Mobile Office

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1 Office of ICT (OICT) September 2010 Mobile Office “Stronger ICT for a Better United Nations” DGACM Staff

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“Stronger ICT for a Better United Nations”. Mobile Office. DGACM Staff. Mobile Office. What is Mobile Office? - PowerPoint PPT Presentation

Transcript of Mobile Office

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1Office of ICT (OICT)September 2010

Mobile Office“Stronger ICT for a Better United Nations”

DGACM Staff

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Mobile Office

What is Mobile Office?

It is a suite of ICT services designed to provide UN staff members with the ability to leverage mobile technology to access core applications and information over almost any network connectivity without compromising security.

Whether you are telecommuting from home, traveling abroad, or just temporarily relocated to another office in the UN campus, you may continue working on the same email messages, documents, and applications that you access on your regular office computer.

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Mobile Office

What do I need to have to use it?

Access to high-speed internet

Laptop or desktop computer. You don’t need to be a UN computer

Supported

Windows XP

Not Supported (but should work)

Vista 32 bit

Mac OS X

Vista 64 bit

Windows 7

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Mobile Office

What will OICT provide?

User ID and Password

RSA key fob and PIN or RSA application

Brief startup training

DGACM will provide a user guide

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Mobile Office

What can I do with it?

Access to the following:

iSeek

Enterprise applications from iSeek (like IMIS and WIRe)

Lotus Notes

Microsoft Office

Shared Drives; including H: Drive

Including, Departmental applications:

dtSearch web, terminology databases, DIMO

publication tracking DB, Quickplaces, Nucleus, ProcurePlus

OICT and DGACM are working to re-engineer many DGACM applications so that they can work on MO.

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Mobile Office

What can’t I do with it?

NO access to everything saved locally:

Local drive(s) on your office computer

Lotus Notes mail archive saved locally on your office computer

NO access to any application installed locally:

No access to Departmental applications that are not web-based Except if specifically engineered for Citrix access (IMIS)

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Mobile Office

How do I connect to the service?

Navigate to https://mobileoffice.un.org

Enter your Login credentials

Install the Citrix web client (first time only)

Launch Mobile Office

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Mobile Office - Login

To login, you need to provide:-Your user ID: firstname.lastname-Your usual office Windows login password- Your RSA token

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Mobile Office - Login

When loggin you are prompted to chose the level of access to your local drives.

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Mobile Office – H drive

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Mobile Office – Lotus Notes

When using Notes on Citrix the first time you will need to set it up.

You won’t have access to your local bookmarks and your local archives.

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Mobile Office – Lotus Notes Links

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Mobile Office – Lotus Notes DGACM Portal

To install Lotus Notes DGACM Portal, please email DGACM Help Desk: [email protected]

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Mobile Office – Lotus Notes DGACM Portal

For technical issues, please contact:

Mon - Friday (9:00 a.m. - 5:00 p.m. New York Time):ICTS Help Desk

Email: [email protected]: (212) 963-5033

Outside of working hours and during weekends and holidays:

Network Operations Center Email: [email protected]: (212) 963-6408