB106 Cell shutdown for RF safety (Reason MUST be specified). 1 Minor Anytime 2.0

MB107 Cell shutdown – outside maintenance window (for a reason other than RF safety, this must also be specified or your permit will be declined).

1 Major Anytime 4.0

MB108 >65% OCNS Loading 1 Minor 2200-0500* Sat 1200-2000 Sun 1200-2200

2.0

MB208 <65% OCNS Loading 2 Minor 1900-0600 Sat 06 – Mon 06

2.0


Mobile Task Codes

MB201 High Risk - Work Includes • Any work where capacity is reduced on a sector • RF Module (Power amplifier, DDM – Dual Duplexer

Module) Optical Fibres

2 Minor 1900-0500 Sat 05 - Mon 05

0.5

MB301 Low Risk - Work includes • Supervisory and external alarm testing • Site work / maintenance with no service impact • Tower/Antenna inspection (No shutdown required) • Antenna electrical tilts with no outage

3 Minor Anytime 0.5

MB302 Change to the NodeB's or eNodeB’s that does not require a restart. 3 Minor Anytime 0.5

Radio Base Station Task Table… continued Task # Task Description Risk ITIL cat Timeslot Lead-time

NodeB or eNodeB specific

MB109 RF Optimization parameter changes on BTS's requiring a reset. Up to 5min service loss. 1 Minor 22-06 0.5

MB110 Maintenance activities on the Digital Shelf Blocks: • xCEM - Channel element module • XCCM - Core Controller module • XTRM • Backplane

1 Major 22-06 2.0

MB111 Configuration changes to NodeB's or eNodeB’s that only require a restart (~5min outage) rather than an extended outage.

1 Minor 22-06 0.5

Miscellaneous

MB390 NMR332 & 331 - inspect air intakes and exhaust openings, clean and replace air filter 3 Minor Anytime 0.5

MB391 NMR300 – External alarms testing. 3 Minor Anytime 0.5

MB999 Miscellaneous. Manual description of work and risk required (or your permit will be declined).

Major >2.0


Mobile Task Codes

Home Location Register Task Table


MH101 Restart - Large or as a result of Software upgrade 1 Major 00-05 2.0

MH102 Restart - Small 1 Major 00-05 2.0

MH201 High Risk Work - includes:

• Central Processor - all hardware • Group Switch - all hardware • Regional Processor Magazine • All Work requiring CP split i.e. Life Line Test • Office Data Cutover • Corrections to restore customer service

2 Major 00-06 2.0

MH301 Low Risk Work - Includes:

• H/W with duplication • IOG - all hardware • Optical Disk Magazine

3 Minor 20-06 0.5

MH302 Office Data Change Load (non operating side) 3 Minor Any 0.5

MH303 Diagnosis 3 Minor Any 0.5

MH999 Miscellaneous. Manual description of work and risk required (or your permit will be declined).

Major >2.0


Mobile Task Codes

Home Location Register Task Table… Continued

Task # Task Description Risk Approval Timeslot Lead-time CUDB/PG/UPG, HLR-FE and HSS-FE

MH110 Software Upgrade 1 CAB Approval 00-06 2.0

MH210 Hardware Change (without duplication) 2 CAB Approval 00-06 2.0

MH211 Major / High risk Office data change 2 CAB Approval Anytime 2.0

MH310 Minor / Low risk Office data change 3 ASC Approval Anytime 0.5

MH311 Low Risk Work - Includes: • H/W with duplication • Diagnosis of offline components

3 ASC Approval Anytime 0.5

Home Subscriber Server Front end

MH111 Zone Reload 1 CAB Approval 23-06 2.0

Home Location Register Front end

MH112 Cluster Restart/Reload/Reboot 1 CAB Approval 00-06 2.0

Mobile Core Switch Task Table Task # Task Description Risk ITIL cat Timeslot Lead-time

7549 WMG (Media Gateway)

MC250 Replace a Packet and Control (PAC) Card 2 Major 00-06 2.0

MC251 Replace a Switch, Service and Timing (SST) Card 2 Major 00-06 2.0

MC252 Replace Server Cards •Voice Server (VS) •Echo Server (ES) •Signaling Gateway (SG) •Shelf Interface (SI)

2 Major 00-06 2.0


Mobile Task Codes

MC253 Replace Network Interface Cards •T1-1/E1 Channelized Interface •Channelized Interface Adapter with DS-3 SuperSlots •Quad OC-3/STM-1 •ATM Interface (AI) •Gigabit Ethernet Interface (GEI-2)

2 Major 00-06 2.0

MC254 Replace the Terminal Server 2 Major 22-06 2.0

MC150 Replace PDU Components •open Frame PDU

1 Major 22-06 7.0

MC255 Replace PDU Components • PDU circuit breakers •Cabinet PDU Bus Module •Alarm Card in the Cabinet PDU

2 Major 22-06 2.0

MC350 Replace Filters 3 Minor Anytime 0.5

MC256 Replace the Alarm Interface Card 2 Major 22-06 2.0

MC351 Replace the Upper Front Exhaust Fan Assembly 3 Minor Anytime 0.5

Mobile Core Switch Task Table… continued Task # Task Description Risk ITIL cat Timeslot Lead-time

MC151 Restart System and application software • also includes restart of Platform and/or control cards

1 Major 00-06 7.0

MC152 Software Upgrade/update: • Installing Patches • Rollback if needed

1 Major 00-06 7.0

MC153 Configuration (parameters) changes service impact 1 Major 00-06 7.0

MC352 Configuration (parameters) changes no service impact 3 Major 22-06 2.0

MC353 Air Filter Change 3 Minor Anytime 0.5

5900 SRP


Mobile Task Codes

MC220 Adding a new SRP into the network and modifying the routing policy at the SSP or SCP level

