Mobile CPQ for Specialty Vehicle Manufacturers
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Mobile CPQ for Highly Engineered Custom Products
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Transcript of Mobile CPQ for Specialty Vehicle Manufacturers
Mobile CPQ for
Highly Engineered
Custom Products
Global leader in enterprise
software for manufacturers
since 1968
Deep industry expertise
Products• Configure-Price-Quote (CPQ)
• ERP for Manufacturing
• Customer Communications
• Application Development
Who Is Cincom?
Customers in Over 60 Countries
18 Offices in 14 Countries
No company has ever
shrunk itselfto greatness.
- Peter Drucker
SALES EFFECTIVENESS
Increase Acquisition of New Customers
Enhance Customer Experience
Increase Sales Revenues
Increase Customer Satisfaction CRM Survey − Top 10 CRM Objectives in U.S.
Enhance Cross-sell or Up-sell of Products and Services
Customers are
70%through the buying
process before they
talk to you
User experiences that drive business results
Deployment choice and mobility
86% of customers are willing to pay more for a better customer experience
Just a 3%improvement in order accuracy =
1% improvement in profits
Get the RIGHTproduct and get the product RIGHT
Better experience
All channels
Better outcomes
How to Drive Sales Effectiveness
Easy
CUSTOMER EXPERIENCE
PR
OD
UC
TS &
SER
VIC
ES
DELIVERY PROCESS (Channels)
High Value&
Limited Delivery
High Value&
Great Delivery
Limited Value&
Great Delivery
It’s not what you sell …
it’s how you sell!
High Value&
Limited Delivery
Limited Value&
Great DeliveryPR
OD
UC
TS &
SER
VIC
ES
CHANNELS
CPQ tools
• Single business unit
• Single product line
• Single channel
• Single device
Intelligent Selling Platform
• Multiple business units
• Multiple product lines
• Multiple channels
• Multiple devices
Sales speed without a
better user experience
that results in better
outcomes only gets
you nowhere faster.
Systems of Record
• CRM
• ERP
• Training
• HR
Systems of Engagement
• Selling Systems
• Websites
• Social
Expert Knowledge in the Hands of Your Sales RepsQuicker quote-to-cash
Intuitive Guided Selling in the Hands of Your ChannelEasier for partners to sell your products over your competitors
A Customer Experience that Fully Aligns with the Way Customers Want to BuyEasy for customers to make a decision at the point of sale
Visibility into All of Your ChannelsAbility to measure channel effectiveness
Reduces your risk and offers more top-line revenue
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Expert Knowledge Anywhere
Access critical business information on the go
Outcome-Driven Experience
Drive best practices across your organization
with process guidance
Team Selling
Tap into your internal network of experts
Social Insights
Create experiences that are targeted, personal
and valuable
Sales Analytics
Increase visibility into the business and
improve decision-making
Win more business …Provide employees with insightful tools that give
them more time to focus on what matters
Operate efficiently …Create experiences that are targeted, personal and
valuable to increase sales velocity
Deliver as promised …Increase impact through consistent delivery of
customer experiences
Sell More. Any Channel.
Jim Wilson
Program Director
Cincom Systems
513-259-5032
www.cincom.com/cpq
Cincom, the Quadrant Logo and Cincom CPQ are trademarks or registered trademarks of Cincom Systems, Inc. Microsoft and Microsoft Dynamics are registered trademarks of Microsoft Corporation. All other trademarks belong to their respective companies.
©2015 Cincom Systems, Inc. All Rights Reserved
