Introducing:Everbridge MobileAware™

Keith Tyndall, Director Product MarketingChad Sanders, Director Sales Engineering

Everbridge

1

About EverbridgeAbout Everbridge

• Everbridge empowers better decisions with interactive communications throughout the incident lifecycle to protect your most importantincident lifecycle to protect your most important assets

• Recognized in the 2012 Gartner Magic Quadrant on Emergency / Mass Notification as g ya Leader in the industry

• Everbridge helps more than 30 million people communicate in a crisis and connect on a daily basis.

• The company’s notification platform is backed by an elastic infrastructure model that delivers

i fi it l d d bilnear infinite scale, advanced mobile connectivity, and real-time reporting and analytics.

• More than 1 000 organizations in over 100• More than 1,000 organizations in over 100 countries rely on Everbridge for their emergency needs

2

Q&A

Use the Q&A function to submit your questionsquestions.

3

AgendaAgendagg

F i th M bil Ch ll• Facing the Mobile Challenge

• Mobility Matters: Client Spotlight

E b id M bil A ™ i A ti• Everbridge MobileAware™ in Action

• Advanced Mobility in a Connected World

Prod ct Demo• Product Demo

• Q & A

4

Challenges Facing Today’s OrganizationsChallenges Facing Today’s Organizationsg g y gg g y g

• Employees distributed across multiple locations & geographies

• The growing expectation of mobile applications to improve productivity

• Real-time, anytime access to reach anybody

• The best tools available to keep my organization and most important assets—safe

5

Today’s Speakersy p

Ken L ParrishKen L. ParrishProgram ManagerEmergency ManagementPierce County

Patrick MaynardProgram Administrator/Alert & Warning CoordinatorOffice of Emergency ServicesOffice of Emergency ServicesVentura County Sheriffs Office

6

Client Snapshot: Pierce CountyClient Snapshot: Pierce Countyp yp y• Population: 800,000

• Mount Rainier Volcano risk• Mount Rainier Volcano risk

• Selected Everbridge in 2010

• Typical week: sends 5 10 Everbridge broadcasts• Typical week: sends 5-10 Everbridge broadcasts

The Center for Disease Control and Prevention’s 2010 survey on cell phone use in the United y pStates found that 25 percent of the population uses cell phones only – having no home landline phone at all. This fact made the new Pierce County ALERT system even more imperative as

Ken L. Parrish

County ALERT system even more imperative, as the landline database only reaches 75 percent of the population in any area.

7

Pierce County goes MobilePierce County goes Mobiley gy g

• Duty Officers formerly had to rely on laptop computers and Blackberry phones with limited Wi-Fi capabilities and poor VPN access.p p-No immediate access to Everbridge, No guarantee of network connectivity

• Smart phones and tablets empower field and remote responders.-All Duty Officers and Duty Managers undergoes mandatory training using their mobile

devices & show proficiency of Everbridge Aware & SmartGIS

M bilit i i l!• Mobility is crucial!

-The ability to quickly make these emergency notifications, in a timely manner with a high

degree of accuracy and success, can save lives.

8

MobileAwareMobileAware™ & Pierce County™ & Pierce Countyyy

• Easy to use

• Saves time! Quick message creation

•20 Qualified users trained on MobileAware

• Integrating smart devices; Wi-Fi laptops and Apple iPads

9

Client Snapshot: Ventura CountyClient Snapshot: Ventura Countyp yp y

•Population: 830,000

900 id h id i h V• 7,900 residents that reside in the Ventura County Tsunami Inundation Zone

• Selected Everbridge in 2011

• Just implementing Everbridge county-wide

Mobility is imperative when it comes to timely notification of personnel and the public!

Patrick Maynardof personnel and the public!

10

Ventura County goes MobileVentura County goes Mobiley gy g

• Prior to the implementation of Everbridge, Ventura County Agencies relied upon a system that was dependent on a VPN connection to our county network. -Quick, easy access to the Everbridge system

• During the last quarter of 2011, iPhones were purchased and distributed throughout the Sheriff’s Department and Fire Department.- Assuring the best tools were available to responders

• Mobility has become a critical caveat to all of the technology implemented.- The best way for real-time response

11

MobileAwareMobileAware™ & Ventura County™ & Ventura Countyyy

• Everbridge Mobile Aware has recently been installed on approximately 20+ Ventura County users that have access to launch calls on the systemVentura County users that have access to launch calls on the system.

• Near full functionality built into an easy to understand user interface. A li ti i lf l t t th h f ili ith th E b id t d- Application is self-explanatory to those who are familiar with the Everbridge system and

requires little to no training

-Ability to setup calling session preferences and save them for future use

• Most of our users are calling the same groups and require the same outgoing

ll fcall preferences.- Having preset default settings speeds up the setup process.

12

Introducing Introducing EverbridgeEverbridge MobileAwareMobileAware™ ™ gg gg

13

EverbridgeEverbridge MobileAwareMobileAware™ is…™ is…ggA Native Application

14

14

EverbridgeEverbridge MobileAwareMobileAware™ is…™ is…gg

Optimized for Tablets

15

Everbridge Mobile Aware is…Everbridge Mobile Aware is…ggSecure

Saves your Member ID but not your passwordbut not your password

Session times out after 30 minutes

Will not auto-correct your password

16

DEMOWith Chad SandersWith Chad Sanders

17

Q & AQ & A

18

Mobility Matters

• On-Demand Mobile Access• Multiple Responders • Increased Productivity• Process Optimization• Analytics & InsightAnalytics & Insight

connect

blog.everbridge.comblog.everbridge.com@everbridgefacebook.com/everbridgeinc

THANK YOU20

THANK YOUkeith.tyndall@everbridge.comchad.sanders@everbridge.com

APPENDIX

21

Mobile & SocialMobile & Social–– to reach our communityto reach our communityyy

Social Media• Citizens & media rely on social media paths to receive the latest information on• Citizens & media rely on social media paths to receive the latest information on evolving emergency events.

• Mobile access to social media is an asset.

• Tweets provide instant situational updates (ie: Recent manhunt in the wilderness).

• Encouraging citizen opt-in through social media and advertising outlets.

22

Mobile & SocialMobile & Social–– to reach our communityto reach our communityyy

Social Media •Social media has proven itself to be a bi-directional communication pathway during emergency situations.

• Potential to reach out to thousands of people instantly through desktop & mobilePotential to reach out to thousands of people instantly through desktop & mobile applications.

• “You have to feed the bear” – If you do not release accurate information in a ti l id t d di lik ill k i f ti f thtimely manner, residents and media alike will seek information from other sources.

• It is not uncommon for social media to know before public safety does.

23