2 Major 18-06 7.0

MC120 SRP software upgrade - major software release 1 Major 00-06 2.0

MC121 OSP2.4 platform upgrade - major OSP platform baseline release 1 Major 00-06 2.0

MC221 3rd-party software updates 2 Minor 00-06 1.0

MC320 Platform hardware administration and maintenance:

- replacement/addition of memory, storage disks, and other peripherals

- LTO2 tape replacement

3 Minor 00-06 0.5

MC321 Platform maintenance tasks:

- file system check - alarm monitoring

- diagnosis

3 Minor 00-06 0.5

MC322 Platform backup and restore procedures 3 Minor 23-06 0.5

MC323 Configuration of new announcements (no service loss/interruption) 3 Minor 23-06 0.5

MC324 Configuration or modification or alarm subscriptions, statistics subscriptions, etc. (no service loss/interruption)

3 Minor 23-06 0.5


Mobile Task Codes


9370 Radio Network Controller

MC130 Procedures which will require Restart of: • Digital Shelf • PS – Packet Server modules • CP - Core Processor module

1 Major 00-06 2.0

MC131 Replacement of faulty/defective modules: CP, PS, 16pOC3, 4pGE 1 Minor 00-06 0.5

MC132 Core Processor Upgrade – CP3 to CP4 Packet Server Module Upgrade - PS to DCPS or MCPS

1 Major 00-06 2.0

MC330 Low Risk Miscellaneous Tasks: • Cooling Unit filter and Air Filter • Test LEDs • Assorted Frame kits and cable management brackets

3 Minor Anytime 0.5

MC331 Minor Software Maintenance Tasks: • Monitoring activities • Adding remote access support • Debug

3 Minor Anytime 0.5


MC332 Change of NodeB parameter on RNC. Change will only affect the NodeB(s) specified in the permit. RNC (Core) level will *not* be affected. This must be associated to an MBxxx task Code to assess impact on site.

3 Minor Anytime 0.5

MC230 RNC - Class 3 change of RNC parameter at RNC level. No restart of RNC is required. 2 Major 22-06 2.0

5060 Wireless Call Server (ACTA, NETRA)


Mobile Task Codes

MC340 No disruption procedures (Replacement of redundant PDU, Replacement of Fan Tray and Fuse Circuit)

3 Minor Anytime 0.5

MC341 Platform maintenance tasks: • file system check, OS/DB Level check, call server checks • alarm monitoring • diagnosis • database level checks • system software level checks • Performance Monitoring

3 Minor Anytime 0.5

MC342 Data backup procedures 3 Minor Anytime 0.5

MC140 Data restore procedures 1 Major 22-06 7.0

MC343 Configuration or modification or alarm subscriptions, statistics subscriptions, etc. (no service loss/interruption)

3 Minor Anytime 0.5

MC240 Platform hardware administration and maintenance: • replacement of Rouzic board - SIM/IPM/SAM/CCM/DDM cards, terminal servers, Ethernet switches, Malban board, Rear Transition Module (RTM), Shelf Manager Controller (ShMC) board. • replacement/additional memory, storage disk, power supply, and other peripherals

2 Major 00-06 2.0

MC241 Software Upgrade: • Installing Patches • Rollback if needed • If required, use MC242 or MC141 for restart

2 Major 00-06 2.0

Task # Task Description Risk ITIL cat Timeslot Lead-time MC344 Restart of non-critical process 3 Major 00-06 2.0

MC242 Restart of one node 2 Major 00-06 2.0

MC141 Full System restart 1 Major 00-06 2.0

MC243 Direct database modification 2 Major 00-06 2.0


Mobile Task Codes

MC244 Database replication re-establishment 2 Major 00-06 2.0

MC345 Diagnosis 3 Minor 00-05 1.0

MC346 Non service affecting configuration change to Atrium Advisor Monitoring tool 3 Minor Anytime 0.5

MC142 Power Distribution Unit replacement 1 Major 00-06 7.0

MC147 Service affecting configuration change 1 Major 00-06 7.0

MC347 Non service affecting configuration change 3 Major 22-06 2.0

Miscellaneous

MC390 NMR324 – RNC Clean equipment and replace filter every 3 months. 3 Minor Anytime 0.5

MC391 NMR325 or NMR337 – WCS Air Filter Change (ACTA or Netra) 3 Minor Anytime 0.5

MC392 NMR326 - SGSN A1000, MGW7570, BSC9130, MFS9130 Air Filter Change 3 Minor Anytime 0.5

MC393 NMR327 – SRP Clean filter each 6 months, Replace filter every 12 months. 3 Minor Anytime 0.5

MC394 NMR330 – 9341 RRH - Inspecting the gaskets, connectors and pole brackets 3 Minor Anytime 0.5

MC999 Miscellaneous. Manual description of work and risk required (or your permit will be declined).

