Mobile Data Management(MDM)

Customer Overview

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Mobile Messaging Overview

• What is it?

– At a basic level, it’s email and calendaring on a mobile device, aka smart phone and/or tablet

• What kind of smart phones/tablets?

– iOS, Android, Windows 8.1

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Mobile Messaging Overview

• How is it done today?

– Via Exchange ActiveSync (EAS)

• Is there something new?

– Yes, AirWatch Mobile Device Management (AW)

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Mobile Messaging Overview

• Is ActiveSync going away?

– No, ActiveSync will continue to be a viable choice

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Mobile Messaging Overview

• What’s the difference between EAS and AW?

– Both enforce OCIO Security Standard

– Both integrate with Active Directory, Exchange email, and calendaring

– EAS is included in Shared Services Email

– AirWatch is an optional fee for service

• $5.50 per device per month

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Mobile Messaging Overview

• What do I get for $5.50?– Active Directory integration– Self service portal (reset passwords)– BYOD content separation (corporate vs personal)– Multi-tenant design

• Agency A manages Agency A• Agency B manages Agency B …

– Greater device control granularity over EAS

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MDM Schedule Overview

• CTS Pilot Customer Training 7/21 – 7/25

• Pilot July 28 – September 19

• AirWatch Vendor Training 8/11 – 8/29

• Planned Production – September 30

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MDM Schedule - Pilot

• Pilot Group 1 July 28 – August 22

– AGR (geographically dispersed)

– DES (multiple agency support)

– DOC (large)

– ECY (iPhone only)

– LNI (iPhone only)

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MDM Schedule - Pilot

• Pilot Group 2 August 25 – September 19

– DFW

– DNR

– DOR

– ESD

– LCB

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Pilot Expectations

• 10 people or less per agency

• Test OCIO compliance verification

• Test Agency readiness procedures

– Device enrollment (staging)

– General use, device support, and remote support

– Password resets (self-service portal)

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MDM Schedule - Production

• Service begins September 30

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Mobile Data Management (MDM)

Questions And Demo

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