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Transcript of Mobile Opportunities - uploads.westernenergy.org · Application Access Maximo, PeopleSoft,...
Mobile Opportunities
Technology In the Field
Mobility - What’s this about?
2
• Learning about mobility
• Identifying our options
• Planning, prioritizing and
piloting3
2
1
Mobile Technology Workshop
2/16/2017 3
people75
ideas400
use cases125
opportunities25
categories6
Application Access
Maximo, PeopleSoft, PUDToday, etc.
Utility Work
inspections, SRs, maps, outages, etc.
Customer Engagementapp for paying, service, outages, etc.
Communicationsemail, texting, video, voice, etc.
Mobile Opportunities
Files and Documentsprocedures, manuals, photos, etc.
Business Managementtimekeeping, procurement, jobs, etc.
The Clipboard Test
• It just works.
• It’s simple.
• It’s better.
• It’s fast.
5
• It’s flexible.
• It’s nice.
• It’s just right.
• It’s a bargain.
Mobile Devices
Smartphones
PHOTOS by MACWORLD / DIGITAL TRENDS
RuggedSmartphones
Smartphones
How would you rate the suitability of this device for your work?
0 5 10 15 20 25 30
Very Low
Low
Medium
High
Very High
Tablets
PHOTOS by XPLORE TECHNOLOGIES / IMORE
Rugged Tablets
Tablets
How would you rate the suitability of this device for your work?
0 5 10 15 20 25 30
Very Low
Low
Medium
High
Very High
Laptops
PHOTOS by DIGITAL TRENDS and WALLPAPER SAFARI
Rugged
Laptops
Laptops
How would you rate the suitability of this device for your work?
0 5 10 15 20 25
Very Low
Low
Medium
High
Very High
Hybrids
PHOTO by MICROSOFT
Hybrids (Laptop + Tablet)
How would you rate the suitability of this device for your work?
0 5 10 15 20 25 30 35
Very Low
Low
Medium
High
Very High
Digital Radios
PHOTO by MOTOROLA
Digital Radios
How would you rate the suitability of this device for your work?
0 5 10 15 20 25 30
Very Low
Low
Medium
High
Very High
Would you rather bring your
own device to work or use a
District-owned device?
Choose A for your device, or B for a District device.
0 10 20 30 40 50 60
Bring Own
District Provided
Utility Work
Where are we today?
How are we making
ideas real?
Assets – Now and Tomorrow
• taking photos
• updating specs
• looking up asset info
• adding new assets
• attaching map locations
ICON by DOWNLOADICONS.NET
Inspections – Now and Tomorrow
• following a list
• entering data
• viewing previous data
• taking photos
• adding notes
ICON by STARKSERVICESOLUTIONS.COM
Work Orders – Now and Tomorrow
• creating work orders
• creating quick reports
• creating follow-up WO’s
• viewing notes/attachments
• adding notes/photos/videos
• changing status
Maximo
GIS Mapping – Now and Tomorrow
• viewing layers
• doing locates
• finding work locations
• researching system
• redlining GIS maps
ICON by STRAND.COM
Field Work Management
Now and Tomorrow
• field locating
• coordinating work with office
• scheduling / viewing schedules
• optimizing travel routes
• turn-by-turn directions
• viewing customer info
• processing field/work orders
Outage Management
Now and Tomorrow
• seeing/placing on a map
• integrating AMI / MDMS
• receiving alerts, status
• viewing restoration estimates
• viewing related assets, WO’s
• sharing info with customers
Inventory – Now and Tomorrow
• inventory counts
• looking up item info
ICON by WENDIA.COM
Viewing/Accessing Documents
– Now and Tomorrow
• procedures (e.g., SOPs)
• references (e.g., manuals)
• reports
• digital “packets”
• videos
• network files (e.g., H or S drive)
Communication
Now and Tomorrow
• SMS text messaging
• chat instant messaging
• group discussion
• using mobile like a desk phone
• voice without cell coverage
Questions & Comments
?