Major >2.0

of 38 Copyright © Spark 2014 Mobile Task Table

Lucent Common Intelligent Network Task Tables Task # Task Description Risk ITIL cat Timeslot Lead-time

eSM

MI100 Full application restart 1 Major 23-06 7.0

MI300 Partial application restart 3 Minor 17-06 0.5

MI301 Software mods minor patches, O/S resource params. 3 Minor 19-06 0.5

MI101 Hardware Non-duplicated 1 Major 23-06 2.0

MI302 Hardware-all duplicated 3 Minor 19-06 0.5

MI200 DC Power Distribution Frame 2 Minor 23-06 0.5

MI303 Partial O/S Restart 3 Minor 17-06 0.5

MI304 SS7 configuration change 2 Minor 23-06 0.5

eMRS / eCS / MAS Platforms (includes SMSC’s, CallerTunes, EVPN and OTAF applications, see MHxxx for USDS/HLR tasks)

MI110 Version update 1 Major 22-06 7.0

MI111 Reboot 1 Major 22-06 2.0

MI112 Software modification major 1 Major 23-06 7.0

MI210 Software mods minor - O/S, resource params. 2 Minor 22-06 0.5

MI113 Full application Restart. 1 Major 22-06 2.0

MI211 Partial application Restart 2 Major 22-06 2.0

MI212 Database major (recovery). 2 Major 22-06 2.0

MI310 Database minor (table/structure dimensioning mod) 3 Major 22-06 2.0

MI114 Hardware Non-duplicated 1 Major 22-06 2.0


MI311 Hardware - all duplicated 3 Minor 17-06 0.5

MI213 DC Power Distribution Frame 2 Minor 22-06 0.5

MI312 SS7 links – creation 3 Minor Anytime 0.5

MI214 Switch Over (lead to active) 2 Minor 23-06 0.5

Lucent Common Intelligent Network Task Tables… continued Task # Task Description Risk ITIL cat Timeslot Lead-time

MI115 SPA configuration ( RC/V SPA) – Service loss 1 Major 22-06 7.0

MI215 SPA configuration ( RC/V SPA) – No service loss 2 Minor 22-06 0.5

MI116 Platform Configuration (RC/V) – Service loss 1 Major 22-06 7.0

MI216 Platform Configuration (RC/V) – No service loss 2 Minor 22-06 0.5

MI117 RAID Disk/battery replacement 1 Major 22-06 7.0

MI313 Replace Air Filter 3 Minor Anytime 0.5

WIG (Wireless Internet Gateway)

MI320 WIG server configuration change – NO restart. 3 Major Anytime 2.0

MI120 WIG server shutdown – Service Loss expected. 1 Major 02-06 7.0

MI121 WIG Gateway restart – except WIG1 reboot. 1 Major 00-07 3.0

MI220 WIG server 2 restart – NO service loss expected. 2 Major 23-06 2.0

MI320 WIG server software change – NO restart. 3 Major Anytime 2.0

MI321 Email relay configuration change. 3 Major Anytime 2.0

MI221 Email relay software change – NO restart. 2 Major 23-06 3.0

MI222 Email relay server BIND change and restart. 2 Major 23-06 3.0


MI122 Email relay server SENDMAIL change and restart. 1 Major 01-06 3.0

MI123 Email relay server reboot. 1 Major 02-06 7.0

MI322 Terminal server change. 3 Major Anytime 2.0

MI223 Local Director change. 2 Major 23-06 2.0

MI224 Firewall (traffic-carrying) configuration change. 2 Major 23-06 2.0

MI225 Firewall (traffic-carrying) software change. 2 Major 01-06 3.0

MI124 Firewall (traffic-carrying) shutdown. 1 Major 02-06 7.0

Lucent Common Intelligent Network Task Tables… continued

Task # Task Description Risk ITIL cat Timeslot Lead-time Miscellaneous

MI390 X.25 links – creation 3 Minor Anytime 0.5

MI999 Miscellaneous. Manual description of work and risk required (or your permit will be declined).

Major >2.0

Cisco ITP

MI130 Procedures which will require restart of router:

• IOS Software upgrade to support new features/bug fixes

• Replacement/Addition of Flash/DRAM

1 Major 22-06 2.0

MI131 Service disruptive configuration changes:

• Global configuration • Interface configuration

• Policy and routing configurations

1 Major 22-06 2.0

MI230 Configuration changes on the SAMI Line card 2 Minor 22-06 0.5


MI330 Replacement/Installation of redundant modules/cards

• Supervisory

• Fan tray/Air Filter

• Power Supplies

• SAMI line cards • GigE • HS E1 • LS E1

3 Minor 22-06 0.5

MI331 Replace Air Filter 3 Minor Anytime 0.5

DSC platform Task Table


DSC

MI140 Restart VNF (DSC Node) 1 Major 22 - 06 2 days

MI141 Restart Virtual Machine (SC or PL VM) 1 Major 22 - 06 2 days

MI142 Restart System and application software 1 Major 22 - 06 2 days

MI143 Configuration (parameters) changes - service impact 1 Major 22 - 06 2 days

MI240 Software Upgrade/update - includes: Installing Patches 2 Major 22 - 06 0.5 days

MI241 Configuration (parameters) changes - no service impact 2 Major 22 - 06 0.5 days

MI242 Data backup procedures 2 Major 22 - 06 0.5 days

MI340 Roaming Partner Config Changes 3 Minor Anytime 0.5 days


ISTP Task Table Task # Task Description Risk ITIL cat Timeslot Lead-time

MI140 Software Upgrade, Update, or Patching, with Node reset. Service impact: EMS, SYC, SGC and ACS

1 Major 00-06 7

MI141 TOR/DM Switch configuration. Service impact 1 Major 00-06 7

MI142 CBIS Infrastructure Hardware/Software tasks. Service impact 1 Major 00-06 7

MI143 Disruptive configuration change. Service impact Global platform configuration Interface configuration SCCP routing, Gateway or Application Screening configurations

1 Major 00-06 2

MI144 Reset, Restart, or Modify HA Status of a Node. Lock/Unlock of VM. Service impact: EMS, SYC, SGC and ACS

2 Major 00-06 2

MI240 Diagnosis (intrusive). No service impact 2 Major 00-06 0.5

MI241 Configuration changes - sigtran, linkset, application server. No service impact 2 Minor 22-06 0.5

