MNT Web DesignMNT Web Design

Myra Chang,

Natalie Arabian,

Tom Bognar

English 306 Prof. Bashforth

Myra Chang,

Natalie Arabian,

Tom Bognar

English 306 Prof. Bashforth

OverviewOverview

Introductions

Usability Testing In-House Testing Assist in your clients’ needs in gathering information

from your website

Helping Venice Family Clinic’s website users enjoy a more user friendly layout

Introductions

Usability Testing In-House Testing Assist in your clients’ needs in gathering information

from your website

Helping Venice Family Clinic’s website users enjoy a more user friendly layout

BackgroundBackground

Venice Family Clinic Top Free Clinic Clientele Programs

Client are in need of easy access and easy to use web design.

Competition Walton Free Clinic

Venice Family Clinic Top Free Clinic Clientele Programs

Client are in need of easy access and easy to use web design.

Competition Walton Free Clinic

Why Usability Testing?Why Usability Testing?

Web Reading Scanned Readings

Patterns of Reading Eye Scanning

Web Reading Scanned Readings

Patterns of Reading Eye Scanning

Why Usability Testing? (Continued)Why Usability Testing? (Continued)

Usability Testers Design Difficulty

Truths in Web Designs 10 Truths

Usability Testers Design Difficulty

Truths in Web Designs 10 Truths

PlanPlan Testing will assess

Ease of navigation Number of required keystrokes Time-to-target data Error rates Eye tracking

Five Rounds of Testing Test the tester Error rate, efficiency, eye tracking, ease of use Timing and comparing with last round and user input Layout redesign Retest with new layout, analyze data and make final

web design adjustments.

Testing will assess Ease of navigation Number of required keystrokes Time-to-target data Error rates Eye tracking

Five Rounds of Testing Test the tester Error rate, efficiency, eye tracking, ease of use Timing and comparing with last round and user input Layout redesign Retest with new layout, analyze data and make final

web design adjustments.

Plan cont.Plan cont. Test users

Fifteen users (3 groups of 5) randomly chosen each round

VFC patients with your permission-very beneficial

Intranet Better intranet organization saves employee time Easier access to training guidelines, human resource

information, time sheets and expense reports

Test users Fifteen users (3 groups of 5) randomly chosen each

round VFC patients with your permission-very beneficial

Intranet Better intranet organization saves employee time Easier access to training guidelines, human resource

information, time sheets and expense reports

Expected BenefitsExpected Benefits

Maximize the effectiveness of your website

Website visitors are able to navigate and locate their information quickly without any complications.

Impatient users

Maximize the effectiveness of your website

Website visitors are able to navigate and locate their information quickly without any complications.

Impatient users

Results of In-Housing Results of In-Housing

Observed that some of the testers had difficulty finding the answers to the more detailed questions

Example of one scenario “You are interested in a Nursing position and about to

graduate high school, but you do not know which university to apply to that would be the best for Nursing. Does the website provide you with this information? If so, where would you find it?”

Observed that some of the testers had difficulty finding the answers to the more detailed questions

Example of one scenario “You are interested in a Nursing position and about to

graduate high school, but you do not know which university to apply to that would be the best for Nursing. Does the website provide you with this information? If so, where would you find it?”

Changes to WebsiteChanges to Website

In order to have a user friendly and easy to find information website, we plan on:

Adding a search box

Changing confusing headings, for example “training” under the heading ‘About’ can be changed to “Programs”.

Clarifying confusing texts.

Have a “Frequently Asked Questions” page

Keeping the website up to date

In order to have a user friendly and easy to find information website, we plan on:

Adding a search box

Changing confusing headings, for example “training” under the heading ‘About’ can be changed to “Programs”.

Clarifying confusing texts.

Have a “Frequently Asked Questions” page

Keeping the website up to date

ConclusionConclusion

Experience Working together for 3 years

Previous Clients Sports Chalet, Planned Parenthood, Health Care

Partners, Tower Records, California Medical Hospital Center

Success is our goal

Experience Working together for 3 years

Previous Clients Sports Chalet, Planned Parenthood, Health Care

Partners, Tower Records, California Medical Hospital Center

Success is our goal