MOBILE SUPPLY CHAIN VISION WITH DSI...DSI: THE MOBILE SUPPLY CHAIN COMPANY Omni-channel: Any time,...
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Transcript of MOBILE SUPPLY CHAIN VISION WITH DSI...DSI: THE MOBILE SUPPLY CHAIN COMPANY Omni-channel: Any time,...
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1 TRADITIONAL
CHALLENGES
…In an evolving world
THE TRADITIONAL SUPPLY CHAIN MUST EVOLVE
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THE AGE OF THE OMNI-CHANNEL CUSTOMER
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THE NEW SUPPLY CHAIN REALITY
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A Mobile Supply Chain Provides…
…end-to-end visibility
…execution required across the extended supply
…chain to compete in today’s Digital Economy
WHAT IS A MOBILE SUPPLY CHAIN?
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Enables and Capitalizes on Business Moments
THE MOBILE SUPPLY CHAIN
Visibility Enables end-to-end process visibility,
traceability of materials and goods
Execution Dynamically adapts supply chain execution
for speed and agility
Anywhere
Provides full visibility and control:
Any Time, Anywhere, Any Role
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2 HOW TO ADDRESS THIS
EVOLUTION
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Mobile Platform Capabilities
DSI: THE MOBILE SUPPLY CHAIN COMPANY
Omni-channel: Any time, anywhere, any role, any device.
Rapid development: Reduced time-to-value, increased agility.
Open APIs: Alternate tool chains, specialized device SDKs.
Enterprise Integration: Leverage existing systems of record with
transactional integrity.
M2M Integration: Sense and respond, automate physical
processes.
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What We Provide
DSI: THE MOBILE SUPPLY CHAIN COMPANY
Mobile Platform • Mobile-optimize all processes across the extended
supply chain
• Rapid development
• Robust back-end integration
• Fully open to third-party tools and cloud-based
services
Solution Accelerators • Complete componentized applications
• Multiple uses: instant deployment, customize to meet
business requirements or use as building blocks for
new applications
• Leverage mobile-optimized interfaces into critical
systems of record
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3 MOBILE SUPPLY CHAIN
SUCCESS
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o They can identify customer locations with turn-by-turn directions
o They can check and confirm inventory, and know inventory levels and locations at all times
o They can create and edit sales orders directly from their mobile devices
o They can manage items, descriptions and prices, simplifying in-store inventories and customer returns
o They can capture signatures on-site for immediate delivery confirmation
o They can print or email invoices to customers directly
Imagine your mobile sales force …
Background: • 1,700 sales people in 15 countries • Bad network environment Benefits: • Real-time sales • High-quality customer experience & satisfaction • Optimized sales to delivery process
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o They can add, modify, and complete service work orders online
o They can now access service history, warranty and contract information to improve customer satisfaction
o They can document symptoms of assets that require service directly into system
o They can complete and process inspections at the point of activity online
o They can confirm service completion with on-site signature capture
o They can print or email service order invoices without going back to the office …
Imagine your field service engineers …
Business Challenges
• Labor intensive, error prone, and time consuming paper process for managing WO’s
• Finding a solution that was Easy-to-Use for the Maintenance Tech to manage a Work Order.
This group is responsible for the maintenance, service, repair and support of over 750 physical Whataburger restaurants. Everything from fixing a leaky roof on an A-frame, to repairing a faulty bun warmer - The MSC business unit comprises of: • 120 Maintenance Technicians, • 10 Managers/Supervisors and • 7 back-office administrators
Operational Benefits • Efficiency: 4 hour per day manual process to manage WO’s & PO’s
- Reduced to minutes with DSI • Reduced Errors: Validated , Real-time, Material issues and Labor
transactions against the WO • Inventory Accuracy: Truck Inventory reductions and Material
Purchase EOQ savings Financial Benefits • Reduction of 7 FTE’s: $420K (@ $60K avg. salary) • Reduction in FedEx shipping costs (paper WO mailings eliminated) • $200K HW savings (Consumer devices)
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o They can manage inventory on hand, in shipment, and on order
o They can count and transfer inventory with their mobile devices
o They can reconcile inventory and provide summary of materials used
o They can check and confirm item availability on trucks or in the warehouse
o They can request and receive materials from the field
o They can leverage technologies such as barcode scanning and RFID to further enhance efficiency
Imagine your workers …
Solutions
• Provide mobile devices with Mobile Inventory Application to workers
• Real-time updates between the backend system and mobile devices used on the shop floor
With a mobile supply chain, Old Dutch Foods can now connect production data to raw material inventory stock,
which allows for a more accurate match of supply and demand. As a result, the company has reduced spoilage
and ingredient shortages, which not only protects product quality—it also prevents in-store product
rationing that could compromise the customer experience.
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“There has been a dramatic improvement in the
number of loads dispatched properly. We jumped
from 92 percent shipment accuracy to 99 percent.
The solution is also more consistent.”
—Marc André, MIS Applications Manager, Chivas Brothers
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“Putting real-time
information in the
hands of our warehouse
personnel improved our
productivity by more
than 20 percent.”
—Mike Bentheimer, Supply Chain Analyst, Trek Bicycle
Corporation
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“The ability to leverage our investment in our ERP
system from Oracle’s JD Edwards EnterpriseOne
solution was a critical factor in our selection of DSI.
We wanted one centralized mobile platform to
automate all of our field sales, field service and PO
approval needs.”
—Thys Lourens, Chief Information Officer, Aegion Corporation