MI242 TOR/DM Switch configuration. No service impact 2 Major 22-06 2

MI243 CBIS Infrastructure Hardware/Software tasks. No service impact 2 Major 22-06 2

MI340 Platform maintenance/Minor Software maintenance tasks. No service impact File system check Diagnosis (non intrusive) System Software Level Checks Tracing/Debugging Monitoring Activities Adding Remote Access Support

3 Minor Anytime 0.5

MI341 Data backup procedures. No service impact 3 Minor Anytime 0.5

MI342 Configuration (parameter) changes to E.214 and E.164 number ranges for roaming. No service impact

3 Minor Anytime 0.5

MI345 Configuration of OSS/BSS subscriptions, etc. No service impact 3 Minor Anytime 0.5

MI249 Miscellaneous. Manual description of work and risk required (or your permit will be declined)

2 Major 22-06 2


Mobile DATA Task Table


7705

MD100 UMTS Core 7705 Restart / Change out of node 1 Major 01-05 10.0

MD101 Cell Site 7705 Restart / Change out of node 1 Major 22-05 2.0

MD300 7705 New node install 3 Minor Anytime 0.5

MD200 7705 Card or MDA install 2 Major 01-05 2.0

MD201 UMTS Core 7705 switch SFM/CPM 2 Major 01-05 2.0

MD301 New Service Configuration 3 Minor Anytime 0.5

MD202 Amending Existing Service Configuration 2 Major 22-05 2.0

MD203 Core Site Management Changes 2 Major 01-05 2.0

MD102 Cell Site Management Changes – No redundancy 1 Major 01-05 5.0

MD204 Routing Changes 2 Major 01-05 2.0

MD302 7705 - Redundant node uninstall 3 Minor Anytime 0.5

MD303 7750 - Delete redundant 7750 config (for cellsite removal) 3 Minor Anytime 0.5


Mobile DATA Task Table… continued

Data Routing/Switches

MD110 NetIron Restart 1 Major 04-06 7.0

MD210 VLan configuration 2 Major 02-06 2.0

MD211 Access-list Changes 2 Major 02-06 2.0

MD310 ServerIron Load Balancer Restart, Wellington (Prepaid only) 3 Major Anytime 2.0

MD212 Routing Changes 2 Major 02-06 2.0

MD111 Foundry 4802 Restart 1 Major 04-05 7.0

MD112 Foundry 2402 Restart 1 Major 04-05 7.0

MD213 Maintenance procedures which will require Restart: • Hardware upgrade or replacement • Software upgrade • Password recovery etc..

2 Major 00-06 2.0

MD311 Minimal configuration changes (L2 switch only) 3 Minor 22-06 0.5

MD214 Resetting of ports 2 Minor 22-06 2.0

Mobile DATA Task Table… continued Task # Task Description Risk ITIL cat Timeslot Lead-time

8950 AAA

MD320 Restart (8950 AAA application restart) 3 Major Anytime 2.0

MD220 Policy Changes 2 Major 02-06 2.0

MD321 Miscellaneous processes 3 Major Anytime 5.0

MD322 8950 AAA application patching 3 Major 02-06 5.0

WAP (MAG/MSP)

MD130 Database Stoppage/ Veritas Cluster Failover 1 Major 04-06 7.0

MD230 Traffic Server Restart (High Availability) / TS1 or TS2 or TS3 2 Major 02-06 2.0

MD231 MSP F5 Load Balancer Restart/ Failover (H/A) LB01 to LB02 2 Major 02-06 2.0

MD232 MSP Extreme Switch Restart/ Failover (H/A) SW01 to SW02 2 Major 02-06 2.0

MD131 MSP F5 Load Balancer Cluster Restart 1 Major 04-06 7.0

MD132 MSP Extreme Switch Stack Switch Restart 1 Major 04-06 7.0

MD133 MSP EMC Storage Disk Array Reconfiguration 1 Major 04-06 7.0

Firewall

MD140 Firewall restart greater than 60 seconds 1 Major 04-06 7.0

MD240 Firewall Configuration 2 Major 02-06 2.0

Page 18 of 38 Copyright © Spark

2014 Mobile Task Table

Mobile DATA Task Table… continued Task # Task Description Risk ITIL cat Timeslot Lead-

time DNS

MD260 Hardware replacement – No DNS service loss 2 Minor 22-06 2.0

MD261 Reboot system 2 Minor 00-06 2.0

MD360 Restart BIND application 3 Minor Anytime 2.0

MD263 Major Software updates: OS Linux Major release update 2 Major 22-06 7.0

MD361 Configuration (parameters) changes no impact to DNS service e.g. 3 Minor Anytime 2.0

MD264 IP address change on Interface 2 Major 22-06 2.0

BG 7206 VXR

MD250 Procedures which will require restart of router: • IOS Software upgrade to support new features/bug fixes • Replacement/Additional of Flash/DRAM

2 Major 00-06 2.0

MD251 Physical configuration changes: • Interfaces • Cabling • Power

2 Major 00-06 2.0

MD252 Non-Physical Configuration Changes:: • Router-reconfig of service

affecting configuration

• Router-reconfig of non-service affecting configuration • Policy and routing configurations Note: No service disruption due to redundant local BG pair plus another geographical redundant pair in another location (which can take over the roaming traffic)

2 Major 22-06 2.0

Page 19 of 38 Copyright © Spark 2014 Mobile Task Table



MD362 System Administration tasks: • Backup • Manual sync of DNS entries • Standard Server maintenance (alarms, performance, environmental KPIs)

3 Minor 22-06 2.0

MD265 Restore Back up procedures 2 Major 22-06 2.0

Cisco Prime

MD262 Hardware replacement 2 Major 22-06 2.0

MD266 Reboot system 2 Major 22-06 2.0

MD267 Restart Prime service 2 Major 22-06 2.0

MD268 Major Software updates: OS Linux Major release update 2 Major 22-06 2.0

MD269 Restore procedure 2 Major 22-06 2.0

7609 GGSN (Gateway GPRS Support Node)

MD170 Router restart: • IOS Software upgrade to support new features/bug fixes • Replacement/Addition of Flash/DRAM Note: Redundant geographical GGSN can take over service.

