MAHESH BHASKARAN NAIR

+91-9819624849

Mail: maheshbnair@yahoo.comCareer Summary Around sixteen years of work experience in the Corporate Banking

Technology domain with Citigroup including an overseas stint with Citibank UK.

Key Competencies :

Domain knowledge on Corporate banking products including Payments (NEFT, RTGS, CTS, ACH, IMPS, Cross Border), Receivables, Liquidity, Trade, Custody services, Imaging & Workflow as well as Core banking, Data analytics, etc

Experience in running multi-year programs including process re-engineering & business transformation initiatives

Experience in managing large cross functional teams including virtual teams spread across different geographies

Relationship management in terms of engagement with senior country leadership including Product and Operations heads

Vendor management experience including RFPs, SLA documentation, governance of outsourced services, etc

Financial management skills in terms of budget planning and cost control over a multi million dollar technology budget

Experience in maintaining a tight Risk & Control environment including successful audits

Work Experience

Citi Jun 2000 - To date

Citibank N.A, Mumbai Jan 2011 - To dateSenior Vice President – Institutional Clients Group

Mahesh B Nair

Leading the Citibank India corporate bank technology team with overall responsibility for Payments, Receivables, Trade, Liquidity and Custody technology domains as well as core banking (Flexcube) & Business Objects. Managing a budget of Over USD 5 million with an overall team size of around 100 resources.

Member of the Country Operating Committee, working with Product, Sales & Ops seniors, for a digital strategy aligned with Citibank India’s business goals

Major programs managed include :- Pan India rollouts of multiple payments products (Cheque Truncation

Solution – CTS, Next Gen RTGS, Mobile Payments – IMPS, Bulk Payments – ACH)

- Re-engineering of NEFT processing setup to enhance transaction volume processing capacity by 300%

- Cross Border Funds Transfer (CBFT) automation with digitized documents upload, Checklist based Ops processing workflows, auto reports, etc

- Increase in Payments Straight Through Processing (STP) rate by 20%- ‘New to Market’ offerings including Payments Analytics, Mobile

Collect, QR code based data capture automation, etc- Multi year resilience program by leading a cross functional team from

Product, Ops & Technology to re-engineer systems & processes to achieve 25 % decrease in production outages and 50% improvement in response time to Continuity Of Business (COB) scenarios

- 100% automation of specific Trade processes (e-BRC, e-LC, EDPMS)- Automated Data Flow (ADF) program for RBI regulatory reports

automation

Sustaining a high performance culture within the Technology team by defining a strategy focused on 3 Cs : Customer Focus, Continuous Innovation & Cutting Edge Solutions

Exposure to various process re-engineering methodologies including Lean, Six Sigma and also trained in frameworks such as PMP, AGILE, etc

Citibank N.A, Mumbai Sep 2008 to Dec 2010Vice President – Institutional Clients Group

Mahesh B Nair

Part of the technology team for the Institutional Clients group, responsible for the cash management technology domain including Receivables, Payments and Clearing.

Ensured that the Cash technology team became a strategic partner for the India product team with active involvement both for new client RFPs as well as for launch of new product offerings to corporate clients

Part of the core team that turned around the India Corporate bank Tech unit by transforming it into a business focused, high performance team

Created in-house centralized reporting infrastructure and delivery capability around Business Objects to service not just Cash domain but other businesses and units across the Citibank India franchise

Citibank N.A, London Jun 2006 to Sep 2008Assistant Vice President- Corporate Bank Technology (Europe, Middle East & Africa)Application owner for Local clearing solutions implemented in eleven countries across the EMEA region (Europe, Middle East & Africa).

Managed a virtual technology team located across London, Warsaw and India responsible for production support, enhancement projects and new application rollouts in Citibank branches across the EMEA region

Established successful working relationships with business partners in each of the supported countries to ensure timely delivery of several mission critical projects (Local clearing upgrade for Citibank UK BACS operations, Image based check clearing for Citibank Morocco, XML based clearing solution for Citibank Russia, IBAN implementation for Citibank Bulgaria, etc)

e-Serve International Ltd, Mumbai June 2000 to June 2004Manager- Corporate banking & Process Re-engineering Solutions

Job Profile Responsibilities included providing customized solutions for corporate clients availing of cash management services from Citibank India and process automation solutions for various units within e-Serve.

Successfully created an in-house team offering value added technology solutions for corporate customers (ERP integration, Customised MIS reports, etc)

Extended the team’s capabilities into business process re-engineering and application development for automation solutions to diverse units across the organization (Automated recon solutions, Automated file transformation tools, etc)

Successfully delivered business intelligence solution to Operations for automated defect tracking, trend analysis & decision support

Mahesh B Nair

Nov 1997 to Jul 1998Dynalog (India) Ltd., MumbaiEmployed as Marketing Engineer

Job Profile Marketing, installation and commissioning of data acquisition solutions comprising of PC cards, modules, software packages, industrial PCs and panel PCs.

Was part of the project team to successfully implement a new strategy of offering end to end data acquisition and data management solutions to clients instead of discrete hardware components

Education 1998-00

MMS Marketing

SIES College of Management Studies, University of Mumbai

1993-97

B.E. (Instrume-ntation)

Rajiv Gandhi Institute of Technology, University of Mumbai

Additional Qualifications

Successfully completed MS-Banking program and certification from ICFAI University

Successfully completed training programs on Six Sigma, PMP & Agile

Papers Authored "Towards e business" - Paper for BMA (Bombay Management Association)

Co-author of paper titled "Impact of IT on Global Business Environment" presented at the second International Conference on Business Management and published by Tata McGraw Hill.

“CRM for you” (article on Customer Relationship Management) and “Know to Grow” (article on Knowledge Management) for in house journal at e-Serve.

Languages English, Hindi, Marathi, Malayalam

Mahesh B Nair