1 Major 02-04 7.0






MD270 Service disruptive configuration changes (only applied to existing live services): • Global configuration • Interface configuration • Policy and routing configurations • configuration changes on the SAMI module • etc..

2 Major 00-06 2.0

MD271 Non service disruptive changes • additional No.7 signalling configuration •preparatory/provisioning tasks like uploading new software into Flash

2 Major 22-06 2.0

MD272 Replacement/Installation of redundant modules/cards • Supervisory • SAMI

2 Major 00-06 2.0

MD370 Replacement/Installation of redundant modules/cards • Fan tray/Air Filter • Power Supplies

3 Minor Anytime 0.5

MD273 Service and Charging provisioning 2 Major 00-06 2.0



Task # Task Description Risk ITIL cat Timeslot Lead-time ASR5500 (GGSN/PGW/SGW)

MD171 Router restart: • StarOS Software upgrade to support new features/bug fixes • Replacement/Addition of Flash/DRAM Note: Redundant geographical GGSN can take over service.

1 Major 02-04 7.0

MD172 Service disruptive configuration changes (only applied to existing live services): • Global configuration • Interface configuration configuration changes on cards (DPC, SSC, FSC, MMIO) • etc..

1 Major 00-06 2.0

MD274 Non service disruptive changes • e.g. additional l2tp config • preparatory/provisioning tasks like uploading new software into Flash

2 Major 22-06 2.0

MD275 Replacement/Installation of redundant modules/cards • SSC, DPC, FSC, MMIO

2 Major 22-06 2.0

MD276 • Service and Charging provisioning 2 Major 22-06 2.0

MD371 Replacement/Installation of redundant modules/cards • Fan tray/Air Filter Power Supplies

3 Minor Anytime 0.5



Task # Task Description Risk ITIL cat Timeslot Lead-time PCRF

MD150 Software Upgrade requiring full site outage 1 Major 22-06 7

MD151 Infrastructure Upgrade requiring full site outage 1 Major 22-06 7

MD152 In-Service Software Upgrade or Patch 1 Major 22-06 7

MD153

Full site (all Nodes/VMs/Services) restart or outage

1

Major

22-06

7

MD154 Service disruptive system configuration changes 2 Major 22-06 2

MD155 Service disruptive Policy configuration changes 2 Major 22-06 2

MD250

Non-service disruptive system configuration changes

2

Major

22-06

2

MD251

Non-service disruptive Policy configuration changes

2

Major

22-06

2

MD252 New Policy configuration 2 Major 22-06 2

MD253 Single Node/VM or Service restart or outage 2 Major 22-06 2

MD254 Load Balancer switchover 2 Major 22-06 2

MD350 Restart Control Centre/Policy Builder 3 Minor Anytime 0.5

MD351 Parameter Changes on pcrfclient or clustermanager – no restart required

3 Minor Anytime 0.5

Page 25 of 38 Copyright © Spark 2014

Mobile Task Table


Mobile DATA Task Table… continued Task # Task Description Risk ITIL cat Timeslot Lead-time

Miscellaneous

MD390 Work on Billdats. 3 Major Anytime 3.0

MD391 Terminal Server 3 Major Anytime 2.0

MD190 Cayjan Switch Restart, Auckland, Wellington or Christchurch 1 Major 04-06 7.0

MD392 Metadb Restart (Prepaid) 3 Major Anytime 2.0

MD193 SDH MUX Restart 1 Major 01-05 7.0

MD393 Cisco Config Manager 3 Major Anytime 2.0

MD394 SMS short code changes 3 Minor Anytime 0

MD397 Low risk Private APN provisioning activity on UMTS 8950 AAA, UMTS DNS, USDS (HLR) and GGSN elements.

3 Minor Anytime 0.5

MD194 Any work causing disruption to TNZ roaming services via StarHome. 1 Minor Anytime 1.0

MD999 Miscellaneous. Manual description of work and risk required (or your permit will be declined).

Major >2.0


eServe Integrated Billings Platforms (IBP) Task Tables Task # Task Description Risk ITIL cat Timeslot Lead-time

UAS/USMS

ME100 Outage due to an upgrade 1 Major 23-06 7.0

ME200 Software load not service affecting 2 Minor 23-06 0.5

ME101 Reboot 1 Major 23-06 7.0

ME102 Full applications restart 1 Major 23-06 7.0

ME201 Partial applications restart 2 Major 23-06 2.0

ME103 Software modification major 1 Major 23-06 7.0

ME202 Software modification minor 2 Minor 23-06 0.5

ME104 Hardware – non duplicated 1 Major 23-06 7.0

ME203 Hardware – all duplicated 2 Minor 23-06 0.5

ME204 SS7 Link creation 2 Minor 23-06 0.5

Miscellaneous

ME390 NMR334, 335 & 336 – USMS - Rotate Server backup tapes. 3 Minor Anytime 0.5

ME999 Miscellaneous. Manual description of work and risk required (or your permit will be declined).

Major >2.0



1300 XMC

MS300 Systems Administration hardware tasks which includes replacement/addition memory, storage disks, cards and other peripherals. Non-service affecting.

3 Minor 22-06 0.5

MS301 Systems Administration software maintenance tasks which includes file system check,

3 Minor 22-06 0.5

backup and restore procedures, software upgrade. Non-service affecting.

MS100 Software release XMC upgrade 1 Major 22-06 7.0

MS101 Hardware replacement – causes network surveillance loss 1 Major 22-06 7.0

MS200 Hardware replacement – No network surveillance loss 2 Major 22-06 2.0

MS102 Reboot system 1 Major 22-06 2.0

MS302 Configuration (parameters) changes no impact to surveillance 3 Minor 22-06 0.5

MS391 NMR329 – XMC Rotate Server backup tapes. 3 Minor Anytime 0.5

9359 NPO & Huawei PRS Performance Managers




MS112 Release / version upgrade 1 Major 18-06 7.0



MS390 NMR328 – NPO Rotate Server backup tapes. 3 Minor Anytime 0.5

9353 WNMS & Huawei M2000 Element Managers



MS121 Reboot system / Restart process groups 1 Major 22-06 5.0


MS122 Release / version upgrade / patch. 1 Major 22-05 7.0

MS123 Install additional applications - causes network surveillance loss 1 Major 22-06 5.0

MS321 Install additional applications - no network surveillance loss 3 Minor Anytime 0.5


MS322 Manual backup 3 Minor 17-07 0.5

MS323 Software update related activities (prechecks, remirror, regression testing) - no network surveillance loss

3 Minor Anytime 5.0

MS324 Restart single process or complete process group - No network surveillance loss 3 Minor Anytime 0.5

MS325 Update W-CDMA Capacity License File 3 Minor 17-07 0.5

MS326 Hard Disk related activities (software commands only - attach submirror, dettach submirror, repair, remirror) - No network surveillance loss

3 Minor 17-07 0.5

MS392 NMR333 - W-NMS Rotate Server backup tapes. 3 Minor Anytime 0.5

5620 SAM v6

MS130 Reboot NMS, resulting in loss of network visibility 1 Major 20-06 2.0

MS131 Upgrade NMS application, resulting in loss of network visibility during upgrade. 1 Major 20-06 2.0


MS132 Undertake work on the management VLAN resulting in loss of visibility of network elements.

1 Major 20-06 2.0

MS135 Patching Application or Database resulting in loss of network visibility during patching 1 Major 20-06 2.0

MS335 Patching Application or Database resulting in NO loss of network visibility during patching

3 Major 20-06 2.0

MS330 Install additional applications on the SAM or Oracle servers that do not result in a loss of network visibility.

3 Major Anytime 2.0

MS133 Install additional applications on the SAM or Oracle servers that do result in a loss of network visibility during the installation of the software.

1 Major 20-06 2.0

MS331 Make configuration changes to the SAM or Oracle servers that don’t result in a loss of network visibility while the changes are made.

3 Major Anytime 2.0

MS134 Make configuration changes to the SAM or Oracle servers that result in a loss of network visibility while the changes are made.

1 Major 20-06 2.0

MS332 Switch over of SAM to the standby server (Future implementation). 3 Major Anytime 2.0



8920 SQM NOTE: All Network permits must also be followed up with an HP change request. (Applications are supported by ALu while the Operating system and Hardware have

HP support.)

MS140 Upgrade SQM application, resulting in loss of network visibility during upgrade. 1 Major 00-07 2.0

MS340 Upgrade SQM application, resulting in NO loss of network visibility during upgrade. 3 Major 20-07 2.0

MS141 Upgrade, patching or installation of SQM operating system or database, resulting in loss of network visibility during upgrade

1 Major 00-07 2.0

MS341 Upgrade, patching or installation of SQM operating system or database, resulting in NO loss of network visibility during upgrade

3 Major 20-07 2.0

MS142 Hardware replacement – causes network surveillance loss due to no geographic redundancy being available

1 Major 00-07 2.0

MS242 Hardware replacement – No network surveillance loss - geographic redundancy is available

2 Major 20-07 2.0

MS143 Reboot (Physical, e.g. operate the reboot button), resulting in loss of network visibility 1 Major 00-07 2.0

MS243 Reboot (Physical, e.g. operate the reboot button), resulting in NO loss of network visibility

2 Major 20-07 2.0

MS144 Restart server or application via command, resulting in loss of network visibility 1 Major 00-07 2.0

MS344 Restart server or application via command, resulting in NO loss of network visibility 3 Minor Anytime 0.5

MS145 Make configuration changes to application, operating system or database that result in a loss of network visibility while the changes are made

1 Major 00-07 2.0

MS345 Make configuration changes to application, operating system or database that don’t result in a loss of network visibility while the changes are made

3 Minor Anytime 0.5


Task # Task Description Risk ITIL cat Timeslot Lead-time Geoprobe

MS150 Upgrade Geo Probe Application resulting in Loss of Network Monitoring ability or trigger for SMS welcome message.

1 Major 22-06 2.0

MS350 Upgrade Geo Probe Application resulting in no Loss of Network Monitoring ability or trigger for SMS welcome message

3 Major 22-06 2.0

MS151 Upgrade, patching or installation of Operating system or database resulting in Loss of Network Monitoring ability or trigger for SMS welcome message

1 Major 22-06 2.0



MS351 Upgrade, patching or installation of Operating system or database resulting in no Loss of Network Monitoring ability or trigger for SMS welcome message

3 Major 22-06 2.0

MS152 Hardware replacement- result in loss of Monitoring ability or trigger for SMS welcome message

1 Major 22-06 2.0

MS252 Hardware replacement- result in no loss of Monitoring ability or trigger for SMS welcome message

2 Major 22-06 2.0

MS153 Restart Server or application resulting in Loss of Network Monitoring ability or trigger for SMS welcome message

1 Major 22-06 2.0

MS353 Restart Server or application resulting in No Loss of Network Monitoring ability or trigger for SMS welcome message welcome message

3 Minor 22-06 0.5

MS154 Make Configuration Changes to the application, operating system or database which will result in Loss of Network Monitoring ability or trigger for SMS welcome message while changes are made

1 Major 22-06 2.0

MS354 Make Configuration Changes to the application, operating system or database which will not result in Loss of Network Monitoring ability or trigger for SMS welcome message while changes are made

3 Minor Anytime 0.5

MS355 Replace Air Filter 3 Minor Anytime 0.5

MS356 Restart a blade or reformat a SUDS disk resulting in Partial Loss of monitoring /historical records, no impact to WelcomeSMS

3 Minor Anytime 0.5

Cisco MWTM

MS360 Systems Administration hardware tasks which includes replacement/addition memory, storage disks, cards and other peripherals.

3 Minor 22-06 0.5

MS361 Systems Administration software maintenance tasks which includes file system check, backup and restore procedures, software upgrade

3 Minor 22-06 0.5

MS160 Software release upgrade 1 Major 22-06 7.0






Mobile Network Surveillance… continued Task # Task Description Risk ITIL cat Timeslot Lead-time

WNG Wireless Network Guardian

MS170 Upgrade WNG Application resulting in Loss of Network Monitoring 1 Major Anytime 2.0

MS171 Upgrade, patching or installation of Operating system or database resulting in Loss of Network Monitoring ability

1 Major Anytime 2.0

MS172 Hardware replacement( hard drives, power supply CRUS,DIMM) - result in loss of Monitoring ability

1 Major Anytime 2.0

MS373 Hardware replacement( hard drives, power supply CRUS,DIMM) - result in no loss of Monitoring ability

3 Minor Anytime 0.5

MS174 Restart Server or application resulting in Loss of Network Monitoring ability 1 Major Anytime 2.0

MS175 Make Configuration Changes to the application, operating system or database requiring reboot which will result in Loss of Network Monitoring ability

1 Major Anytime 2.0

MS376 Make Configuration Changes to the application, operating system or database not requiring reboot and will not result in Loss of Network Monitoring ability

3 Minor Anytime 0.5

Netoptics

MS180 Upgrade Netoptics Application resulting in Loss of Network Monitoring 1 Major Anytime 2.0

MS181 Make Configuration Changes to the application, operating system requiring reboot resulting in Loss of Network Monitoring ability

1 Major Anytime 2.0

MS382 Make Configuration Changes to the application, operating system not requiring reboot resulting in no Loss of Network Monitoring ability

3 Minor Anytime 0.5

MS183 Hardware replacement( SFP) - result in loss of Monitoring ability 1 Major Anytime 2.0

Miscellaneous

MS390 NMR328 – NPO Rotate Server backup tapes. 3 Minor Anytime 0.5

MS391 NMR329 – XMC Rotate Server backup tapes. 3 Minor Anytime 0.5

MS392 NMR333 - W-NMS Rotate Server backup tapes. 3 Minor Anytime 0.5

MS999 Miscellaneous. Manual description of work and risk required (or your permit will be declined).

Major >2.0


NetAct Platform Task Table Task # Task Description Risk ITIL cat Timeslot Lead-time

Manage the Nokia kits, e.g. Open MSS, Open MGW, RAN and eNode B

MS130 NetAct - Software Release/Version Upgrade 1 Major 22-06:59 5.0

MS131 NetAct - OS Patching 1 Major 22-06:59 5.0

MS132 NetAct - Add VM capacity/resources 1 Major 22-06:59 5.0

MS133 NetAct - System Reboot 1 Major 22-06:59 2.0

MS304 NetAct - Application Restart 3 Minor 22-06:59 0.5

MS305 NetAct - Configuration (parameter) change 3 Minor 22-06:59 0.5

nGeniusOne Platform Task Table

Task # Task Description Risk ITIL cat Timeslot Lead-time Netscout – monitoring/troubleshooting of the Mobile and IMS services

MS103 nGenius - Software Release/Version Upgrade 1 Major 22-06 5.0

MS104 nGenius - OS Patching 1 Major 22-06 5.0

MS105 nGenius - Add VM capacity/resources 1 Major 22-06 5.0

MS106 nGenius - System Reboot 1 Major 22-06 2.0

MS107 nGenius - Hardware Replacement 1 Major 22-06 2.0

MS306 nGenius- Application Restart 3 Minor 22-06 0.5

MS307 nGenius - Configuration (parameter) change 3 Minor 22-06 0.5


Gemini – Broadsoft Platform Task # Task Description Risk ITIL cat Timeslot Lead-time

Network, Application, Web, Media and XSP Servers Task Table

MG101 Full application restart - loss of service 1 Major 23-06 7.0

MG201 Application restart or major application patches - redundant equip 2 Major 23-06 2.0

MG301 Software mods, minor patches O/S resource parameter 3 Minor 19-06 0.5

MG102 Hardware, Software, or OS upgrade resulting in service loss. The following Mobile/Fix services will not be available-

Gen-i Mobile Office (GMO) • Gen-i Mobile Office Basic (previously Mobile Extension) • Smart Call (SC) – A dual ringing service to call a landline, and Mobile in parallel. • Mobile Max (MMAX) – A Smart Phone client to replicate a PC Toolbar capability. • Gen-I fixed Office • Gen-I Voice connect (GVC1/2)

1 Major 23-06 7.0

MG302 Hardware, Software, or OS upgrade NOT resulting in service loss. 3 Minor 19-06 0.5

MG303 Partial O/S Restart patches - redundant equip 3 Minor 19-06 0.5

MG202 Firewall or IP Config changes affects redundant equipment 2 Minor 19-06 0.5

MG203 System Configuration - changes at system level or more than one enterprise -No restart 2 Minor 19-06 0.5


Plexview and Broadsoft EMS Task Table

MG311 Change to Configuration files, load MIBs etc 3 Minor Anytime 0.5

MG212 Outage with redundant server 2 Minor Anytime 1.0

MG113 Hardware, Software, or OS upgrade resulting in loss of • Alarm management, trap forwarding to Netcool • Node management via EMS • Performance data collection

1 Major 23-06 2.0

MG313 Hardware, Software, or OS upgrade NOT resulting in loss of surveillance/management. 3 Major 23-06 0.5

MG999 Miscellaneous Manual description or work and risk required (or your permit will be declined)

Major >2.0

MVNO – Mobile Virtual Network Operator Task # Task Description Risk ITIL cat Timeslot Lead-time

I-New (Skinny)

MV110 For any work on the I-NEW platform or ALU Network elements that will cause a loss of service to Skinny customers.

1 Major 01-06 8

MV210 High Risk, no impact. For any work on the I-NEW platform or ALU network elements that interface with I-NEW that is deemed high risk but not expected impact to service.

2 Major 22-06 2

MV310 Low Risk, no impact. For any work on the I-NEW platform that does not impact service and is deemed low risk.

3 Minor Anytime 0.5

MVNO Provisioning

MV220 High risk MVNO L2TP APN provisioning activity on UMTS 8950 AAA- restart server 2 Major 00-06 2

MV320 Low risk MVNO L2TP APN provisioning activity on UMTS 8950 AAA, UMTS DNS, USDS (HLR) and GGSN elements.

3 Minor Anytime 0.5


Nokia Open MGW


MK201 Replace/Reset/Lock/Unlock a Node Card - includes: CLA CPU Blade (ACPI5-A) CLA CPU RTM (CPRT5-A) Hub Blade (AHUB3-A) Hub RTM (HBRT3-A) TCU Blade (ADSP2-B) TDMNIP Carrier Blade (ACAR1-B) TDMNIP Module (SCNAM-B) IPNIMP IP Blade (AMPP2-A) IPNIMP RTM (NIRT2-A)

3 Minor Anytime 0.5

MK301 Replace Air Filter (CHAF2-A) or Fan Module (AFAMO-A) 3 Minor Anytime 0.5

MK202 Replace Power Entry Module (ADPE2-A) 2 Major 22-06 2

MK101 Restart System and application software 1 Major 00-06 7

MK102 Software Upgrade/update - includes: Installing Patches 1 Major 00-06 7

MK103 Configuration (parameters) changes service impact 1 Major 00-06 7

MK302 Configuration (parameters) changes no service impact 3 Major 22-06 2


MK303 Data backup procedures 3 Minor Anytime 0.5

MK304 Configuration or modification of alarm subscriptions, statistics subscriptions, etc. (no service loss/interruption)

3 Minor Anytime 0.5

MK305 Platform maintenance/Minor Software maintenance tasks - includes: File system check Diagnosis (non intrusive) System Software Level Checks Tracing/Debugging Monitoring Activities Adding Remote Access Support

3 Minor Anytime 0.5

MK203 Diagnosis (intrusive) 2 Major 00-06 2

MK209 Miscellaneous. Manual description of work and risk required (or your permit will be declined)

Major 2


Nokia Open MSS


MJ201 Reset/Restart/Lock/Unlock of Node or VM host - includes: OMU STU CHU VLRU CMM GISU IPDU EMB

2 Major 00-06 2

MJ301 Data backup procedures 3 Minor Anytime 0.5

MJ302 Platform maintenance/Minor Software maintenance tasks - includes: File system check Diagnosis (non intrusive) System Software Level Checks Tracing/Debugging Monitoring Activities Adding Remote Access Support

3 Minor Anytime 0.5

MJ202 Diagnosis (intrusive) 2 Major 00-06 2

MJ101 Software Upgrade/update - includes: Installing Patches 1 Major 00-06 7


MJ102 Restart System and application software 1 Major 00-06 7

MJ103 Configuration (parameters) changes service impact 1 Major 00-06 7

MJ203 Configuration (parameters) changes no service impact 3 Major 22-06 2

MJ303 Data backup procedures 3 Minor Anytime 0.5

MJ304 Configuration or modification of alarm subscriptions, statistics subscriptions, etc. (no service loss/interruption)

3 Minor Anytime 0.5

MJ104 TOR/DM Switch configuration service impact 1 Major 00-06 7

MJ204 TOR/DM Switch configuration non-service impact 3 Major 22-06 2

MJ105 CBIS Infrastructure Hardware/Software tasks - service impact 1 Major 00-06 7

MJ205 CBIS Infrastructure Hardware/Software tasks - non-service impact 3 Major 22-06 2

MJ209 Miscellaneous. Manual description of work and risk required (or your permit will be declined)

Major 2


CBC - Mobile Cell Broadcast Centre


MM100 Version Update 1 Major 22-06 7.0

MM102 Reboot 1 Major 22-06 2.0

MM103 Software Modification Major 1 Major 23-06 7.0

MM201 Software Modification Minor – O/S, resource parameters 2 Minor 22-06 0.5

MM104 Full application restart 1 Major 22-06 2.0

MM202 Switch over (Primary to Secondary) 2 Major 23-06 0.5

MM105 Miscellaneous 1 Major 23-06 2.0

Mobile Task Codes - spark.co.nz · Any queries or comments regarding the content of task table...

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